Dr. Howard preformed surgery on my severe rotator cuff injury in April. In August, after physical,…read moreI have full range of motion in my arm. Thank you Dr. Howard!

I almost want to break my foot again just so I have an excuse to see Dr. Grosser…read more In all seriousness, the entire team from the front desk to my doctor was absolutely outstanding. I am genuinely lucky to have found this place. Dr. Grosser was extremely knowledgeable and made sure I actually understood what she was saying. She could make me laugh during some of the most painful moments I've experienced and gave me not only the best path to recovery but hope when I really needed it. Anna was extremely thorough and made sure I was on the right track. She made me feel actually cared for, not just like someone doing their job. Andrew, Brian, and Anna were the best care team I have ever received. Every single person I interacted with treated me with an incredible amount of respect, patience, and compassion. If any family member of mine ever needed an orthopedic doctor, I am not telling them to go to Plano Orthopedic and Sports Medicine Center. I am forcing them to go there. If there was a superhero orthopedic movie, this is the Avengers right here. Thank you so much to the entire team. I genuinely cannot say enough good things about my experience. And for anyone reading this who is trying to figure out if this is the right place for you. Do you want to be treated with respect? Do you want to be treated like a family member? Do you want your medical professionals to genuinely care about you? If you answered yes, this is your place.

I cannot say enough wonderful things about the OrthoTexas Plano PT team! I had my first major…read moreinjury in my life as a 38 year old and tore my ACL and meniscus in January 2023. My OrthoTexas Frisco surgeon (shout out to Dr. K!) had me start PT about a month before my knee surgery and immediately following my surgery. No part of me is low maintenance, so the PT team really had a lot to handle, ha. For every, single appointment, they were always on time, always gave me undivided attention, and were super thorough in explaining how and what I should be doing at home to help in my knee recovery journey. I followed their instructions 98% of the time and less than 6 months post-knee surgery, I am back to doing all of the things I was pre-injury (except skiing - but that is 100% a choice on my part, 0/5 stars for skiing). The OrthoTexas Plano PT team is the best of the best! Not only do they absolutely know what they are doing, they also are hilarious and provided a really bright spot for me during some really mentally tough times during my recovery. I am glad to have my knee back but I am sad to not need this team anymore! PSA to everyone: do your PT! And do it at OrthoTexas Plano!

Perfect if you want to be billed but never actually receive care. I took my mother here, where she…read morewas recommended a prescription and physical therapy. Actually referring her to a physical therapy location took over two weeks and only happened after I called the office to see what was taking so long. Still waiting on the prescription. But hey, my mother received a bill from OrthoTexas. So they have their priorities down.

Very disappointed in how things have turned out with my experience at vitality sports medicine. I…read moreused to be a fan however this year my insurance changed to United healthcare and for 11 appointments I had this year their office staff Kelly had told me I had a certain number of chiropractic appointments that would be included. Never did she tell me they would be charging my insurance for physical therapy in addition to chiropractic. So to make a long story short I found out they had billed United healthcare for physical therapy too and used up my allotted amount this year when I still need physical therapy. Their assistant Hunter had told me they made an error and they would resend the paperwork to my insurance so that I could get the help I need at a physical therapy office. So I waited over a month and then called back to let them know my insurance company told me they Had re-sent three of the 11 appointments and she said well it takes a long time and I just needed to wait but I insist on not waiting any longer and then she tells me that they weren't going to be able to change the codes so I spoke to Dr. Ford and he informs me that she misspoke and they were not going to change the paperwork and that they did charge my insurance for physiotherapy in addition to chiropractic. I never received acupuncture or cupping or anything that I would be deemed as Physio or physical therapy at this office nor was I told in advance or at any time that they were doing physical therapy on me. Many times that they would have somebody massage my muscles or stretch me out it AND it was an intern. And there was even one time their intern bruised my back and underarms that my husband was concerned. So this is just letting you know that if you go to this office make sure you understand what their billing your insurance because I really feel that they were not honest with me and when I approached them with the issue they were not willing to fix it. I will not be returning to this office and I'm very disappointed in their business practices.

Dr. Ford has been my daughter sports care for 4 years now, he has group of the staff, easy check in…read moreand normally don't wait over 15 mins. He is knowledgeable and caring.

The only good thing is that my husband got an appointment the same day that he called to schedule…read more He was desperate because of the pain. He was seen by Dr. Berry. After x-rays were taken the doc never gave an inkling of a diagnosis but recommended three treatments anyway . Then had the audacity to ask my husband, "Tell me what you want to do." It's pretty difficult to make that decision when the physician (with all of his education and knowledge?) has no idea what is causing the pain. This man (I hesitate to call him doctor) acted like he just couldn't be bothered. Now it's clear why you are able to schedule a same day appointment. This place is certainly a HELL NO zone.

This place is absolutely horrible. The only time you can get anyone on the phone is to make an…read moreappointment, but I guarantee you they will start messing up the billing and you can never get a hold of anyone. We have had stuff sent to collections and yet we have a $0 balance. We have paid for EVERYTHING and now our credit is being ruined because of this company's shady business practices. What's frustrating is after months and months of trying to rectify the issue, they will do NOTHING to help on their end. Nothing - except be condescending and act like it's all on us now. Their non-action is due to them switching from a 3rd party billing company to internal, and since their internal team did nothing wrong, they are NOT going to help fix the issue they created (regardless if they used another billing company or not). just beware, the staff is HORRIBLE and really crappy to deal with-- IF you can get them on the phone at all (it took months!). So now we get multiple calls a day from bill collectors on stuff we don't owe. A normal business would fix the mistakes they created and not be shitty to the people asking for help. SAVE YOURSELF AND NEVER USE THIS SHADY PLACE! BEWARE!!!

Quality of service was ok, my issues with the company is, I received OT from them, they charged my…read moreinsurance for 2 PT's and 1 OT for one appointment which made me go over my maximum limit for PT. I feel this is fraud!!!

I herniated a disc in my lower back in July 2025 and started coming to this location in February…read more2026 after getting some back injections. My progress has been great over the last four months, and the ATI team has been a crucial part in that journey. Jocelyn was my primary therapist, and she always had something innovative to challenge myself. When she wasn't there, the rest of the ATI team were great in helping me stay on routine. I can't thank them enough for all that they've done for me, as they helped lay a great groundwork for my physical future.

Dr. Walter is the absolute best. I have been a patient of his off and on as well as my daughter…read more He is great at explaining your injury as well as treatment options. He is fantastic with sports injuries as well.

Dr. Walter was very professional and explained things compassionately..I am still Waiting to…read morereceive medical x rays and the referral information offered at my visit for the getting worse pain issues. I hope that will happen Monday. It's been over a week. I have spoken with the PA and emailed.

Dr. Eidsvig is a master of his craft. I truly believe it is because of him that I can walk today…read moreafter suffering acute paralysis with no immediately known cause. His openness towards curiosity, variations of eastern, western & ancient practices, and his incredible depth of knowledge on body mechanics make him a true healer. His support staff, Kelly & Averi are warm and inviting. I am beyond grateful and I highly recommend this practice.

We have only been here 2x per a STRONG recommendation of a friend and we couldn't be more happy and…read morepleased with my daughter's treatment! I wouldn't have believed it had I not watch my 14 yr old drill team dancer go from pain and misery in her hamstring to almost fully recovered in just 3 days. I swear I know this sounds crazy but it's true! After finding this place, as our second opinion, I can't even imagine where we would be had we not looked elsewhere. Thank God a good friend reached out to me and told me about Dr. Eidsvig. The other place, a sports Ortho in Mckinney, basically treated us like cattle and didn't even bother to try and get to the root of the problem. The Ortho gave us a completely different probable diagnosis and wasn't interested in trying to heal her - all they wanted to do was load her up with anti-inflammatory meds and put her through 2x a week physical therapy for 4-6 weeks and said she would be lucky to be dancing in four weeks. Upon our first visit with WB Sports and Spine the doctor immediately knew what was wrong with her was very thorough and got to work right away - he did one round of dry-needling which wasn't that fun for her, as dry needling usually isn't. He also did a series of manual scar tissue break up techniques in the affected area and her leg extension went from barely reaching 83° to 120° extension right in front of my eyes! She was a little sore for 24 hours but already had mobility and less pain. When we went back for follow up 3 days later her leg extension is now at 132°... No dry needling needed at this time only manual scar tissue break up for her nerve adhesion in the glute and hamstring. Yay!! My daughter will be back to doing what she loves most and dancing full time with her team in two weeks and more importantly she is pain-free and happy as a clam! We are so thankful someone bothered to take the time and tell us their testimony and encouraged us to see Dr. Eidsvig and his staff immediately. He got to the bottom of her injury and helped heal it! ZERO medications too! Bonus** The staff are SO friendly personable and you get the feeling right away you are in good hands! We feel SO very blessed we found him right away and didn't end up going through several doctors and places like so many others have.

They do not handle workman's comp well. Missing paperwork on their side and scheduling issues. Used…read morethem for year but will definitely not use them again. Office is behind so takes at least an hour after schedule to get in.

I don't know anything about the other physicians in this office, but I do know about Dr Slabisak…read more He is AWESOME! He takes the time to answer my questions & explain concerns/procedures in detail. His staff is always super friendly & everything is clean & organized. And their hot chocolate is to die for!

From the first time I was here and each subsequent time (at least 4), I saw therapists consistently…read morewiping down/ sanitizing equipment using various germ-preventative implements (disposable gloves, separate pillow cases, shoe booties). The facility smells clean and is well-maintained because of those standards. The clean environment is a HUGE PLUS! The therapy itself has also been gold. PT Amy gave me clear, concise printed directions with pictures of prescribed exercises. She is professional, patient, thorough and sweet; I trust her . Her demeanor makes me automatically more comfortable. I had PT Miles last week and found him to be attentive and good at explaining each step. Both therapists give me hope and seem sincere in helping my recovery. The receptionist is also welcoming and easy to schedule with. Highly recommend!!!

I dialed the office number for Clair Physical Therapy approx 5 separate times before someone…read moreactually answered the phone. A person named Kastin finally answered. I asked her if they were accepting new patients. Kastin said, "Yes." Then, I asked if she could tell me the their physical location since I had already received their address from my insurance company. But, Kastin told me that she didn't know where she was! !?!?!?!?! She told me that she would have to look it up on GOOGLE MAPS!?!?!?!?!?!?!?!?!?! Obviously, Kastin was in a call center located off property somewhere. She was horrible at telling me the exact location of their offices in Plano!!! As a result, I was on the phone with Kastin for over 20 minutes. 20 MINUTES IS THE VERY DEFINTION OF INEFFICIENCY TO SCHEDULE AN APPT! Finally, I asked her, "Can you just transfer me to someone at that location?" "No," was here one-word reply. !?!?!?!?! So, Kastin began asking me questions instead. She had begun the data entry portion of the call. She took all of my pertinent information including insurance policy, etc. Then, she told me that she needed my credit card information. !?!?!?!?! I asked Kastin why she needed my credit card when they could just file my insurance upon my first visit there. She said, "We need a credit card to hold your reservation." I explained, "You're NOT a hotel holding a reservation." She said, "Well, you can bring us a personal check in the amount of $40 BEFORE your appointment." BOGUS! SCAM! Of course, they'd like to have forty dollars of my money BEFORE I show up for my first appointment. I tried to get her to explain to me whether I could get my $40 reservation money back after my first appointment. Kastin refused to answer that question!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I asked her for the name of her manager. Trevor Soper. I asked to speak with Trevor. Kastin put me on hold b/c eternal holding patterns over twenty minutes is their specialty. AND THEN SHE DISCONNECTED THE CALL! So, I called back. This time, Sofia answered the phone. I asked Sofia for her manager. She said, "You mean the director?" (incompetence) I said, "Yeah...whatever you guys call the person in charge. Trevor came on the line. As it turns out, Trevor IS NOT an office manager or supervisor or a director!!! He's just one of the physical therapists! I tried to tell Trevor about the unusually long hold time that was approx 30 minutes. He said, "I don't care." Trevor refused to listen! There are thousands of physical therapy offices in the metroplex. If you don't want to hold your appointment time with a $40 reservation fee that may or may not be reimbursed, I suggest you call someone else. Ridiculous 20-minute call time duration, employees who don't know where they are located & have to refer to Google Maps, and ridiculous hotel reservations with your credit card info including the security code on the back of your card!!! All of that...just to schedule and hold an appointment. That's unacceptable imho. When I asked my husband Jack to come on the line so he could hear Trevor's nonsense...Trevor refusing al to listen to me...Trevor talking over me...Trevor released the call. !?!?!?!?! Apparently, Trevor was afraid to have a grown man on the line paying attention to the unprofessionalism taking place! Trevor was more than willing to treat the woman on the line as persona non grata. At any rate, Trevor wouldn't allow Jack to inquire about their $40 policy to "hold my reservation." Plus, I don't trust what CLAIR PT may do with all of my private information. Will they sell it? or run my insurance anyway? Who knows. If anything shady happens to my insurance, etc, I know exactly where to begin my search for identity theft. CLAIR PT surely wanted money for nothing as evidenced by their $40 reservation policy. MONEY FOR NOTHING AND ZERO TRANSPARENCY! Any business that wants a credit card and/or personal check as a deposit before they'll see you in their office is a joke!!! Then, when you factor in that they refused to tell me if I could get the $40 deposit back...the whole situation feel like a scam to me!!! DO NOT BOOK A "RESERVATION" WITH CLAIR PT!

The good: nicest doc ever The bad; they over- communicate…read morewith emails and texts. My phone was blown up with reminders, etc. Wayyyyy overpriced. Just opened insurance claim today. Unbelievable The worst part???? Treatment made my issue worst.

Huge fan of Airrosti. Had back pain that wouldn't go away,…read moreand was actually getting worse with time. I tried many things: yoga, massage, stretching, weights, standard chiropractic visits, even YouTube video 'fixes'. Nothing worked. Came to Airrosti, and 4 visits later, my back is like 98% better. I can't recommend this place highly enough!