Don Copeland is fantastic! If I were to give myself a review in regard to being an easy customer? LOL, I'd probably only get 2 stars. That's where Don Copeland comes in. I'm never prepared for taxes and almost always file for an extension. Don's protocol is to do that automatically, if it appears you are not bringing in your tax info before the due date. Phew! Such a relief. As far as value for the work done? I'm totally satisfied with the money I pay for Don's services. He's answered a zillion questions and advised me in other financial concerns as well. I really have to give a shout out to Toni too! She's at the front desk. She is kind and thoughtful and an incredible help for your tax needs and beyond. read more

I came to get some professional advice on my company's P&L and manage my tax liabilities. This company is very professional and the staff is very welcoming. The key thing for me is the actual work being done. I need quality attentive work where I can call and they will answer, not put me on hold. This is why I collaborate with this firm. The importance of my company and the numbers involved is significant so I don't need mistakes or apologies. You feel me? In the past, the wrong firm can cause great headaches such as being audited or huge penalty fees and all you get is apologies..lol. This firm vibes with me and they look out for my best interest. That's what I need in business. Like I said, the firm is very professional but I need to make sure they can produce when necessary and they produce. read more

They have been doing my taxes for years now Im satisfied Introduced to them when i was married Now separated and still amazing read more

Top notch tax service team! I highly recommend their tax services. Great customer service and very knowledgable team. Thank you Mr. Copeland for breaking down a complex tax issue! They can handle any tax issue! read more

My tax lawyer sent me to this company during a major audit to review and correct my returns, they did a very good job, and I have been using them ever since. They deliver very personalized service and my CPA Cheryl Miranda is always available to speak with me about any tax related issues. I would highly recommend them. read more

Don and Team are true professionals. They have been my go to tax advisors for years and always complete their work in a timely manner. I highly recommend them. read more

They have been handling my personal and business for over 5 years now. Thankful for their expertise and guidance, especially with all the craziness that is COVID and 2020. read more

I needed help with my taxes and was recommended this place by my co worker. If you come to this establishment, you are dealing with true and knowledgeable professionals. They gave me morE information than any company I've worked with. Very nice and helpful people! read more

Cheryl Miranda has been my CPA since I moved to California 5 years ago. She is not only very intelligent, extremely professional, and always reliable, but she is kind and authentically cares about doing a great job for her clients. On top of all of that, she is a caring mother who has raised two great kids, which just adds to her great character. Should you decide to switch over to this accounting firm, I highly recommend that you request Cheryl Miranda to be your CPA. read more

After 10 years of using this firm, and had felt that this firm had gotten too busy to truly have my interests in mind, I finally left. The people were nice, but my decision was based upon what was best for me. At one time, the service was one on one. This year, they couldn't seem to recall conversations we had. CPA even claimed they never had any such conversation. If your tax needs are simple, this may be the firm for you. As for me? I moved my cheese......there are now a large number of qualified CPA's in the valley. read more

We are not always timely and pretty much last minute in filing our taxes. Copeland is always timely in getting them done. They may have a few questions to make sure that everything is accurate. So glad we found them thru a friend and follower co-worker. read more

I was referred to Copeland, Miranda & Benner CPAs by a friend and Cheryl received my email inquiry. Cheryl was responsive, timely and completed two years of my taxes and established an LLC account in less than a week. She understood my rush to get everything completed within my given timely and she exceeded my expectations. Cheryl is knowledgeable and the platform her and her colleagues use to track and upload documents is phenomenal and everything is on a secure thread, so it is easy to read and reference items! Cheryl is great, communicative and extremely personable, I will be returning to get all of my taxed need completed by her and will definitely recommend her services! Thank you Cheryl! read more

I had been using this firm for some years for my personal and small business taxes. When dealing with my 2020 taxes, I discovered I had been given some bad advice in 2019. I needed a small bit of information to be able to finish and file for 2020. I have been in the business world for decades and never encountered a person so rude and unprofessional as Cheryl Miranda. She completely ignored my telephone messages and emails. I finished up without her. Use this firm ONLY if you want to be abused. read more

The company was professional, exacting,and great priced...when you need a company to back your investments and manage tax liabilities I found this company, I can call home. Business is only good business when it's in the hands of people that care about your future keep up the good work! read more

This was my experience. I received my 2019 tax forms in the mail in March of 2021 by this firm with no explanation as to why. I was confused that I was receiving my tax forms a year later. I immediately called up, I was told my tax forms were found in a box and never filed and needed to be sent in. I was like "WHAT?!!" What do you mean they were never filed. They said we tried to contact you, I said " How did you try and contact me, phone, email, letter?" I never received anything! They acted very nonchalant like it was no big deal and just sign them and mail them to IRS. (They sure notified me to let me know there prices have gone up! ). This firm does not care about there clients at all! They are a big firm and if you slip through the cracks no one cares! As a result, I never received any stimulus money through the pandemic. My business was shut down for 9 months and I desperately could of used it to help through a tough situation. I still have not received any stimulus and my 2020 tax refund is being delayed because of there negligence! read more

I had the exact same experience as Tinky. I wasted a lot of time and still had to pay for the service. Upset.

Had my taxes done by Betty in April. She really helped us out and gave us valuable advise on our financial situation. I misplaced my taxes and had to get fasts done for my child so I called the office. Receptionist was happy and efficient. I had a replacement copy within hours and was able to complete the fasfa college information in a timely manner. I recommend Copeland Miranda and Benner for your tax and finance needs. read more

We have been coming to Copeland now for 2 yrs. great and professional services. Very please with there time availability. I would highly recommend them. read more

This firm over the years for some reason can NOT remain at one Location. For what-ever reason they continue to MOVE their office about every three-four years... This clearly and undoubtedly defers the customers filing process. We've endured the experience! We made extended reasonable efforts over the years to stay-loyal to the Copeland & Benner CPA'S, and however, the staff, (Darlene), was challenging, kind, soft spoken, short, appeared-always irradiated, seem too busy upon reaching the firm, and always for some unknown reason would respond with unclear misleading promise information. The CPA presents a strong voice of expertise when she finally returns a courtesy phone-call. We come to learn that after all the years of customer loyalty, she does not actually prepare the taxes as pledged, she directs the customer tax-work to her part-time employee, (Darlene), clearly with sub-par industry experience. This was frustrating to learn for lack of better words. Would we recommend this firm? Let a simple assessment grant the results. Cheers - read more