It was such a weird vibe and the food had been out for a while and was not good. It was incredibly dirty as well.

Everything was delicious restaurant was clean and the staff was very friendly. Good place to eat will definitely eat there again.

Donald.w they are not overpriced you dumbass and the crust is not like rubber you are a liar!!!!

Really nice employees ~ was able to ask for a certain pizza that we liked. They brought it to table. Some of the pizza on the buffet was cold from sitting there. It was clean & nice in there. Lots of choices too ~ even manicotti & green beans! read more

Ken is the worst pizza restaurant I've ever experienced. They are way overpriced, the food is terrible, and the restaurant was dirty as heck! I got it, it's an AYCE pizza buffet. It's not going to be the greatest but for price it should at least be edible. The pizzas were room temp at best, crust is like rubber, the sauce a sugar laden tomato mess and cheese was horrible. The counters were filthy covered in grease and dropped toppings, the floors were the same as the counters. The one saving grace was one of the bus lady's. I believe her name was Maria and she was super nice, we had a great time chatting with her, distracted us from the god awful and dirty everything The only thing that actually was good to eat were the brownies. Never go back, stick to Cicis read more

1. Raised prices way too much. $25 for two seniors with a drink. 2. Pizza was cold and old. 3. Ranch was so salty it was disgusting. 4. Every table was dirty. Will not be back. read more

My daughter and I were regulars here .. until last night when we got there was no pizza then it comes out all mushy raw cold .. ended up making us sick today ... then the guy in the window had the attitude of a kid when asked if there was simply anymore pizzas coming out to the buffet. Use to love this place read more

The DoorDash driver rolled up and handed me my order from his front passenger seat. It was not in a warming container, floating wild and free. The pizza was lukewarm, limp and mushy, and the onions, that I requested not to have, were all over it. So disappointed. read more

Went there Sunday to eat. There was plenty a pizza out but it obviously been out there for over a half an hour every piece we tried was called. Very disappointing. read more

My family and I got to restaurant at 7:30 salad is always great but bar is messy,,,, employees standing around talking and phones instead of cleaning the mess around them,,, I've worked in restaurants and know to work and clean while I'm on the clock not goofing around floors was so bad no fresh pizza all was greasy and no veggie selection no spinach I asked for it 3 times it took 45 minutes then they got in a hurry to close and get everybody out they pulled the emergency bar I ignored it because I paid for a family of 9 and waiting for food to come out they kept looking at me like to get us to leave it's all kids working no management I'm not a person to complain because it took me a week to get courage to put review but don't let this place go downhill because lack of supervision read more

Friday evening in the dinner hour and the pizza buffet was virtually empty of fresh pizza. Those that were out were dried up and extra crunchy. Tables were dirty, and sticky the staff was slow to restock the depleted butter. Bathrooms were an absolute disaster. Overall not a pleasant dining experience. read more

Great old school salad and pizza buffet, including multiple types of dessert pizza. This place has been in Tyler for years and there's a reason! Most pizzas are thin crust, Mazzios style (there is a family connection between them). Buffet is available on the weekends as well, which is always a bonus. read more

Always pleased with the pizza when I go here. Staff not so much. Very few are friendly and helpful. A bit pricey as well.

Meh. It used to be really good. Now it's just expensive and mediocre. Staff is nice but the pizza was old and cold. It was $45 for 2 adults and 2 kids. My daughter ended up just eating crackers. read more

Love Ken's but seriously you guys have got to see that the lettuce you are putting out is brown and slimy ... ... that can make somebody seriously sick!! read more

I would like to thank Joseph and Kady for exceptional service on 3/10/2024. The staff was short handed but still serviced everyone well. We were celebrating my little cousins birthday. The food was awesome and everyone had a great time. The staff need raises and more appreciation. They remember people and greet everyone with kindness. read more

Excellent salad bar. Have eaten there twice in the past year. Cleanliness was a B+. Good value.

TERRIBLE SERVICE. My dad decided to take all of his grandchildren to eat before they head back to school and we literally had to stand at the pizza bar to fight over pizza. I went to the front to ask the lady what the issue was and she said they had five families come in at one time and if you have seen the establishment it was built to hold around 20 plus if not more. We were also told that oh it isn't our fault that the family before you took the entire pizza bc they are coming out one at a time a an empty buffet. How do you blame you not being able to keep up with five families on another family that also paid and I'm sure was waiting on food just as we were. Not only that I said well can a discount be provided since we are not getting a Buffet which is what we paid for and I got it is not our fault so $100 later our family is still hungry and the food was TERRIBLE!! I wish I could give it a negative star. read more

They have a nice buffet. Also, clean and roomy so it's great for a decent meal. The problem is the noise. It would make a better experience if the staff would not throw the pizza trays around when restocking the line. They could also turn the music up a bit because you can hear a faint sound of music but between all the banging & clanking coming from the kitchen, it's hard to tell. read more

huge salad bar and many choices of pizza. the service was friendly, ill be returning.

The pizza was soggy and looked like it was just thrown on they didn't have any desserts out and very few cold puzzas

Pizza hot and fresh, manager super organized and so sweet. The cinnamon rolls melts right in your mouth. Very clean and staff friendly!

This used to be a family place. It isn't anymore. Not only did the food get bad, but all the booths were disgusting. They have what seems to be a 10 year old working there also- Which is against the law. They are playing FAMILY GUY on the tv in the dining area. Yeah that show is funny as an adult at night, but I don't want my 6 year old watching it?? Most of the arcade games are non-functional as well. NOT a great family atmosphere. read more

Ken's Pizza - Family guy. - Pizza Near Me - Tyler, Texas

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We have been 3 times,. This time we decided to take my 83 year old mother for the salad bar, after making our plates and eating for a few, my husband, went to the men's room upon entering the bathroom, there was an employee walking out of the stall, who walked straight out of the men's room, WITHOUT WASHING HIS HANDS, up front putting his hands all over the counter. My husband suggested to the young man that he needed to wash his hands, in which he replied "I will in a minute "! Then my husband ask for a manager, to be told there wasn't one on duty. Then he ask the young man his name, which he refused. All employees was teenager's, who thought it was funny. Pure NASTY is all I can say, and NEVER will I return read more

Ok as you can see the pic is not a full pizza! Sorry I had to eat it some and then do the review lol. Y'all this pizza is crazy good!!! I have never been here my husband use to come to ken's when he was a child after church on sundays and has great memories of how good the whole lot they have is. So today I wanted to try a pizza place I have never had since we were in Tyler. So we choose Ken's. Best choice ever!!! We ended up getting three large pizzas with thin crust on all. One meat lovers one pepperoni and this awesome spinach Alfredo!!! There literally was no pizza left!!! Everyone dug in! And to all the bad reviews because it's a old building and what not!! Who cares!!! I rather have good pizza then a new building! Heck they have been making pizza since 1961 y'all!!! That tells me that since they are still going then they are doing something right in the pizza department right!!! I couldn't go in to eat because of the COVID-19 so we picked them up! I couldn't wait to get home to eat the first piece I snuck one while driving!! So yeah if you want a awesome good pizza and you love thin crust then you will love their pizza. They also have thick crust but I like thin. Thanks Ken's for the tummy smile!!! I will for real be getting more!! read more

Ken's Pizza - Ken's spinach Alfredo thin crust pizza - Pizza Near Me - Tyler, Texas

Went the other night for dinner around 6PM. There were a fair amount of people in the restaurant. Overall, the tables were clean. Their food/buffet was horrible. Dried out, old pizza from being under the heat lamp for too long. Pizza wasn't coming out, and I watched multiple people approach the buffet line and walk back to their table without food. I know people rave about their salad bar... I don't get it. read more

The thin crust chicken bacon ranch pizza is a MUST. Delicious! You won't be disappointed!

Great pizza and salad bar. I'm from out of town and will probably go get pizza here when I visit from now on. I'll gladly pay $3 more per person and actually enjoy my food rather than eat at CiCi's. read more

If you want to eat cheesy saltine crackers, this is the place to go. I'd rather eat Cici's and I hate Cici's.

Went on Friday night at 6:30. Very dirty and picked over. Salad bar was disgusting with food spilled everywhere. No pizza on buffet. Plates were all still wet and dirty. And what appeared to be several very young children working. Such a badly run restaurant. I couldn't find the manager. No one knew where she was. The bathrooms were covered with urine. Probably the worst $100 I've ever spent in a restaurant. Do yourself a favor and skip this one. read more

Since their move to the new building, their food seems to have gotten better. I have only one complaint---their senior buffet is nearly twice that as CiCi's. It cost me and my wife around $24.00 with the senior discount at Ken's while it is just $15.00 at Cici's. We like the variety at Ken's (Spinach Salad) but CiCi's does offer anchovies which I love while Ken's doesn't. read more

I am a Tyler native. I have loved Ken's Pizza since I was a kid. I've taken each of my kids to Ken's Pizza all their life. I recently moved back to Tyler after being away for several years; I was pleasantly surprised to learn that Ken's Pizza had bought a new building and moved. With much excitement, we went to Ken's very soon after moving back. I was sadly disappointed in what I witnessed. I am a chef and have run a catering business and a cafe. I know food service. The pizza was good, the same Ken's I knew and loved. My concerns lied with the condition of the brand new location. Walking in, during a slow time, with very few customers, the floors were filthy, food all over the floor, all over the salad bar, all over the condiment bar. It was not busy, they had time to clean the dining room. There were plenty of employees, it just wasn't being done. I mentioned my concerns to the manager. She was nice enough to give me a free buffet and proceeded to complain about having "all these kids working" that she couldn't get to work. Having been a cafe manager, and having college age students as workers, I know that the work ethic of the team is directly correlated to the manager and how they run the place. Since that time I have returned 3 more times, hoping for better conditions. I have been disappointed in my findings. Today, after months we decided to give it another try. Again there was food all over the floor, food on the salad bar. The floor mats in front of the drink station appeared to have never been cleaned. These should be cleaned at least once a week. The base boards and walls around the drink station were filthy. There were booths that were littered with food, even though the table had been cleared. From experience, as a chef and restaurant manager, I know that if the staff is leaving major things undone out where the customers can see, then they are not keeping things clean in the back; where no one can see. I love Ken's, I love the pizza, but it's just not ok to have such a filthy dining room when there's plenty of employees to clean. It would behoove the owner to hire a professional restaurant consultant to come in and do some training. read more

Avoid at all costs. We learned the hard way, Kens Pizza in Tyler is... disgusting. This place makes a Cicis Pizza look like a 5 star restaurant. Remarkably, the pizza had a decent looking presentation... might come out ok in a iPhone photo... but thats where it ends. The food was dry, bland, old, and stale. The pizza was not fresh, and even if it had been, the flavor and quality of ingredients are just above the bottom. The salad bar looked the part, but the frozen, thawed, and frozen again ham cubes were chewy like bubble gum. Nasty. The place needed to be swept up, and cleaned up, cob-webs ran in the corners as a old TV blared a cartoon from a make-shift shelf in a corner. 30 year old neon signs saying GAMES pointed to a sad game room with a collection of arcade machines unrivaled by Angry Birds on a modern phone. The best part about my visit, was the part when I left and vowed to never return again. Terrible. read more

This place is a sad little exoskeleton of part of my childhood. I remember the post-soccer game meetups in its heyday. The wood paneling is still holding the place up in vain, while the game room gives off the worn-out musk of a Baptist church preschool room. The food is alright if you like the taste of melancholy and ham cubes. read more

Ken's has been a part of Tyler for as long as I can remember. I'm not sure why the negative reviews on here, but our experience has ALWAYS been positive. The lunch buffet is delicious and always well-stocked; service is always friendly, and the quality of food is what you'd expect to find on a pizza buffet. (The cheesy fried potatoes are awesome!) Ken's IS a Tyler landmark; they've been here for years. It has something of an aged feel to it, yes, but that's a poor reason to give it a negative review. The food is great, the staff is friendly, and the buffet is always filled with fresh hot pizzas. If your only complaint is about the paneling, the decor, or the tiny little arcade they offer, stick to your bland, tasteless yuppy food joints that serve Sysco's finest canned meals and keep being sad. read more

I have always loved Ken's but today will probably be my last time, the lettuce was brown, the pizza was old and stale, was like eating a saltine, the bathroom's were flooded with toilet paper all over the floors read more

The buffet has a good selection of pizza, pasta, and salad. They arent horribly priced either. Good place for a quick bite to eat!

This place is HORRIBLE!! The pizza is cold on the buffet and the service stinks!!

For pizza buffet, it is one of my favorites. I grew up going to Ken's in OK, so my rating of 5 may reflect a bit of a nostalgic advantage. A great all day pizza buffet. They had a good selection (maybe 10-12+ pizzas) when I went at 1pm on a Saturday. read more

Ken's can be hit or miss. Sometimes it's good and other times it's barely tolerable. Could be cleaner. It's an old building and it's greasy all over the place. Sometimes it has a weird smell. The employees try their best. One second the server is cleaning up sloppy tables and the next they are handing out clean plates without washing hands.... read more