Dec 28, 2024!! Update!! It has been 2 years following up…read morewith Dr. Al Shareef, and I still would give him million stars. Very respectful and professional. He doesn't stop checking on his patient from time to time. He does all he can to make sure his patient is improving. The whole family loves him. Thank you always for everything and happy new year from our family to yours. I would give Dr. Al-Shareef stars!! He is very professional. We have been following up with him for one of my family members. He is the only doctor in the area who discovered the problem. We have been following up with so many doctors for no good results as if we are doing nothing. Dr. Al-Shareef knew about the issue through examining each and every part and through the MRI imaging. Now, since we knew about the main issue behind all this pain, the doctor explained the procedures and the solutions. He wanted to go step by step with all the medications before we end up doing the surgery. He is very professional and caring. He was able to give extra time and efforts. He cares about his patient. After my relative went back home, the doctor called him many times to check up on him and his health and the effects of the new medications. We will definitely continue with Dr. Al-Shareef because of many reasons. The main reason is his constant care. The location of the clinic is somehow far away from our home. However, we traveled all the way there just to continue with Dr. Al-Shareef. We are beyond blessed to find you! My father was blaming himself for not finding Dr. Al-Shareef from the beginning. I will keep updating my post to update you with the results. We are now happy to figure out the reason since we have been trying to know it since 2 years ago! Thank you Dr. Al-Shareef and all the team members at the clinic! They have very beautiful culture in this place. We found a very nice treatment, unlike other places.

Wonderful doctor, Dr. Alshareef, and wonderful staff...professional, respectful, caring.read more

My doctor left their practice and they never told me she was or had left. I had to figure it out on…read moremy own when my followup appointment notification never came as well as makeup for all my followup appointments that were cancelled because my doctor wasn't there anymore and all her existing patients had just been dropped off their schedule. This was a major issue but they have many more. For example it is impossible to get in touch with anyone and no one calls back when they say they will. I have asked five different times for them to send records to a different office and it has still not happened after two plus weeks. They do not have phone numbers for all of their different offices so you have to go through a system to get transferred but they made it nearly impossible to figure out extensions for all the different offices. The list goes on and on. The doctors may be good but their entire system, office management, and how they do things just isn't organized and they are flat out messy.

After having some post-concussion symptoms, I decided to give this place a shot because they were…read morethe only neurology center that could see me within a few days and I didn't think the experience was going to be bad. What a mistake. Expect to wait at least 30mins after the start of your appointment to be called back and expect to only see the doctor for 2mins. It really makes you and your concerns feel valued (sarcasm). From the start, the receptionist could have a better attitude and speak up because it's hard to hear her behind the glass when she's practically whispering. She's the first person you come in contact with so the impression should better. I have to give Dr. Ali credit for showing some compassion, but he needs to up his game when it comes to the concerns his patients make. If I say this medicine is exacerbating other issues, maybe prescribe something else instead of saying, "it shouldn't be doing that" and to just "hang in there." I was referred to an imaging center for an MRI and that was an even worse experience. All I can say is check your insurance. Make sure everything they do or recommend you get is cleared with your insurance BEFORE you get it done.

Complete waste of time and money. He requested for us to have an MRI done for my 10-year-old with…read moreautism, which had to be done at a children's hospital under anesthesia because of her condition. (Super Expensive and time consuming) When it came time to discuss the results of her genetics testing and MRI, I did not hear back from them for MONTHS. After several attempts I finally received a call back, (6months later) when we went to discuss the results, we waited over an hour and a half for Dr. Din to just say everything looked fine. A 2-minute conversation! No explanation of what was being looked at or why. We asked as many questions as we could think of, considering we had no clue what to even ask, but he would give no explanation other than everything looks ok. He suggested medication not explaining what it was for (didn't seem like he knew either) and told us to just google it and decide if we wanted a prescription so he can send it in. Just a complete waste of time.

I was satisfied with this office for a year when it came to medication management, but recently, my…read moreexperience has changed. I felt pressured into additional procedures that seemed unnecessary, and I wasn't given a clear explanation of why they were needed. It also appears that the new nurse has taken on a more active role in decision-making, which has impacted my care. The office feels disorganized--I've had to repeat information multiple times, which makes me question how well records are being kept. Unfortunately, I can no longer recommend this practice. Update to your reply: If you had responded as quickly and clearly when explaining why I suddenly needed procedures that you or my previous doctor initially said weren't necessary, I wouldn't have discontinued your services. You seem more concerned with reviews.

Very professional, incredibly knowledgeable, extremely kind, and the sincerest of care are just…read morewhat everyone desires in their healthcare professional. These are the very qualities Dr. Sattari offers to her patients...and them some. I credit her for giving me my life back after having suffered a brain injury. Not only was her treatment beyond effective, my body healed faster than originally anticipated and it is in direct result of being under her care. Had I stayed with the treatment path my neurologist suggested, I would still be in misery. Dr. Sattari's knowledge of the brain was more extensive than the two neurologists who saw me. I cannot sing her praises enough. She is at the top of my recommendation list ~ and I'm incredibly picky about my healthcare providers. Thank you, Dr. Sattari ~ you're my hero!

Amazing. The Hyperbaric Chamber Sessions are super relaxing and therapeutic. Doc is super nice,…read moretoo!

It's clear to me that I'm more of a burden to this office than a patient in need of help…read more Dealing with Dr. Nguyen's office has been more of a hassle than a help. Their answers are vague, unthorough, and provide no evidence that they care to answer questions and sort out miscommunications between themselves and other offices they tell you will be doing tests they order. Find another practice.

Dr. Nguyen was reckless in his questioning of patient on previous abuse in an attempt to prove the…read morecause of patient's injury was due to substance abuse. His questions were not helpful in the purpose for the visit, which was to determine if further medical testing, or rehab, etc. was indicated. This appointment was not made for a psychiatric assessment or for psychiatric care. The appointment was made with the diagnosis already being delivered at the emergency room by the doctor on duty who recommended follow up care with a Neurologist to determine prognosis and course of action. Sadly, this emergency room doctor, who operates out of the same hospital, recommended Dr. Nguyen. The questions that were fired off in a 20-30 initial appointment which was intended to address a Radial Nerve Entrapment, were demeaning and appeared to be intended to shame and cast blame. "How far did you get in school?"; "Have you ever been abused?"; "What do you do for work?"; are a few examples. Since Dr. Nguyen was not acting in the role of Psychiatrist and was not prepared to offer any therapeutic component to aid the patient with the painful memories his questions triggered, then he was doing harm to the patient. All of this questioning plus a brief, minutes long physical assessment in which no further medical treatment was recommended, the injury would most likely heal on its own, was performed within less than 30 minutes. The patient was left reeling emotionally. I was a witness to all of this. I am 60 years old, a breast cancer survivor, abuse survivor, have 4 children, 2 of whom have congenital health issues. I have been to many doctors over the years for myself, my children and other family members. I have never had contact with anyone as reckless in his patient relationship, of course all under the guise of seeking information pertinent to the case. None of the information changed the initial diagnosis, projection for recovery from injury or any of the neurological concerns that the patient came to get help with. Even so, when the doctor gave the final paperwork, he listed the primary diagnosis as: 1.Childhood Abuse - 262.819(based on an affirmative head nod when the patient was asked if they had ever been abused) and 2. Mood Disorder - F39. So, the patient was given by this Neurologist a psychological diagnosis based on a few answers to verbal questions and a head nod. I have NO frame of reference for ANYTHING like this. I worry for the next vulnerable patient who happens to find themselves in Dr. Nguyen's examining room. I have a moral responsibility to warn others.

My personal experience was this was the worst first-time visit I have ever had. I made an…read moreappointment with Gottlieb as I could not get into my normal doctor for a clogged ear, and his reviews seemed decent. I filled out the usual new patient paperwork and then was called back into see Gottlieb. When he saw my chart and inquired about a procedure I had done with a colleague of his in the industry, and I did not have glowing things to say about said colleague and my procedure, Gottlieb proceeded to chastise me for even showing up to see him for a simple ear cleaning. This Gottlieb guy felt he was so unworthy of being selected by me, a new patient, to choose him for a procedure cleaning when I could have just "gone to his idol instead," who, I may add, did a surgery on me that did not go well, was a complete failure, and made my condition worse, so why would I choose to go back to said provider that made my condition worse, or ever see him again? Read the room, dude. Were you really that clueless?? Apparently so. I have never in all my years of going to ear doctors (over 40 years) seen a man feel so inferior to his colleague at the sheer mention of his idol's name and then have the nerve to chastise a new patient for "choosing him" instead of just going back to this other colleague of his that he idolizes and feels a massive inferiority ego complex being mentioned in the same industry against. Total unprofessionalism; if he is that ego-sensitive to the sheer mention of his idol's name and anything negative mentioned about a patient's experience with said idol of his, which the patient has every right to say, as I did, he should not be dealing with patients in any form if he is that sensitive to a differing viewpoint that challenges his view. It's none of his business why a patient chooses to go to another provider, the reasons are many, and he shouldn't have questioned me for choosing him over another competitor of his. Honesty, It's none of his business, it is a choice who a patient chooses for medical care. I did not bring this conversation up initially and had no plans to even talk about it. He prodded me for information when he saw the other guy's name mentioned on the form and wanted details when I told him I was not fond of his idol colleague. This entire conversation was instigated and started by Gottlieb almost immediately after he came into the room to see me. This is the most unprofessional first visit I have ever had with any medical provider. I told my regular ENT about this interaction, and he was shocked at this kind of treatment and agreed that it was very unprofessional and bizarre. Terrible experience. There are plenty of ENT providers to choose from in the DFW area to help you with your needs; in my opinion you would obviously want to choose someone else who actually cares about you, the patient, wants your business, wants to help you, and won't judge you instantly and question you for even choosing to use their services or question you if your view on something or someone is different than theirs. Go anywhere else. I wish I hadn't seen this provider.

Dr. Gottlieb and his office staff are just phenomenal! I,…read morepersonally, don't like doctors who are over-coddling and sugar coat their responses and conversations. I want a real doctor who is responsible and genuine and that's him and his office! Dr. Gottlieb could easily read that right off the back and was just fantastic when it came to responding to me. Honest, to the point but I 100% felt and received top notch care. I had four other friends go to him for the deviated septum surgery and they couldn't stop raving about his work. I'm just now recovering and it has been such a healthy for the most part easy recovery. My face is looking great and not a lot of bruising! Surgery lasted an hour and that surgicare staff was just as amazing. Very rarely do I review doctors office but this was worth it!

Very friendly and attentive staff. Feels very clean. They have always gotten me in and out quickly…read more They run right on schedule. I get my results back the same day.

**Complaint Regarding Dr. Krupa Patel and Methodist Richardson Renner Gastroenterology**…read more My name is Chelsea Edwards, and I am submitting this complaint regarding my treatment and subsequent dismissal as a patient by Dr. Krupa Patel at Methodist Richardson Renner Gastroenterology. I have been a highly complex gastrointestinal patient under the care of this practice since approximately September 2024. My medical history includes significant gastrointestinal disease and multiple major abdominal surgeries, making continuity of care especially important. Due to the complexity of my medical condition, I have relied heavily on specialty gastroenterology care for ongoing management and treatment. Approximately six to eight months ago, I had a difficult encounter with a nurse practitioner within the practice. During that interaction, there was a disagreement, and I expressed my intention to file a complaint with the Board of Nursing regarding my concerns about that encounter. Following discussions with upper-level management within the practice, a decision was made that I would no longer see that specific nurse practitioner. However, I was specifically informed that I could remain a patient of Dr. Krupa Patel and continue receiving care through the practice. Following that incident, I had no further conflicts, confrontations, or negative interactions with Dr. Patel. In fact, I did not see or speak with Dr. Patel after that event. There were no discussions regarding concerns about my behavior, no warnings, no requests for a behavioral agreement, and no indication that my relationship with Dr. Patel was in jeopardy. In recent months, my health began to decline. I developed worsening esophageal symptoms and believed I required an esophageal dilation, a procedure I have needed in the past. As my symptoms worsened, I repeatedly contacted the office seeking assistance. Numerous telephone calls were made to the practice, and multiple portal messages were sent. These communications should be documented within the medical record and communication system. During this time, I repeatedly sought help but felt I was given inconsistent information and delayed responses. Despite my efforts, I was unable to obtain timely intervention for my worsening condition. What is most troubling to me is that I never personally spoke with Dr. Patel regarding my concerns. I was never given an opportunity to discuss my symptoms directly with her, nor was I informed that my status as a patient was under review. Instead, while actively seeking medical care for a worsening illness, I was abruptly informed that I had been discharged from the practice. If the physician truly believed that the therapeutic relationship had become irreparably damaged months earlier, I question why that determination was not made at that time. The practice had every opportunity to formally discharge me following the earlier disagreement involving the nurse practitioner. Instead, management specifically chose to keep me under Dr. Patel's care. It was only after I became ill and began requesting evaluation and treatment that I was suddenly dismissed from the practice. I am also confused by the language contained within the discharge notice. The letter reportedly stated that Dr. Patel would continue to provide emergency care for a period of 30 days. If my conduct was truly so problematic that dismissal was necessary, then it seems contradictory that the physician would still agree to provide emergency medical services during that transition period. This raises legitimate questions regarding the actual basis for the dismissal. Equally concerning is that I never received proper notice of the discharge in a timely manner. I was actively attempting to obtain medical care while unaware that the practice had terminated the physician-patient relationship. As a result, I was left without access to the specialist who had been managing my complex gastrointestinal conditions and was forced to seek alternative care during a period of medical instability. I fully understand that physicians generally have the legal right to terminate a physician-patient relationship when done appropriately and in accordance with professional standards. However, my concern is not merely that I was discharged. My concern is the timing, circumstances, and manner in which it occurred. As a medically complex patient experiencing active symptoms, I felt abandoned during a period when I was seeking necessary medical treatment. To this day, I cannot identify any interaction between Dr. Patel and myself that would justify such an abrupt decision. We had no personal conflict, no hostile encounters, and no discussions suggesting that she no longer wished to serve as my physician. Because of this, I am left with the impression that the decision may have been influenced by information or opinions unrelated to my direct interactions with Dr. Patel rather than based upon her own experiences with me as a patie

Abby and Jonathan were so helpful to me during my time there. I have degenerative disc disease and…read morethe exercises and the back massages made me feel so much better!

I'm so sad to leave this review honestly, but I have to share my honest opinion and experience that…read moreI had there this week. I've worked with this physical therapist owner before and some of the staff and have had really good experience at another company. However, at this new location I left my last appointment this week being told by the front desk girl, Claire, that even though there was flooding and inclement weather notifications on my phone on May 27 and had notified the office and the therapist on his cell phone, that I would not be able to drive over there safely, they were still going to charge me. Claire at the front desk told me that they would not refund me that charge because I was the only person that missed my appointment that day. WHAT?????!!!!! I told her that is wrong of them to do that and it was inclement weather. I even texted the physical therapist, a picture of the city of Garland notification saying not to drive unless you were evacuating an area. I don't understand how a physical therapy office would expect a patient to walk in that kind of downpour and possibly fall and then try to drive in heavy rain and then have to also walk through the rain into their office. I have my own business and I would never treat my clients that way when there's inclement weather. Their safety comes first. This sounds more like an office worrying about their bottom line and not about the welfare and safety of their patients. Just because other patients were able to make it to their appointment at different times of the day doesn't mean that the area that they were driving from has the same downpour we were experiencing on our side of town. My pic of this weather notification is attached. I had left a positive review on Google saying how much I appreciated this office and the work they do. So for this office to treat me like this is truly careless and appalling. What I also find very interesting. Is that when I arrived for my appointment this week they were playing a game where they had drawn a taco, a hamburger and pizza on a board on the wall and they wanted patients to say which one they would want to eat forever. I didn't really see what that had to do with physical therapy, but I played along. This kind of tactic with patients gives people the impression that it's a friendly physical therapy office with people that wanna have fun and make it fun for the patients. But then, the same girl Claire that told me that she was going to charge me for that missed appointment due to inclement weather was talking to me prior to that encounter while I was working out on a machine and making small talk with me. So again there's contradictory behavior by the staff on being social and being friendly, which then confuses the patient when it's time to pay a bill that then the behavior completely switches and now you're being told you have to pay something even though you weren't there and had a really good reason for not being so what I'm getting at is that they try to be very social and kind of playful with patients but then contradict that kind of social relationship with a patient and then try to enforce very strict rules about billing. It's very confusing to patients and I'm the type of person where if I go to a business for physical therapy that's what I'm there for -not to play games and choose what food I want to eat or be socializing with a staff member who is then going turn around 20 minutes later and be rude to me and tell me how I owe them money when I wasn't feeling safe driving that day. It's not even about the money. It's about the principal. Are you playing these games to entertain your staff ? What is your true interest? Patients safety and well being? Your bottom line ? I left there feeling that I was not valued as a patient and do not plan to return.

Useless! I can't get through on the phone lines. The receptionist is a warm body whose only…read moreresponse is "I'm not sure" Left 5 messsages, one a day for a week. Zero response zero fucks given! Find another Dr!

Very poor communication, not a personal relationship. Recently I was prescribed a medication for…read morecholesterol even tho not a nurse or the Dr nor the PA even told me o had high cholesterol. When I called to ask why I was prescribed this, the nurse on the line gave me an attitude and told me that they sent me a message on my patient portal. I didn't even know I had a patient portal. I would have appreciated a call, fe my doctors office explaining the lap results, discussed options, but instead I go to the pharmacy and find out from the pharmacist that I now have a prescription for some sort of cholesterol medicine. Very impersonal, super unprofessional, and I feel like nobody could be bothered to pick up a phone and talk to me voice to voice about a health issue. Won't be going back here ever, and I would not recommend anybody who is looking for a Dr to start going here. I feel like a number, and that they are just trying to push as many people thru in a day they can. Do t ask questions, don't waste their time. 0 stars, very disappointed.