Great showroom for pavers and building materials. You may need to ask for help, as many people come…read morein and out some contractors who already know what they want, but a large amount of general public too - for this reason you may need to ask for assistance and the support representatives know that many people are there just to look or already know what they want. We've used this location for a few home projects and appreciate the assortment and variety they have to offer. The showroom is massive, one of the largest we have found and provides great examples of pavers and stone options. Would recommend stopping in if you have a home reno project.

Make sure you ask how much it is to deliver before you pay, because they did not specify and I…read morefailed to ask. Delivery is three times the amount of the 300pds of stones that we purchased! Stones came to $63.00; the delivery charge was $174.00. That was on me, I didn't even question the cost to deliver but was shocked when I did check. Better to make a few trips in your own vehicle, gas will be cheaper than their deliver charge.

Great! They are helpful, and a calm place on Saturday. They assist contractors and everyone else…read moretoo. They have 2 buildings. Their design building is amazing as well as their construction building. Both buildings are within a mile which makes it very convenient. I recommend and will use again.

We were confused at first as to which Thompson we needed to go to first and why there were two…read more The other location (just a couple blocks away) is the "Design" part, or the showroom really. This location here is where you actually purchase and pick up the supplies. We were able to find everything we needed for our projects at Thompson. We made several trips; scoops of base and sand, sacks of material, and pallets of pavers. Fairly quick to get everything too, not a long wait ever, if any. The staff at this materials location is definitely not as friendly or helpful as the Design location, but then they aren't trying to get your business, at this point they already have it. The people at the counter are still nice enough and fairly helpful, depending on who you talk to. The workers in the back getting the scoops and pallets are quick and get the job done fast, they are the backbone! Pricing is great! And took hardly any time to get what we needed. Keep in mind you have to actually look at the designs and decide what you want at the Design location then order and pay for your items at this location, so that's where it got slightly confusing. And maybe because on our first trip there, the computers were down, so things were a bit amiss. However, if just getting scoops or non-design items then you can go directly to this location to get that type of material. See? It's a bit confusing, but you'll catch on. If we can, anyone can! See you next time!

I have been using MSI for all my tile projects for years. Aida and Ali are the main go to's. They…read morehave amazing knowledge and even reccomendations the recommended types of materials for specific project. Currently the show room is undergoing renovations. I'm extricated to see their updated decor and show case. MSI is the perfect tile supplier for our company, Arthur's Remodeling. We don't go anywhere else!

I stopped by MSI Surfaces on November 12th thinking I'd be in and out in 10 minutes... but then I…read moremet Loreto, the marble-and-granite wizard I never knew I needed. I walked in confused and walked out feeling like I could practically host my own home-renovation show. Loreto not only helped me find the perfect materials for my project, he also gave me a mini-masterclass on what to look for. He was patient, funny, and clearly knows his stuff. If you're renovating, upgrading, or just like to look at shiny things, definitely ask for Loreto. Highly recommend--he turns what could be a stressful shopping trip into something surprisingly fun.

I researched online and came across Patagonia Building Supplies. When I called, Gaby answered and…read morewas incredibly professional and kind. I explained what I needed, and she was very helpful. We stayed in contact via email as well. I ended up visiting their Santa Ana location, which offers an extensive variety of building materials truly one of Orange County's hidden gems. When I met Gaby in person, I showed her my sample, and she immediately knew how to assist me. I'm so glad I found this place! The customer service exceeded my expectations. Gaby, you are such an asset to Patagonia Building Supplies thank you! I highly recommend this place.

I was really impressed with this place. I am a homeowner doing small projects to my house, I…read moreliterally needed only one medium sized flagstone to match some that was already on my property and had called many places trying to find the right color. When I called Patagonia, Gabby answered and asked me to send a picture of my flagstone, she knew right away what flagstone I had, she even knew what rock I had on my yard, just from the pic, I was so impressed! She told me she had what I needed so I drove over there and was literally in and out within 10 min! The guys in the back warehouse were also very knowledgeable and friendly and the selection is great!!!! I am happy I found this place.

Terrible customer service. Spoke with Santa Fe Springs office and they had no knowledge of Clark…read moreDietrich materials. I was not asking for technical information, but rather simple information about Connection pieces for floor joist. They kept referring me to look at technical data online instead of answering simple questions. This place definitely does not deserve business when they have no knowledge of a simple product and keep referring you to look at the information online.

I have recently been referred here by a contractor friend of mine and I'm so glad he did. I priced…read morea drywall job at my usual supply house and for kicks called FBS and they were very competitive in pricing and some kickass customer service as well. I have since then started coming here to the Orange location for my drywall supplies. Thanks guys and see you soon, Rocksteady Drywall.

You can't go wrong with Any of the customer representatives at this location! They're professional…read more& friendly. Have a big selection to choose from and are quick to get the product delivered to your location. Will DEFINITELY use for future projects & refer all friends and family to this location

FIVE Stars for Angelus....Donna at the front desk area was so helpful on my visit approximately 3…read moreweeks ago. I paid for block and concrete on a Wednesday and the the delivery was at my property the next day. I have to also give kudos to our Delivery Guy who was very courteous and professional the entire time. I had never ordered this quantity in the past but Angelus made the entire process very easy. I'm also very happy that I received my pallet deposit back in a very timely manner. Thanks again for taking care of me and giving me the best price as well Joe H

Sometimes I just want to stay home on the weekend and do nothing. Even an extrovert needs a break…read more My husband said no! lol When he starts a project, there's no stopping him. "Well, if we're going to replace the toilet in here, we might as well rip this cheap flooring out that came with the condo and put in new tile..." This lead to a new mirror, sink, fixtures, a new countertop, a new tub, etc So he again puts me to work on a weekend and said use your Yelp elite skills and find us a place to go. I said well, we live by the mile of tile... but I do my research anyways. TBH - the first time we walked in, I didn't get the warm and fuzzies. I mean I don't want to be stalked while shopping but, I do want to be acknowledged esp since we had questions. Anyways, we ended getting help from Ana and it's been great since. My husband is in charge of this project so he mostly deals with the contractor, our vendors, etc There's plenty of variety to choose from and besides Ana, we had been helped by others when she's not there. Everyone is helpful and gives you options based on what you tell them you're looking for. I'm sure we will be back for more projects in the future!

I went in last week right before closing. They still had quite a few people shopping in their full,…read morebeautiful showroom. I had just enough time to walk the entire store, & ask a sales gal a few questions about a bathroom vanity. She didn't rush me at all, she helped/ answered my questions honestly, & even walked me to a few displays to show me some different pieces & countertop choices. She gave me her card & I was pleased that she wasn't rushing me & she wasn't a pushy salesperson. I went back in yesterday, after doing a little more research. I'm not sure if it's cuz it was the Sat before Easter or just a Sat, but they had donuts, charcuterie, champagne with berries, & water. The place was bustling! I was ready to purchase 2 vanities & Johana was still not pushy lol! She went through all the options (handles, bowl shape, countertop, etc.); since she knew I had some time to spare, she offered to make me a fresh cup of iced coffee - thank you, Johana! I'll be seeing her again once the pieces are ready for pick up. This is such a fabulous boutique with great choices & excellent prices... I'll be coming back for more!

All around great experience. Ive completed several bathrooms(4) and tile floors (3) with this…read morestore over a 3 year period. I wouldnt go anywhere else. They come through when you need help.

There are so many bougie tile places on Tile Mile. We had a small bathroom project of 25 feet. We…read moregot out the door for $115. This store is 48 years old, and the guy who helped us has been here 23 years. Everyone was helpful