I found Marc's Clockworks using a Google search. I called and left a message which and received a…read morecallback within an hour or two. I explained that I had a 47 year old spring-driven pendulum schoolhouse wall clock that needed some tender loving care. I made an appointment to bring it in a week later. Dropping it off I explained the issues to Marc and waited for the call pick it up. I picked it up today and it is ticking just like it did when we first purchased it. Marc is an old school repairman who does great work at a reasonable price.

I have a 27 year old Grandfather clock that I have not had serviced and it stopped chiming about a…read moreyear ago. I enjoy hearing the chimes throughout the day but after checking out youtube videos on servicing the clock I decided it was not a job for me to fix the chimes. Marc is very professional and prompt. It was very easy makng an appointment. I am so glad I called and I should have done it sooner instead of waiting a year for the clock to magically start working again. Marc also explained the workings of the clock and has it sparkling. I am very pleased with the service.

After visiting several other jewelry stores, I was referred to De's Jewelers and quickly learned…read morewhy. The staff was extremely friendly, helpful, and professional. I got all the advice I needed without ever feeling like I was being pushed to buy something more than exactly what I wanted. I was going on a trip with my now-fiance and on a very tight schedule, Dennis went above and beyond to assure I would get the ring I wanted in time. I'll definitely back in the future.

Avoid this store. It's overpriced and the work is sub par…read more The store seems like a blast from the past when you first enter. The shop owner has a gentle disposition and the store has a simple layout. I thought I found a new go to jewelry but I was wrong. The work I had done was sloppy and the customer service leaves much to be desired. I asked to have a link repaired on a necklace and they soldered it and created an unsightly, grey clump of silver that ruined the chain and made it unwearable. I also asked for an estimate on having a ring sized. The ring was sent out and it took weeks to get the estimate and I was charged $27.50 for shipping. This cost was not discussed with me prior. I left with a damaged chain and the feeling of being ripped off an

Guy is itinerant and comes/goes when he is driving though the area. He is thorough when he is here,…read morebut his itinerary is his own.

watch out.... she charges for time when she's disposed and Not working on the clock. We got charged…read morefor overtime while she was taking care of her personal needs. We would not recommend their services to our friends.

Quality of service and the skill level and professionalism of the staff was excellent.read more

If I could give this business 0 stars I 100% would. I talked to a man over the phone who said they…read morewould be able to at least tell me what's wrong with my sky dweller Frankenstein and I drove 30 minutes out of my way to come out here only to be told by the owner they refuse to touch it and won't be able to help me. The guy was incredibly rude and didn't even give me the time of day to explain my situation at all insulting me and my watch

Fixed a very important clock for me. Helpful and reasonably…read morepriced Thank you. Nice staff

If I could give 5+ stars, I would! Jonathan traveled to my…read moredad's home and was able to fix his 4 clocks. He was prompt and courteous and an absolute gem! My dad's clocks stopped working over the past 2 years and he is now 81 so didn't have the capacity to fix or find help. I found Franklin Clock Shop and it was just what we needed. Now the "clock parade" as I affectionately called it when all the clocks start chiming rings again! THANK YOU!!!

Based on other reviews, it seems we may have just caught this place on a bad day. We stopped in on…read morea Sunday on our way home from New York City because I was looking for some specific items. Unfortunately, the experience was disappointing. The young man working in the store seemed about as disinterested in helping us as possible--more focused on playing his video games than assisting customers as we browsed. Overall, it wasn't what I had hoped for. That said, based on all the positive reviews, I'd probably give it one more try during the week when I believe the owner is there. But I can say for sure--I won't be stopping in again on a Sunday.

Professional, prompt and excellent service from Terry and Audrey. Terry came out and looked at my…read more40 year young grandfather clock to diagnose what was necessary to repair the clock and we had a nice chat while he fixed it immediately. I highly recommend Clocks on Time.