What can be improved? Well, definitely the customer service! Stopped in there... cashier too busy…read moretexting on her phone to even look up and recognize that I was in front of her. Anyhow, with me not being familiar with "smoking" and all that, I asked if they carried any breath fresheners. She looks at me, and only shakes her head no. Does not speak to me... Nothing. Very disrespectful. I thanked her for her time, and I left. I will never be back.

Been coming here for 5 years. They just increased every vape by $5-$10. The Foger re-fills were…read more$19.99 and now they're $29.99. I just called three other vape shows close to H&S and they're $17.99 at ALL of them. Stop ripping people off.

I don't use tobacco products, but stopped in to get a place to refer my customers to if they want…read morementhol products, and fortunately, they have flavored zyn here at least.

First time in was two months ago and they didn't have what I normally like as far as a vape. They…read moretalked me into something else and I liked it. The next six times I visited they didn't have it at all and were always out no matter when I went in. They don't carry different levels of nicotine in the same flavor. For a place with so much space and probably a lot of clients. I'm surprised they don't monitor inventory and order better.

A smoke shop isn't something I need all the time but when I do I choose Puff Palace. The owner is…read morethe nicest guy you can meet. He's super knowledgeable and always there whether his arm is in a sling or not. Support this local business and great owner.

This place is like a "needle in a haystack" of smoke shops. The owner is incredibly kind and super…read morepersonable. He knows something about every single product in the store and goes to bat for products he truly believes in. I will absolutely be back!

Down the street from my office. The store is clean and well stocked The owner is regularly there…read moreand has provided AMAZING customer service on both of my visits. I find myself looking for an excuse to go back! He has a wide variety of legal flower and nicotine vapes with competitive prices. Where it really shines is its glass selection. They have a large choice of water and dry pipes, which is what I keep going back going back for. You would need to go into Columbus to find a better selection. If you are at all looking for a smoke shop this is the one.

From the owner: Best Budz @ Sawmill provides the best experience for every single customer in every aspect and form…read moreof smoking category scaling in obtaining every brand possible and stocking it up for your personal satisfaction. We offer a wide variety of multiple selections going from cigars, vapes, hookah, glass, to everything a real smoke shop has to offer. We strive for the best and always want our customers to be find that new spot to get their products from.

The assistant was more than helpful. He gave me great advice and went above and beyond. After…read morementioning I would like to buy a new one he took time to show me the one he thought I would like. A button to actually be shut off for carrying around, and a lot of cool features. I vape a lot but haven't bought one in a long time. I am going back to buy it. But my salesman was not only pleasant friendly and very knowledge it made it nice experience. Will be in asap I want it so bad. If is hard for me to get out Thank you for being professional. It was a great experience. I live very close. Your store in every way is awesome!

Spoke with Kevin, he was very knowledgeable and friendly and, despite the flavor ban going on here…read more(I'm visiting from out of state), was able to suggest recommendations to help with my needs. 5-stars, would highly recommend.

This place is truly amazing! My best friend and I keep coming back here non-stop. The staff is…read morefantastic, the variety of choices is excellent, and the atmosphere is absolutely perfect. You owe it to yourself to pay a visit.

Neat little bar! Visited because my nieces band was playing outside. Had a couple of great beers,…read morethe mango doom and the Bush Organic Pilsner. Both, were light and tasty. The employees were friendly and helpful. We sat outside and people watched and listened to the band. Great little place!

Thank you so much for holding onto my prized Kings Island cup I accidentally left here while…read moregetting an energy drink. You guys were so sweet!

Literally just opened a few months ago and I had no idea. Just went there right after 1 AM and it…read morewas a lifesaver!

What a great shop! Parking in the back - plenty of space so don't let the address make you question…read moreparking. Every display case is filled with fun and interesting items. Floor to ceiling, whatever you're looking for is here. Very nice selection and staff.

I dont hav a photo of the carts if sum one can take the picture and post it please love the muha…read morebut 30$ i can get for 25$

Tipping people off. We had a $15 coupon on a carton of cigarettes and still got charged $101. I…read moreknow cigarettes are expensive but I don't think they gave me the $15 off.

The intrepid women and men you'll find at this establishment are hard to describe. From the…read morebrightest smile to the hardened vibrancy, one cannot feel more welcome and at times a part of their family. This is no ordinary drive thru my friends, but one that stands above all others in both conduct and most importantly the available provisions to have one hell of a night. Boasting a greater selection than most grocery stores in terms libations the "Quench" a term used fondly amongst friends and fans provides a great selection of tobacco products, non-alcoholic beverages, and snacks to answer any peckish call. It is true that I am 100% bias in this review, but ask yourself can you truly blame someone for praising something that they love? An honest establishment family owned and run I say godspeed to you and all of your future endeavors. With love, Guy in the blue car