Their inventory is out of this world! Honestly you could easily spend a few hours here. They have…read morethe most gorgeous assortment of fountains, I am still thinking of getting a new one. Their choice of plants, oh boy. So many I've never seen before. We were shopping for my son's house and have to go back. There were some I just have to have. This place has a giant bird habitat, a waterfall, it's like a cool oasis. It's definitely a must see destination, you have to go at least once! Last, prices are reasonable and service was good, I will be back and recommend enthusiastically

Great showroom for pavers and building materials. You may need to ask for help, as many people come…read morein and out some contractors who already know what they want, but a large amount of general public too - for this reason you may need to ask for assistance and the support representatives know that many people are there just to look or already know what they want. We've used this location for a few home projects and appreciate the assortment and variety they have to offer. The showroom is massive, one of the largest we have found and provides great examples of pavers and stone options. Would recommend stopping in if you have a home reno project.

I had an AMAZINGLY positive customer service experience! Gebran in the Samples Department and Tonio…read morethe forklift driver we so pleasant and efficient that it made my doing business there an absolute pleasure! The two gentlemen are the reason I will be coming back to Thompsons as a now loyal client.

We were confused at first as to which Thompson we needed to go to first and why there were two…read more The other location (just a couple blocks away) is the "Design" part, or the showroom really. This location here is where you actually purchase and pick up the supplies. We were able to find everything we needed for our projects at Thompson. We made several trips; scoops of base and sand, sacks of material, and pallets of pavers. Fairly quick to get everything too, not a long wait ever, if any. The staff at this materials location is definitely not as friendly or helpful as the Design location, but then they aren't trying to get your business, at this point they already have it. The people at the counter are still nice enough and fairly helpful, depending on who you talk to. The workers in the back getting the scoops and pallets are quick and get the job done fast, they are the backbone! Pricing is great! And took hardly any time to get what we needed. Keep in mind you have to actually look at the designs and decide what you want at the Design location then order and pay for your items at this location, so that's where it got slightly confusing. And maybe because on our first trip there, the computers were down, so things were a bit amiss. However, if just getting scoops or non-design items then you can go directly to this location to get that type of material. See? It's a bit confusing, but you'll catch on. If we can, anyone can! See you next time!

Aida provided some of the best customer service I've experienced. I'm currently remodeling a 3,500…read moresq. ft., five-bedroom, four-bath home and have visited multiple showrooms trying to make selections. Aida made what had been an overwhelming process incredibly easy. She was knowledgeable, patient, attentive, and genuinely cared about helping me make the right choice. I finally felt confident moving forward because of her. MSI is lucky to have her -- truly exceptional service from start to finish.

I was in a month ago looking for some quartzite slabs. JANKI attended to me,searched their…read moreinventory on computer and showed me photos of what they had in back stock,she put some slabs on hold for me. She was the only person out of all the other slab yards that followed through and called me back.I would highly recommend her!

I researched online and came across Patagonia Building Supplies. When I called, Gaby answered and…read morewas incredibly professional and kind. I explained what I needed, and she was very helpful. We stayed in contact via email as well. I ended up visiting their Santa Ana location, which offers an extensive variety of building materials truly one of Orange County's hidden gems. When I met Gaby in person, I showed her my sample, and she immediately knew how to assist me. I'm so glad I found this place! The customer service exceeded my expectations. Gaby, you are such an asset to Patagonia Building Supplies thank you! I highly recommend this place.

This business is top notch. Gabby assisted us with our order, and was able to get special order…read morelandscape rocks within one day. The delivery arrangements were smooth and right on time. Gabby is very professional and always available to help.

Terrible customer service. Spoke with Santa Fe Springs office and they had no knowledge of Clark…read moreDietrich materials. I was not asking for technical information, but rather simple information about Connection pieces for floor joist. They kept referring me to look at technical data online instead of answering simple questions. This place definitely does not deserve business when they have no knowledge of a simple product and keep referring you to look at the information online.

I have recently been referred here by a contractor friend of mine and I'm so glad he did. I priced…read morea drywall job at my usual supply house and for kicks called FBS and they were very competitive in pricing and some kickass customer service as well. I have since then started coming here to the Orange location for my drywall supplies. Thanks guys and see you soon, Rocksteady Drywall.

Savanna was a great help to us today in buying LaHabra stucco base mix and colorant. Very…read moreknowlegeable and professional as well as the guys in the warehouse helping to load 95 lb. bags into our car.

Bought some blocks this is a huge corporation with a huge selection staff is friendly. Prices are…read morereasonable considering the economy. Overall good experience.

You can't go wrong with Any of the customer representatives at this location! They're professional…read more& friendly. Have a big selection to choose from and are quick to get the product delivered to your location. Will DEFINITELY use for future projects & refer all friends and family to this location

I really wanted to like Bodega Style. I was actually warned to avoid them and referred somewhere…read moreelse, but decided to give them a chance anyway. At first, everything seemed great. They were one of the few places I found that carried prefabricated quartz countertops within my budget. That's where the positive experience ended though. The countertops that came in looked like a watered down version of the floor sample, much more plain and washed out. I understand these are manufactured items and won't be identical, but they should still be in the same range as what is displayed. We even reordered with a different style, thinking that might solve the issue, but the second set had the same problem. After two failed attempts, I tried to cancel the order altogether. The items never left the facility, but Bodega would not allow a return. My contractor even tried to convert the order into store credit to use for another client, and that request was also refused. Customer service only added to the frustration. I came in right at opening one day because I needed to get in and out quickly before work. Despite that, I was passed over while staff handled a large tile delivery, which could have easily been done before opening or at a less busy time. I understand waiting my turn, but this felt poorly managed and inconsiderate, and it nearly made me late. Overall, this was a disappointing experience on multiple levels. Between the product issues, lack of flexibility, and poor service, I would not recommend coming here.

Sometimes I just want to stay home on the weekend and do nothing. Even an extrovert needs a break…read more My husband said no! lol When he starts a project, there's no stopping him. "Well, if we're going to replace the toilet in here, we might as well rip this cheap flooring out that came with the condo and put in new tile..." This lead to a new mirror, sink, fixtures, a new countertop, a new tub, etc So he again puts me to work on a weekend and said use your Yelp elite skills and find us a place to go. I said well, we live by the mile of tile... but I do my research anyways. TBH - the first time we walked in, I didn't get the warm and fuzzies. I mean I don't want to be stalked while shopping but, I do want to be acknowledged esp since we had questions. Anyways, we ended getting help from Ana and it's been great since. My husband is in charge of this project so he mostly deals with the contractor, our vendors, etc There's plenty of variety to choose from and besides Ana, we had been helped by others when she's not there. Everyone is helpful and gives you options based on what you tell them you're looking for. I'm sure we will be back for more projects in the future!

I was shopping around for a certain type of tile to remodel our shower. I ran into Anthony as I…read morescanned the store quickly to move on to the next store. He gave me options instead of just saying 'we don't carry this type of tile. He seemed very knowledgable and sincere. I got a good deal on the and the quality was better than the tile we used previously. I went back a couple of times to by more tiles as we remodeled two other bathrooms. I was in and out in no time. They were able to look my invoice to match the tiles and prices. Their warehouse is attached to the main showroom so I was able to get what I needed in minutes. The place is usually full of shoppers since they offer competitive prices. They carry a large selection of flooring, kitchen and bathroom tiles with great prices and knowledgable staff. I definitely recommend this place.

All around great experience. Ive completed several bathrooms(4) and tile floors (3) with this…read morestore over a 3 year period. I wouldnt go anywhere else. They come through when you need help.