I was treated disrespectfully and dismissively during my visit. My questions about my symptoms and…read moreher diagnosis weren't taken seriously and ridiculed. Unkind and zero empathy.

ZERO stars if that could be a rating. I was crying when she told me my EEG showed that I had a 50%…read morechance for having seizures and she said "stop yelling at me" and I said I'm not yelling, I'm crying. Unfortunately, I went back to give her another chance, and she interrupted me mid sentence and never let me finish what I was trying to say and said I was trying to be my own doctor. She talks and she really doesn't listen. I asked her if her notes would be in my chart and she said "I already told you how to log in, you took a picture of it last time!" Which, that wasn't even the question. I had already created a profile and knew how to log in, but if I had forgotten, excuse me for being forgetful after a traumatic brain injury and was in ICU and physical therapy in the hospital for three weeks after what should have been an overnight surgery. No empathy whatsoever. And... I didn't take a picture of how to log in, because I had already created a profile, so she must have confused me for someone else which is another red flag for her. I think she was angry because I didn't want to take her suggestion of being on medicine for preventative measures with zero symptoms. Plenty of options. Go somewhere else!zero STARS

Dr. Benae is amazing. I had C4,C5,C6 and C7 replaced and he informed me exactually what he expected…read moreand what i could look forward to. It took about 6 weeks to recover ( not fully..I'm still working on that) and very little physical therapy. I chose do most of mine at home at my pace ( had a great previous physical therapist that guided my way) His office staff is super sweet, knowledgeable and accommodating. They go out of there way to answer your questions and if they don't know they will find out and call you back. Thank you, Thank you, Thank you for taking such great care of my husband's pride and joy.. MY neck

From the owner: North Texas Brain & Spine Specialists is the leading clinic for treating neck pain, back pain, and…read morediseases of the brain. The clinic is rated very highly by former patients as evidenced by 4.9 rating on Google Reviews. on The clinic is led by Chief Neurosurgeon Dr. Jean Louis Benae, MD, FAANS, FCNS, FICS who has been voted by his peers to D Magizines Best Doctors list and is an industry-leading neurosurgeon/spine surgeon with over 15 years of experience treating the brain and the spine. Dr. Benae has also been voted "Best Spine Surgeon" by LIVING Magazine for 10 years in a row by the Readers Choice Awards. Dr. Benae is Triple-Board Certified and brings his extensive training and expertise in the field of neurosurgery & minimally invasive spine surgery in treating patients with many different and complex conditions. Dr. Benae treats those suffering with Neck Pain, Back Pain, Cervical Disc Damage, Spinal Stenosis, Bulging Disc, Back Trauma, Degenerative Disc Disease, Traumatic Brain Injury, Brain Tumors, Hydrocephalus, and Subdural Hematoma. Our providers have a conservative treatment protocol and we offer many non-invasive solutions for your neck/back pain concerns before taking the surgical route. Contact our office today to schedule an appointment to discuss your concern.

Frustrating to deal with. After being a patient for over a year I've seen an actual doctor for a…read moretotal of less than 5 minutes. They are happy to write prescriptions and happy to book appointment after appointment with PAs and happy to schedule tests and procedures that seem to do little to nothing to offer relief. stay away.

My neurologist and her staff are amazing! The ladies at the front are very polite and are a great…read moreteam. My neurologist Minju is so gentle and takes her time to listen to any concerns. She explains how my meds work and how I can manage my migraines. Five . Highly recommended.

I was not happy with Dr Morgan and his staff. My husband had a neck fusion (c3-c4 i believe). Dr…read morewent through the front of his neck, which is very normal. No one informed my husband that his throat would close up on him and he would be choking the first few days after surgery. Most doctors prescribe a steroid to take for that reason alone. Dr Morgan didn't prescribe steroids for him to take nor would he give any to my husband after I frantically called his office after hours. I ended up finding someone who gave me 3 prednisone pills (my mom) to get him through the hump. I couldn't bare to see him choking and not being able to breathe. My husband to this day says those steroid pills saved his life. Morgan's work is good, but clearly he doesn't know what it feels like to not be able to breathe and feel like you are dying. For that reason alone, I would find another doctor. My husbands eyes were bulging and he was gasping for breath when we got home. Do not put your loved one through this! It's unnecessary.

I was having back issues and made an appointment with Dr. Brent Morgan. When you arrive for your…read moreappointment you will be met by a medical assistant who takes your vitals. Then you will be interviewed by his Physician Assistant who asks you medical questions and does a quick exam. Then Dr. Morgan comes in to discuss your medical issue. I had CD's and reports from previous spine surgeries and the corresponding reports. Dr. Morgan advised I should get a Myelogram and CT scan to diagnose my problem. I was diagnosed with a Tethered Spinal Cord which needed to be repaired. I had the surgery and he repaired the Tethered Spinal Cord as well as removing the hardware in my Lumbar 4-5 fusion. The surgery was in June 2017. Three and one-half months have gone by and I am feeling great. Dr. Morgan and his entire staff are professional and very caring. If you need a highly educated and responsible spine surgeon he is the physician you should visit for your health issues.

The staff is very efficient in checkin as well as answering questions and following up. Dr Ansari…read moretook his time in explaining the tests I needed and their importance. I met with his PA, Mikaela, to discuss. The results and next steps. Mikaela spent time with me explaining the results and provided details of what the next steps would be. All in all, the facility is clean and everyone puts the patient first.

Dr. Ansari was great. The entire rest of the office staff, however, is extremely disorganized and…read moreunprofessional, including Dr. Ansari's PA, Jackie. She went over test results with me and gave me copies. She said that Dr. Ansari did not note something he'd said directly to me during the test. In the paperwork, it was absolutely noted in black and white and I had my primary confirm that I was reading the notes correctly. They did not tell me the results of at least one other test. The Research department is awful and disorganized. I was blamed for something because the manager forgot to forward her emails when she went on vacation, and my phone calls were not returned. The manager did apologize when she got back from vacation, but at my next appointment, I saw someone else and she brought up the incident again, and blamed me for it then too, chastising me like a child for a mistake that was on them. I decided to continue until I was scheduled for a phone appointment and I spent two hours waiting around after the time had come and gone. Was told that they were actively trying to reschedule my appointment in the system during what was supposed to be the appointment time and did not notify me at all. I will not be going back and will have my primary refer me to a different neurology practice. They get two stars only because I believe Dr. Ansari is a good doctor.

Terrible experience with lack of knowledge. I was disappointed from the time I checked in to the…read moreappointment itself.

Don't book online. They will cancel your appointment. They have online booking available through…read morezocdoc, but they don't use it. What a waist of time and energy.

If you have a neurology problem I HIGHLY SUGGEST going here. Dr. Supriya is extremely informative…read moreand caring. She does everything to help discover your problem with a proper solution. She helps you to find our everything about your mind and how it affects you. I am happy to be under her care. Her office is easy to locate and accepts most insurances. Your mind and health is important to you. You need to take care of yourself with only the best.

Please believe the bad reviews! What an absolute nightmare of an experience here! Doctor Rehmani…read moreordered several tests for me to complete. I completed some of them, and I called back weeks before my follow up appointment to explain to the front desk that I was not going to do the MRI portion because I had already spent so much money on the other test, but I did want to keep my follow up appointment to go over my blood test results and change of medication. They said that would not be a problem. The days leading up to my appointment, I get all kind of reminders asking me to confirm, which I did. 90 minutes before my scheduled appointment I receive an email and a voicemail saying that because I did not complete all the test the doctor would not see me, canceled my appointment, and transferred my care to some doctor I've never heard of in Frisco! I called back to their main number and explained everything that happened, and they sounded highly confused. They put me on hold twice and explained that they don't know why they would transfer my care when I didn't request it. They said that my original appointment was still good and to come on in. I asked her to double verify this since I would be driving up there in rush-hour and pouring down rain, and I didn't want to arrive only to be told that the appointment actually was canceled and the doctor wasn't even there. She said that the appointment is confirmed, and I can head on up. Well, as soon as I park the car, I get a call from Ciara Clayton else saying that the appointment is canceled and the doctor is not even there! I told them absolutely not, I had already parked the car and was coming up. I get up there, and the first thing the Ciara does is tell me to take my tone down. I was using my normal voice! You could already tell she did not care whatsoever about what happened. In fact, she had the audacity to tell me that the first woman I spoke to told them that I was lying and told them something completely different! When I told her, let's get her on the phone and see who's telling the truth, she told me that was an aggressive stance and they're not going to do that. I told her that I called in weeks ago and said I would not be completing the MRI and still wanted to keep my follow up appointment, and they confirmed that was fine. No one ever called me back to say that the appointment would be canceled, and they sent me multiple appointment confirmation reminders the day leading up to my appointment. Of course, she told me that they transferred my care to some unknown doctor without my consent and that Dr. Rehmani was not even in the office at the time! This is exactly what I told the first woman to make sure of before I drove in pouring down rain in rush-hour to get to their office just to find out that the doctor wasn't even there and the appointment was actually canceled. These people do not care about you or your healthcare. They have attitude, and you can see that they're already checked out as soon as you start talking. Look at all the other reviews about the front desk staff, and tell me I'm wrong. I'm reporting him to the medical board as well. This is so unprofessional, so outrageous, so incompetent, and patients should not be treated like this ever. I blew $400 just on bloodwork alone, and now I don't even have a doctor to review them with me. Oh, and the cherry on top is that the first woman I spoke with over the phone apparently told the woman I spoke with in the office that I already discussed my blood work with the doctor! I only saw that Doctor one time before he ordered the blood test results! I never went over any results with him whatsoever. This place is a total scam. Oh, and the cherry on top...Dr. Rehmani prescribed me Gabapentin. I told him I was already taking a low-dose of Xanax and asked him if it was safe to take both together. He said that would be fine. That just didn't sound right to me, so I asked my primary, and he said NEVER to take both because it was slow your breathing and potentially cause an accidental overdose!

What a terrible way to start and end this experience! Called to make an appointment and asked the…read morelady in the front desk if she had anything wednesday or friday. She said she had friday. I said if you have a Wednesday I would be able to come with her if its a friday, she would have to come alone. She replied "MAAM, LIKE I SAID, FRIDAY. We started with her name and she asked me for her number. I didnt hear her and asked her to repeat herself.....she repeated "HER....CONTACT....INFORMATION" in a slow rude way! I said "you know what, I will go somewhere else!" I called back and asked to speak to an office manager. She asked me for my name. I told her the office manager doesn't know me. She said they didnt have an office manager and would transfer me to the medical assistant. I said i didnt need the medical assistant, i want to talk to someone about a complaint. She asked me what is it. I responded to her that i will speak to the office manager about it. She insisted on knowing the matter....i told her it was about her. I had a complaint about her. She said ok ill transfer you to the medical assistant, in which it went to voicemail! What a terrible way to turn a patient away!

From the owner: At Prime Neurocare in Allen, Plano, Frisco, and Richardson, Texas, Our Neurologists Alla Al-Habib,…read moreMD, and Yu Zhao, MD, along with their team, provide complete Neurology care to teenagers and adults. We believe that each patient deserves  to be evaluated by Certified Doctor/Neurologist who has the experience in diagnosing and planning. The practice offers high-quality, patient-centric treatment to people recovering from stroke and those living with neurological diseases. Persons 16 and older can access comprehensive care for various conditions, including headache, cognitive disorders, movement disorders, epilepsy, neuropathy, concussion, and Alzheimer's disease. At Prime Neurocare, the team treats everyone with honesty and compassion. The Neurologists never rush through consultations and make time to understand each patient's health history, symptoms, and goals. Whenever possible, the team recommends conservative, noninvasive treatments that encourage healing and a better life. But they have the skills and expertise to perform bedside procedures when needed. Make an appointment at Prime Neurocare today if you're concerned about your neurological health. Call the nearest office or click the online booking feature. Excellence and personalized care await.

My doctor, Michael Yao is very caring and knowlageable. He…read morelistens and acts on your concerns. his staff is gracious and professional. A+ A+A+

Billed for labs that were not done. Was quoted $350 for HRT…read more After receiving HRT, said I need to come in for follow up in a month. I assumed that was in the cost since not covered by insurance. Then they billed me for $268 for that one month follow up.