Very friendly and attentive staff. Feels very clean. They have always gotten me in and out quickly. They run right on schedule. I get my results back the same day. read more

The staff seemed to all enjoy their jobs and each other. My family dealt with an emergency this week and I felt as though it was one of the cleanest and smoothest ER experiences. The free parking garage was such a plus. They also have free parking for admissions. read more

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worst hospital ever! emergency department , you let my brother leave there with a broken nose and blood was everywhere , you did not give him any treatment nor any medication for the pain instead you treated him very poorly! i do not recommend this hospital emergency room! i will also be reporting this to the better business bureau! read more

At first I got a bill showing I owed $55 for my ER visit after my insurance covered most of the bill. I immediately paid. I then got a bill a few days later showing I owed an additional $7000+ for the same ER visit with a very generic line item of "Generic Commercial Superpayor Adjustments". There is a Federal "No Surprise Act" which outlaws being billed beyond normal in-network cost sharing. Be wary of the bills from this hospital. read more

My mother had a fall in the shower and was transported via ambulance. They were assuming she had a drinking issue due to hereditary conditions and were saying she was on medications she's not allowed to take due to said conditions. I offered a list of her medications and the nurse told me they didn't need it. Overall terrible experience with bedside manner and basic medical procedures that should be done when someone is brought in during an emergency. I immediately requested a transfer since I did not feel the hospital or its staff were equipped or cared enough for her to be in their care. read more

I arrived 7pm on 1/23/26. No one in waiting area and brought to a room. It is now 1:49am and even after buzzing 3 times no one has responded in 2 hours. Dr. Ordered MRI 3.5 hours ago and nothing. Problem is worsening but no one here cares. I may die in this hell hole where no one gives a damn. Score is -5 stars. read more

Methodist Richardson Medical Center - IV must be wireless since it isn't connected to the bag. - Medical Centers Near Me - Richardson, Texas

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As the wife of a veteran, I've spent years by my husband's side through countless emergency room visits. It's easy to feel overlooked in busy ER hallways and waiting rooms, but Jo Jo made sure we felt respected and cared for from the moment she approached us. She came by with a basket of cool drinks, offering not just refreshments but a moment of kindness. Her energy was uplifting, and her ability to connect with people--especially veterans like my husband--was truly special. She listened with patience, followed through on concerns, and treated us with genuine compassion. Jo Jo made a difficult day easier, and we're grateful for everything she did to make us feel seen. read more

I cannot say enough wonderful things about Methodist Richardson Medical Center. From the moment I first started coming here for my tests and procedures, I have consistently been met with kindness, professionalism, and exceptional care. Dr. Howard and Dr. Patel are truly outstanding physicians who take the time to explain everything in detail and ensure I feel heard and understood. The nurses and staff go above and beyond every single visit, showing genuine compassion and providing excellent bedside manner that makes such a difference in a patient's experience. I especially want to recognize Nurse Len, who has been so incredibly sweet and patient, always taking the time to explain everything thoroughly and making me feel comfortable and supported. It is rare to find such dedication and empathy in healthcare, but this hospital is filled with it. Every time I come here, I feel welcomed, validated, and cared for. The entire team--from doctors to nurses to support staff--creates an environment of trust, comfort, and excellence. I am deeply grateful for the care I've received and would highly recommend Methodist Richardson Medical Center to anyone seeking compassionate and thorough medical treatment. read more

Doctors are great. Billing has decided to charge you as though a specialist office visit is an outpatient hospital visit. $600 for an office visit when even my insurer says they are wrong. Hoping UHC drops them for fraud. read more

The admission process is really quick and easy. The employees are very nice and they create a pleasant atmosphere with the soft music playing and the wall art provides an artsy scenic experience that is joyful for the eyes! The initial process of care is beyond excellent. I am here for a surgical procedure and check in process and the assisted walk to the waiting room was good. read more

Methodist Richardson Medical Center - Nice wall art in hospital! - Medical Centers Near Me - Richardson, Texas

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Surgery for mother's cancer. Staff was outstanding so pleased with the care she received!!!!

We were sent home from Methodist Richardson ER with NO DISCHARGE papers at all after having a catheter installed on my son. No instructions as to what to do with the catheter as far as cleaning or anything. We have taken him to the ER and is currently in another hospital with a severe infection from the catheter. It might have saved us all a lot of misery and money if he had been discharged correctly. Don't plan on ever going back there AGAIN. This is the second mistake from them for him and 2 for his Dad after being there. OMG read more

Came in with chest pains. Was sent by my doctor because of possible heart attack. Instead, waited for 4 and a half hours and no one blinked an eye. I asked 3 times when my turn was, and he told me 10 people ahead of you and that there are no rooms. I walked out. Told the receptionist I'd rather die in my bed. Don't walk, run away from this place! read more

If I could leave 0 stars I would. Cruel & borderline evil staff, overall traumatizing experience. The worst "care" I've ever received. Left worse than I arrived. read more

My fiancé has a lot of health issues and has gone to many different hospitals that have treated him very poorly. We have been coming to Methodist this past year and have had nothing but a great experience. All of the doctors are nice. All of the nurses are nice. The staff is nice. Len came into my finances room and asked if he was comfortable and happy etc they even asked how I was feeling they're very comforting in this hospital! They make you feel very welcome. I can assure you that you would be in good hands. They're nurses here that have been working here for over 40 years! And you can tell by the professionalism It is very good! We always leave feeling cared for and important! I am very pleased with this hospital! read more

I gave birth here and it was so amazing!! The nurses were literally angels and so so helpful. I ended up wanting a c-section after 4 hours of pushing and baby not wanting to come out. They had him out safely and me back in the recovery room with him so quick and efficiently. I definitely would recommend giving birth here!! The recovery room was relaxing and there was a nurse coming in to check if we needed anything constantly. I love it here and definitely want to give birth here again!!!! read more

Methodist Richardson Medical Center - Labor and delivery room - Medical Centers Near Me - Richardson, Texas

All I can say is that I was very impressed. With everything going on, COVID and people being sick daily. They took really good care of my husband and treated him with great care. I have no complaints with the doctors, nurses, or staff. I know being transferred from one hospital to the next could not have been easy for Kenneth. Dr. Raja and his staff were awesome. He put our fears to rest about what Kenneth needed done and gave us hope and relief to look forward to.. They were all attentive, caring, great listeners and answered all and any questions that we had. That made a high difference to Kenneth... The janitorial staff and the Dietary staff were great as well. Due to everything going on they made sure his room was always properly cleaned and that the food was still warm... The rooms were nice, the hospital was clean, the restrooms were always clean and the lobby and stuff were neatly decorated. The staff at the information desk was nice and informative. So the bottom line is everyone's good and we are looking forward to Kenneth having his surgery here. We would recommend them to family and friends. read more

Methodist Richardson Medical Center - Lobby - Medical Centers Near Me - Richardson, Texas

What you guy/gals with the negative comments don't know-they closed down another hospital in Garland... so, unfortunately a lot of people are coming to this lovely hospital. Just maybe some folks are behaving very rudely, disrespectful and unappreciative towards the Dr's and nurses. My mom has been a patient at least 4 times, and the Dr's, nurses and staff as a whole were so very kind and caring. I actually slept/stayed in her room each and every night. So, if you have to wait 2-3 hours to be seen please be kind and set an example for the folks who do not know how to behave. Life is a boomerang I assure you. read more

Had a short stay and the staff were all really pleasant and attentive. When it came to there kitchen services I thought it was weird that one day in Calling for my meal they were out of all milk and this was for breakfast. I guess I always thought hospital was stocked on that. Only reason for my 4. Other than that my stay was short and sweet would return here if I ever needed to again. read more

Over 16 hours after being admitted we still don't have a room. Thats a long time to be in the hall of the ER. Dinner was served at 3:16 pm. read more

Fell and broke my wrist, went to Methodist Richardson Medical Center ER. They took me back right away, got an IV started, pain meds and antinausea meds within a few minutes of getting onto the bed. (My BP had dropped out). Holly was the nurse and she was excellent, listened well, explained every procedure -she answered all my questions. She was friendly, but also professional and knowledgable.The doctor who reset my bones explained what he was about to do and what to expect. I felt I was in good hands and when you're in acute pain and scared, this is very important. Thank you MRMC ER. read more

My mother was recently admit here, the staff where very friendly and attentive to her. Special thank you to our RN [ Ralph Belmonte] he was beyond amazing , he took excellent care of my mother, me and my family are grateful &thankful for him. read more

I had a very disappointing experience at this hospital. I spent five hours in the emergency room and was only seen twice. Additionally, the physician assistant was unprofessional and did not provide the care I expected. I left the hospital still in pain and without receiving the proper treatment. Going to go to another hospital read more

All I can say is if you place any value on yourself or loved ones is to avoid this hospital like plague. Their main and only goal is to extract the maximum amount of money from you and your insurance carrier as possible and they care less from whom it comes from as long as they get it. My wife was in intensive care there for two weeks and they sent her to a different hospital with a lower care level when they found out she had flesh eating bacteria on her leg which consumed 2 lbs of flesh in 24 hours. The hospital they sent her to did an initial evaluation on my wife before accepting her and diagnosed this. They are required to send her back to Methodist which they did 3 hours after receiving her since they didn't have the resources to treat her. after my wife returned back to Methodist, they had the gall to tell me she contradicted flesh eating bacteria at the other hospital. She spent her last 2 years of life by having a nurse at our house everyday to change the bandages on her legs. Also be advised that this hospital is ranked at the very bottom in the 10 county DFW metroplex. Suing hospital are no longer an option in Texas since tort reform only allows $250,000 max which doesn't even cover attorney fees, expenses and expert witnesses so you would be left owning money on a successful lawsuit. read more

Health Care ICU We were admitted on 10/3/2023dad had a low sodium level which ended up being a stroke. We were quickly admitted and set in an ICU room. We had an amazing nurse named Sarah she was very kind, loving and understanding towards my dad care needs , she was also very educational taugh us and explained all the things that were happening in my dad situation. From being there a week in ICU in the 6th floor we were transferred to the 3rd floor which we stayed there 2 days once again we had tremendous people caring for my dad during his stay there , from there we went to 4th floor and again we had the best caregivers along we Chris as my dad Physical Therapist very caring and knowledgeable therapist. I just want to Thank all the staff from front to back for a well done job that was done with love and caring for their patients/my dad. read more

Mom was sent to ER in Methodist Richardson Medical Center by ambulance last Saturday, July 30, 2023. She was in pain and had a fever. All the staffs were very professional and friendly. Mom was at end stage Alzheimer. The social worker at the hospital helped us arrange meeting with hospice and make sure all the equipment and supplies were sent to our house on Sunday before sending mom home by ambulance. Mom went home with the Lord peacefully at home Monday morning. When I received the card sent and signed by Methodist Richardson staffs, it bring tears to my eyes. Thank you for taking care of my mom. read more

Methodist Richardson Medical Center - Medical Centers Near Me - Richardson, Texas

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Methodist Richardson Medical Center 2831 E. President George Bush Highway Due to a heart problem I had AV IV in my left arm and another in my right arm. Both of the IV's started by Garland fire and rescue were poorly done and went necrotic. Necrotic means the death of most or all of the cells in an organ or tissue due to disease, injury, or failure of the blood supply. The Hospital staff should have replaced both IV's as soon as they identified the necrosis. One of the charge nurses noted the necropsy but never did anything about it. It wasn't until one of my cardiologists noted the necropsy that nurses were sent to change my IVs but that was toward the end of my stay. The staff used an infrared vein finder to reinsert fresh IV's but they had to borrow it from another unit! I was in ICU then CCU. When admitted, I was dehydrated and/or my heart was not pumping properly resulting in my veins etc being much harder to find. Starting on my admission date they wanted blood at least 2 times a day. Whenever someone tried to draw blood, my skin was stuck and/or probed by nurses or phlobotimists no less than 4 times EACH TIME blood was required. There were a few exceptions where a nurse or phlebotomist got blood from a vein on the first or second try. There were other exceptions where they gave up and had no blood draw. An infrared vein finder would have been handy here too! Solution to this complaint. There should literally be a vein finder shared between every 2 rooms in a modern trauma center (that is getting more beds by the day). PERIOD. I see billboards bragging about how many beds the hospital has. They should equip them properly before adding more! My second complaint; More devices and maneuvers that can help in a blood draw, catheterization or any procedure where you need to stick a needle into a vein. It seemed like every time someone was coming to get my blood, the room was Far Below what would be normally accepted cold temperature in a hospital room. Solution to my second complaint; I understand that some patients say they need a room that's 78 degrees Fahrenheit and some patients say they need a room that's 60° Fahrenheit. But surely there must be some way to find a middle ground. Without remotely changing the temperature in the patients rooms! Also, the staff should be schooled on colloquial methods to help in blood draws like ensuring.the patient iswarm. Offering warm moist cloths, to bring veins closer to the surface and ensuring the patint is well hydrated. NONE of this happened to me as a patient there. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ My third complaint ; SIMPLE SOLUTIONS. If I were afforded a warm, moist towel before each blood draw. I would not have the significant bruising that I currently have 9 weeks after my initial admission to the hospital. PHOTOS STILL AVAILABLE ! ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ MAJOR complaint: personnel A Nurse made some innocent mistakes. She just needs more experience, training and guidance. In the early hours of May 1st, I awoke ill. Because of my IV's, etc., I could not reach a sink, countertop, or a trash can or anything to vomit in. I pushed the nurses button and Ruth arrived shortly after. She heard me retch, and the best she could do was to give me a quart-sized disposal bag to vomit in. Consequently, there's vomit on my face, my tray and other places. Sarah was able to wipe some of the vomit off of my face. But then without rinsing it, she wiped the rest of my face with the same washcloth. I know she did not do this deliberately. She just freaked out when she knew I was going to throw up and everything that happened from there on was chaos. Either that night or the next day, when it was time for my nightly meds, one of the pills fell out of the blister wrap onto the floor. She picked it up off of the floor and gave it to me to take. I believe Sarah can train her way out of this reaction to determine whether she really wants to be a nurse. You cannot untrain what a certain male nurse has in him. One of the charge nurses offered the use of the portable toilet to me. While this is embarrassing, using it would be less embarrassing than making a mess on the floor. This male nurse kept the portable toilet just out of my reach and the portable urinal was always part full making it difficult to use without spilling. He has zero compassion for his patients. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ MAJOR Complaint: returning home sick It took a full month for me to recover from a cough/cold I got while in the hospital. That was in addition to recovering from what put me there! ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Methodist Richardson brags about how many beds it has but the fact is that the staff and the beds are under equipped. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Don't even get me started on the CEO's salary. read more

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One of the worst medical experiences I have ever had. The doctors do not listen and the night staff treats patients horribly. The night staff is unresponsive and have the nastiest attitude. During my recent hospital visit the staff made me to sit in my own excrement while I pressed the call button multiple times. Their response was that I was not the only one needing assistance! This place is HORRIBLE! read more

the staff here is amazing terry zara Sarah fumika i couof go on and on I have had experiences with hospital dealing with my mothers illness this place has the best nurses I don't know much about everything else here but I'm writing a review on the the nursing staff five stars I have seen some people in other hospitals especially night nurses where they are just getting paid and will manhandle your love ones these people actually want to be there and care read more

Don't come here if experiencing chest pains, took them 3+ hours for us to be called to the back. Front desk dropped the ball and didn't help us until I spoke up. read more

This hospital is horrible. My father was admitted for high blood pressure . He observed two workers going through his belongings. He told them to leave. They got two more workers and tied his arms and legs to the bed. He was injured extensively (see pics) . Richardson Methodist police were called and they sided with medical staff. They said he had dementia . My father has never been diagnosed for any type of dementia . This hospital is a very dangerous facility. DO NOT stay overnight here. Avoid at all cost. read more

Methodist Richardson Medical Center - Injury endued - Medical Centers Near Me - Richardson, Texas

Came into the ER 2x , was put inpatient for the weekend. I have received exceptional care. The medical staff here truly care for their patients and are incredibly kind and compassionate. You can tell they lead with empathy in all they do. I am so grateful for a hospital that truly listens and takes care of their patients. Thank you, to the multiple ER doctors, ER nurses like Donny and many others, Dr. Daniel Pereira, nurses Candace, Tran and the many other nurses that cared for me. Thank you Methodist Richardson, for being a hospital people can trust. read more

I was charged $300 just for visitation at the hospital and $400 to be prescribed medication for allergies, which I then still had to pay out of pocket for at the pharmacy. The thing that frustrated me the most is that they did not inform me about the $400 until two weeks later when I got the bill in the mail. This hospital is truly ridiculous. Don't come here if you wanna get robbed for your money! There is better hospitals out there, make some time to do your research before going anywhere, that way you don't get hit with any sudden unpleasant surprises! read more

My son was at Methodist, Richardson, Tx for only 4 days. He was transferred from Methodist, Charleston via Ambulance to Richardson. Upon discharge, my son had no way of getting home because he had no money or credit cards on him. Home is in Cedar Hill, TX. A Social Worker by the name of COURTNEY, called me to pick up my son. I am a senior citizen, and does not drive. She was extremely rude, nasty, and began yelling at me , saying that she does NOT have the option of providing transportation to get my son home, and demanded the reason why I am unable to to get him. After this unprofessional behavior, I called back the unit, and asked for his nurse, Dolly, who gave me this Social Worker's supervisor's extension. PROBLEM SOLVED!! This Social Worker, COURTNEY should NOT be working in Health Care! She should NOT be working with the public! As a Registered Nurse for 38 years, I have NEVER encountered someone this unprofessional, and DISRESPECTFUL!!! METHODIST HOSPITALS NEED TO SCREEN THEIR APPLICANTS BEFORE HIRING!!! Many thanks to Dolly, the regular nurse who gave my son compassion care. read more

If i could leave less than one star i would. My husband went there on July 3rd because his stomach feeding tube came out. The we doctor put is back in. Total charges weee over $2000 for a one minute procedure. Next morning the tube fell out again. Back to the ER where a different doctor put it back in and another $2000+ bill. Next early afternoon the tube fell out again. M husband just stuck it back in himself in frustration and we saw the specialist the following friday. The specialist said both ER doctors did not install it properly. It is very basic to do, the ER docs need to be trained better or read the instructions! read more

UPDATE: The staff at the E.R. gave me four medications. Of the four, THREE of the drugs given have serious interactions with my current medication. This is absolutely unacceptable and I cannot believe a hospital is applying this kind of treatment without review of patient files. Absolutely horrid. They gave me medications that gave me an incredibly adverse reaction, and refused to acknowledge the symptoms I reported during my intake, instead classifying it as an altogether different category of medicine. I found the E.R. staff to unhelpful and to make assumptions about me based on physical appearance rather than the symptoms actually reported. read more

As far as hospitals go this one is super nice with all the bells and whistles. It's pretty opulent and makes use of all the latest technologies. There's a lot of parking and everyone who works there was helpful and courteous. the nurses provided decent care and the attendants treated my father with respect. read more

Went with my daughter to take my granddaughter to lab for newborn check. The front desk guy was very kind. He contacted lab and the lab supervisor 4 times to let then know we were still waiting for a lab tech to come. We waited an hour no one came and we were the only one waiting in outpatient lab. Will not be returning here for any services. read more

Best hospital stay since returning from living overseas! Thoughtful, caring and comforting. Dr. Jeyarajah is absolutely the best in the DFW area. He reads and reviews everything. Saved my life as I was wasting and would have not made it through the year. Thank you Lord for skilled hands, caring and knowable staff. read more

told by the doctor to get to the er right away after a scan. then sat in a hallway for 2 hours so far. this place is crap. 3 hours later and no nurse and no attendant to help. they need to shut this place down floors are filthy read more