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    Superior Neurology

    5.0 (3 reviews)
    Closed 9:00 am - 5:00 pm

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    9 months ago

    Wonderful doctor, Dr. Alshareef, and wonderful staff...professional, respectful, caring.

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    1 year ago

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    5 years ago

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    Texas Institute for Neurological Disorders - Richardson - Waiting Room

    Texas Institute for Neurological Disorders - Richardson

    (6 reviews)

    My doctor left their practice and they never told me she was or had left. I had to figure it out on…read moremy own when my followup appointment notification never came as well as makeup for all my followup appointments that were cancelled because my doctor wasn't there anymore and all her existing patients had just been dropped off their schedule. This was a major issue but they have many more. For example it is impossible to get in touch with anyone and no one calls back when they say they will. I have asked five different times for them to send records to a different office and it has still not happened after two plus weeks. They do not have phone numbers for all of their different offices so you have to go through a system to get transferred but they made it nearly impossible to figure out extensions for all the different offices. The list goes on and on. The doctors may be good but their entire system, office management, and how they do things just isn't organized and they are flat out messy.

    After having some post-concussion symptoms, I decided to give this place a shot because they were…read morethe only neurology center that could see me within a few days and I didn't think the experience was going to be bad. What a mistake. Expect to wait at least 30mins after the start of your appointment to be called back and expect to only see the doctor for 2mins. It really makes you and your concerns feel valued (sarcasm). From the start, the receptionist could have a better attitude and speak up because it's hard to hear her behind the glass when she's practically whispering. She's the first person you come in contact with so the impression should better. I have to give Dr. Ali credit for showing some compassion, but he needs to up his game when it comes to the concerns his patients make. If I say this medicine is exacerbating other issues, maybe prescribe something else instead of saying, "it shouldn't be doing that" and to just "hang in there." I was referred to an imaging center for an MRI and that was an even worse experience. All I can say is check your insurance. Make sure everything they do or recommend you get is cleared with your insurance BEFORE you get it done.

    Din Neurology - Farid Din, MD
 Board Certified in Neurology and Psychiatry (with special qualifications in Child Neurology) and Epilepsy

    Din Neurology

    (9 reviews)

    I want to start by saying that this review is an opinion based on my experiences with this office…read moreand the providers. I began seeing Dr. Din back in March because I started having seizures in January. The only testing they have done is 3 EEGs and a general cognitive assessment. No imaging. No blood work. I had asked Dr. Din to fill out some short term leave paperwork for my job as it is extremely hard to even concentrate these days after having seizures for so long. When I came to pick up the paperwork, Dr. Din wrote that it was perfectly fine for me to return to work and driving with no restrictions. That doesn't make a lot of sense to me since I have seizures almost daily that get worse in correlation with my hormonal cycles. I asked to speak with a provider because I was confused as to why the paperwork did not support my medical history. The nurse practitioner came into the room, extremely hostile with her voice raised almost the entire time she spoke to me. What was said basically was that this office has been doing me favors in fighting with insurance for EEGs and keeping me on my medications. All EEGs have been normal, so wouldn't a different test be ordered? Apparently not because EEGs are all they have the capability to do. I don't understand how an epilepsy specialist can only use EEGs for diagnosing seizures. The entire conversation felt so dismissive and I am SO disgusted to know this is how they would treat someone just trying to get answers. Now I have to continue to take off even more work in order to be admitted to a monitoring unit. Fingers crossed that it can be soon, because I will NOT be coming back here.

    Stay away! This doctor is a liar and a coward. I called before we even saw him to see if he…read moreprovided IVIG infusions for PANS patients. My son has severe neuro deficits as a result of PANS and every specialist he sees agrees he needs it. When I was told he did, we made an appt. At the first appt, he said he wanted to do an EEG and an MRI to rule out encephalitis before prescribing him the IVIG he so desperately needed. We did both, paid for everything, and scheduled a follow up. At the follow up, he told I and my mother that the EEG and MRI were normal and that he could now prescribe the IVIG. He just asked that I call our insurance to get the criteria for IVIG to make sure it was approved. I called my insurance while there in the office and he even got on the phone to talk to them to try to get it approved. I found out the next day the insurance would cover it. I spent two months trying to get my son admitted into a hospital to receive the infusion because of his needle aversion. I was told Dr. Din didn't have hospital privileges and that I'd need to get another neurologist for a second opinion. We went through so much and I even got a second opinion from an oncologist who agreed he would benefit from the IVIG but that he had to discuss it with Dr. Din because they don't usually treat PANS in oncology. Come to find out, Dr. Din had privileges at Medical City the whole time and could have admitted him for the IVIG. When I called his office, he had his assistant tell me he no longer felt comfortable giving him IVIG and hung up on me. He didn't even have the nerve to tell me himself. I went to his office with a friend to ask why he changed his mind after he told us on two different occasions that he would prescribe it. He refused to answer our questions and only said he spoke with some fellow neurologists and changed his mind. He denied ever telling us he would prescribe it, denied that he ever spoke to the insurance company, even though I have the transcripts from the insurance company to prove it. Why would he discuss whether IVIG was covered with the insurance company if he never said he'd prescribe it? I got upset because he wouldn't answer my questions and absolutely raised my voice when he started lying to my face and said he didn't "want to" answer my questions. However, no one ever threatened him. He called the police saying he felt "threatened". When the police arrived they made sure he gave me my son's records and apologized for the doctor's behavior. They also suggested I take him to small claims court for the money I paid him. When I got home and reviewed the records, I was shocked to find he had also falsified his medical records. There were discussions that NEVER happened and recommendations he never made. He said I reported symptoms that my son has never had such as tics and things that would indicate a movement disorder which he doesn't have. None of my son's medical records show a history of tics of any sort. He said he spoke at length about NOT getting IVIG which was completely false. My mother who was with me at both appointments with him was aghast at the faked records. It's difficult to imagine a doctor treating people so horribly to the extent that he would falsify medical records. The worst part is he gave us hope and then ripped it away and, meanwhile, my 11 year old son just gets worse and now I have to start all over looking for another neurologist who will treat him. I will be reporting him to the state medical board and consulting a lawyer for small claims court to recoup the money we paid him for nothing.

    Texas Neurology Richardson

    Texas Neurology Richardson

    (4 reviews)

    It's clear to me that I'm more of a burden to this office than a patient in need of help…read more Dealing with Dr. Nguyen's office has been more of a hassle than a help. Their answers are vague, unthorough, and provide no evidence that they care to answer questions and sort out miscommunications between themselves and other offices they tell you will be doing tests they order. Find another practice.

    Dr. Nguyen was reckless in his questioning of patient on previous abuse in an attempt to prove the…read morecause of patient's injury was due to substance abuse. His questions were not helpful in the purpose for the visit, which was to determine if further medical testing, or rehab, etc. was indicated. This appointment was not made for a psychiatric assessment or for psychiatric care. The appointment was made with the diagnosis already being delivered at the emergency room by the doctor on duty who recommended follow up care with a Neurologist to determine prognosis and course of action. Sadly, this emergency room doctor, who operates out of the same hospital, recommended Dr. Nguyen. The questions that were fired off in a 20-30 initial appointment which was intended to address a Radial Nerve Entrapment, were demeaning and appeared to be intended to shame and cast blame. "How far did you get in school?"; "Have you ever been abused?"; "What do you do for work?"; are a few examples. Since Dr. Nguyen was not acting in the role of Psychiatrist and was not prepared to offer any therapeutic component to aid the patient with the painful memories his questions triggered, then he was doing harm to the patient. All of this questioning plus a brief, minutes long physical assessment in which no further medical treatment was recommended, the injury would most likely heal on its own, was performed within less than 30 minutes. The patient was left reeling emotionally. I was a witness to all of this. I am 60 years old, a breast cancer survivor, abuse survivor, have 4 children, 2 of whom have congenital health issues. I have been to many doctors over the years for myself, my children and other family members. I have never had contact with anyone as reckless in his patient relationship, of course all under the guise of seeking information pertinent to the case. None of the information changed the initial diagnosis, projection for recovery from injury or any of the neurological concerns that the patient came to get help with. Even so, when the doctor gave the final paperwork, he listed the primary diagnosis as: 1.Childhood Abuse - 262.819(based on an affirmative head nod when the patient was asked if they had ever been abused) and 2. Mood Disorder - F39. So, the patient was given by this Neurologist a psychological diagnosis based on a few answers to verbal questions and a head nod. I have NO frame of reference for ANYTHING like this. I worry for the next vulnerable patient who happens to find themselves in Dr. Nguyen's examining room. I have a moral responsibility to warn others.

    Morris Gottlieb, MD - North Dallas Ear Nose & Throat - Dr. Teresa Harris, Audiologist

    Morris Gottlieb, MD - North Dallas Ear Nose & Throat

    (23 reviews)

    Dr. Gottlieb and his office staff are just phenomenal! I,…read morepersonally, don't like doctors who are over-coddling and sugar coat their responses and conversations. I want a real doctor who is responsible and genuine and that's him and his office! Dr. Gottlieb could easily read that right off the back and was just fantastic when it came to responding to me. Honest, to the point but I 100% felt and received top notch care. I had four other friends go to him for the deviated septum surgery and they couldn't stop raving about his work. I'm just now recovering and it has been such a healthy for the most part easy recovery. My face is looking great and not a lot of bruising! Surgery lasted an hour and that surgicare staff was just as amazing. Very rarely do I review doctors office but this was worth it!

    If I could rate Dr. G and his team 15 stars, I would. From…read moreour first call into the office, they have made everything incredibly easy. They were thorough with my 3 year olds initial assessment, and when it turned out she needed her tonsils & adenoids removed, they were excellent at providing detailed explanations. They were so comforting to my daughter (and me) on the day of her procedure. And when I had concerns about her eating afterwards, Dr. Gottlieb's team member, Natalie, talked me through all my concerns, and even offered to answer questions via email on the weekend if I had more. Thank you to Dr. G and team for everything!

    Coates P Louis, DO

    Coates P Louis, DO

    (29 reviews)

    Very poor communication, not a personal relationship. Recently I was prescribed a medication for…read morecholesterol even tho not a nurse or the Dr nor the PA even told me o had high cholesterol. When I called to ask why I was prescribed this, the nurse on the line gave me an attitude and told me that they sent me a message on my patient portal. I didn't even know I had a patient portal. I would have appreciated a call, fe my doctors office explaining the lap results, discussed options, but instead I go to the pharmacy and find out from the pharmacist that I now have a prescription for some sort of cholesterol medicine. Very impersonal, super unprofessional, and I feel like nobody could be bothered to pick up a phone and talk to me voice to voice about a health issue. Won't be going back here ever, and I would not recommend anybody who is looking for a Dr to start going here. I feel like a number, and that they are just trying to push as many people thru in a day they can. Do t ask questions, don't waste their time. 0 stars, very disappointed.

    I'm not sure why Dr. Coates' office allows a rude receptionist to answer the phone and make…read moreappointments. When I asked her why she was being rude she proceeded to say she wasn't and hung up, then no longer answered any of my phone calls. If you aren't happy with your job then leave, some people avoid going to the doctor because of people like this woman. From the looks of other reviews this office is notorious for their horrible bed side manner. Wish I could give them 0 stars.

    Superior Neurology - neurologist - Updated May 2026

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