Decent self wash car wash. Accepts credit cards, price is typical, and all the equipment worked…read more Overall, I was satisfied. One downside was it did not have a low pressure rinse setting, despite being mentioned on the car wash instructions posted by the controls.

It's a self service car wash, didn't have any issues and everything worked. They do accept credit…read morecards now, $2 for 4 minutes.

Booked a mobile appointment for my husband as his very first Father's Day gift…read more Thought we were good to go until I received a call and a text at 9pm the night before our morning appointment telling me that they would need to reschedule as well as charge me an additional $100+ fee for travel. I made my appointment 2 weeks prior so the fact that I wasn't made aware of this fee until the night before the service is crazy. I opted to cancel my appointment all together, I'm not a fan of how they manage their business. I'm also super disappointed that the gift my husband was so excited for won't happen until I can find someone else to detailed his truck - hopefully someone more reliable.

This has been by far the best detailing experience I've ever had. Scheduling was a breeze…read more Technician arrived on time, great communication and the detail job was just incredible. I had a bunch of surfaces that had pet hair and dirt/sand from a few beach+camping trips. The car was left spotless! It really felt like getting into a new car. I'm still in awe! Thank you

Excellent service. The staff are consistent and professional at each location. I love how when…read moreyou enter the car wash it's a whole system and you don't feel confused like at a rundown gas station. There were times where I was stuck in the car wash for a few minutes and had to call the attendant and there was a communication barrier. Not at Brown bear. There's a satisfaction to having clean rag/towel and cleaning your car with your neighbors. I'm not a huge fan of the scents and that's just because I have scent sensitivity. I can always tell the smell in a Lyft ride and it smells good in short rides. Great job BB! Your headquarters are also well designed.

Been here a couple of times and I have to say the process is easy and the customer service has been…read moreincredible every time. I can't say enough how friendly and accommodating they have been.

100% recommend. They're great! Call ahead and make your appointment, you can tell how popular they…read moreare because they are busy, so don't expect to

I have had several cars serviced for oil changes. They do a thorough job and review items that may…read moreneed attention. They only do what you authorized. I find their pricing is reasonable.

I always try to get my car manually washed or washed at a touch less location. I was so excited…read morewhen I read the sign as my car did need a wash. I paid $16 for a platinum wash with all the bells and whistles. While inside the car you can't really tell if it's working. After the car wash was done, I noticed a lot of the soap and water didn't dry off. However the shocker was yet to come. Most of the mud on my car was still there. There is no way to contact anyone as it's unmanned, I have filed a complaint with 76, if that doesn't work I am going to file a chargeback. My advice if you need a car wash : do it yourself or keep looking. The laser wash car wash machine is not worth it at all.

Used a touchless car wash today (silver tier), the car came out so dirty! I doubt they use…read moredistilled water to rinse, too much white build-up on the hood left! The pressure drier is too weak, so there is a lot of water left after the wash. The lower part of the car ( especially behind the front wheels) is not even cleaned at all, you can see the after pictures. Not even sure why anybody gives 5 star reviews to this wash!

SHOCKING! Ladies and soft-spoken gentlemen make an appointment exclusively for Orveen! Have him…read moreexamine and price just what you'd like to have done. He is surprisingly knowledgeable, intelligent, respectful, polite, well brought up and an excellent communicator. Unless your car is well-maintained it probably needs more than what all the detail shops show as a base price. No detail shop can give you an accurate price until they actually see your particular cars condition. So call ahead and set up a drive-by appointment. I brought in my well-kept sedan for an exterior detail quote and received a reasonable price for what will be outstanding work. Also simultaneously my friend dropped off her 34-year-old sports car convertible Collectible for a presale beautification inside and out. Orveen was able to spot all the spots and things a buyer would see. He returned a good price for great work that Mr. Detail decade plus reputation proves. Beautiful Work in Beautiful Ballard. Photographs to Follow Soon.

Above and beyond service. Chris made special arrangements for my needs and exceeded expectations…read more Had back of the car full of staging stuff from my real estate business and he detailed just half front of the car and charged like it was a Mini, that was cool, and then did extra services for special cleaning areas -- most companies wouldn't make exceptions, this detailer is top notch and there's no wonder they have an almost perfect 5 stars. 10 stars, my friend!

Amazing service great prices and friendly staff made my car look brand new inside and out. Looks…read morelike the first day I got it thanks for everything. Definitely will be my regular go to!

Travis did a great job repairing curb rash on my Hyundai wheel. He's my go to guy for curb rash…read morerepair.

Today is Friday April 19, 2024. Sunny and 73 degrees. I had a long, hard day of yardwork in the hot…read moresun, I was so thirsty and there's no place to park my car. I just needed to park my car and buy something to drink and I didn't need gas. I blame for the next 2 grueling hours before I drank something at home.

I mistakenly drove off with the hose still in my car. I've never done this before in 28 years of…read moredriving. The manager, Mo, was super understanding and helped get the situation resolved when another person could've made it a big deal. We all make mistakes and it was nice to deal with someone who could see that and helped me out. Renewed my faith in humanity!!

Another great car wash by Dietrich assisted by his intern Arnold who did the expected and usual…read morevery thorough car wash including wheel wells, wheels/tires and door jambs using top grade products to include The Rag Company microfiber towels. A1 Auto is my go-to mobile car wash service.

If I could rate this place a 0 that's what this place deserves. Do not take your car here! if you…read morevalue your time or if your car is dirty because it will take them a day n a half maybe you should state this on your marketing not "Top Quality Service" False advertisement. Dropped off my car at 2 PM was supposed to be ready by 4PM according to the service rep after walking the car I booked "Express Service" which in their terms apparently means the car should be perfectly clean for them so they can finish it in 2 hours my car was fairly clean not trashed & the service rep signed me off for it. Got no call or text I showed up at 6:30PM to a service tech with my car pulled up to the work station with the car running listening to music what a completely lack of professionalism from this place. I will say this is the worst service I've ever seen out of a shop you would almost have to try to give terrible service to have a car guy like myself writing one of these reviews. I walked up the tech while he was by my car on idle listening to his music from my car doing nothing 1 other tech working on another car. He told me the "guys in the office should have called you" yea you think maybe 3 hours ago they should have called. He proceeded to try and feed me some bs about the amount of time my car would require because of their "Professional Detail Service" don't believe one word they say I've had my car fully detailed with seats removed carpet shampooed I'm not new to this I know what it takes to detail a car I've had amazing service when paying for this level of detail. Don't let the fake Marketing fool you I definately won't let this happen again. This being my first experience for a car detail in Washington coming from California I now know wash my own car if I don't want to deal with unprofessional nonsense. If they try to charge me for cancellation they will defiantly hear from me again at the shop. I wouldn't even call this place a business.