If I could give zero stars, I would. We had the most awful…read moreexperience with Newport Eyecare from start to finish. Their Google Maps location sent us to the wrong city, which made us arrive half an hour late through no fault of our own. Instead of acknowledging the issue or showing any basic professionalism, the staff told us we would simply have to forgo the appointment -- no flexibility, no problem‑solving, nothing. I switched my husband into the other appointment, but he didn't even want to go because the woman on the phone was so rude, argumentative, and unwilling to listen when I tried to explain the Google Maps issue. We ended up finding a new eyecare provider and canceled the second appointment. When I called Newport Eyecare back to let them know, they were again incredibly rude and combative. They insisted their website clearly shows the old location as "permanently closed," even though it absolutely did not -- and it was obvious they had just updated it that day to cover their mistake. I called back once more to confirm we wouldn't be charged a no‑show fee, and the same woman repeatedly tried to put me on hold even after I said no and simply asked her to confirm we wouldn't be charged. She refused to answer the question, repeating the same script over and over instead of addressing what I was asking. They also claimed they sent letters to patients about the address change. We never received anything. This office has the rudest, most incompetent staff I've ever dealt with. They don't listen, they argue, they deflect blame, and they can't keep their own information updated. Avoid at all costs.

Donna helped me yesterday with an appointment immediately for this morning. The office was neat,…read moreclean, and well organized. From the moment I walked in the door I was welcomed and felt right at home! Purchasing my glasses was painless the Optician was knowledgeable honest and wasted no time getting me the new frames I love!! Highly recommend this group! Great experience!

I can't say enough about how professional and welcoming the staff and doctors are at the Augusta…read morelocation. In fact, I asked my dermatologist a question during my annual skin check about sun damage concerns and she readily recommended Augusta laser. Highly recommen!

I have been a long and HAPPY client of Maine Laser Skin Care! They are all Incredibly professional…read morebut at the same time welcoming. I highly recommend anyone who is looking to improve what we see in the mirror to avail yourself of the amazing services at Maine Laser Skin Care!!! Paula T

Very prompt and caring. A pleasure to go here. This is a well run care center. I highly recommend…read morethis business.

This is a newer hospital. I was seen this week and was highly entertained by the people in the…read morewaiting room. The staff was very friendly, helpful, and informative. I like that they have tvs in the rooms to help pass the time while you wait.

The welcoming office and hygienist staff have been awesome at helping me navigate steps as a new…read morepatient and feel confident as I faced having to get a crown for a broken molar. Dr. Flaherty is an expert at building a crown and wisely uses technology to view tooth & gum issues. But he's also gentle & calming and thoroughly explains both the process and what to expect in the weeks to follow. It's weird to feel 'joy' about dental work but this crown was built, adjusted, and set perfectly, and the whole team made me feel welcomed and confident in choosing this practice. Also, The location and parking are perfect. The office is clean, bright & walls feature local artists.

Family Dental has been my families dental practice for several years now. I never fully appreciated…read moretheir dedication and care and compassion for their patients until today. My hygienist is always friendly, knowledgeable, professional and makes me feel 100% at ease. I love that they take blood pressure because, for some, access to that simple screening wouldn't happen anywhere else. Staff are warm and friendly, the space is sunny and clean with free WiFi! (Bonus). Get there early and take the super comfy chair in the sunny corner where you can watch the world go by or endlessly scroll on your phone thanks to the high speed connection. The dentist and hygienist will always explain everything to you. You won't have any unnecessary procedures, and you'll walk away with oral health swag every time. I recently shared with the dentist that my confidence in my smile has increased a million fold since they fixed a chip in my front tooth. She was so moved to hear it. Top notch staff, clean safe pleasant environment, plenty of parking, ADA accessible. They accept new patients. I am proudly adding a pic of a smile I haven't seen in years.

Excellent service in a timely fashion after having an appointment cancelled by a hospital provider…read morewith no availability until May. Spotless, disinfected procedure room. Delightful provider.

I have been a patient of theirs for over 15 years. I have only positive reviews of their practice…read more Always professional. friendly and dedicated to quality care for their patients. Excellent transparency, full disclosure re what is happening with my teeth, and what they recommend and why. My only concern is that they are not in network with Medicare. The office staff are always super friendly and professional. I am most familiar with Dr Vayanos and Laura,hygenist. Both are super!! Colleen T

Beware they do not stand behind their work. I paid $15,000 and the teeth hurt now when they didn't…read morebefore the crowns. Then they charged me another thousand dollars to do a root canal that was supposed to fix the nerve damage caused by their dentist and the root canal did nothing to help the permanent nerve damage that I am left with. All they care about is money, not their patients. It is shameful what they have done to me

We have been going to Waterville Family Practice for over 30 years. All the doctors and staff have…read morebeen wonderful to work with. I highly recommend them.

Recently,this practice mismanaged my husband's care.He did not receive the proper attention from…read morethe staff after my contacting the office and ended up being hospitalized twice.In trying to have a conversation with the staff,I was told that several sources indicated I had used profanity.This unfounded ,slanderous accusation prompted me to file a complaint with Maine Medicare.We had held out hope that we would stay with this practice but were left no choice but to find another provider.Carol Rose

I have been going to this place for a few weeks now. I like all the people who work there. I have 3…read moredifferent skin problems including cancer. They do a real good job. They take samples off me and send them in to get them checked. I don't have any problems with the care I get.

I was referred to Kennebec Medical by my Primary Care Physician for a couple of dermal concerns…read more Years ago a GP would just cut them off themselves but in today's world you need to see a Specialist. The Doctor surgically removed a lesion from my arm and blasted several growth old man type thingys from around my collar line on my neck. The doctor was knowledgeable, communicated very well and did a good job. The office staff is personable and efficient. No complaints here.