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    Premier Neurology

    3.0 (2 reviews)
    Closed 8:00 am - 5:00 pm

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    Coates P Louis, DO

    Coates P Louis, DO

    2.8(29 reviews)
    6.2 mi

    Very poor communication, not a personal relationship. Recently I was prescribed a medication for…read morecholesterol even tho not a nurse or the Dr nor the PA even told me o had high cholesterol. When I called to ask why I was prescribed this, the nurse on the line gave me an attitude and told me that they sent me a message on my patient portal. I didn't even know I had a patient portal. I would have appreciated a call, fe my doctors office explaining the lap results, discussed options, but instead I go to the pharmacy and find out from the pharmacist that I now have a prescription for some sort of cholesterol medicine. Very impersonal, super unprofessional, and I feel like nobody could be bothered to pick up a phone and talk to me voice to voice about a health issue. Won't be going back here ever, and I would not recommend anybody who is looking for a Dr to start going here. I feel like a number, and that they are just trying to push as many people thru in a day they can. Do t ask questions, don't waste their time. 0 stars, very disappointed.

    I'm not sure why Dr. Coates' office allows a rude receptionist to answer the phone and make…read moreappointments. When I asked her why she was being rude she proceeded to say she wasn't and hung up, then no longer answered any of my phone calls. If you aren't happy with your job then leave, some people avoid going to the doctor because of people like this woman. From the looks of other reviews this office is notorious for their horrible bed side manner. Wish I could give them 0 stars.

    Premier Neurology - neurologist - Updated May 2026

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