1. Kevin Kruse, MD

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Dallas, TX

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Kevin Kruse, MD

3.8 (5 reviews)
Open • 8:00 am - 3:30 pm
Updated over 3 months ago

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10 months ago

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BaylorScott & White Orthopedic Associates of Dallas

BaylorScott & White Orthopedic Associates of Dallas

3.0(30 reviews)
6.3 mi•East Dallas

This is the group we saw but at the Telecom Garland location. 1st visit after a referral from PC…read more I want to share the young lady who made the appointment was amazing, customer service 100%. Took all information to check insurance and followed up before our visit. The physician was okay being in health care over 45 yrs I have a very high bar for caregivers. Office visit was efficient.

I ruptured my Achilles and had no clue where to go as I'm a DFW transplant and had never done more…read morethan annual physicals and dental appointments here. I love this clinic is slightly separated from the huge Baylor hospital which made it very easy to get to. They have very friendly staff, always at least 2-3 people to check patients in and out. So they move quickly. My surgeon was Dr. Royer who was INCREDIBLE every time. I would show up 15-20 minutes before my appointment time and over the course of 4 months, my visit was normally finished at or very shortly after my actual appointment time. Usually, I barely had a chance to complete my check-in forms before they were calling me back. Not that I ever want to experience this injury again but I bragged to family and friends all the time about the VIP service I was getting. The waiting room is very comfortable and they have a wide selection of coffee and tea flavors to choose from. Without question, if I need an orthopedic surgeon again in the future, I'm going back to this clinic and hopefully, Dr. Royer is still practicing.

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BaylorScott & White Orthopedic Associates of Dallas
BaylorScott & White Orthopedic Associates of Dallas
BaylorScott & White Orthopedic Associates of Dallas

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Eddie Y. Lo, MD

Eddie Y. Lo, MD

4.0(3 reviews)
6.3 mi•East Dallas

I'm sure Dr Lo is a good surgeon. He operated on me 11/6/25. My problem is with his staff, which is…read morehis responsibility. Every time I've visited his office I've been offended by his staff, which includes both x-ray technicians. The staff members are unprofessional, immature and disrespectful. They are all women and most are young. I sat in the waiting room and the girl who was supposed to be my MA called me in by using my last name. This occurred on 2 visits. When I told her to preface my last name with "Mr" she laughed and ignored it. All the women on the staff act like they're at a pajama party. They cluster in the hall, laughing and joking. The x-ray women are especially creepy -- they kept putting their hands on me until I told them to stop. These people simply are not well-trained and Dr. Lo doesn't feel the need to improve them. My primary care physician, my dentist, even my veterinarian all have competent, professional staff who are a pleasure to work with. I cannot understand why Dr. Lo tolerates this trashy behavior in his highly-specialized practice.

Dr.Eddie Y. Lo is a wonderful doctor and surgeon. During…read morevisits prior to my procedure he was very calming and answered my questions so I knew what to expect. His assistant Yesenia was awesome to talk with while making arrangements and was always there for me. My procedure went great and everyday I am getting better than the day before. I have been told my the physical therapist that my surgeon does excellent work while working on my shoulder Dr. Lo is AWESOME and I RECOMMEND HIM to anyone needing an Orthopedic Surgeon*****

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Kevin Kruse, MD - orthopedists - Updated October 2026

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