Recommended by my medical plan, tried calling 7 times left two messages, zero response !read more

I am a tough dental patient who has found my Dental home. I experienced Gentle Family as iGentle,…read moreAttentive, Professional and Kind. Most highly recommended. .

I called to get an appointment for a root canal since i had a second abscess in that tooth. The…read morereceptionist, Kim, kept attempting to set me to for a cleaning appt when i told her i needed a root canal appt. Then she asked if i wanted her to cancel all my cleaning appts. I said "no". I said i need a root canal appt i have a second abscess and am in a lot of intense tooth pain. She got mad and said we're talking about cleaning appointments! I got mad back and said well I'm calling about a root canal appt! Kim hung up on me. That's my experience as a returning client. Very unprofessional. I plan in telling the endontist if i ever get in for a root canal!

I have been going to KVFD for 3+ years, and at least every 3 months I'm there for hygiene services…read moreor treatment as I've been going to dentist since I was 6 yrs old. Review? Very easy to have opportunity to share my experience with this dental office!!! From the first visit until one last week, I have not had a 'bad' experience. Told Dr Martin and staff that I 'enjoy' caring for my teeth with their help, and it has always been excellent. Sometimes get appointments through cancellations, or as soon as they can work me in. Added my experience is that of my wife. She does not find it easy to go to dentist, never will enjoy it. Has MaineCare. She has been going for about 2+ years now, and they have cared for her very well, even with some extra challenges with painless dental options. Office staff has always taken care of existing appointments, future appointments in a timely way, and cost is always known upfront.

From Los Angeles to Augusta, Maine, I personally have never been treated and served by a single…read moreDental Specialist who could match the skills and patient sensitivity, offered by Dr. Cutri. Randi, indeed, has been multi-gifted in his practice. Additionally, this Clinician's assistant presents as incredibly kind and skilled, highly complementing the practice! Dr. Paul Gervais

We waited for over a year for an appointment, we showed up to our appointment and they told us we…read moreweren't on the schedule. They said they would "call to reschedule" and it's been since June. absolutely horrible. maybe it was a blessing in disguise if this is a reflection of their professionalism.

1) If you're a new patient don't expect a cleaning until your 3rd visit, even if you've had regular…read moretwice yearly cleanings. 2) Don't have "family billing," it's makes it easier to attempt to confuse patients. And don't sign a "treatment plan." 3) Know how to understand and be able to access your dental claims. You should know how to do this anyway, with all your health information, but it was especially helpful for me in doing business with Evergreen Dental. 4) We're not going back!

Went to establish care and get preventive services. They took several sets of Xrays. They warn in…read moreadvance they do this and it is NOT covered by insurance. A technician takes photos of teeth. Dentist does cursory look at teeth and recommends several thousands of dollars (or more) of dental surgery when one has no symptoms. Then they cannot provided needed, beneficial preventive cleanings for 6 months. Buyer beware. This practice is focused on doing more procedures which reimburse them better than prevention. It is a common theme from prior reviews which I wish I had read. Not being able to provide routine cleanings is NOT best practice!

Looking for a great dentist with caring and compassionate staff??!! Well Lakeside Dental is the…read moreplace to go! Katy was such a gentle hygienist and took her time explaining the steps as they are different in our new normal Covid world. Dr Salomon is as wholesome and peaceful, happy to see his practice grow in the coming years! Bonus... they accept Delta Dental!!

From the owner: Dr. Ryan Salamon is a graduate of the University of New England College of Dental Medicine in…read morePortland, Maine. Although originally from Wisconsin, him and his wife have come to love everything Maine has to offer over the past 6 years, and decided to make it their permanent home. As a child, Dr. Salamon experienced his own dental trauma due to a sports injury. He understands that going to the dentist can be an anxiety-ridden experience. It is his first priority to get his patients free of pain in a comfortable, family-friendly setting. Prior to attending dental school, Dr. Salamon served his country for four years as an enlisted active duty Marine, including one deployment to Afghanistan with 2nd Tank Battalion. Ready to schedule a visit at his dental office in Manchester? Call us today!

I went to Dr. Wyman around this time last year. I had a cavity that I was told would be a root…read morecanal. It was bothering me a lot, so he got me in that day. He "cleaned" the two smaller canals of the tooth but "couldn't find" the main canal. He said that it was an "impossible" tooth. He let me leave the office with only two of my canals cleaned out, saying that "it wouldn't last" (even though he charged me in full for the procedure). Two days later, I got up and walked into my kitchen. All of a sudden, I got a pain that dropped me to my knees. It was like I got stabbed in the face with a knife. It was like nothing I'd ever felt before. It was horrible. I ended up having to do to walk-in care, where they prescribed me Percocet. Mind you, I don't even like taking Tylenol. This pain med really messed with me. I scheduled an appointment to have the tooth extracted the next day. The next day, I went into PCDC, and low and behold, it wasn't an impossible tooth. DR. WYMAN HAD DUG INTO MY TOOTH IN THE WRONG SPOT SO LONG THAT MY TOOTH LINING WAS SO THIN THAT IT WOULD DEFINITELY END UP CRACKING, said my dentist, after he did the best he could at fixing my botched root canal. He said that the tooth WAS NOT impossible and that Dr. Wyman was the one who messed it up. When he cleaned out the main canal it was extremely infected. He said that he couldn't believe another dentist left it like that. The molding that Dr. Wyman put inside of the roots was thinned out and the small roots weren't cleaned out well at all. My dentist had to go back and fix the awful job that Dr. Wyman did. It was HORRIBLY done. To add insult to injury, the "impossible" tooth is most likely going to be pulled tomorrow. It's been gradually hurting worse and worse this past year. After X-Rays, I found out that the tooth DID crack. And it wasn't because it was "impossible", Dr. Wyman just couldn't do his job. He destroyed my tooth. Tomorrow, I'm either going to hope that my current dental surgeon will do a deal with me for the cost of the CT SCAN I'm going to need ($350) and my BONE GRAFT (another $350) for the implant I'm going to have to get OR I'm going to have a missing tooth THAT SHOULD BE THERE NOW, FINE AND WITH A FINISHED CROWN. I'm a college student studying to teach elementary school. I work full-time at a group home with adults with disabilities. ALL OF MY SCHOOL REFUND IS GOING TO THIS TOOTH. What should have been a $500 (tops) root canal and a crown is going to now be thousands of dollars. The receptionist at my new dentist's office said that, by the time the procedure is finished, it will cost me about SIX THOUSAND DOLLARS. That's more than I owe left on my car. Not that Dr. Wyman would care while he's out doing shitty procedures, driving around in the nice car that he bought with his dirty money. Hey Dr. Wyman, can I borrow about six thousand dollars?? Thanks!!

Just had a root canal here yesterday. The staff was incredible. The assistant drew a picture to…read moreshow me what would happen and explained the whole process. She was a total doll. Dr. Wyman is witty and friendly. Was worth the drive from Portland.

If you happen to be looking for a new Dentist, I recommend you see if Dr. Julie Chang is still…read moreexcepting new patients. I am a new patient, there - and I am glad I drove the few towns over to check them out. I found Dr. Chang (as well as Samantha - Dental Hygienist at this office) to be exceptionally knowledgeable in their work - and share relevant at home care tips as they work. Their shared focus while 'efficiently' working seems to be detail towards best outcomes; presenting a personable & approachable - yet professional attitude. They are also both funny, and kind. They both seem to answer questions you haven't even asked them yet; which I very much appreciate. I met Dr. Chang's new Dental Assistant, today. I wish I remembered her name ... just know that she absolutely shares the same high quality personal and professional traits as Dr. Chang and Sam. Thank you!

Just doing a little bit of research on dentists in Maine led me to Dr. Bryant, and I'm glad it did…read more He's a disarmingly funny guy and it makes the scary experience of getting my teeth worked on much easier to deal with. I'm now recommending him to as many people as I can.

Outstanding customer service from entire staff. I recently moved to the area, and was concerned…read morewhen looking for a new dentist. I am very pleased with the dentist and the hygienist. The hygienist took her time to explain products and daily care necessary. The office manager was very welcoming and thorough. Many thanks to all.

I rate this Aspen Dental in Augusta Maine a big, fat F-- . Very misleading. False advertisement…read more Unethical. Empty promises of "Peace of Mind" & "No Surprises". There is NO peace of mind and nothing but surprises. This dentistry on Western Ave in Augusta, Maine IS NOT EVEN AN ASPEN DENTAL. Its REAL BUSINESS NAME IS "TRUE TRUSTY DENTAL GROUP". Had I known that I would never have gone. That's not revealed until the bill is presented. Deceived. Uninformed stipulations and excessive X-rays. A panoramic plus full bitewings, even where there are no teeth, which resulted in black, empty pictures. But they charge for it. X-rays DO NOT start at $29 as advertised. THAT stipulation, I was later told, is only for people with no insurance (supposedly). Otherwise, your insurance gets charged over $500+. Insurance only pays a portion of that fee, and the client is left paying the remainder. Incompetent staff and lab. Besides the Dr. & staff quoting bogus information such as adult teeth continue to grow, the lab is incapable of creating a properly fitted denture. Maybe the Dr. is incapable of achieving an accurate impression. The Dr. broke the 1st denture as he tried to reduce the tight fit. Was it spite or just clumsy, careless, incompetence? The denture was made twice more, and each time, the back teeth were too short. All the pressure was on my front teeth, causing me to chew with my front teeth. I was biting my lip, cheek, and tongue. The Dr. disputed my claim of teeth being too short and tried to prove me wrong, but he couldn't. The shortness of the teeth was obvious. The Dr. kept offering a "refund". HE was giving up on me. I finally took him up on his offer for a refund. I paid $1324 for a partial upper denture. When I sat with the operations manager to acquire my refund, he quoted an amount that I was not happy with, $168 less than what I paid. I was then informed of the portions of money they NEVER refund. They refuse to fully reimburse. Underhanded, uninformed stipulation NOT disclosed prior to treatment. I had to wait 2 weeks to receive the refund. When it finally arrived, I was hit with another surprise. Without informing me prior to, they deducted an additional $178 from the refund amount that I was quoted. They retained $346 from my refund. I received nothing but aggravation and financial hardship form Aspen dental, AKA True Trusty Dental Group. They also refuse to forward the digital impression to my dentist so that I could be fitted again. Now I have to spend additional money for a service I was falsely promised. Don't bother trying to contact the Advocacy line. They are useless. They just sent a message back to the business asking them to contact the complainant. The operations manager told me to contact the office manager. The office manager eluded and ignored me as I sent 2 emails of complaint. I got no response from him. They refuse to further communicate or negotiate with me. I will be taking this complaint to the BBB and Medical Review Board; and anywhere else where I can expose this business' delinquency and underhanded deceitful dirty dealing.

If you value your teeth, avoid Dr. Z. I needed a new dentist and his office was close to mine, and…read moreI was able to visit on my lunch break. I wish there were reviews that I could have read before hand, because just about everything he did to my mouth turned painful. At my initial checkup he said I needed a crown. I had been told that for a long time by many dentists about a particular tooth, but it never bothered me so I ignored it. This time he said that the x-ray showed decay, and it was only a matter of time before it would start causing trouble. I was facing losing my dental insurance soon after so I said okay. I had problems with it as soon as it was set. I went back five times to have it shaved down repeatedly, but the pain persisted. In the end I went to another dentist to see what was wrong. He took an x-ray and said that the crown was not seated properly, and was a millimeter above my gum line, exposing the inside of my tooth. I called to get another appointment and the usually friendly receptionist's demeanor changed immediately. She argued that dentists vary in their opinions and Dr. Z does good work. I finally got another appointment and I got a bit of push back at first (everyone was very cold to me). While we were waiting for the x-ray taken by the other dentist, Dr. Z probed under the crown and I jumped sky-high. Incredibly, he said that in all his years as a dentist, he had never seen a tooth shift like that, displacing a crown!! What!?! I'm no fan of dental work, and I had to have the crown removed and replaced. The new temporary crown didn't fit and it kept dislodging while I ate (even though I only chewed on the other side) and I kept chomping on it. The whole ordeal was a nightmare. The tooth still hurts (remember - it never bothered me before I went to see him), and I need to see another dentist to (hopefully) fix it. I can no longer chew on that side. He also made a mess of a front tooth I asked him to smooth out because of a chip in the back. Save yourself some pain - go to another dentist.

I was in Camden for my son's wedding, when three days before the event, the gum beside one of my…read moreteeth became swollen and painful. I was referred to Dr. Giannos, who came in ON HER DAY OFF to help me! She was sweet and gentle, and she took great care of me. Thanks to Dr. Giannos' care, by the day of the wedding I was just fine. I don't know what I would have done without her.

From the owner: Roula Giannos, D.M.D. provides gentle dentistry for the whole family. We are located at One Pearl…read moreStreet in Camden, Maine. Dr. Giannos is a Graduate of Tufts School of Dental Medicine and is a Member of the Academy of General Dentistry, a Member of the American Dental Association, a Member of the Maine Dental Association and a Member of the International Congress of Oral Implantologists. Dr. Giannos is taking New Patients at this time.