Amazing staff. Dr. Orozco has been amazing since doing my spine fusion. The follow up and actually…read morelistening to me has been great. He doesn't push surgery or anything, he tries to see what's going on before. Highly recommended!

Dr.Orozco performed a spinal fuscion with titanium. My family received update which helped alot. I…read morewas out of pain the minute I woke up. I highly recommend him. He has a great staff also

Girl at front desk with bull ring in her nose is extremely unprofessional and rude. I voiced my…read moreopinion about the way we were billed for my mothers testing and she started arguing with me about it. Doctor seems to be great but staff completely rediculous. They would rather make an old person with dementia walk all the way around office than to let the patients use the bathroom next to the exam room.

I had my appointment today 4/4/24 - I was nervous since it was my first time going to a…read moreneurologist. The doctor that saw me, Julio, comes in the room & from his first sentence It seem like he wanted to get rid off me as soon as he could. He spoke to me like if I was dumb, he never even asked about my health history. He clearly doesn't care about his patients. I had the worse experiences with him, I felt dumb asking questions, I felt like my concerns weren't important to him. Do not go to this doctor, I spent $250 for someone to make me feel like shit. That doctor is a dick, do not waste your money at this clinic.

Horrible Care Given What a shameful experience!…read moreThis doctor was absolutely terrible to my husband today November 14 2023. He was not concerned about his health at all! And my husband sat in the room for care over an hour. You'd think maybe a quick apology for this long wait might happen. But instead the doctor was rude and didn't give a flip about my husband. We all have bad days but look for a caring doctor elsewhere please.

Huh, just saw the first review. They must mean another dr. Dr Andino is a very personable and…read morewonderful guy. Very intelligent, resourceful and just kind. There used tho be some office issues, but all that has been resolved with a new group of great office ladies. I was on my way to dementia town when Dr Andino took me on as a patient, now I'm getting BETTER! You will NEVER FIND LA BETTER Neurologist Than Dr Andino! And his new PA Wendy is top notch. Even the office manager is great, she'll meet with you if you will just ask. You will never regret using this practice.

Dr Richards is excellent! She has been my primary care doctor for several years and I am thankful…read morefor her care and guidance.

I started seeing Dr Richards 5 years ago when I moved to Rockwall/ Heath. I have had the best…read moreexperiences with Cheryl Richards, and her Staff who have always been professional, and responsive to my health issues. I appreciate the great service, and knowledgeable medical staff there. I also must mention that their office, and rooms have always been spotless clean.

I have been seeing Dr Sandknop for over 30 years. All the care my family and I have received from…read morehim and his practice has been excellent. He has always been there to help at some of the most difficult times. Everyone in the office is super caring and helpful. I usually get all my questions answered. The office is clean and comfortable. We rarely have to wait very long to be seen. Again I say how wonderful and caring the staff is...I am glad Dr. Sandknop is my doctor.

I have been a patient of Dr. Les Sandknop for the 40+ years since I first moved to Rockwall, Tx. He…read morehas, without fail, always been there for me, as well as any sick or injured friend or member of my family. All of those experiences were positive. Years ago, when times were much different, I recall that Dr. Sandknop volunteered to provide the required physicals for the Rockwall football team (100+ members) each summer at his own time and expense. This is the type person that you want to safeguard your family's health. Richard Depp Heath, Tx

I have to say this is one of the best hospitals I've ever been to. One of the most compassionate…read morehealthcare workers I've ever seen from the start of my stay to end. I was very pleased and I'm very thankful. Thank you for being as compassionate and caring for me in my time of stay it was appreciated. Great nurses , great techs , great doctors , just a great staff all together

The nursing staff that prepared me for surgery was awesome. Anesthesiologist team treated me so…read morevery good and kept my spirits up. Dr. Zarling is super knowledgeable and great surgeon. My recovery nurse was so awful and uncaring. I had knee replacement surgery and have finally experienced the worse pain of my life I asked to stay the night in the hospital because I was in such bad pain and was unsure my 65 year old mother could adequately care for me at least til the pain was better she went to get the charge nurse I heard them discussing me and the charge nurse said that's ridiculous she's going home and I feel like everyone was listening to a biased opinion because here I am at home still in very bad pain that I am getting little relief from with a caretaker that has arthritis in her own knees so is doing her best to help

All that talent and skill! My procedure was done yesterday, and I am already nearly pain free. The…read moredoctor, nurses and front desk are kind and skilled. I am so glad I had this done.

I had a 5 hour spinal fusion surgery last June. In spite of still being in significant pain I have…read moreonly seen the surgeon , Dr Zaranov, once since surgery and that was 2 days after surgery in the hospital where he chastised me for deciding at the last minute that I needed inpatient rehab. This was in spite of his telling me he didn't think I would need it. It was the most awful pain I've ever experienced and I was basically unable to do anything much less walk. In the interim I've only seen PAs and not offered any pain assistance other than Gabapentin which has awful side effects and really doesn't help much. They do not care about anything except surgery

If I could give this place a 0 I would. They are a fraudulent office who incorrectly coded my…read morevisits and incorrectly charging me and my insurance. They have known about the issue and keep saying they will update the code and resubmit but it's all lies because they never do and it has been over 6 months and they keep incorrectly charging me because they do not want to do their job. Also, every time I call it's a different person who pretends they know nothing even though there are notes in their system. It's ridiculous how these places are still in business. Please stay away.

Absolute worst experience I've had at a doctor's office ever. For years I've heard great things…read moreabout Dr. Angela Angel and tried for over a year and a half to become one of her patients. The time came when I finally became her patient and on my first visit (Jan 2021) she made me feel judged for deciding to not get covid vaccinated "because I was an Emergency Room nurse and should know better". I took that comment with a grain of salt, ignored it, and decided to give her another chance. Fast forward to my next annual visit (April 2022), I expressed my concern of trying to get pregnant for over a year and only having 4 cycles in one year time span. She told me it was because of my diet and that I needed to eat healthier and stop drinking caffeine and alcohol. Mind you, I drink 2-4 cups of coffee a WEEK, drink alcohol maybe 1-3 times a month, and had already started working on my diet. I expressed that I would like to look at other options to help regulate my cycles. She agreed to draw my labs but nothing further than that. The next week after having my labs drawn, Dr. Angel reached out via the portal stating my labs were normal and I did NOT have PCOS (No vaginal ultrasound was ever done). A month later (May 2022) I called the nurse expressing concern that I still wasn't having my cycle. She spoke to Dr. Angel and called me back the next day saying again to watch my diet due to having "mild PCOS" (remember a month before I was told I did NOT have PCOS?). She said they would check back in with me in 3 months. They did not offer any prescriptions nor a vaginal ultrasound to see what the source of the problem may be. I did my own research and asked the nurse if we could try metformin to possibly help regulate my cycles. I also expressed my concern that I have been trying to get pregnant for over a year and do not want to continue to drag my feet for another quarter year without getting to the root cause of this problem. The nurse stated she would re-reach back out to Dr. Angel and see what she says. The next day the nurse calls me back again and rudely states, "Dr. Angel said she would prescribe the medication, but she said it's not going to help you. Also, we will truly see if you're following a good diet or not because if you take this medication with a bad diet its going to mess up your stomach". I've never felt so belittled and discouraged by a provider in my life. All they continued to want to do is just sit and wait. In June 2022, I made the decision to leave this office and transfer to a different provider. I called the main number to request my medical records. When you press 5 for medical records it immediately takes you to a voice mail. I left my information on the voicemail and was told they would respond in 48 hours. I didn't hear anything for a week, so I called again and left a second voicemail. Again, I never got a return phone call. Another week later, I called and reached out to the front desk and expressed my concern for not hearing back from medical records. She explained to me what I needed to do to request my records. I told her I would fax the information immediately and asked when I would receive my records. She told me 14 days. I expressed that I needed them that week for my new doctor's appointment and that I have been trying to reach someone for 2 weeks to get my records. The front desk lady was EXREMELY rude and defensive, stating "I can't help that she didn't call you back and I'm answering you now and I'm telling you that you will have to wait 14 days". I asked to speak to a manager and was told that I couldn't. It's a month later (July 2022) and I have still not received my records. Coming from a medical professional background, I have never experienced a doctor's office so unprofessional, disorganized, unbelievably rude and lack so much bedside manner. I will never return to this office nor to Dr. Angel.

Great Dr, long-tenured staff, capable front office. Most labwork is completed on-site, so there's…read morea fast turn-around. He's a DO and seems to look more for the cause rather than band-aiding the syptoms. No, he's not going to sit down and chat with you for twenty minutes; this isn't 1960. There's always at least one PA on staff, so you can usually be seen by her for those no-appointment, not-time-to-wait mements Nearly twenty years in the same place? He's doing something right.

Useless! I can't get through on the phone lines. The receptionist is a warm body whose only…read moreresponse is "I'm not sure" Left 5 messsages, one a day for a week. Zero response zero fucks given! Find another Dr!