I have been long torn about whether to leave a review or not, but now I believe it is time that I…read moredo because damage has been done and I need to let people know about it. I needed a rear differential for my V8 van. Previously I had been getting an unbelievable 18-22 mpg. Not knowing exactly what to look for, I asked several times if the part they had would give me the same mileage. I was told that the gear ratio was the same and I'd get the same mileage. After I bought it on good faith my mechanic told me it was a different ratio, but I had already bought this one and sold my core. I had to move forward. Right away it went down to 11 mpg. So I have been afraid to drive it with gas fluctuating between 2-something and $4. Their carelessness halved my mileage, and made it so I don't even want to drive the vehicle any more. I am reluctant to sell it because any buyer will be expecting 18 miles per gallon. Who is going to buy it when I tell them it gets 11 mpg now?

I have been sending people to this shop for years. I also enjoy their commitment to local racing…read more Never have I heard a bad comment or even a shread of evidence they are nothing above perfect. I dont believe a review from Anchorage Alaska from 2012 has any bearing on this company. Hope my five star can nullify it.

I've been bringing my Audi here for about a year since I got a massive repair estimate from an Audi…read moredealer. While these guys are not cheap, they are far less expensive than the dealer. Most importantly, they are really into working on European cars, mostly German brands. They are very knowledgeable and know all the ins and outs of all the cars, their subtleties and nuances. And they are always happy to explain everything they are doing. They are also really nice people either on the phone or when you show up in person.

do not ever use this shop, ever!…read more 3 incidents with them of complete incompetence followed by gaslighting. 1st was installed new supercharger pulley in sl55. they put it in and told me it was factory defective with a little slop in it. they said "it should be all right though, and we'll monitor it everytime you come in!" a few thousand miles later this m113 engine had catastrophic internal damage with oil in the intake. alex at eurocharged found me a used m113 engine and we paid eurocharged $11,000 to put it in. around 2000 miles after installed, this engine also suffered catastrophic internal damage, with no engine compression. aj at eurocharged was unwilling to help, and said get your car picked up now out of our lot, we have no one to work on your car, i lost two technicians. it's aj's world, its not about the customers, it is not about doing the right thing, it's about aj's profits. read the other reviews, they have to upsell now to even stay in business. research eurocharged, they're co-owned by a cpa, someone focused on profits, not fixing cars the right way. go to imola, eurcharged has zero integrity left. if you're still reading this, here's the 3rd incident of eurocharged's incompetence: $1500 michelon pilot sports aj ordered and then after they mounted and balanced them, aj said one wheel was irreparable. he said he couldn't return the tires, and for me to eat the $1500 bill. basically again saying eurocharged has zero responsibility when it comes to their screwups. i told eurocharged the tire wasn't holding air from the wheel being bent before i even dropped the car off. they said they fixed the wheel, ordered the tires, and then decided it was unfixable.

I need to leave a review for this store because they were lifesavers. The winter of 2024 to 2025…read morewasn't what I'd call difficult. We got a little snow, but not much. In addition, I was working from home a lot. I had just purchased a 2021 Ford Explorer, which should handle some snow. The winter came and went without any difficulties. Fast forward to December 2025 and the situation changed dramatically. I was no longer working remotely as much, and so far it's been an old fashioned Minnesota winter, with all the cold and snow that comes with it. On 12/09/2025, we had a pretty decent winter storm roll on through and it was life altering in the sense I've never been afraid while behind the wheel of a car -- until now. I was barely able to stay on the road. The tires that were on the car were so bad I couldn't even make it up a 3 - 4% grade hill near my house. I needed tires badly. Discount Tire has been my go-to for tires for the past couple of decades. I made an appointment for 12/20 and ordered the tires I wanted. Mother Nature wanted to time t me though, and what was supposed to be just a "dusting of snow" on 12/18 turned into a winter weather advisory. It wasn't as bad as the week before, but it was bad enough that I didn't want to have to deal with it anymore, if I didn't have to. On Friday, December 19, I got off work early so I called Discount Tire and begged to get in to have them installed. The person I spoke with told me to bring it in and they would get everything installed that day. I cannot express my gratitude enough for them making the accommodation to get me in, even a day earlier. Now, I'll be able to navigate the remainder of winter without nearly the difficulty I once had. Thank you to those that stayed late to get my tires installed and get me back on the road! A special thanks to Caleb, who somehow was able to get me in on a Friday night after 5 PM. You are literally lifesavers in this case.

Friend noticed my back wheels were wobbly well driving. Went home to take them off with no pressure…read moreso they werent torque to the proper spec. THEN to top it off when I went to put them back on after following the right steps they stripped out my wheel bore from forcing them in there. Now my car is out of service and all they said they can do is "make a claim" But since its been 1000 miles its my fault. Highly don't recommend if you actually want to have all 4 of your wheels on well driving.

Outstanding customer service with a very difficult part for my 2013 Fiat that several auto shops…read morecouldn't source. Made sure they research the correct part for the vehicle and went the extra mile to communicate any issues or concerns with getting the correct seals. James and Pearl were fantastic and a joy to work with an incorrect part was ordered they jumped on it and expedited the delivery of the correct t parts! Highly recommend Arvu Automotive!

Well....... I was a customer of "Walt's Garage" for 30…read moreyears. Loved those guys; fair, honest, frugal---spent MY money as though it were theirs. When ARVU took over the property, I very much looked forward to establishing a relationship with them. However, so far, they are nothing like Tom and the boys at Walt's. What should have been a $400+ repair blossomed into a $950 tab. Mostly it was because of a 'diagnosis' charge. Walt's used to charge the diagnosis if work was not performed, but waived it if work was performed. In this case, ARVU maintained the charge........and added a SECOND charge. Therefore, I was charged $172.50 TWICE. That's $350 not even counting the work. When I questioned it, no equivocation or negotiation. Then, when I wrote two emails with concern, NO answer back. Not cool. Not sure how everyone else feels about this, but I find it difficult to ever patronize them again.

I recently brought my Acura in for service and was disappointed with the experience I had with my…read moreassigned service advisor, Michelle. Upon completion of the service, she did not go over what diagnostic tests were performed on the issues I reported, nor did she review the results or offer to answer any questions, until I had to wait in line again to get these answers, reluctantly given. More concerning, I later discovered that a specific test she claimed was performed was in fact not done. This lack of honesty and communication has caused me to lose confidence in the service I received. This is contrary to how the other dealerships treated me.

Great service area and drive in. Staff are always kind and courteous. It has a nice break and…read morecustomer lounge area that also has some work station/desks to get some work done.

Jeep service…read more Started with drop off on Friday, August 1st 8:00. A rental was reserved & assigned to me because advisor stated Monday would be the earliest completion. Text message received Friday afternoon at 2:13 pm stating that our jeep was dispatched to a technician. More on this later but I considered a positive & that we would at least have a diagnosis. No further updates though I did reach out at 4:51 pm hoping for new information, no response. Monday August 4th came & no over the phone updates and only text messages after I reached out. 1:16 pm Message was "Andrew, wanted to check in and let you know that we're still looking into what exactly is going on with the vehicle. I am hoping for an answer by later today but worst scenario it could be tomorrow! --Jared Harvey Coon Rapids CJDR" Tuesday August 5th 8:04 am - finally received the diagnosis and the technician was working our Jeep. All via text message & asking for my approval via an electronic form. The technician's diagnosis video was helpful but I would have preferred speaking to someone to understand the repair cost breakdown etc. Later with No updates I reached out for any new information. The advisor stated that they needed to obtain parts( rear shocks ) from another dealer but were striving to have done on Tuesday 3 days into a fairly basic diagnosis & repair. All through experience I was the one reaching out for updates. Tuesday afternoon asked for an update stating I could not afford another day of rental fee. Advisor stated he would not charge for the additional time. Wednesday morning was the target for completion. Wednesday noon reached out for the 4th day update - no text or call back and so I called at noon and left a message. 1:13 pm - Received a message that the dealership was having internet issues but he would keep me posted. Again another day with all communication by text, no follow up personal phone communication apologizing for the inconvenience & unusually long repair time. At 2:33 I texted that I was coming to the dealership to wait until the Jeep was done as we had a concert to attend. I had other errands to attend too so I was not going yet. Important things like picking up prescriptions & picking up my wife for a concert. 4:01 pm received an automated message stating - "Final bill came to $1503.77 out the door. --Jared Harvey Coon Rapids CJDR" Additional information- This cost does include $100 for a Jeep Renegade rental. So a pretty expensive diagnostic cost of $260 plus and the parts & labor to replace 2 shocks. 4:15 received a text that Jeep was done- "Hi Andrew your vehicle services are complete. You may use the attached links to review and pay your invoice online (link to view) Thank You again for choosing Coon Rapids Chrysler Jeep Ram Dodge as your service provider - Jared Coon Rapids CJDR" Upon picking up I asked about what does dispatched to a technician mean..? Advisor on duty stated it meant that a technician was assigned to my jeep and was to perform the diagnostics. Overall a stressful situation that has me believing I need to switch vehicle brands where I can receive personal & effective & efficient service. Sad to say, I have started to search for a new vehicle and not a Jeep as other Jeep dealerships rated no better than this one. If I could give a negative point I would.

They fucked my car up so bad that my heat is broken now. 21k miles and 60k down the drain. Just got…read moreit back after nearly a month at the dealership because they kept fucking it up trying to fix the air con only to find out they broke the heat. Oh and my warrenty ends next month so thats convenient. This dealership is lazy and poorly run. Do not buy from this dealership. In fact, do not buy a Jeep. It will be in the shop non stop because they cant figure out how to make a decent vehicle.

Tony has welded and reinforced my 2003 Toyota 4Runner frame due to rust several times. He also…read morereplaced my spare tire mounting on the 4Runner. Without these critical fixes my Toyota 4Runner would have entered the Bone Yard years ago.

I have known tony and his wife Kim a long time. And if they treat there customers the way they…read moretreated me how can they still be in business. they are never at there shop hard to get a hold has specially when you have a complaint. Tony bragging about how when he was younger he spent his time rebuilding carburetors for a dealership well i gave him my 4bbl quadra jet and bought the rebuild kit he rebuilt it alright. Tony did not even take the time to clean the carb when i finally got the carb back his price for labor well i would of been better off buying a new carb. The chock linkage was missing i went back confronted him about it every excuse so i put the carb on tony said its all ready to go dialed in not. The carb when i did get it started i did prime it the motor revved so high i finally got it to kick down. It would not idle ran like crap it ran better before i gave it to him. I tried to adjust the idle nothing it sounded like some thing flapping inside. Then i tried adjusting them bottom 2 screw 1/4 turn nothing i went back to tisdel's shop tony said you people i no i should not work on your stuff i did not charge you enough when i told him for the price he charged me i could have bought a new 4bbl qaudra jet his response then why dont you never bothered to ask if i could bring it in so he could look at it. Or take a few minutes out of his busy schedule come over to look at the vehicle i don.t live but 3 miles away he just blew me off people like me i ended up buying a brand new quadra jet 4 bbl in the boxs $123 shipped to my door tony will take your money but not your complaints

this company doesn't care about you they only want your email address to bomb you with junk…read moreemails. after writing many times to get my email address removed its still there and we receive unwanted email. see other reviews This company just doesn't listen to you they think they are better.

I have used this location multiple times and told them I was hearing a weird noise when driving,…read morethey said they couldn't find anything. I went to a different car shop and they immediately let me know my front strut was broken.

This place charges $240 an hour for repairs!! I called to…read moreask about prices for a bulb replacement and was told by the mechanic that depending on how much time and complexity, the signal bulb replacement would be between $20 to $40 dollars. I had to wait a few days as I was waiting for the car. After the work, I was told by the lead guy that it was easy to replace, and it took less than 15 minutes for the job. When I was presented with the bill, I realized that this shop is unethical and fraudulent. I was charged over $60 to pull out an easy to reach signal bulb and replace with a new one. The lead bragged about how easy it was as he computed how he would rip me off. Women, do not use this shop as they will pull a Neanderthal move and quote 1 price, then fraudulently charge another price.

This place is odd. Odd but in a good way. So I live in S. Mpls and will make the drive across the…read moreLake St. Bridge as this place has their gas prices set 10 cents a gallon less then the SA near me. Why? Who knows. Who cares. Either way the place is convenient. The pumps also ask for your zip code if you're running your debit card and they have all the amenities of air, window washing(always full and clean) and snacks if you need something. The place will also wrench on your car if needed but I've never used them for that. The other odd little quirk? Their 88 octane gas is cheaper then the 87 octane gas. Odd? Yes. Do I question it? No I do not.

Bathrooms here are really dirty, looks like they haven't washed the floor in months! Could someone…read moreat least sweep the floors? They were totally out of the item I came here for. Prices appear to be higher than other places. Might want to check around!

Aj, the operations manager, was rude and not helpful at all. Assumed I knew and acted like I should…read moreknow and be able to grab what I needed. My plumber had set aside what I needed and AJ continued his rude behavior. I will not be shopping here.