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    Kenosha Movers

    2.4 (9 reviews)
    Closed 7:00 am - 7:00 pm

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    The Apartment Specialist Movers - I have 2 of these mirror-plated nightstands that delivered in perfect condition.

    The Apartment Specialist Movers

    (275 reviews)

    Excellent Service, Jesus and Brian worked efficiently and effectively making my move super easyread more

    I had hired these movers from a friend who had positive things to say about the company. My…read moreexperience overall wasn't the best. I reached out to Mike to address a few concerns regarding our move. First is my damaged office chair. My computer chair was not wrapped during the move, which resulted in permanent staining. I noticed this damage immediately after the chair was brought into my new place. When I pointed it out to one of the movers, he acknowledged it but said he wasn't sure what happened and did not offer further explanation. Given that I was charged for wrap and tape, I expected that all items requiring protection, particularly fabric furniture, would be appropriately wrapped to prevent damage. During the initial phase of the move, there was a noticeable delay when the entire team was at the loading dock. My partner and I had to wrap our TV ourselves using their blankets and our tape. After waiting 10-15 minutes without seeing any movers return to the apartment (despite the fact that my partner, a family member, and I had already brought everything to the hallway), I went downstairs to check. I found two movers sitting on stools using their phones, with my furniture and items not loaded in the truck yet, and a third seemingly sorting through a toolbox? This delay was concerning, especially since I only had the freight elevator reserved for two hours, a timeframe that should have been sufficient given how prepared everything was (e.g., all items boxed, only large furniture needing disassembly). I mentioned the time constraint (10 minutes left of the reservation of the elevators) to the team, and only then did they return upstairs to continue moving the remaining items. Once we arrived at the new place, I noticed further inefficiency. While one mover worked on reassembling my bed frame, the other two were reportedly downstairs folding towels. The assembler was missing tools and had to make multiple trips up and down the elevator to retrieve the necessary items. This extended the move time unnecessarily and raised concerns about how time was being managed while I was being billed hourly. Lastly, I had to manually remove tape that had been applied directly to my furniture, including the TV stand, which could have potentially caused damage. That said, I felt there was a general lack of urgency and coordination that extended the move time and caused some frustration on my end. I've respectfully paid the full amount, including a tip for the third mover who was added last-minute without charge. Mike was contacted and someone emailed me back and accused me of lying and saying my chair already had a stain and willing to offer you $20 for cleaning products to help remove the stain. And a $20 credit on any future moves. No, thanks. My chair did not have a stain prior and if there was, the crew did not mention it beforehand. But they were able to mention about my cracked drawer frame? I hired and paid for movers to safely and professionally move my items with efficiency, not to damage my chair by not wrapping it at all and moving without any urgency as I was billed hourly. If my partner and I did not help move items, it would've taken them even longer than 5 hours to complete the move. 2 stars because the guys were kind and at least moved our stuff with our hand in help. Other stars knocked off for lack of efficiency during the move to then be charged more per hour and damaged $100+ furniture item, which then was only offered $20 for cleaning products and $20 off for our next move? Not ok.

    Kenosha Movers - movers - Updated May 2026

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