Great location, park like community and a pretty good staff. I have lived here for more years then…read moreI would like to say. The year round pool is really just eye candy, recently even more added plants and outside furniture. But don't be fooled. You can't actually use it. After being closed for 6 months now, still told it will take longer. I think they built faster then that. Someone broke into it and now we are told it will take even longer to open. The community is getting punished, because of some bad apples. Just sad and getting frustrated. I hope they know how crazy it is to have that great asset and not be able to use it. I feel bad for the young families with children that have to look at it every day. But then be told nope not able to use, maybe next month.

I lived at River Terrace for nearly 5 years and for the most part it was pleasant especially the…read morewell kept grounds and a great location. the units are dated but we were able to get an upgraded model. the contract is long and many specifics are addressed. during my time there I dealt with excessive noise issues solved on my own usually with a good outcome. the worst was adjacent to my apartment with pot smoking invading our space. Different cars and people in and out.I solved the pot issue myself but eventually they were forced to leave I think with major work needing to be done on the dwelling. lumber out, new lumber in! it appeared that some apartments were party places with excessive noise. my husband passed away after three years and after another year or so I decided to move. to my surprise the corporation kept all of my 800.00 deposit plus billed me for 200,00 more. I fell once hitting my head on a hollow core door causing repairable damage. the two bedrooms had carpet (cheap grade apartment style short shag. I was responsible for rug cleaning. i found the carpet to roll because of poor stretching installation. looked bad. the other bedroom carpet had a few pet stains but also just a lot of wear marks for being nearly five years old. in other wards I was overly charged for depressiated carpet that would need replacement anyway. It seems the "good" residents get overcharged to assist with property that is damaged excessively by other residents . Forget pleading your case because Greystar is a giant corporation. Fairness does not exist. Do not expect any return of your deposits. The office staff were "distant" for the most part. A couple of exceptions while we were there. Elizabeth was delightful and had a handle on people skills. The property manager was seldom seen. I think it would have been nice to see her out and about more often. This complex needs to upgrade their dealings with residents to compete with so many new structures now the Eugene area.

Courtyard is well manicured and clean. Thick walls block sound from neighbors . Replaced carpet and…read morefridge when it was necessary and bought NEW not older replacements from other units. Centrally located and surrounded by places to eat and get groceries. Quiet neighbors and older tenants make for a peaceful place. Rent is some of the best I found in Eugene /Springfield property manager is a gem. We are lucky to have ger

Great apartment to live in. I moved in a year ago, and all complaints receive serious attention and…read moreprompt resolution. I have a one-bedroom and enjoy living here. The grounds are clean and, for the most part, very quiet while tenants keep to themselves. Both the manager and the maintenance worker are amiable and approachable.

It's best to remember that these people are in the business of making money, not providing the…read moreresidents with a good living experience. In the course of a two year rental period, they raised our rent twice. They sent us a letter telling us to quit feeding the cats outdoors--which we had never done-- and cited us for parking backwards--which we did do. It's safer! We tried to be perfect tenants and were rewarded by receiving an eviction notice because my bank screwed up the bill pay over Christmas/New Years (I can prove this). An advisory phone call would have been nice, rather than waiting until they could slap on the $100 late fee. That's when I decided to move! The unit I rented was in Eugene near Autzen Stadium, and in that two-year period, we experienced shootings across the street, a stabbing in the next apartment building, a bum sleeping under the outside stairs, an attempted car break-in and someone trying to get in through the bedroom window. The empty apartment upstairs flooded, which filled the light fixtures and ran down the walls. A broken window opening mechanism was never repaired. The icing on the cake was when we moved out, I inadvertently left two bags with recyclable cans and a small shelf sitting beside the door. A phone call would have been nice, but instead the management wrote me a letter, giving them many days to reap the "abandoned goods" clause ($50) and $30/day storage fee for eight days, which they deducted from my deposit. Where's the humanity? I will say that the maintenance staff was extremely responsive and helpful. The office staff is pleasant and well-meaning, but they are marching to the beat of the greedy corporate office of Norris & Stevens. My recommendation is to rent from them only if you have no other choice!

For some reason it was my understanding that this was a preferred destination to live in this…read moreAutzen row area. Why? Its quiet, the apartments are spacious, management is picky, and as a result there is a huge waiting list that goes past a year. I know they have requirements for income, age, and certain statuses that usually keep flaky students from being able to apply. A few friends of mine live here now, most of them say that the management is good and the place is overly quiet. Having visited them here a few times, I have to say that they've got their act together and parking is never an issue. Security is fabulous and they do a good job of holding down the fort during football games. Most of all, the apartments are good, spacious, and clean. I would have loved to live here but getting into here is almost as good as winning the local lottery. Cheaper rent doesn't always account for easy access.

Having lived in one of the better units here for a year and a half, it's been - probably - my best…read moreapartment living situation. Although "best apartment" is always something of an oxymoron. The highlight of the complex is Neil, the manager. I've dealt with *many* shitty landlords (who expect full rent on time, but enforce none of their own rules, often trying to blame the one reporting the issue just so they won't have to get out of their chair and actually do something), but this guy is *never* that. As busy as he is, he always takes time to explain everything, and works with tenants about whatever's going on. Another nice thing is maintenance. It used to be terrible: one would call a separate phone line to get a *nasty* woman who did everything in her power to avoid work (and that's if she even showed up to answer the phone at all). Excruciatingly condescending as well. But in the last few months, the main office - in other words, Neil - is now the maintenance line, and they get things done FAST. Sometimes within minutes of calling *fast*. It's also not a bad location: extremely close to the River Rd & Beltline intersection, and so pretty much any necessity is within walking distance... and yet not close enough to the traffic to actually hear much of it. And in the other direction is a short-ish walk to the river and its paths. So why less than five stars? For one thing, the buildings here are 40 years old, which isn't something I would normally notice, except that cigarette smoke comes right up through the floor *everywhere* in the units. It's so bad that you can clearly tell exactly what part of what room your neighbor is in. Apparently this is something beyond maintenance's ability to fix, though I suspect that they're waiting to just tear down and/or remodel this whole complex eventually. Another issue is its proximity to the river (a double-edged sword, really): Eugene is saturated with bums who use the paths down there as a highway, and these apartments are more/less right on the way toward River Rd... which means a variety of filth passing through at all hours. I wouldn't call it dangerous per se, but my roommate's bike did get stolen right off the balcony here (during the dinner hour, no less!). And I can see from other reviews that this is nothing unusual. Overall I would definitely recommend this place - this unit in particular - but I just can't quite give it a full five stars. Like most apartments, it's overpriced, you can hear people through the cheap walls, etc. But all things considered, you could do much, *much* worse.

Short: ZER0 STARS IF NOT NEGATIVE STARS -500/5…read more Umbrella properties particularly here really DO NOT CARE about their tenets. SERIOUSLY CONCERNING For the last month, The property management company has been towing cars at 6-7AM as they work on black top with lack of sufficient notice or warning. (Like an email day of with no diagram of what areas of the apartments is going to be worked on or at what times or days). Let alone the physical and emotional damages from the off gas of the sealer and chemicals being used for the asphalt. Which has been scientifically proven to do neurological damage and a reason the crew wears MASKS! Not only that, it's surrounded by homeless who steal packages off your porch. PLUS the office KNOWS this and UNWILLING to accept packages in their secure office. Yet they have the AUDACITY to ask for $1800 for a dated run down 2 bedroom apartment. Greed at its finest. Go elsewhere. I'd love to sue this place and the management company, for the years of suffering and discrimination. Including, taking advantage of most of my neighbors who have disabilities and or on Section 8 housing vouchers. We all deserve better. WE ARE HUMANS NOT NUMBERS!

Westmoreland was home to my children and I for six years. It was affordable, well maintained,…read moreconnected to close by shopping/transit and managed by some of the hardest working humans around. My children enjoyed the new playground in the commons area and the big open green spaces. I loved walking on the nearby bike path along the Amazon creek. It allows access to important destinations in both directions and provides a slice of nature. Grounds keepers and maintenance staff are kind and considerate. Office manager, Jacy is so kind and understanding. She is a ROCKSTAR!! Anytime I had an issue she would make herself available to listen and help however she could. Jacy also has great office support staff who know their stuff! Listen, if you are looking for fair, affordable and cozy living this is your jackpot. Westmoreland Village makes renting easy so you can enjoy all the other great things life has to offer.

I feel that's its important that people know how much of a blessing the staff at Westmoreland…read moreVillage are. I found myself in a bad situation with my living arrangement, as Bell Realty refused to give me a move-in date and I had to be out of my current apartment. I had rented through Westmoreland in the past and, since I was a few days away from being homeless, I reached out to Jacy (the resident manager) to see if she had any available units. She responded within minutes with a couple properties that hadn't yet been listed and an application. I sent in my application and they had the unit ready for me by Friday of the same week. Jacy and Carol are on top of it. They answer your calls and emails as soon as humanly possible and they NEVER leave an ounce of information out. Besides being great at their jobs, they genuinely care about their clients. We all have those days where an interaction is the straw that breaks the camel's back. When I called Jacy sobbing (which I'm not proud of), she took the time to calm me down and assure me that everything was going to be okay. Never again will I rent from a company that isn't Jennings Group. Trust me when I say that Westmoreland Village cares about you. They care about your story and the things that make you who you are. They go out of their way to make sure their tenants feel safe and supported. Thank you for everything, ladies. You're the best!

My husband and I just moved here from out of state a month ago and have been very happy moving into…read moreLark View Village. These brand new apartments are beautifully finished and feel very fresh and open. The amenities are great with a year round heated pool and great club house with big screen TV, pool table and fuss ball table. The gym has treadmills, ellipticals and full range of weight machines. The office is always pleasant to visit, once a week on Thursday they have a meet and greet for current and new tenants. I encourage visiting if you are even thinking of moving here. There are Tenants that attend regularly and Kelsey who works in the office hosts with themes, snacks and drinks. Have a glass of wine and get to know your new neighbors! Kelsey also assisted us with our initial tour and move in paperwork and all our questions. She is an absolute pleasure to work with and we love that she is on site you are most days to help us with anything we need. The area is pretty quiet most of the time. There are some kids who live here so being it's an apartment building you may hear them playing outside but that's all the noise you will hear. No road traffic noise or dogs barking. It's off the beautiful wetlands so no foot traffic around the building either making it feel very secure. We have loved everything about moving to Eugene and have especially loved having Lark View Village as our new home. Highly recommend others to join the community!

Good luck moving out from these apartments. They will try everything to leach as much money as they…read morecan from you. This management company is as unethical and unprofessional as it gets. After moving out we were hit with a long list of charges for things that were clearly normal wear and tear. They even tried charging for damage that was already present when we moved in. Instead of reasonable turnover maintenance like patching small holes or repainting, they bill tenants for it. Also even if you leave the place spotless clean they will still charge you a large cleaning fee. If you are considering living here make sure you document everything when you move in and take photos of the entire apartment. Otherwise you may end up being blamed for things you didn't cause. Choose any apartment in Eugene and you'll be better off than if you chose Lark View. There is a similar apartment complex right next door so there's no reason to even consider moving here unless you want to piss away your money.

Don't understand a lot of the rules. all the neighbors are super friendly and nice. I've made a lot…read moreof new friends and that's great. As for the staff they are not super friendly and honestly pretty rude at times. the rent is cheap so you can't complain about the condition of the apartments but it would be nice if everyone was a little more friendly on the staff team.

The manager is excellent. He's always doing a great job trying to help people out when she can. The…read moremaintenance lady is one of the best people I've ever met. This place is one of the best apartment complexes I've been in for a long time. Some of the posts you'll see here are from people while I say that did not have good experiences because they did not have the money to pay their rent.

I lived here during my last year as an undergraduate at the University of Oregon. I was an older…read morestudent (28) so I wanted to live somewhere more adult and calm away from the campus. I had lived downtown previously and there was a lot of crime as well as loud college students. We didn't have problems with noise at the Tennyson until the end when we moved out. Some bro type guys moved in next to us and started having loud parties, other than that it was good. The Tennyson was a short drive from the school and right next to several bus stops. I just had to walk across the street. As a UO student the bus is free so you can just hop on any bus going by and it generally takes about 20-30 min to get to school or back. I also liked how close the Tennyson was to Costco (walking distance) and a very short drive to the shopping center in Springfield with Target etc. The price was a little steep for me at the time. I shared a corner unit town-home 1 bedroom with my boyfriend. The price was totally worth it though! I will forever think back fondly to my time at the Tennyson. Everything was brand new and high quality. The color choices made for the interior were beautiful. I loved the orangish-brown of the flooring. We were only the second people to have lived in the apartment and it was still in great condition. The area was really safe. The bike storage was broken into at one point, but that is Eugene. Bikes aren't safe in Eugene generally (actually I forgot my bikes/equipment in the bike storage at the Tennyson when I moved. Hopefully they're still there some day when I go back to Oregon :O ). If there was anything weird about the apartment it was just that the only bathroom for the 1 bedroom townhouse is in the room upstairs. This makes it a little weird if you have friends over or if you get home and you have to pee really bad. The pool was really nice. It's heated year round unlike some other pools in the area that are only open during summer. There is also a nice spa. The staff was very good. We really liked Dallas (it seemed like he had left right before we moved out). They did free beer in the club house once a week. I would highly recommend the Tennyson! At the time I lived there the price seemed crazy, but now I am living in LA where studios are around $2000 so it doesn't seem bad at all.

I've lived here for a year and pay over 2k for a two-bedroom. Honestly, the best part about living…read morehere isn't even the complex itself it's the location. Being close to the park, Costco, and WinCo is super convenient, but that's about where the positives end. You definitely don't get what you pay for. The exterior is beautiful and well-kept (which is honestly why I moved in), but that's just surface-level. Since living here, my car's been broken into, a bush outside caught fire and almost spread to my apartment, and I was even attacked by a dog on the property. My washer didn't work for over a month, and when they replaced it, the new one was half the size -- now I can only do half a load of laundry at a time. The insulation is terrible; upstairs turns into an oven in the summer, easily hitting 110°. No number of fans will fix it. For over 2k a month, I expect better. If I were paying less, maybe I'd overlook some things, but at this price, it's ridiculous. Do not take an apartment near the dumpsters either -- the homeless are there every single day digging through the trash. And the spiders... I've never seen so many in my life. There are cracks along the baseboards and around the doors, so they just keep getting in. It's disgusting killing spiders daily. My roof also leaked, so my second bathroom was out of commission for almost two months -- and of course, no rent discount for that. To be fair, the staff here have been great and always try to help. I don't blame them -- the real issue is with ownership. They're charging luxury prices for apartments that feel like they were built in the '80s and never updated properly. I could honestly list 20 more problems, but I'm too tired to keep typing. Bottom line: save your money. You'll regret moving here. Go for something cheaper, even if it's not as "pretty" on the outside.