Donna helped me yesterday with an appointment immediately for this morning. The office was neat,…read moreclean, and well organized. From the moment I walked in the door I was welcomed and felt right at home! Purchasing my glasses was painless the Optician was knowledgeable honest and wasted no time getting me the new frames I love!! Highly recommend this group! Great experience!

If I could give zero stars, I would. We had the most awful…read moreexperience with Newport Eyecare from start to finish. Their Google Maps location sent us to the wrong city, which made us arrive half an hour late through no fault of our own. Instead of acknowledging the issue or showing any basic professionalism, the staff told us we would simply have to forgo the appointment -- no flexibility, no problem‑solving, nothing. I switched my husband into the other appointment, but he didn't even want to go because the woman on the phone was so rude, argumentative, and unwilling to listen when I tried to explain the Google Maps issue. We ended up finding a new eyecare provider and canceled the second appointment. When I called Newport Eyecare back to let them know, they were again incredibly rude and combative. They insisted their website clearly shows the old location as "permanently closed," even though it absolutely did not -- and it was obvious they had just updated it that day to cover their mistake. I called back once more to confirm we wouldn't be charged a no‑show fee, and the same woman repeatedly tried to put me on hold even after I said no and simply asked her to confirm we wouldn't be charged. She refused to answer the question, repeating the same script over and over instead of addressing what I was asking. They also claimed they sent letters to patients about the address change. We never received anything. This office has the rudest, most incompetent staff I've ever dealt with. They don't listen, they argue, they deflect blame, and they can't keep their own information updated. Avoid at all costs.

New office. Plenty seating in waiting area but I have never had to sit long before being placed in…read morean examination room. They even have a well furnished with many activities to keep kids busy. Many different frames and available for fitting and style selection. They even were able to get multipurpose safety glasses that they do not normally carry. Much better experience then the chains.

From the owner: Optometry, Dry Eye Lab, Contacts and Eyeglassesread more

I haven't been for an eye exam in 30 years and they were very thorough, when they gave me my eye…read moreexam. Dr. Sobeck was very nice and informative. The office staff were also very nice. I will continue, going there.

Super courteous and professional service from everyone in the office. I'm also thrilled to be in…read moreand out in less than an hour. My entire family sees the providers at Kennebec Eyecare and we're beyond satisfied. Thank you all!

Love this place every one is great at what they do here.very friendly, helpful and knowledgeable…read more Got some great new glasses at a really nice price.

Gardiner eye Care I've been going there for years they are awesome, caring they take better care of…read moreme then any other eye place of ever been to. Thanks you all God Bless