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Kenstar Pharmacy

4.0 (1 review)

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Walgreens

Walgreens

1.0(2 reviews)
1.8 mi
•$

Absolute garbage pharmacy - I wish I'd read the reviews on Google before I had my prescription sent…read morethere. My experience: Monday: Submitted request to fill my prescription - it was a holiday, so I knew I wouldn't get it that day, but the ETA was Wednesday even though they were open on Tuesday. Fine, whatever. Wednesday: I get a notification from the app saying my prescription couldn't be filled and that I had to call about it. When I called, they simply said they would start filling it (with no explanation or mention of why the app said it couldn't be filled). I was told it would be ready the following day at the latest. Thursday: It gets to be late in the day, with my prescription still showing "in process" in the app, so I called to check on it. Only now was I told that there was a nationwide shortage of my medication and they were out of stock. I mentioned I wasn't told that when I called the previous day, and all I was offered in response was "I don't know why they didn't tell you, it's pretty well-known there's a shortage". Gee thanks. So the medication was likely out of stock since the moment I submitted my request, but for some reason it took 3 days - and me actively checking on the status - for that to be communicated to me. I would probably never fill here again even if the only issue was that my prescription sat idle for a day and a half - typical experience is to have it filled same day, often even within a half hour. But everything that happened after that is a clear demonstration of incompetence at some level, whether it's a corporate issue or not. As a final note, Google reviews mention waiting on hold when you call, and that was my experience as well. There were multiple callers ahead of me each time - but on the flip side, after all of this I called 4 other pharmacies in search of my medication and I wasn't on hold with any of them. Save yourself the headache and go anywhere else.

Never fast service. Expect to wait 10minutes or more for each person in front of you. If you call…read moreexpect them to never answer. They will pick up the phone then send you back into the queue. Today got frustrated after 50 minutes of this. But I guess customer service does not need to be in play when they control your medications.

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Walgreens
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Kenstar Pharmacy - drugstores - Updated October 2026

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