Hands down The BEST laundromat I have ever been too! Miss Ferguson is the MVP! She greeted me and…read morehelp me bring my clothes baskets inside. She also showed me have load my card and get started! You got a wonderful employee... give her a raise... lol! The place is spotless! Everything was clean and well kept! Everyone was friendly and helpful! I really like this place! I will return! Shout out to Ms Ferguson!!!!

Clean, well lit establishment with new machines in various sizes. Personnel are both friendly and…read morehelpful. Hours of operation is ideal. This business operates using cards that can be purchased on site.

5 stars. they now offer pick up and delivery thru their website www.thewashfactories.com…read moreas easy as ordering uber eats amazing!!

Of the laundromats I've been to, this is by far the nicest!! Love the hours and it's clean and well…read moremaintained! I've never had a problem but have witnessed others experience malfunctions

Clearly people inside , yet the woman presumably the attendant refused to let me in and apparently…read morefound it quite amusing. And people wonder.... Went to the laundromat in town it was quite busy ,but still plenty of open machines.

Every time, our clothes were perfectly laundered and folded!! We're beyond "senior citizen" age,…read moreso the service was VERY MUCH APPRECIATED! My cousin took the laundry and picked it up, but as a neuro diverse person, he does not understand gratuity, so I will use my walker to go & tip the associate who did our load! Thank you!

Very reliable place to wash larger loads! They also let you wash dog beds and pet toys here (as…read morelong as there's no pet waste). Took only 2 loads to wash and 1 dryer cycle to clean everything I brought, including 2 large dogbeds and several armfuls of towels and plushies -- which would've taken several loads at home to clean. Pricing was fairly reasonable too, and the wait wasn't bad. There's even a Panera, GameStop, and grocery store nearby if you want to kill a little time too. There's a really kind lady who works there. She was super patient and took the time to walk us around and show us how to use the payment system. I've been back a couple times since, and haven't had any problems with any of the machines. Definitely recommend this local laundromat!

Super clean facility & wonderful staff. Highly recommend. Love how she also helps the communityread more

Very clean & pleasant, helpful staff but no A.C. only fans, so u sweat while doing laundry. I'm…read moreupset staff didn't inform me they were having a special, which would have saved me $ because I spent close to $100.00. I found out after I was done washing by a sign they posted in the Chinese restaurant. A heavy set man was also a bit rude to my husband when he came in later to help me, yet I was treated kindly. Very soothing atmosphere. Debating whether I will return

Love to come here I always do love the friendly atmosphere and always willing to help with a smileread more

This is by far the best experience I have ever had coming to the Laundry Mat. Mr. Lincoln has put…read moretogether a customer experience like no I have ever seen in this type of environment. One Sunday I just needed to find a laundry mat close to my home since my 2 yrs old daughter wet my comforter and I did not want to place in my washer. I ran here thinking it would be just like any other and boy was I shocked. The owner so happens to be a customer of mines at the bank, but the music, the free snacks for customers, the cleanliness and most importantly the professionalism is unmatched in this industry but more so even more unmatched with any establishment I have been to in Delaware. Thank you Mr. Lincoln and L Laundry for be the catalyst for a great customer experience... I truly appreciate this awesome environment. Be Blessed On Purpose K. Emmanuel Magruder

Dirty, full of trash. Malfunctioning machines. People hoarding carts. Family/Friends of the…read moreattendant hog literally every single small machine, causing you to have to pay double for a larger one you dont need, or wait hours for them to leave. Driers that turn off on their own mid-cycle, while still ticking down the time, with no refund.

Clean facility. Great washers. Always staffed. Perfect location for parking and shopping.read more

Clean. Big. So easy to utilize. Grab a card, load it. All the detergents and laundry fixings are in…read morea vending machine. Washers even have a rinse / clean before use option. My favorite laundromat in Wilmington.

Everytime you come to the Governor Printz location, it's always vehicles parked along the sidewalk…read moreand you can never unload your laundry. And the vehicle stay there until these customers are done there laundry. The owners need to enforce the no parking in front of the laundromat. It's really easy to call the non emergency police number and have the enforce this policy aswell. Bet when they start getting tickets they'll ho park their cars.

Good washers, good dryers... plenty of each. Five super sized washers for comforters and big…read morepillows. $8 bucks a washer for them but you can't wash them at home unless you're stupid and want to break your home washer! Single and double and quad size washers are cheaper. Place is very well kept up. The only real gripe is it's coin operated... they gotta get the new in-house card operated washer system or the other kind run from a phone app. $40 dollars of quarters in my pocket is a hassle.

I've gone here so many times. Never had much of an issue. TODAY, however, I put a$20 bill in the…read morecoin machine, received change. Looked short, but I figure I can count it after I put the 8$ in the large format washer. It had changed me 12.50$, which is 7.50 short$. No big deal, I find someone who works there WHO THEN ARGUES with me that, and I quote, "the light is red on the machine, it won't let you put money into it when it's red". YES mam, I understand that, I WAS THE LAST PERSON TO PUT MONEY INTO IT She has me write a report. And I'm just out 7.50$. Going somewhere else for the rest of my life. The one in downingtown by Italian village is 1$ cheaper a load ANYWAY. EDITED: to reflect the fact someone has phoned me, and has stated a check for my missing amount will be mailed.