If you want doctors that blend expertise, advanced technology, and actual human compassion -- this…read moreis the place to start. I was armed with not one, but two MRIs from other doctors, ready to hear the dreaded "Let's schedule surgery" speech. Instead, I met with a genuine, down to earth, personable doctor that actually listened to all my complaints and I mean all of them lol. Not just "my back hurts," but also my entire medical history. Dr. Desaloms already has my MRIs up on a giant screen ready to review my issues. This office clearly invests in top-notch technology, and it shows. Love his PA Stephanie (extra bonus points for having her in his back pocket!). He's not the kind of neurosurgeon who pushes surgery just because he can. I may need it someday, but right now he's focused on what's best for me. That kind of organic, patient-first approach is rare. The entire staff at Dallas Neurosurgical and Spine, from the front desk, tech, PA to billing -- were exceptional people who obviously enjoy (and love) their jobs!

I flew to Dallas from Saint Louis to have my 3rd spine surgery with him a c5c6 fusion. He PROMISED…read moremy radicular pain would go away, I'm an RN, u never promise patients anything, u can't know for sure, and what do u know, 15 months post op and my nerve pain is just as excruciating. He called me a anomaly during our telehealth appt, made me feel hopeless, almost 3 yrs now in 24/7 moderate to severe pain and have not been able to work as an RN and i'm actually signing up for VAD in Switzerland, that's how bad this has ruined my life, so be careful... i got a standing mri out of desperation. He didn't care to read it, a secretary said he wasn't obligated to read the mri since he didn't order it and dropped me as a patient after expressing how awful everything was going for me in my life due to this. 15 mo post op c5c6 fusion.... one simple layer... i'll never understand, but i am willing to pay 10k to d13 w VAD because of the debilitating pain i have been suffering in since 35 yo til now 38 yo.... almost graduated NP school, and couldn't, just 3 semesters away.... life i worked so hard for, completely ruined. BSN Oncology RN 10 yrs, can't work and just rot in one chair at my parents' house. i'm 90% chair ridden now and housebound, i dont even shower but every 2wks, dont put makeup on anymore... nowhere to go... i rot here crying all the time in extreme pain that nobody wants to treat.

Three generations of my family rely on the care here, and we have never been disappointed…read more The doctors care, and they stay with us until the problem is solved. They provide options to consider, listen to the problems, and work with us. When my son had to have surgery, everything was handled in an easy, professional, and exceptional way. The office staff have always been positive and eager to make sure we could accomplish anything we needed.

Dr. Evanson was great, but dealing with this office is not worth it. I've never seen such bad…read morecommunication from a doctor's office. Nobody EVER answers the phone or calls you back. I've only been into the office twice ever, but have already experienced the following over the past year or so: -No success in getting my medical records from this office - been trying for 3 weeks and yet to actually get ANYONE on the phone from the office. Filled out the form online, then got a message saying my records weren't available with no explanation. -Called 2-3 times to talk to someone at front desk - no answer -Called and left a message directly for Dr. Evanson's staff - still no response after 3 weeks (as of today) -The office cancelled an appointment on me (that I had scheduled months before and was driving into Plano from out of town for), and asked to reschedule for a day that I wasn't sure I could do. -When I did move forward with needing to cancel the rescheduled appointment a month later, there was nowhere to cancel the appointment in the portal. It said you had to call to cancel. I called 3 times and nobody ever answered. Ended up having to try to message through the portal to cancel. Never got a response that my appointment was ever successfully canceled (shocking). Please avoid until the office figures out how to actually communicate with their patients.

Last year I fell at home & suffered a freak lumbar spine injury. Dr. Courtney was very thorough…read morewith his explanation of my injury and the surgery I would need. I am a little more than a year out from surgery and I am more than pleased with my outcome. Dr. Courtney, his P.A., Megan Whittemore, & his entire office staff were absolutely amazing. I highly recommend them!

I honestly can say if you have back issues go to see Dr. Courtney. You know how some doctors don't…read morehave any bedside manner? Especially the ones with more specialty? Well this is NOT the case with Dr. Courtney. He is a regular nice guy who cares about his patients. He listens to you, teaches you by explaining everything that's going on with you. Sits down and takes his time with you. I was so happy I found him and his practice after changing from other practice where they don't have time for their patients. The staff is simply amazing here. They make you feet so comfortable and at home from the moment you arrive until you leave. Again, if you are struggling with back issues like I do (and have since 2010) this is the doctor you want to see. Dr. Courtney is the best!!

Dr. Lund is probably the most unethical and unprofessional doctor I've encountered in a while. I…read morehope no one treats him like how he treats patients that are not a good source of revenue for him (ie surgery). After asking for all my health records, he made me wait 10 days in pain, for an appointment (which is fine, I agreed to wait so not his fault at all). Literally 2 minutes before my appointment as I'm driving in, he makes his front desk call me and say he cannot see me. He saw my charts probably just then, realized that I had a steroid shot so he probably could not do surgery, so said I need to wait 6 weeks and go back to my doctor that gave me the shot originally. Or else I can see another doctor at his practice! If it is a medical reason he cannot see me for 6 weeks after my shot, then I should not be able to see anyone else either! If it's not a medical reason why he cannot see me, then what changed in 10 days? I asked the front desk why am I being told literally 2 minutes before my appointment that he doesn't want to see me. He had complete disregard for my time, and shows his character on how he treats people. I would avoid these doctors that have the God syndrome that they can treat people anyway they like because they are above everyone else.

First off I have to apologize to Dr. Lund as I have never met you; not out of lack of trying…read more However, I would like to share my experiences in dealing with your office staff and there is no way to review the Plano Orthopedic Sports Medicine and Spine Center (www.posmc.com) Approximately one month ago I attempted to make an appointment with the plano location and was told that Dr. Lund and Dr. Smith both do not see new patients without reviewing past medical records first. I informed this person that they are approximately 250 miles away and from 2002-2003. I asked for a referral that may see me (since I needed help then) without needing past records. They gave me three - I called them all and took the first appointment available, however this Doc (a.k.a. quack) thought me a waste of time and was zero help. So, with the understanding that if I wanted to visit posmc I needed to get medical records. So I went to work... almost five weeks worth of work to get the records to me. Did I forget to mention that I needed to see someone five weeks ago and have been in pain and limited use of limb? I call today to schedule an appointment. No mention of needing medical records, so I asked if something had changed. Quite rude as if I had interrupted her day; 'Sir, unless you are on Medicare/Medicaid we do not require records'. Wow, what a surprise! Just to verify we were on the same page I explained what I had gone through and want to make sure there are no further hiccups so I can get needed medical care. We schedule the appointment, she takes my info and then asks for only the group # and ID #. Explain no problem, I have it just not with me. She says she will book it and I can call back with those two pieces of info and we will be good to go. I get it and call back 5 minutes later and another ("very friendly") lady answers and says I also need the exact name of plan printed on the card (which I didn't have with me), the zip code listed on the card AND the exact co-pay. I asked if this was necessary at this point as I didn't have the info and have never been asked for that much info in the past... EVER! She of course says "yes, we need it now unless you want to be sitting in the waiting room for 40 minutes when you get here". Again, Dr. Lund... sorry this has to go on your listing, but maybe it will help influence some change internally for your company. --- FYI... my background is in sales/client service, business ownership and my wife also has extensive background in medical facility operations; just so you know I know how it is supposed to go :).

Oh I am so excited to be writing this review…read more First, I appreciate the ability the fire hostile clients. I was not a hostile client. Was I fired because I hurt Sorin's ego, or was it because my sister wrote a bad review of HER experience? I have been a patient of NTINH for over a decade, and in the approximately 50-80 appointments, I was late by 5 minutes one time, and missed 1 appointment due to Apple's "wonderful" update that turns off the alarm sound if you move your phone. I paid the no-show fee without complaint as it was my fault. Second, I received a "certified mail/registered return receipt" that was absolutely not sent by either, I received it by plain, regular first class mail. Lying seems to be second nature to NTINH. I recently started Botox to treat my migraines. It has been, administratively, a nightmare. There was no pamphlet to explain what to expect or how it works. No one ever provided me with the paper aftercare instructions; I had to pick them up myself at the 6-week follow-up. Each time I scheduled an appointment, I was called before my appointment and told that I needed to move my appointment as Paige wasn't available on those days. Both times, the length of time between the call and my new appointment was too short for me to request an update to my time off, and I then had to involve my manager, making everything twice as complicated. Physically, my second Botox appointment was with Sorin (who was very condescending), and it was so much more painful than Ms Wolfe. The front desk staff, particularly in the Plano location, seem not to have evolved beyond high school mean girls. Elaine Timm is one of the meanest doctors I have ever dealt with. That sounds juvenile but holy God was she awful. Every time I went I dreaded going, and ended up with a stress migraine/headache. She withheld useful pain management information for over a year for some unknown reason. The only useful thing she did was suggest Ajovy/Aimovig, otherwise I stayed at status quo for the entire time I was with her. Frankly, the one star is because I have to and because Dr El-Hag was quite kind.

Please, if you are reading reviews for NTINH on Google, Yelp, and the Better Business Bureau, do…read moreyourself a favor and seek another provider for your Multiple Sclerosis care. In the past two years, I've found the lack of empathy from the doctors so disheartening. There is a lack of thorough examinations, as well as collaborating on symptom management. It is their way or the highway. The nurse and medical assistant turnover rate is astounding. The lack of trauma informed care is immensely damaging to chronically ill patients already dealing with too much. Then there is the constant run around with scheduling, insurance, and billing, all of which is headache inducing. I'm so glad my time at this clinic is over. I look forward to finding a clinic where I'm treated with the dignity I deserve as a human being.

I've been going to Dr. Rosen Schmidt for 3 or more years now for my migraines. She's the second…read moreneurologist I've had and is amazing. She's straight to the point and truly listens to what you share regarding your symptoms. You're able to go in office and every now and then have virtual visits too which is nice. The appointments aren't too long, yet you're able to get everything done. They seem to be great with sticking with their schedule. She worked with me to figure out the best medication to prevent my migraines and treat them as they come. We were able to get my migraines down from twice a week to twice a month, if that. The office is a bit confusing to navigate with a lot of elevators and it's in a hospital so there's patient rooms with the same number as the office space

Impossible to communicate with them over the phone, which also happens to be the only way to make…read moreor change an appointment. My wife got a referral, and finally got an appointment after weeks of trying, then had to change it. Tried for days to communicate and they would not pick up the phone, so she was a no show. Called to reschedule almost every day for 2 to 3 weeks after that with no response, then went to the office in person and was eventually told that they were not going to take her in as a patient because she was a no call / no show. She called multiple times and left voicemails. Your incompetence is a waste of our time and prolongs an important medical diagnosis. Shame on you. People, get your referrals to a different neuro. Not worth the stress, you can do better.

Uses 3rd party service to book appointments. Very poor english and I refuse to give my personal…read moreinformation to this manner to schedule a medical appointment. Individuals were evasive and would not disclose that they were not part of the doctors practice. Deceptive and will not be dealing with this type of medical practice.

If you have a neurology problem I HIGHLY SUGGEST going here. Dr. Supriya is extremely informative…read moreand caring. She does everything to help discover your problem with a proper solution. She helps you to find our everything about your mind and how it affects you. I am happy to be under her care. Her office is easy to locate and accepts most insurances. Your mind and health is important to you. You need to take care of yourself with only the best.

I had shoulder surgery in May, and had an excellent experience!! From the moment I checked in at…read morethe front desk, I received excellent care. The pre-op was quick and they had me back in surgery ahead of schedule. The nurse in the recovery was excellent! She was sitting there waiting for me to wake up. She was very quick to give me medication and make me comfortable as soon as I expressed I was in pain. The staff was extremely friendly! I definitely recommend this surgery center!

SurgCenter has their stuff together! I'm a hairstylist that tore my right bicep on Labor Day at…read morethe lake. Thankfully, Dr. Miller was able to fit me in his busy schedule during a a time when SurgCenter was being surveyed. Dr. Miller, Dr. Hsiao, Curt Salvador, the nurses, front desk ladies, and the entire team were extremely professional and helpful, answering all my questions and making me feel comfortable and cared for the entire time. It's been one week since the tendon repair, and I'm feeling fantastic with my recovery! I highly recommend Dr. Miller and his team!!

Dr. taub is one of the very very best in the nation. he is an amazing surgeon who has great…read morebedside manner, listens to what you have to say, takes extra time with each patient and is truly a good human... I see a lot of doctors who seem to want money this guy just wants you to get better I fully recommend him.

I have severe chronic osteoarthritis of my spine, specially my neck region. I had symptoms of…read morespinal stenosis. I was very worried about the procedure and vital structures in the neck so I chose Dr Taub, because he has his fellowship in Neurosurgical orthopedics in addition to his Neurosurgery residency. When we met him we found him to be extremely professional, he listened to me patiently, explained the procedure and outcome very well and answered all my questions. We felt so relieved after meeting him, we scheduled the surgery the same day. Four hour procedure went well with smooth recovery and I was back to work 2 weeks later.Dr.Taub, his MA, office manager and rest of the office staff were all caring and compassionate. I would highly recommend him for Neurosurgery

Wonderful, knowledgeable, compassionate doctor. Great staff that follows up with patients. I wish…read moreall doctors could be as caring as this doctor.

TOP SURGEON -- my wife had disc replacement surgery in her neck preformed by Dr. Cattorini. He and…read morehis staff are outstanding. They were compassionate, listened and fought hard when the insurance company initially denied the surgery. There is no doubt that I would recommend him to anyone. Thank you Dr.! The results have been absolutely amazing!