Dr's office canceled 3 times. They are on vacation or something. They aren't reliable at all. I've…read moredone all the testing, just can't get any results!!! Looking to go somewhere else. Don't waist your time.

I really am thankful for the people at Premier Neurology. From the front office staff to the…read moredoctors, they really care about you. From the moment I walked in I was treated with respect and courtesy. The doctor made me feel comfortable and thoroughly talked through my issues. If you are ever in the need of quality care go see these people.

Girl at front desk with bull ring in her nose is extremely unprofessional and rude. I voiced my…read moreopinion about the way we were billed for my mothers testing and she started arguing with me about it. Doctor seems to be great but staff completely rediculous. They would rather make an old person with dementia walk all the way around office than to let the patients use the bathroom next to the exam room.

I had my appointment today 4/4/24 - I was nervous since it was my first time going to a…read moreneurologist. The doctor that saw me, Julio, comes in the room & from his first sentence It seem like he wanted to get rid off me as soon as he could. He spoke to me like if I was dumb, he never even asked about my health history. He clearly doesn't care about his patients. I had the worse experiences with him, I felt dumb asking questions, I felt like my concerns weren't important to him. Do not go to this doctor, I spent $250 for someone to make me feel like shit. That doctor is a dick, do not waste your money at this clinic.

Horrible Care Given What a shameful experience!…read moreThis doctor was absolutely terrible to my husband today November 14 2023. He was not concerned about his health at all! And my husband sat in the room for care over an hour. You'd think maybe a quick apology for this long wait might happen. But instead the doctor was rude and didn't give a flip about my husband. We all have bad days but look for a caring doctor elsewhere please.

Huh, just saw the first review. They must mean another dr. Dr Andino is a very personable and…read morewonderful guy. Very intelligent, resourceful and just kind. There used tho be some office issues, but all that has been resolved with a new group of great office ladies. I was on my way to dementia town when Dr Andino took me on as a patient, now I'm getting BETTER! You will NEVER FIND LA BETTER Neurologist Than Dr Andino! And his new PA Wendy is top notch. Even the office manager is great, she'll meet with you if you will just ask. You will never regret using this practice.

Dr Richards is excellent! She has been my primary care doctor for several years and I am thankful…read morefor her care and guidance.

I started seeing Dr Richards 5 years ago when I moved to Rockwall/ Heath. I have had the best…read moreexperiences with Cheryl Richards, and her Staff who have always been professional, and responsive to my health issues. I appreciate the great service, and knowledgeable medical staff there. I also must mention that their office, and rooms have always been spotless clean.

I have been seeing Dr Sandknop for over 30 years. All the care my family and I have received from…read morehim and his practice has been excellent. He has always been there to help at some of the most difficult times. Everyone in the office is super caring and helpful. I usually get all my questions answered. The office is clean and comfortable. We rarely have to wait very long to be seen. Again I say how wonderful and caring the staff is...I am glad Dr. Sandknop is my doctor.

I have been a patient of Dr. Les Sandknop for the 40+ years since I first moved to Rockwall, Tx. He…read morehas, without fail, always been there for me, as well as any sick or injured friend or member of my family. All of those experiences were positive. Years ago, when times were much different, I recall that Dr. Sandknop volunteered to provide the required physicals for the Rockwall football team (100+ members) each summer at his own time and expense. This is the type person that you want to safeguard your family's health. Richard Depp Heath, Tx

I have to say this is one of the best hospitals I've ever been to. One of the most compassionate…read morehealthcare workers I've ever seen from the start of my stay to end. I was very pleased and I'm very thankful. Thank you for being as compassionate and caring for me in my time of stay it was appreciated. Great nurses , great techs , great doctors , just a great staff all together

Nurses were seen rolling their eyes at the patient. I told them the dr would allow morphine and…read moredilaudid alternating. The nurse before was the one that told us the drugs were to be alternated. After she finally read the notes, she saw where it said it could be alternated. They are not listening to my daughter. She kept telling them the pain was near kidneys. They finally ordered an ultrasound and found a kidney stone. She was in for back surgery. After discovering kidney stone, the floor dr had the nerve to tell her she shouldn't be in pian. DO NOT SEND FAMILY MEMBER HERE!

I had a 5 hour spinal fusion surgery last June. In spite of still being in significant pain I have…read moreonly seen the surgeon , Dr Zaranov, once since surgery and that was 2 days after surgery in the hospital where he chastised me for deciding at the last minute that I needed inpatient rehab. This was in spite of his telling me he didn't think I would need it. It was the most awful pain I've ever experienced and I was basically unable to do anything much less walk. In the interim I've only seen PAs and not offered any pain assistance other than Gabapentin which has awful side effects and really doesn't help much. They do not care about anything except surgery

All that talent and skill! My procedure was done yesterday, and I am already nearly pain free. The…read moredoctor, nurses and front desk are kind and skilled. I am so glad I had this done.

The office and bathrooms are very clean and the staff is friendly as well. This was my first time…read morevisiting a gynecologist and I couldn't be happier. Dr. Johnathan Brough was very helpful and explained everything to me and made sure I did not feel uncomfortable. Awesome place with awesome people thank you ! (I went to the Rockwall location)

If I could give this place a 0 I would. They are a fraudulent office who incorrectly coded my…read morevisits and incorrectly charging me and my insurance. They have known about the issue and keep saying they will update the code and resubmit but it's all lies because they never do and it has been over 6 months and they keep incorrectly charging me because they do not want to do their job. Also, every time I call it's a different person who pretends they know nothing even though there are notes in their system. It's ridiculous how these places are still in business. Please stay away.

Very poor communication, not a personal relationship. Recently I was prescribed a medication for…read morecholesterol even tho not a nurse or the Dr nor the PA even told me o had high cholesterol. When I called to ask why I was prescribed this, the nurse on the line gave me an attitude and told me that they sent me a message on my patient portal. I didn't even know I had a patient portal. I would have appreciated a call, fe my doctors office explaining the lap results, discussed options, but instead I go to the pharmacy and find out from the pharmacist that I now have a prescription for some sort of cholesterol medicine. Very impersonal, super unprofessional, and I feel like nobody could be bothered to pick up a phone and talk to me voice to voice about a health issue. Won't be going back here ever, and I would not recommend anybody who is looking for a Dr to start going here. I feel like a number, and that they are just trying to push as many people thru in a day they can. Do t ask questions, don't waste their time. 0 stars, very disappointed.

I'm not sure why Dr. Coates' office allows a rude receptionist to answer the phone and make…read moreappointments. When I asked her why she was being rude she proceeded to say she wasn't and hung up, then no longer answered any of my phone calls. If you aren't happy with your job then leave, some people avoid going to the doctor because of people like this woman. From the looks of other reviews this office is notorious for their horrible bed side manner. Wish I could give them 0 stars.