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    Thompson Building Materials

    3.5 (69 reviews)
    Open 5:30 am - 5:00 pm

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    Brian M.

    I have shopped Thompson's in Santa Ana a few times. Last year I waited almost an hour for the yard guy, on the fork lift, to bring me a box of stones. I thought, "Whatever. Just an off day." This time I was building a fireplace hearth and needed some stones. Not a lot. Maybe 25 square feet. After choosing the material, the guy at the desk told me to have the yard guy get it for me. I asked the yard guy to pull the pallet so I could get the stones. He told me he would get them. I explained that I wanted to choose the stones so they would fit together properly. He said if I needed 25 square feet, I got the first two layers on the pallet. Well, that wasn't going to work. I went back inside and spoke to a manager named Mary. I explained to Mary that I was building a hearth and needed to choose the stones so they would fit my space. Mary: We don't let you do that. We just give you the top of the pallet. Me: I am doing a small "finish work" project and need the stones to fit somewhat together. Mary: We can't let everyone just go through the pallets. Can you imagine the mess our yard would be in? Me: Well, yes, I can imagine the mess. But, I'm not asking you to let everyone go through your pallets. I am asking you to let me go through one with my assurance to you that I will not make a mess. Mary: Sorry. So I left and went to Valley Resource Building materials in Lake Forest. What great guys! I got the rocks I needed. AND... I didn't even make a mess of their yard! So, I know where not to go in the future. I suppose if you are a "tradesman" Thompson's would be fine. But, if you are a "craftsman" they don't seem to care much about being helpful. Way to go Resource!!!!

    If you guys don't open on Sunday then don't put on Google and yelp you open. My father and I drove 30 miles from home and completely waste our time. Why didn't I call before I go? I did, No one answers the phone.

    Large wall fountain

    This is my first YELP review but this place deserves a shout out! I think Thompson's sometimes gets missed when we search for yard decor features. Fortunately, I decided to stop in one day and discovered they have a huge selection of fountains, sculptures, and pots, as well as display ideas for fire pits and outdoor cook islands. Everyone I encountered there (in the yard AND at the design center) was extremely nice and knowledgeable. Special thanks to Guillermo & Ian in the outside decor area for their patience & helpful persistence in locating for me the exact fountain I wanted! Both gentlemen were awesome about answering my many questions & texting me pictures. I couldn't have asked for more...thanks so much, guys; I love my new fountain!!

    You can pick stucco color and finish here

    Friendly service but sometimes i feel like they're so busy that they kinda rush you or hand you off to someone else. like "just go to the back and ask someone". still a great place to go for options and materials though

    Head stone
    Jose P.

    I called them for a couple of questions I had on a job I was doing for my mothers head stone. Jonathan answered on the second ring. I rarely make reviews unless I'm very impressed with someone's customer service! Thank you Jonathan! I appreciate your help and kindness!

    Highly recommend Southeast customer service was stellar and prices incredibly less!!!

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    1 year ago

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    3 years ago

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    1 year ago

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    8 months ago

    Fast efficient service and recommendations , listen to my needs and the result turned out beautifully in my front yard . I . I posted

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    1 year ago

    Ask for Josh at the front desk when working with the team. He's incredibly knowledgeable, honest and has a customer-first approach.

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    4 years ago

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    2 years ago

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    5 years ago

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    3 years ago

    The quality of the materials available here is very good. They know what they have too.

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    4 years ago

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    3 years ago

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    2 years ago

    Great selection of stones and other building supplies. I would definitely recommend this place

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    4 years ago

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    6 years ago

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    5 years ago

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    5 years ago

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    5 years ago

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    5 years ago

    Excellent customer service and a beautiful selection of fountains and outdoor supplies to beautify your home!

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    8 years ago

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    6 years ago

    Very pleased. Great value and selection. You have to do some homework to understand options, but worth it.

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    6 years ago

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    7 years ago

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    Page 1 of 2

    Ask the Community - Thompson Building Materials

    Review Highlights - Thompson Building Materials

    This review is specifically for their employee Jonathan Martinez re customer service from December 2018.

    Mentioned in 4 reviews

    Read more highlights

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    Sometimes I just want to stay home on the weekend and do nothing. Even an extrovert needs a break…read more My husband said no! lol When he starts a project, there's no stopping him. "Well, if we're going to replace the toilet in here, we might as well rip this cheap flooring out that came with the condo and put in new tile..." This lead to a new mirror, sink, fixtures, a new countertop, a new tub, etc So he again puts me to work on a weekend and said use your Yelp elite skills and find us a place to go. I said well, we live by the mile of tile... but I do my research anyways. TBH - the first time we walked in, I didn't get the warm and fuzzies. I mean I don't want to be stalked while shopping but, I do want to be acknowledged esp since we had questions. Anyways, we ended getting help from Ana and it's been great since. My husband is in charge of this project so he mostly deals with the contractor, our vendors, etc There's plenty of variety to choose from and besides Ana, we had been helped by others when she's not there. Everyone is helpful and gives you options based on what you tell them you're looking for. I'm sure we will be back for more projects in the future!

    I went in last week right before closing. They still had quite a few people shopping in their full,…read morebeautiful showroom. I had just enough time to walk the entire store, & ask a sales gal a few questions about a bathroom vanity. She didn't rush me at all, she helped/ answered my questions honestly, & even walked me to a few displays to show me some different pieces & countertop choices. She gave me her card & I was pleased that she wasn't rushing me & she wasn't a pushy salesperson. I went back in yesterday, after doing a little more research. I'm not sure if it's cuz it was the Sat before Easter or just a Sat, but they had donuts, charcuterie, champagne with berries, & water. The place was bustling! I was ready to purchase 2 vanities & Johana was still not pushy lol! She went through all the options (handles, bowl shape, countertop, etc.); since she knew I had some time to spare, she offered to make me a fresh cup of iced coffee - thank you, Johana! I'll be seeing her again once the pieces are ready for pick up. This is such a fabulous boutique with great choices & excellent prices... I'll be coming back for more!

    Thompson Building Materials - buildingsupplies - Updated May 2026

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