Doctors great, caring, competent, good bedside mannner. Especiallly Dr. Bhuva and Dr. Patel…read more Administration for scheduling, appoinments, phone contacts, the nonmedical tasks which get you what you need - atrocious. If you don't advocate for yourself on these tasks you're asking for nothing but confusion, misinformation, and incompetence. The admin, which I was told by them several years ago, is a contract with an entity not part of the medical team, has demonstrated over at least the past 6-7 years this incompetence and confused communication. To be sure you get what you need and from whom, depend only on your own asking questions over and over to get clarification.

I see that I am not the only one that has had a nightmare to schedule an appointment and first time…read moreI ever had a scheduler argue with me over and over could not be more rude denied appt 3 x and pushed further out no matter what location I asked for why are they letting this continue. Booking online a joke but no excuse for the absolute rudeness

If you want doctors that blend expertise, advanced technology, and actual human compassion -- this…read moreis the place to start. I was armed with not one, but two MRIs from other doctors, ready to hear the dreaded "Let's schedule surgery" speech. Instead, I met with a genuine, down to earth, personable doctor that actually listened to all my complaints and I mean all of them lol. Not just "my back hurts," but also my entire medical history. Dr. Desaloms already has my MRIs up on a giant screen ready to review my issues. This office clearly invests in top-notch technology, and it shows. Love his PA Stephanie (extra bonus points for having her in his back pocket!). He's not the kind of neurosurgeon who pushes surgery just because he can. I may need it someday, but right now he's focused on what's best for me. That kind of organic, patient-first approach is rare. The entire staff at Dallas Neurosurgical and Spine, from the front desk, tech, PA to billing -- were exceptional people who obviously enjoy (and love) their jobs!

I flew to Dallas from Saint Louis to have my 3rd spine surgery with him a c5c6 fusion. He PROMISED…read moremy radicular pain would go away, I'm an RN, u never promise patients anything, u can't know for sure, and what do u know, 15 months post op and my nerve pain is just as excruciating. He called me a anomaly during our telehealth appt, made me feel hopeless, almost 3 yrs now in 24/7 moderate to severe pain and have not been able to work as an RN and i'm actually signing up for VAD in Switzerland, that's how bad this has ruined my life, so be careful... i got a standing mri out of desperation. He didn't care to read it, a secretary said he wasn't obligated to read the mri since he didn't order it and dropped me as a patient after expressing how awful everything was going for me in my life due to this. 15 mo post op c5c6 fusion.... one simple layer... i'll never understand, but i am willing to pay 10k to d13 w VAD because of the debilitating pain i have been suffering in since 35 yo til now 38 yo.... almost graduated NP school, and couldn't, just 3 semesters away.... life i worked so hard for, completely ruined. BSN Oncology RN 10 yrs, can't work and just rot in one chair at my parents' house. i'm 90% chair ridden now and housebound, i dont even shower but every 2wks, dont put makeup on anymore... nowhere to go... i rot here crying all the time in extreme pain that nobody wants to treat.

Dr. Courtney is the best spine doctor in the area. I treated with Dr. Courtney for several years…read morebefore I finally made the decision that the back surgery was the only way to go to fix the pain i had been experiencing for 10 years. Before I decided upon the surgery, I had several steroid injections and rhysotomies which did provide temporary relief from the pain but were not a permanent fix. Dr. Courtney never rushed me and waited until I finally said, "ok, let's do the surgery". I had a 360 lumbar fusion; spent 3 days in the hospital then recovered at home. Dr. Courney, his staff and the staff at Eminent Medical Center where the procedure was performed were awesome, kind, professional and patient. My years long relationship with Dr. Courtney and his staff was nothing less than perfect. If you are experiencing any type of back issue, I suggest you see Dr. Courtney. Always professional, spending enough time to explain everything so I felt comfortable with the surgery. You simply cannot do better than Dr. Courtney if you need spine surgery. Kathy H

Last year I fell at home & suffered a freak lumbar spine injury. Dr. Courtney was very thorough…read morewith his explanation of my injury and the surgery I would need. I am a little more than a year out from surgery and I am more than pleased with my outcome. Dr. Courtney, his P.A., Megan Whittemore, & his entire office staff were absolutely amazing. I highly recommend them!

PLEASE WATCH YOUR BILLS WHEN DEALING WITH THIS COMPANY. I…read morewas referred to this practice because we thought I was going to have to have surgery on a broken foot. I had two broken bones. My first appointment was August 13, 2024. Soon after, I received a bill. Upon reviewing the bill, I realized that they had charged me twice, for an amount of $1949.00, for surgery. AGAIN, THIS WAS MY FIRST VISIT. After calling NUMEROUS TIMES (at least 10), I was able to speak with someone. I told her that I had been charged, two times, for a procedure/surgery that I didn't receive. This woman asks me, "Are you sure you didn't have surgery"? I reminded her that it had been my first visit. She said she'd handle it. I feel like it is also important to note that on top of the $3898.00 for surgeries that never happened, I was also charged $294 for x-rays and another $1463.00 for a new patient visit. So, this was not a cheap visit; even without the charge for the surgeries. A few weeks later, I get another bill. I believe it was for the EXACT AMOUNT of the previous bill. This time, instead of charging me twice for surgery, they replaced it with a billing code of 28470 (Treat Metatarsal Fracture), for the EXACT SAME AMOUNT THAT I'D BEEN CHARGED FOR SURGERY. Again, I was charged this amount TWICE. I did some research, and I don't believe that this is correct. So, I called the 855 number, for billing, listed at the bottom of the bill. I really don't believe this call center is in the United States. There was a huge language barrier, and I've spoken to several people here, and they know as much about billing as I do. I believe I spoke with three different people in this call center. I ended up wasting about an hour. Eventually, I started calling the office again. I've had to call them NO LESS THAN EIGHT TIMES. This is a low-ball estimate, because I don't want to exaggerate. I was finally able to get in contact with someone (a manager) on Wednesday October 23, 2024, after my 6th call of the day. I explained the situation to her, in its entirety. She said she understood. It was late Wednesday afternoon, and she promised to call, with a solution, on the next day. I asked her if she was sure and told her that she could take more time if needed. She ASSURED me that she would call me back the next day, which would have been Thursday October 24, 2024. Needless to say, I didn't receive a call. I called them, again, on Friday October 25, 2024. I was told that she was in a meeting, and that they would have her call me back. It is now after 5:30 on Monday October 28, 2024, and I've still yet to receive a call. I'm now over it and considering hiring an attorney.

I was at the mesquite location today. Excellent doctor K. Nimr Ikram D.O. Excellent bedside…read moremanner. I was very nervous going in and the doctor and staff were all excellent. I was in and out quickly. Received a steroid injection in my knee and was good to go. I would highly recommend

Excellent back pain management clinic! Everyone who works there are very nice and they show…read moreSouthern hospitality. The quality of care is really good.

I absolutely love Dr. Chavda and Clarissa. I've spent a lot of time with them throughout this…read morejourney, and their care has been nothing short of exceptional. Dr. Chavda has chosen a wonderful team--everyone in the office, including Grace, Page, and many others, is always happy to help. Their compassion, understanding, and willingness to go above and beyond--whether it's addressing my pain or navigating insurance issues--have made a world of difference. I've been with Dr. Chavda for over a year now, and I have no plans to change that. Thank you, Dr. Chavda, and thank you, Clarissa! *****

Peloza Spine has my highest recommendation!…read more My experience with Dr. Peloza and his team at Peloza Spine has been nothing short of life changing. From the MRI to surgery and into physical therapy, this medical team has taken the upmost care with my case and ensured that I can return to work and my hobbies! I have the upmost trust in Dr. Peloza and I am so thankful for his expertise. Thank you, Peloza Spine!

You're correct. Peloza went in posteriorly. Two of the four screws came apart causing a ton of…read moreinstability exacerbated by the failed implant. The revision surgeon had to go in anteriorly to put in two interbody implants. He noted in his report that the aorta had been damaged from the instability at L4/5. My surgery with Peloza was in 2/2010. It failed by 10/2010. Dr Peloza ignored several calls and emails from me until 3, one month past his exposure for malpractice. Coincidence? One of the worst decisions I've ever made in my life was coming to see you. The list of things I've lost since 2/2010 is huge. I'm thankful for my family standing by me through all of this. All I wanted in 2015 when I visited him was an apology with some sincerity mixed in. I got neither.

Review after my 1st visit: Everyone was exceptionally…read morehelpful and friendly - super efficient staff - I felt like I was getting everyone's undivided attention. The appointment was incredibly thorough, and I look forward to getting much sought-after relief after a lifetime of headaches! 1/16/24 Update: I can't believe I no longer have a headache or migraine every day of my life - I never imagined how that would feel - they take a holistic whole-body approach to all stressors and triggers, and it works!!! Kylie is the BEST!!!

This location is no longer open…read more Oh I am so excited to be writing this review. First, I appreciate the ability the fire hostile clients. I was not a hostile client. Was I fired because I hurt Sorin's ego, or was it because my sister wrote a bad review of HER experience? I have been a patient of NTINH for over a decade, and in the approximately 50-80 appointments, I was late by 5 minutes one time, and missed 1 appointment due to Apple's "wonderful" update that turns off the alarm sound if you move your phone. I paid the no-show fee without complaint as it was my fault. Second, I received a "certified mail/registered return receipt" that was absolutely not sent by either, I received it by plain, regular first class mail. Lying seems to be second nature to NTINH. I recently started Botox to treat my migraines. It has been, administratively, a nightmare. There was no pamphlet to explain what to expect or how it works. No one ever provided me with the paper aftercare instructions; I had to pick them up myself at the 6-week follow-up. Each time I scheduled an appointment, I was called before my appointment and told that I needed to move my appointment as Paige wasn't available on those days. Both times, the length of time between the call and my new appointment was too short for me to request an update to my time off, and I then had to involve my manager, making everything twice as complicated. Physically, my second Botox appointment was with Sorin (who was very condescending), and it was so much more painful than Ms Wolfe. The front desk staff, particularly in the Plano location, seem not to have evolved beyond high school mean girls. Elaine Timm is one of the meanest doctors I have ever dealt with. That sounds juvenile but holy God was she awful. Every time I went I dreaded going, and ended up with a stress migraine/headache. She withheld useful pain management information for over a year for some unknown reason. The only useful thing she did was suggest Ajovy/Aimovig, otherwise I stayed at status quo for the entire time I was with her. Frankly, the one star is because I have to and because Dr El-Hag was quite kind.