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    Kennebec Eye Care

    2.4 (9 reviews)
    Closed • Closed

    Services - Kennebec Eye Care

    Eye exams

    Eyewear fitting

    Laser vision correction

    Kennebec Eye Care Photos

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    Recommended Reviews - Kennebec Eye Care

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    3 months ago

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    8 months ago

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    2 years ago

    BEWARE: May be told your insurance is accepted over the phone but turned away at the desk. Will most likely waste your time.

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    7 years ago

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    3 years ago

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    12 years ago

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    15 years ago

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    Newport Eye Care

    Newport Eye Care

    3.2(10 reviews)
    1.2 mi

    If I could give zero stars, I would. We had the most awful…read moreexperience with Newport Eyecare from start to finish. Their Google Maps location sent us to the wrong city, which made us arrive half an hour late through no fault of our own. Instead of acknowledging the issue or showing any basic professionalism, the staff told us we would simply have to forgo the appointment -- no flexibility, no problem‑solving, nothing. I switched my husband into the other appointment, but he didn't even want to go because the woman on the phone was so rude, argumentative, and unwilling to listen when I tried to explain the Google Maps issue. We ended up finding a new eyecare provider and canceled the second appointment. When I called Newport Eyecare back to let them know, they were again incredibly rude and combative. They insisted their website clearly shows the old location as "permanently closed," even though it absolutely did not -- and it was obvious they had just updated it that day to cover their mistake. I called back once more to confirm we wouldn't be charged a no‑show fee, and the same woman repeatedly tried to put me on hold even after I said no and simply asked her to confirm we wouldn't be charged. She refused to answer the question, repeating the same script over and over instead of addressing what I was asking. They also claimed they sent letters to patients about the address change. We never received anything. This office has the rudest, most incompetent staff I've ever dealt with. They don't listen, they argue, they deflect blame, and they can't keep their own information updated. Avoid at all costs.

    Donna helped me yesterday with an appointment immediately for this morning. The office was neat,…read moreclean, and well organized. From the moment I walked in the door I was welcomed and felt right at home! Purchasing my glasses was painless the Optician was knowledgeable honest and wasted no time getting me the new frames I love!! Highly recommend this group! Great experience!

    Rodrigue Eye Center

    Rodrigue Eye Center

    3.4(7 reviews)
    17.8 mi

    Was sent a first bill 1.5 years after service provided for my husband. When I called to alert the…read morebilling manager that this practice is illegal per Maine state statute Sec. 3. 22 MRSA §1718-E, the office personnel stated she would have the office manager call me. I told her that's fine but I don't have a lot of time in my work day to discuss illegal billing practices and this bill simply needs to be removed and/or zeroed out, and she hung up the phone on me. Avoid these rude lawbreakers at all cost.

    May 22, 2025 husband and I had eye exams @ Rodrigue Eye Center. We relocated here from Florida…read morewhere we had seen the same optometrist for many years. We never had any issues or concerns. It was our first visit at a new practice and I was prepared with my vision insurance. I should have been alarmed when staff insisted on getting our medical insurance cards, but did not want our vision insurance. I insisted on providing it, but to no avail. Our exams were very thorough and professional. Both seen at same time, a couple people provided our care as exam proceeded. Doctor and technician did a great job, made us comfortable and explained everything. Doctor noted a couple concerns that will require follow up. At close of visit we were required to pay for refraction which our vision insurance always covers. I figured I'd get a refund once insurance paid. But office staff billed only our medical insurance (while telling us it does NOT cover the refraction.) Upon receipt of medical insurance claims, I visited office AGAIN to ask them AGAIN to file with vision insurance. It's now been several more months and vision insurance has not been filed. I was assured they would submit for coordination of benefits, but never happened. Care and environment entirely positive.

    Optometric Associates

    Optometric Associates

    3.7(19 reviews)
    42.3 mi
    •$$

    If I could review and give less than 1 star I would. Don't get me wrong I liked my previous eye dr…read moreand really liked Dr. Ebersole. But the office manager is an unprofessional bully who makes things up including policies. I was there and in the exam room and had a cough. They never asked me to wear a mask or anything. They kicked me out when I mentioned I had covid diagnosis 19 days earlier (This was 2024 and CDC protocol was WAY less than 19 days to quarantine, my state job mandated me to be back at work for 2 weeks at that point). What I had was determined to be bronchitis and pneumonia. I left and then called 30 min later as husband and I had taken off work so I could go to the appt and have eyes dilated. Was told office mgr left after escorting me out. They could not provide the policy when I asked to see it, and not on their web page either. When I tried to reschedule they gave me a date 18 months out. Yes 18 months which as a diabetic was uncalled for and rude. The largest group of unprofessional scam artists I have ever dealt with. And fyi I would have gladly worn a mask if asked and I have been fully vaccinated. Yes this was from 9 months ago but I didn't post before now due to potential retaliation. I am the same person as EllieBeagle on Google and am not hiding my identity. Intent of review is to let people know while Drs are fantastic be careful as I was not the only person who has been unfairly treated. I stand by my review that I have not ever been that badly treated by a health provider office ever before. And a practice I had been a patient of for years. I cannot ever recommend them!

    I've always had great care here with Dr. Carr. My insurance recently decided to randomly reject a…read moreclaim and in-house billing helped me get everything squared away. Will definitely be returning and I'm honestly very surprised to see some of the low reviews. See if you can get in with Dr. Carr.

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    Optometric Associates
    Optometric Associates
    Optometric Associates

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    Kennebec Eye Care - optometrists - Updated September 2026

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