I want to start by saying that this review is an opinion based on my experiences with this office and the providers. I began seeing Dr. Din back in March because I started having seizures in January. The only testing they have done is 3 EEGs and a general cognitive assessment. No imaging. No blood work. I had asked Dr. Din to fill out some short term leave paperwork for my job as it is extremely hard to even concentrate these days after having seizures for so long. When I came to pick up the paperwork, Dr. Din wrote that it was perfectly fine for me to return to work and driving with no restrictions. That doesn't make a lot of sense to me since I have seizures almost daily that get worse in correlation with my hormonal cycles. I asked to speak with a provider because I was confused as to why the paperwork did not support my medical history. The nurse practitioner came into the room, extremely hostile with her voice raised almost the entire time she spoke to me. What was said basically was that this office has been doing me favors in fighting with insurance for EEGs and keeping me on my medications. All EEGs have been normal, so wouldn't a different test be ordered? Apparently not because EEGs are all they have the capability to do. I don't understand how an epilepsy specialist can only use EEGs for diagnosing seizures. The entire conversation felt so dismissive and I am SO disgusted to know this is how they would treat someone just trying to get answers. Now I have to continue to take off even more work in order to be admitted to a monitoring unit. Fingers crossed that it can be soon, because I will NOT be coming back here. read more

Stay away! This doctor is a liar and a coward. I called before we even saw him to see if he provided IVIG infusions for PANS patients. My son has severe neuro deficits as a result of PANS and every specialist he sees agrees he needs it. When I was told he did, we made an appt. At the first appt, he said he wanted to do an EEG and an MRI to rule out encephalitis before prescribing him the IVIG he so desperately needed. We did both, paid for everything, and scheduled a follow up. At the follow up, he told I and my mother that the EEG and MRI were normal and that he could now prescribe the IVIG. He just asked that I call our insurance to get the criteria for IVIG to make sure it was approved. I called my insurance while there in the office and he even got on the phone to talk to them to try to get it approved. I found out the next day the insurance would cover it. I spent two months trying to get my son admitted into a hospital to receive the infusion because of his needle aversion. I was told Dr. Din didn't have hospital privileges and that I'd need to get another neurologist for a second opinion. We went through so much and I even got a second opinion from an oncologist who agreed he would benefit from the IVIG but that he had to discuss it with Dr. Din because they don't usually treat PANS in oncology. Come to find out, Dr. Din had privileges at Medical City the whole time and could have admitted him for the IVIG. When I called his office, he had his assistant tell me he no longer felt comfortable giving him IVIG and hung up on me. He didn't even have the nerve to tell me himself. I went to his office with a friend to ask why he changed his mind after he told us on two different occasions that he would prescribe it. He refused to answer our questions and only said he spoke with some fellow neurologists and changed his mind. He denied ever telling us he would prescribe it, denied that he ever spoke to the insurance company, even though I have the transcripts from the insurance company to prove it. Why would he discuss whether IVIG was covered with the insurance company if he never said he'd prescribe it? I got upset because he wouldn't answer my questions and absolutely raised my voice when he started lying to my face and said he didn't "want to" answer my questions. However, no one ever threatened him. He called the police saying he felt "threatened". When the police arrived they made sure he gave me my son's records and apologized for the doctor's behavior. They also suggested I take him to small claims court for the money I paid him. When I got home and reviewed the records, I was shocked to find he had also falsified his medical records. There were discussions that NEVER happened and recommendations he never made. He said I reported symptoms that my son has never had such as tics and things that would indicate a movement disorder which he doesn't have. None of my son's medical records show a history of tics of any sort. He said he spoke at length about NOT getting IVIG which was completely false. My mother who was with me at both appointments with him was aghast at the faked records. It's difficult to imagine a doctor treating people so horribly to the extent that he would falsify medical records. The worst part is he gave us hope and then ripped it away and, meanwhile, my 11 year old son just gets worse and now I have to start all over looking for another neurologist who will treat him. I will be reporting him to the state medical board and consulting a lawyer for small claims court to recoup the money we paid him for nothing. read more

I was satisfied with this office for a year when it came to medication management, but recently, my experience has changed. I felt pressured into additional procedures that seemed unnecessary, and I wasn't given a clear explanation of why they were needed. It also appears that the new nurse has taken on a more active role in decision-making, which has impacted my care. The office feels disorganized--I've had to repeat information multiple times, which makes me question how well records are being kept. Unfortunately, I can no longer recommend this practice. Update to your reply: If you had responded as quickly and clearly when explaining why I suddenly needed procedures that you or my previous doctor initially said weren't necessary, I wouldn't have discontinued your services. You seem more concerned with reviews. read more

DO NOT COME HERE It was the first pediatric neurologist that came up on our BCBS provider search, and I wish I had looked up this location before we went, it's in a strip mall at a "brain spa" whatever that even means?? The staff is so incompetent and so disorganized. We went to discuss my daughter's MRI and they didn't have the images before our appointment, Dr.Din tried to just tell us what was on the report rather than get the images, which only added to our anxiety. We ended up having to come back later in the day with the CD images that we got from Medical City since they could not locate them. This MRI also took MONTHS to schedule because the office staff kept sending the referral to Children's even though we told them SO MANY TIMES it has to go to med City because of our insurance. DO NOT WASTE YOUR TIME HERE. They are also scrubbing their ratings  on here!!! Do not trust the 9 5 star reviews, they are absolute bullshit. I will be posting this everytime I see it pulled down. read more

I do not recommend taking your child here if you're looking for an autism diagnosis. For starters, every single appointment has been at a different location and it's never consistent. Moving boxes scattered everywhere, empty waiting areas and rooms, overall an extremely cold, unwelcoming environment. The offices at multiple locations are not clean. The rooms in the back are clearly not cleaned/disinfected in between patients - there was trash on the floor and counters from previous patients. The floors are visibly dirty with dirt and mud. None of the employees who came into the room washed their hands at the sinks literally in the same room when they would come in. The front desk/reception employees seem to have no clue what they're doing, and checking in for appointments takes way longer than it should. A lot of "Ummmmm, hold on a second". They say they will email paperwork ever and it never comes. They tell you, "We'll call with results/to schedule the next appointment" and they never call. No one that is a part of the staff ever introduces themselves, tells you their role in the clinic, etc. I brought my son to the office for a brain activity scan, one of the RECEPTIONISTS takes him into a room, doesn't wash his hands, proceeds to just start squeezing a bunch of goo onto my son's head underneath a cap without explaining to him or myself what he's doing and why. Then he says he'll be back in 45 minutes - again, no explanation, no details, just left the room. 45 minutes passed and I had to walk to the front desk to get someone to come help with my son. When he returned, he once again did not wash his hands in front of me before touching my son. For another appointment, I was never told that my co-pay would be different than it normally is. Absolutely zero communication from the front desk staff about it prior to the appointment, they waited until I checked in to tell me the copay would be 6x what it would be normally. We are taken to a back room where a woman, who I normally see working in the reception area, who doesn't identify herself and once again DOES NOT WASH HER HANDS, comes into the room and says she will be doing the ADOS test with my son. There was a small kids table filled with toys suitable for ages 2-4 at best. My son is 8. She sat down next to him, and watched him complete the same puzzle four different times. She did not take any notes, she didn't have a computer with her, nor did she ask me any questions. Dr. Din came into the room, asked my son TWO questions: "What color is the chicken? And what color is the background", then left the room. No exaggeration, he stayed in the room for 2 minutes max. After my son completed the puzzle for the 4th time, this lady said the test was done. Once again, she wrote NO notes down, and didn't explain the purpose of anything my son was doing. Fast forward to a few days later, we get a phone call for the results. The same lady, who once again does not identify herself or her role in the clinic, is on the call and NOT the doctor. She tells me that my son is not on spectrum at all, and that I should start him on a regimen of multivitamins and omega 3. I was absolutely flabbergasted. My son started Early Intervention with the state when he was 2, got diagnosed with autism then, and has been in SPED programs in school since then with regular updates from the school district psychologist saying he is 100% autistic. He is 8 now. I expressed my confusion to the lady, asking how they were able to come up with that conclusion when the doctor was only in the room for two minutes. She didn't really give me an answer. The only reason I reached out to this clinic was because my insurance needs an "official diagnosis for autism in order for ABA therapy to be covered 100%, they don't accept a school district psychologist's diagnosis as "official" for whatever reason. I was on a wait list for a different pediatric neurologist for nearly two years, then they decided they don't take my insurance anymore so I had to start over. If you value your time and money, and most importantly your child who you are just desperately trying to help - do not go here. Edited 12/23/24 - the clinic responded to my google review very condescendingly, saying their "testing" is evidence based and the outcome can't be changed for "hopes or expectations". What a joke of a clinic. My son has been in SPED and has had an IEP and accommodations for the last 6 years for shits and giggles, I guess. Multiple mothers have reached out to me on Facebook stating they have gone through the same exact scenario at this clinic - receiving a "normal" diagnosis after being seen for merely minutes in clinic. Stay far away from this practice. read more

I was a patient for about a year. Dr. Din himself is ok, but his front office staff is really mind-numbing to deal with. They guy he has there now can't follow simple instructions even after CONFIRMING numbers to send a prescription to (I qualify for a program to receive my migraine medication for free, but the Dr. has to fill out a prescription as well), this is NOT my normal pharmacy, which is where it got sent to. Now, after calling me last week to confirm that I DID NOT receive my prescription, he is harassing me several times a day because he can't remember that I already answered this question. I now refuse to return to this office or Dr. Din. I would give negative stars at this point because I have been trying over a month to get a simple prescription faxed to the correct number. Seems ridiculous? IT IS!!! read more

Had an evaluation for my daughter and after 2-3 online quizzes and a short observation, I was told that my daughter was on the autism spectrum. Dr. Din recommended a 4 hour neuropsych test and a blood test. After several months of searching for someone to do the neuropsych test I couldn't find anyone that did them on children and the blood test had to be done at quest diagnostics (my daughter is very uncomfortable with new places) I wanted to have it done at her pediatricians office so the blood test was going to have to wait. Per her records he recommended that she receive ABA therapy as well (a service that requires an autism diagnosis) and when the center reached out to verify, they were told that she doesn't have a diagnosis but they could make an appointment for Dr. Din to see her. It also took almost 2 weeks before they would let me come and get a copy of her medical records. They also sent her records to some other doctors office that she had never seen or I had spoken to. After the initial appointment I didn't feel comfortable continuing services with this doctor or his practice. Ended up having her evaluated with the school district and she was diagnosed on the spectrum and is getting services she needs through school. Unfortunately now that Dr. Din is denying her diagnosis I'm now going to have to get her evaluated again. I don't recommend this doctor or his practice! read more

The first appt went really well. Everyone was friendly, the Dr took his time, explained things. The next appt, my 5 year old daughter had to sit through something where she couldn't move. The thing was too big for her and was hurting her. She was crying by the end and all they kept saying is sit still. There was no way they got what they needed as she couldn't do what they asked. They also neglected to tell me things weren't covered by insurance because the billing guy just found out. Then when they give the "result". It's normal, any questions? no? Ok. That was it. 1 piss poor test and her issues didn't matter any more. read more

Excellent environment with highly professional attitude, very satisfied with overall management of my child. Will continue to follow up.