Twice we have been looking after our grandson who lives in NYC when he got sick. Despite the doctor not being our grandson's primary physician, the staff dealt with the complications of insurance without complaint, remaining kind, efficient, even humorous. (Imagine NOT complaining about the insanity of US health insurance!) Their attitude was exactly what a sick child needed to keep him calm. The doctor was kind, on time, thoughtful, and knew how to examine a three year old without scaring him at all. After the diagnosis of flu, the first of the season, two of the staff came in and applauded with the doctor! "The first flu of the season! Well done! Congratulations!" which made the boy smile. After the diagnosis, Dr. Zatz was judicious, restrained, reassuring, and collaborative. His confident advice was to do X, but also available was Y if we wanted it. We took his advice, gratefully. An excellent doctor. read more

Always on point and always happy to see you and your child. He even was a good sport when my child got sick on vacation and I did my time zone math all backwards and called him in the middle of the night and woke him up , and like a clown could not understand why he was so groggy, I brought them a Didier cake to make up for it, he remembers our stuff at a yearly "well visit" like all that time has not gone by. Absolutely recommend. read more

Dr. Kenneth Howard Zatz was my first child's pediatrician from 2010 to March 2012. Parents in Rockland county rave about him. I did not receive great service for my child. I don't like to write negative reviews. I don't like to be mean. But this doctor and his office deserve a reality check. Although I do know families who he has treated very differently to us. Word of mouth states that he is the best, so cool and a must have for a doctor. I disagree. I visited his office at 18 Washington Av, South Nyack, NY. People in the Rockland County community rave about him because he has a very healthy approach to raising our children. It's noticeable in the advice he gives about nutrition. He also avoids to medicate children when not necessary. He is okay with spacing out vaccines. But personally I did not feel my child was safe at his care. The feeling grew stronger as time went by. I finally got a referral from another doctor and moved on to a much better pediatrician. Dr. Kenneth Zatz only saw my child on her first visit and then only on sick days. All physical and vaccine appointments had to be made to his nurse practicioner. I always insisted on seeing him, even just for vaccines and physicals. His receptionist would insist on how they do things. I did finally give up in seeing Dr. Zatz. His nurse practicioner was okay. She did the job. But after not seeing Dr. Zatz for almost a year, I began to insist again that my daughter deserved a pediatrician to see her. His receptionist would insist every doctors office worked like this. My child's daycare requested records of vaccines and physicals. And they gave me photocopies of the records with the worst presentation I have ever seen. If I had a quick question over the phone for my pediatrician, (again) the receptionist with an english accent would advice on what to do and click. If I insisted and insisted on seeing him, his office would make an appointment to a month later. A month! He looked mostly at the floor when explaining something, and exhaled impatiently if I had a few too many questions. He was kind, but I doubt he listened. He looked like on auto pilot. I once had a mild emergency as my baby had pink eye. He got back to me as his office was closed and told me he would just call in the medication at the pharmacy. This was at 5:30. I waited and waited at the pharmacy. The pharmacy called him and they were informed he was in an important seminar and could not be disturbed. I waited another hour and finally at 8 pm he called in her medication. Then I got pregnant again. Having a doctor there for my children became essential. I made an appointment with Dr. Zatz for my kid's vaccines and to have a conversation with him about my future baby. The same nurse practicioner drama. I really tried to get through. I explained to her I wanted my child's doctor to know her, to build a patient relationship with her, and that if someday I had a true emergency with my child, the doctor would know her. And that would make me feel confident that my daughter was safe. The receptionist with an english accent told me the nurse practicioner was almost a pediatrician. This time I did click! Horrific practice and doctor. Moved on to a much better pediatrician. What a nightmare. I'm so glad we put Dr. Kenneth Zatz and his bad business behind us. He may prefer certain people, enjoy the acknowledgement but in my experience I found he does not really care about my children. read more

Wonderful, thorough, caring and gentle. We drove out of our way to see Dr. Zatz and would do it again. My daughter loved him and he gave us great care. We are a family that chose to vaccinate but on a staggered schedule and he was 100% supportive. We recently relocated across the country and my daughter still asks why we can't fly back to New York for her annual check-ups with Dr. Zatz. I will say that, if you are looking for someone who will write you a prescription for antacids or antibiotics every time you blink, he may not be the doctor for you. He is up to date on the latest research that demonstrates the long-term harm of the overuse of antibiotics. He does stress the importance of a healthy lifestyle and healthy eating: so crazy, right? read more

I couldn't agree with Helena more! This office is awful! I decided to switch practices due to the beliefs of dr. Zatz . I Did not agree with how he practices. I asked that the records be transferred to another office I chose and found out while I was at the new office that it had not been done . The office called dr. Zatz while I was present and gave them such a hard time. I was reported to be by the staff that a lady with an English accent was very rude to them and told them she should not have scheduled the appt until they reviewed the records and hung up on the poor lady. mind you it is state law to send by 10 days, which this was). I then called them back asking them to fax immunizations as I was waiting for my child to receive them. With an attitude , the English woman stated that she did not have the records anymore and had to go somewhere else to get them.( told myself and present office earlier that she had it on the computer, now all if a sudden it's a hard copy??) The office then called dr. Zatz back to review everything. Thebenglish woman reported to never call that office again regarding my child. ( I was told this was against the law and the office had every right to call and demand records ) We finally received the records after all of this. Also, I would love yo know the actual qualifications of everyone in that office. The English woman is supposedly an RN? Never wears uniform but yet can stuck my kid with a needle? Something is sketchy over there--- and needs to be looked into . The office definitely should take a customer service class and learn some respect!! read more

Dr. Zatz is an excellent pediatrician. He gives great advice and takes great care of my child. His staff is absolutely amazing. I can call them any time to ask for medical advice. If they need to ask the doctor for an answer, they always call me back right away. Everyone in the office is knowledgable, patient and friendly. They always give us a warm welcome when we come in. And I have never had to wait long in the waiting room or examination room. This office is very organized and clean. The absolute best! read more

I went to dr Zatz on the recommendation of my friends whose children go there. We are all pediatric nurses and are very selective and have high expectations of the medical field. I love this practice. The staff is exceptional the office is neat and clean. I have only had my vaccinations done by Dr Zatz and I have never had my problem getting an appointment. Heather and Jane are lovely and very helpful over the phone and in person. The NP is also lovely. Dr Zatz spaces vaccinations and is cautious in prescribing meds which I appreciate. Kids today are given prescriptions for everything. A great practice I highly recommend. read more

Dr. Zatz is really great. My wife and I have used Dr. Zatz as our two children's primary Dr. for several years. He has been highly recommended by our friends. Jane and Heather have also been there for years and are great. My wife is extremely cautious as a parent and they are all very helpful in speaking the truth for our children's best health and also relieving and explaining any fears and concerns. Great people, great place. We really appreciate them. read more

All the staff are friendly, knowledgeable and helpful. I have never had to wait for an appointment. Dr. Zatz usually sees me early or on-time. Going to the doctor is fun for the first time. read more

I miss having Dr. Zatz as my son's pediatrician. If I were still living in New York I would never switch to anyone else. My son was his patient since he was 7 years old until we moved to Florida 3 years ago. Dr. Zatz always took such good care of my son. Dr. Zatz alwayanswered all my questions thoroughly and always reassured me that he would be fine. He always told me that if I had any other questions or concerns about his health at that time to feel free to call him and he always returned my calls immediately. He is the best and his staff is outstanding. Heather and Jane were always dolls and were always courteous, helpful, friendly and kind. Wonderful place and awesome people. read more

You really couldn't wish for a better pediatrician for your child. Dr Zatz has a wonderful way with children and makes the parents feel comfortable and that no question is too small to answer. He went to Cornell, has great knowledge of traditional medicine but also endorses the need for good nutrition to support the health of your child. His office has a lactation consultant and very friendly staff. If there is a medical emergency Dr Zatz will ring you immediately for a phone consultation. This isn't a doctor who will prescribe antibiotics for a virus - he's careful about over-prescribing and will quote medical research to support making a decision not to use a certain drug in this instance. Other medical facilities we experienced just prescribed, ordered unnecessary tests and took the money - thank you. He's administered all but one of our children's vaccines. He really makes you feel your child couln't be in better hands. read more