I have been using Lonnie and Hornback for approximately 10 years I came to them at a point where another accountant, not a CPA, had done our taxes and left us owing $8000. I had never owed that much before and nothing had changed. Cheryl Hornback redid my returns and brought number down to around $1500. I have been using them ever since. my husband and have increased our net worth three times over in the past 8 years and they still manage to get all of my tax returns done promptly and efficiently, Including my quarterly corporate tax filings. read more

This is a very scary and petty CPA firm. All I wanted was an apology from Matt for showing up unexpectedly with my first quarter financials in plain view for everyone to see (these would normally be delivered in a sealed envelope marked "Confidential" or at least some kind of envelope)... Matt likes to hunt me down in my store; he feels that I should be at his beacon call. Just drop everything and take care of him. Remember I am the customer! I don't want to stop in the middle of the day and randomly discuss my financials. Really? So when I send an e-mail (several actually) and try to follow up with phone calls all it get is a very bad yelp review naming me personally? No return phone call... I tried to call to speak with Ken Lonie today but he is out until Spet 4th. Well kids I am FURIOUS NOW! What next? Words cannot express my anger and contempt for you guys! Yes you are fired; I don't want my second quarter just shred it all. Update Sept 6th. Did call Ken Lonie and he just hung up on me..... read more

My family and I have worked with Ken Lonie and his associates for well over 2 decades. I speak from personal experience when I say his commitment to continued excellence for not only his clients but for the way he treats his staff and business is nothing short of outstanding. I highly recommend anyone interested in saving time & money for their accounting, bookkeeping, and tax needs to spend a few minutes with Ken and his team. You will be utterly impressed by their professionalism and service. read more

We have been using Ken Lonie (now Lonie and Hornbeck) for over six years now and we have been extremely happy with the results. As our company has grown tremendously during that time, we have known that we can call with questions and receive helpful and friendly responses. We have a family business and love that they are family owned and operated as well. I would highly recommend all of them to any of my own customers knowing that they would be happy with the result! read more

I've been meaning to get around to writing a review for Ken & Lonie we've just been so busy with our business I'm now getting around to it. We've been a small business owner for a little over 2 years now, and upon meeting with Ken & Lonie during the first year of our business, we have had a significant growth due to their ability to help us maintain great bookkeepings. We have since referred two other small business owners to K&L CPAs. If you need help getting your books in line, a great CPA to take over the services or help make sure all the proper paperwork is filed, I would highly recommend Ken and Lonie CPA to anyone in the Inland Empire needs help. read more

Lonie & Hornback, Inc. prepared and submitted my tax returns (both state and federal) for fiscal year 2014 on March 16, 2015. After submission on the tax returns there was a balance owed of $1,415 for the federal return and $1,076 for the state return. On or around January 5, 2017, I received a certified letter from the IRS stating that the IRS was conducting an audit on my FY14 taxes, which resulted in an increase of $3,677.32 (including penalties and interest) for under paid taxes. The IRS was disallowing the foreign income tax credit on the FY14 return. (Note: Ken Lonie claimed the foreign earned income tax credit on my return even though I work for the Department of Defense. I was living overseas at the time so Ken Lonie thought it was applicable. This is what caused my tax return to get flagged and resulted in the audit.) I immediately contacted Lonie & Hornback to notify them of the audit as they prepared my taxes. The letter from the IRS stated that a response was required within 90 days. Ms. Cheryl Hornback (an associate of Lonie & Hornback) contacted the IRS auditor and requested an extension in order to investigate the audit. I was instructed by Lonie & Hornback not to pay anything to the IRS (including penalties or interest) until the investigation was completed. On February 3, 2017 I provided documentation to Ms. Hornback (as requested by the IRS), which provide my job description, proof of employment, dates and location overseas, and an official letter for my overseas employment. I sent an email on February 22, 2017 to Lonie & Hornback asking for the status of the audit and was told that all the required documents were faxed to the IRS agent who would review within a week. I did not hear anything back from Lonie & Hornback, so again on March 13, 2017, I sent and email following up. I was told by Ms. Hornback on March 14, 2017 that the IRS is denying the foreign income credit that was claimed on the tax return. However, Ms. Hornback again told me that she "needed to look into this more because I want to make sure. We have 90 days to respond and right now I am just super swamped with tax returns due tomorrow for my corporate clients." On April 24, 2017, I received a second certified letter from the IRS with regards to the audit. Again, I sent an email to Ms. Hornback asking for the status of her investigation into the audit. She responded on May 2, 2017 and stated, "Sorry I didn't get back to you last week...we had another big deadline yesterday and a short amount of time to get it all done. I am researching the tax issue this week... I will let you know." On May 29, 2017 I sent another follow-up email to Ms. Hornback stating the following: "Can you please provide me with a status of your investigation? Based on the letter received from the IRS the deadline to respond and/or accept their findings is coming up. Also, if my taxes were not prepared correctly, I don't feel like I should be liable for the penalties and interest charges for an incorrect submission." I then received a phone call from Mr. Ken Lonie on or around June 5, 2017 stating that I had to pay the additional taxes. I reiterated that I did not feel I should be liable to pay the penalties and/or interest charges for the taxes that were prepared incorrectly. Mr. Lonie agreed and as a result mailed a check for $582.00. I mailed a check that was cashed by the IRS on June 16, 2017 in the amount of $3,492 ($2,910 additional taxes plus $582 in penalties) per the letter certified received from the IRS on April 24, 2017. On August 28, 2017, I received another certified letter from the IRS stating that the IRS revised the original interest and penalties charges from $582 and increased the amount owed by $276.72. I sent a copy of this letter to Lonie & Hornback as per our original agreement; Mr. Lonie agreed to pay the penalties and interests. However, Mr. Lonie responded and stated that he is not responsible for the interest and that I needed to pay it. I responded and explained to him that I was instructed by his office to "not pay anything until the investigation was completed." I also reminded him that it took his office from January 2017 until June 2017 (approximately six months) to provide me a response and that that additional interest was accruing during this time. Ken Lonie was not at all helpful or responsive during the audit and as a CPA he should know the tax laws. He prepared my tax return incorrectly but did not want to accept it or take responsibility for it. read more

Thirty Years with the firm and if there were six stars I would give them. I moved from CA to TN eight years ago and still have Ken and Joan and the rest of the firm take care of my personal and business needs. Ken is loyal and trustworthy, and my association with everyone in the firm is top notch. I am 65 and this is one of the few Companies/People that I Trust with my financial information. read more