She is very nice along with her staff!! She was able to diagnose me quickly and I now feel so much…read morebetter!!

I was treated disrespectfully and dismissively during my visit. My questions about my symptoms and…read moreher diagnosis weren't taken seriously and ridiculed. Unkind and zero empathy.

Dr. Benae is amazing. I had C4,C5,C6 and C7 replaced and he informed me exactually what he expected…read moreand what i could look forward to. It took about 6 weeks to recover ( not fully..I'm still working on that) and very little physical therapy. I chose do most of mine at home at my pace ( had a great previous physical therapist that guided my way) His office staff is super sweet, knowledgeable and accommodating. They go out of there way to answer your questions and if they don't know they will find out and call you back. Thank you, Thank you, Thank you for taking such great care of my husband's pride and joy.. MY neck

From the owner: North Texas Brain & Spine Specialists is the leading clinic for treating neck pain, back pain, and…read morediseases of the brain. The clinic is rated very highly by former patients as evidenced by 4.9 rating on Google Reviews. on The clinic is led by Chief Neurosurgeon Dr. Jean Louis Benae, MD, FAANS, FCNS, FICS who has been voted by his peers to D Magizines Best Doctors list and is an industry-leading neurosurgeon/spine surgeon with over 15 years of experience treating the brain and the spine. Dr. Benae has also been voted "Best Spine Surgeon" by LIVING Magazine for 10 years in a row by the Readers Choice Awards. Dr. Benae is Triple-Board Certified and brings his extensive training and expertise in the field of neurosurgery & minimally invasive spine surgery in treating patients with many different and complex conditions. Dr. Benae treats those suffering with Neck Pain, Back Pain, Cervical Disc Damage, Spinal Stenosis, Bulging Disc, Back Trauma, Degenerative Disc Disease, Traumatic Brain Injury, Brain Tumors, Hydrocephalus, and Subdural Hematoma. Our providers have a conservative treatment protocol and we offer many non-invasive solutions for your neck/back pain concerns before taking the surgical route. Contact our office today to schedule an appointment to discuss your concern.

My neurologist and her staff are amazing! The ladies at the front are very polite and are a great…read moreteam. My neurologist Minju is so gentle and takes her time to listen to any concerns. She explains how my meds work and how I can manage my migraines. Five . Highly recommended.

Went to see this doctor and he wrote me a prescription for my hand tremors. A year later, I finally…read moreconvinced my mom to let me take the prescription and called the doctor's office to see if they can rewrite the prescription, as I didn't have it anymore. They insisted i needed to make an appointment again. It's frustrating because i work and I'm a full time student. I told them nothing has changed, I just want to try the medication. The lady on the phone told me well I understand and if you want to make an appointment call us. Just frustrating! Why appointment, for what! I just want to try the medication and see if it will help me with the hand tremors I was born with, as you were the doctor's office that diagnosed me!!!!!!!!!!!!!

I was not happy with Dr Morgan and his staff. My husband had a neck fusion (c3-c4 i believe). Dr…read morewent through the front of his neck, which is very normal. No one informed my husband that his throat would close up on him and he would be choking the first few days after surgery. Most doctors prescribe a steroid to take for that reason alone. Dr Morgan didn't prescribe steroids for him to take nor would he give any to my husband after I frantically called his office after hours. I ended up finding someone who gave me 3 prednisone pills (my mom) to get him through the hump. I couldn't bare to see him choking and not being able to breathe. My husband to this day says those steroid pills saved his life. Morgan's work is good, but clearly he doesn't know what it feels like to not be able to breathe and feel like you are dying. For that reason alone, I would find another doctor. My husbands eyes were bulging and he was gasping for breath when we got home. Do not put your loved one through this! It's unnecessary.

I was having back issues and made an appointment with Dr. Brent Morgan. When you arrive for your…read moreappointment you will be met by a medical assistant who takes your vitals. Then you will be interviewed by his Physician Assistant who asks you medical questions and does a quick exam. Then Dr. Morgan comes in to discuss your medical issue. I had CD's and reports from previous spine surgeries and the corresponding reports. Dr. Morgan advised I should get a Myelogram and CT scan to diagnose my problem. I was diagnosed with a Tethered Spinal Cord which needed to be repaired. I had the surgery and he repaired the Tethered Spinal Cord as well as removing the hardware in my Lumbar 4-5 fusion. The surgery was in June 2017. Three and one-half months have gone by and I am feeling great. Dr. Morgan and his entire staff are professional and very caring. If you need a highly educated and responsible spine surgeon he is the physician you should visit for your health issues.

- one star for staff up front that are crappy at their jobs. Sadly unless you're working with a…read moresmaller office and thus a much smaller group of patient specialists, you are going to run into really poorly ran offices and staff. I had to push them to get things handled properly but once that took place things seem to run more smoothly. Advocating for oneself is always harder when you're in pain so I totally can see why there are tons of 1 star reviews. Okay so moving on, as many seem to mention, the doctor I see is great here. I can tell he is no nonsense and to the point. I like that. His bedside manner isn't one that pads the ass of patients however I never found him abrasive. I have worked with neurologists for nearly 20yrs and I have seen good and bad ones. He is great. I miss my doc in SF who was the best honestly, but this doctor is for sure a great find and is skilled. Billing is a bit wonky here but I have found my way around that nonsense as I am versed in billing and coding so I stay on top of things. I can't really complain about their practices. They do what works for their office and if a patient understands policy and knows how to manage things on that end as well, it makes for a smooth process. Ask questions! Everyone wants to look to Dr Google for health related concerns but it seems nobody wants to ask for understanding on billing and coding lol. The info is out there. Do the leg work! Treatment - it's worked for me. There are options I have already explored elsewhere and I don't want to go back down that path here. I have a plan from my previous neuro and this one picked it up without any fight. His Pa is kind and compassionate and funny. What more can you ask for? Well maybe someone to answer the phone! But I ended up getting my doctors personal contact and bypassed all that nonsense. Tip: When you call, just leave a message with your name, dob, and number. They won't have it in your record without that information. They won't call back if it's not in your record. Trust me! Now that being said, don't expect them to call right back and lord knows if they do, it'll be from an unknown number or at the worst time possible (like when your kid has a blowout or meltdown and you are NOT getting that call, and that was your ONLY call back from them lol). Try to understand that a lager practice comes with bigger problems in the service department. This goes for anything but in the medical industry it is paramount. Don't want those issues? Go find yourself a practice with one or two doctors and a small group that manages that entire office. It's rare here but I'm sure it's out there. And yes, you may have to pay cash to see that doctor. I hope this review has helped you, I understand how debilitating pain can be and how hard it is when you feel like you're back is against the wall. Stay strong.

The receptionists who handle the calls are rude; they respond in a condescending manner as if they…read morehave all the answers and don't allow you to speak. Their behavior is entirely unprofessional. I've never encountered anyone so arrogant.

Terrible experience with lack of knowledge. I was disappointed from the time I checked in to the…read moreappointment itself.

Don't book online. They will cancel your appointment. They have online booking available through…read morezocdoc, but they don't use it. What a waist of time and energy.

Uses 3rd party service to book appointments. Very poor english and I refuse to give my personal…read moreinformation to this manner to schedule a medical appointment. Individuals were evasive and would not disclose that they were not part of the doctors practice. Deceptive and will not be dealing with this type of medical practice.

If you have a neurology problem I HIGHLY SUGGEST going here. Dr. Supriya is extremely informative…read moreand caring. She does everything to help discover your problem with a proper solution. She helps you to find our everything about your mind and how it affects you. I am happy to be under her care. Her office is easy to locate and accepts most insurances. Your mind and health is important to you. You need to take care of yourself with only the best.

What a terrible way to start and end this experience! Called to make an appointment and asked the…read morelady in the front desk if she had anything wednesday or friday. She said she had friday. I said if you have a Wednesday I would be able to come with her if its a friday, she would have to come alone. She replied "MAAM, LIKE I SAID, FRIDAY. We started with her name and she asked me for her number. I didnt hear her and asked her to repeat herself.....she repeated "HER....CONTACT....INFORMATION" in a slow rude way! I said "you know what, I will go somewhere else!" I called back and asked to speak to an office manager. She asked me for my name. I told her the office manager doesn't know me. She said they didnt have an office manager and would transfer me to the medical assistant. I said i didnt need the medical assistant, i want to talk to someone about a complaint. She asked me what is it. I responded to her that i will speak to the office manager about it. She insisted on knowing the matter....i told her it was about her. I had a complaint about her. She said ok ill transfer you to the medical assistant, in which it went to voicemail! What a terrible way to turn a patient away!

From the owner: At Prime Neurocare in Allen, Plano, Frisco, and Richardson, Texas, Our Neurologists Alla Al-Habib,…read moreMD, and Yu Zhao, MD, along with their team, provide complete Neurology care to teenagers and adults. We believe that each patient deserves  to be evaluated by Certified Doctor/Neurologist who has the experience in diagnosing and planning. The practice offers high-quality, patient-centric treatment to people recovering from stroke and those living with neurological diseases. Persons 16 and older can access comprehensive care for various conditions, including headache, cognitive disorders, movement disorders, epilepsy, neuropathy, concussion, and Alzheimer's disease. At Prime Neurocare, the team treats everyone with honesty and compassion. The Neurologists never rush through consultations and make time to understand each patient's health history, symptoms, and goals. Whenever possible, the team recommends conservative, noninvasive treatments that encourage healing and a better life. But they have the skills and expertise to perform bedside procedures when needed. Make an appointment at Prime Neurocare today if you're concerned about your neurological health. Call the nearest office or click the online booking feature. Excellence and personalized care await.

My doctor, Michael Yao is very caring and knowlageable. He…read morelistens and acts on your concerns. his staff is gracious and professional. A+ A+A+

this practice is bullshit. Dr. Lensing is retired while on duty. He won't renew prescriptions for…read moreme a 30 year patient with no dings on the record. And Athena Health won't allow a message to be sent. Beware and be careful