Office staff is always pleasant. Attractive and comfortable waiting room…read more Doctor Schmidt runs amazingly on time. Always a caring, through examination.

I'm going to start off this review with I have chronic pain and fibromyalgia. I have autism. These…read moreare affected by hormone regulation massively and I have been without due to lack of being able to find care in a previous place I was living. I have been on hormone replacement for years and have been to specialists and now have it managed by primary care and have for years. I would like to say I have never felt so dismissed and so not listened to and like not a single person gave a shit about what my medical problems were than when coming into this office. If you're looking for a cute office to give you outpatient cosmetic procedures and generic medication that doesn't actually require them to provide care then I'm sure it's fine. If you have established medical needs I would seek out literally any other office because this one is just full of conventionally attractive people who look pretty and do nothing. I came to this office to establish care when I moved back and emphasized these things. I'm in pain. I'm overstimulated. I need my medication please help me. I filled out paperwork to make sure they had all of my doctors information. 3 different doctors including specialists to give them my paperwork. Over three weeks went by and I had not so much as received a peep from the doctors office as to what is going on, where my records are. I emailed them frustrated and in pain. I have no direction and have received no communication what is the problem. They emailed me back with unfortunately we don't have control over how long it takes to receive records. Wow. The dismissal from this office for not following up to make sure they had a patients proper paperwork is disgusting. The NP not only didn't address the factors of me being in pain, offering to give them my copies of my own paperwork, and just immediately made it my problem they aren't doing their jobs. He even said he tried to call a phone number one time and it went to a records department. I can't believe I have to tell a medical professional this but Google is free you can see my previous office and if the number on my form didn't work you can call a different one. I was then told he could recommend me to a specialist. I've seen a specialist over 5 years ago and was placed back on primary care. I hope you don't have patients with actual chronic illness and problems because if this is how y'all treat them you will kill people.

Keeping it at 1 star. The phone response has much improved but the clerical staff are not very…read morefriendly and they are just not personable or professional. Last thing I want to see is a nurse wearing headphones or who has to ask the patient what their weight was because they "forgot" and they do the bare minimum. Maybe Vanessa was just unique and cared for her patients but their replacements are there just there to collect a check or so it seems. This place has lost everything that made it great, and can't bring myself to recommend them to others. Do better or at least do something.

They used to be a great practice, catering to infectious diseases and primary care. Once they…read morebecame Prism, they lost several of their original doctors, lost the support staff, it went to total crap. The new patient portal is a joke. You cannot get anyone to return a phone call unless you threaten to sue. The new staff couldn't even figure out how to accept a payment. It's a joke of a practice, and I don't trust their quality of care. Such a shame it went from 5 stars to 1 in only a year.

I have been a patient of Dr. Steven Pounders and his group for about 10 years, and the care I have…read morereceived from this exceptional doctor and his whole practice has been beyond kind and the very top of care. This is the best practice I have EVER been fortunate enough to have been a patient in. I would highly recommend this doctor and his practice to anyone hoping to find the best professional primary care in Dallas. The word, Great, is thrown around casually, but this wonderful doctor is truly a great physician and person. His staff is friendly and does their jobs with professionalism, yet with a thoughtful and more than pleasant demeanor. Beautiful offices and a wonderful central Dallas location. I have always felt valued, encouraged, and safe in this practice. Margaret D.H.

I have been coming to this practice run by Dr Pounders for over 25 years. I consider him and his…read moreentire staff the very best at what they do. I actually have seen Erin Simms for the past 4-5 years and she has taken extremely good care of me. I would recommend her as well as Dr Pounders to anyone needing a primary care physician here in the Dallas metroplex . Their office is conveniently located in the Oaklawn area, just west of the Dallas tollway at Wycliff. His compassionate staff will make you feel at home and hopefully you will become a long time patient as well.

Excellent doctor. I've been a patient of Dr Lee for more than eight years. He's fantastic! I…read moreabsolutely trust him with my medical care.

I've been going to see Dr. Lee for a long long while now, 8 years at least. Dr Lee is very…read moreprofessional and very knowledgeable when it comes to medical terms, answer all the questions you might have, and make me understand further how today medicines work and its procedure. He's friendly too. Give him a try, you'll be taken a good care of, just like family.

Dr. Thomas had read my previously-sent Medical Vita thoroughly before my first office visit and…read moreasked specific questions about my cancer history, side effects and ailments. She was friendly, professional, and human as were the people on her staff. The human part is what is important to me - a doctor who treats patients as opposed to a doctor who treats diseases.

My grandmother has advance Alzheimer's and became a patient of Dr. Thomas this summer. Donna from…read morethe front desk is a life saver, so helpful and always remembers us on the phone and when we come in, super nice! We have had to call Dr. Thomas over the weekend due to a problem with the pharmacy and not only did she address the problem in minutes but had the issue resolved just as fast. I love her!!! This office is a gem!! I also can call and get same day appointments, they are so accommodating

I have know Dr Diaz for several years now and he is an amazing physician. He is a good balance of…read moresubjective and objective assessment, he is very comprehensive in his subjective assessment and makes his decisions based on trending objective data. He is always updated with his research and follows national guidelines. Did I say he is very detailed but treats us holistically. His office staff, Thelma is absolutely amazing, she is on top of things and makes sure everything is taken care of.

Wonderful doctor. Patrick took good care of me for almost 30 years. The entire office staff was…read morevery friendly and helpful Thank you.

Have been using Dr. Daly for many years upon great referrals by others. Although he is an older…read moreDoctor, he is a wealth of current information and always professional . His office staff is always super friendly and helpful.

The office personnel in this office are the WORST EVER. Rude and not organized. Both my husband…read moreand I were given written appointment sheets for a certain date for a virtual appointment and when they did not initiate the call, we had to call them. They insisted that the computer said a different date even when WE HAD THE WRITTEN APPOINTMENT IN HAND. Like we were the confused and stupid ones. No apology for their ineptitude. On a scale of 1-5 with 1 being the worst I would give them zero.

Fantastic patient care. I have had her as my primary for many years. I feel confident in my health…read morecare. Thank you.

Don't want to get into details involving my personal medical history, but let's just say Dr. Ho did…read morenot catch a major issue that she should have caught (and had the opportunity to catch) numerous times. Nice personality, but after all these years, I'm switching doctors because personality doesn't make up for a lack of awareness of basic yet serious medical issues.

ATTENTIVE. CARING. KIND. Great personality on a personal level…read more She knows her stuff and refers you if needed. I appreciate a doctor who doesn't try to *wing it* wasting everyone's time, fail and then refer.

I.LOVE.DR.WILEY…read more This was my first time to see Dr. Wiley and I was blown away by her attention to detail and her concern for me. I came in for a normal check-up and she kept asking if there was anything else I needed while I was there. She is so knowledgeable and makes you feel very comfortable. Also, the entire staff is super helpful. They refilled all of my prescriptions before my visit was over. I will definitely recommend Dr. Wiley and her office to anyone who is in need of a primary care physician.

Dr. Wiley is totally awesome. I definitely feel like she really cares about me and my health…read more Her staff is just as friendly and cordial. As apprehensive as I've ever been about going to the doctor as a dude, I actually look forward to these visits. She's just that cool. I couldn't imagine having a more caring and responsive primary physician, even if I have to go get yet another cholesterol screening.