Always had good service from Carrier. Known them for years and they will work on older units.read more

Tom and Theresa are one of the last honest folks in the industry. A few years back, both my…read morebatteries were stolen off my trailer and I couldn't figure out how to hook both new batteries up. I took it to Carrier and Tom helped me hook it all up. Tom didn't charge me for the service and gave me some pointers how to secure my new batteries. Their kindness showed me that he and his wife were really good people and cared about simple folks in their community. I have told so many folks about Carrier RV and you can bet they will get all of my business.

RV sales of Oregon is now Royal Coach Sales. Great people. Easy to work with…read more ---------------------------------------

Our Monaco Dynasty Motorhome was sold by Gary, on consignment, without notification or payment…read moreexceeding 30 days. We contacted him every week after we found that it had sold & got poor excuses why he did not have the money for us. After several weeks of this and many times of not getting a call back, I contacted the Eugene Police, they suggested filing a complaint with the Oregon DMV. I ended up talking with an Oregon DMV Investigator who, after hearing my complaint, said she would call RV Sales of Oregon and get back to me. WOOOW, 20 minutes later she called me back and said we would have our money next week AND WE DID !!!

Just bought a 2026 Tiffin Allegro RED and took delivery in April. We live in Lake Oswego, Oregon…read more We experienced a warranty issue. The (instrument) cluster panel began going blank every time we hit a bump such as a bridge seam on the freeway. It happened over and over again gaining frequency. The panel would go black including the GPS, camera panel and would reboot each time. Finally it didn't reboot. Stayed black. We have a Tiffin authorized service center 30 or so miles from home. The RV Corral is 105 miles. Based on the reviews, we chose The RV Corral. We were not disappointed. We were ecstatic. Their senior tech Warren figured out our complex problem in 5 minutes. FIVE MINUTES. It was a loose ground. Service advisor Savannah and Service advisor Andy were fantastic. They have our business solid! You'll recognize Warren. He looks like Moses (LOL). The whole experience was great!

Service department is so slow and always making excuses. I would not recommend them. There work is…read morefair when they get it accomplished.

We purchased a 2024 Forest River Evo, February 3rd and it was in the shop for repair February 28th…read more I took it to a local dealer to have service since we are 3 and a half hours away form their repair center. They failed to check the hot water heater before they sent it out. Couldn't have tested the water system since there was NO anode rod in the hot water heater. It was just rolling around on the floor of the RV when we returned home. The brakes do not work. I called and left 2 messages at their Eugene location and 2 at their Roseburg and no call back. When I did get in thouch with the "GM" Troy,he refused to take care of his customer and said I should have brought it to their service department that could even do a PDI correctly. There was nothing he could do. So, my opinion.....find someone you trust to purchase an RV from. These people chose not to take care of their customers. There are other problems include: bathroom vent pulled out of the ceiling, shower head falling off of the wall, back door of toy hauler leaks.

They can sell an RV but have trouble servicing. Make sure you ask them specifically if the RV has…read morehad any body or structural work done on a unit before you purchase. Had water running through our coach under both living room slide and bedroom slide while we were traveling 3 1/2 months after we purchased it. Left several messages with Joe to have someone call me and tell me what we can do about it as we were out of state and would be for 3 months. No one called me back. Brand new trailer with water leaking every time it rained. Joe told me the Owner Dennis would call, Jack the GSM or Paul the Service person and no one called me. Called 3 consecutive days in a row and not a returned call. Found out recently that there had been stress crack repairs done to the RV a year before we purchased. The Fifth wheel has one problem after the other and of course the expensive extended warranty is not paying off. Lots of other choices to purchase an RV from. I would not recommend this Dealer at all.

1) Questionable sales team. We live in Washington State and were returning home from Calif. when we…read morestopped at RV Outlet in Eugene, Oregon. Looking for a travel trailer, we had done our homework and Lance was one of the names we were looking for. After talking to a sales rep., we were told that they were part of an RV show going on in town and had a nice Lance trailer there. We drove over to the show and met a salesperson there to look at the Lance. Unfortunately, it was one of the trailers parked outside in the rain. We looked the outside over as best we could in pouring rain and proceeded to look over the inside. It looked nice, we asked a million questions and it seemed to be just what we were looking for. It had a 4 seasons pkg and the layout was on the nose. We looked the outside over a second time and eventually came to a deal while at the show. We completed the purchase process and returned to Washington planning to come back and pick it up in two weeks. We were told title papers would be sent to us in 2 weeks. We returned to RV Outlet to pick up the trailer and do a walk thru with a rep. When we got the trailer home we realized the front window seal was broken and there is water in the double pane glass. Looking back, that window always had the blind down! During the walk thru after purchase, the rep did show us how the blind opens and closes, but was still positioned all the way down. While at the RV show looking at it from the outside in the pouring rain, twice, it looked fine. Certainly, the sales rep never said anything about it which should have absolutely been part of the negotiations as there is no way RV Outlet was not aware of the problem. We have since learned that this could cost us between $2,000 & $3500 to either fix the seal or replace it as it is a curved pane! Because we signed an "AS IS WHERE IS" paper with them, there is no recourse now. Again...tin our opinion there is NO WAY RV Outlet didn't know about this expensive window problem!! 2) NO customer service. We were told all our papers would be in the mail in 2 weeks. After 2 weeks and no papers received, we started calling and leaving messages. For 3 more weeks, we left multiple messages and no one returned our calls! Finally, after 5 weeks, we get a call back and told our papers had been "misplaced" and were sending them to us by "3 day mail!!" We still had to register the trailer in WA. and there is a penalty fee if not done in a timely manner!

We just purchase our Intech Chase last weekend. RV Outpost was around 500 miles from home but was…read moreabsolutely worth the journey. Veronica and Eric took wonderful care of us. They were able to save us over $2,000 compared to our closest dealer in Tracy Ca. They are both really good people and it was a pleasure meeting and doing business with them. When we went to hook up the trailer we realized that we were missing the electrical hookup on our Sprinter Van. It was already 1:30pm on Saturday. We were afraid we were going to have to leave and come back again. But George the technician saved us by wiring a temporary setup that got everything working. He was amazing. My family and I highly recommend RV Outpost. They will take good care of you. Thank you again Veronica, Eric , Nic and George.

Poor follow up. Asked for minor maintenance on my Luna, kept asking. Nothing complicated just…read morerequested a quote and provided pictures. Owner responded that they've just been too busy. We're all busy lady. Your job that you chose to do happens to be in service and in this case you fail. A customer shouldn't be following up with you, it's the other way around. Taking it to Guaranty Rv. Got right back to me.

We bought our used 5th wheel from Kasey. He was great and held it onsite with no charges for…read more2-months until our site was ready for it. He's very helpful with answering questions and even promptly sent someone out for a false alarm situation and didn't even charge us. Would definitely buy again from him.

The staff I Met at Sutton RV were extraordinary!…read more I had warranty service and parts issues with my new Northern Lite Truck Camper. I expected to have to wait after I arrived 6-25-26. To my surprise I was given immediate attention by Steve, Craig, Parts Manager Valerie and Service Manager/Advisor JJordan. Valerie and Jorden listen carefully, put me at ease and immediately took my camper under their care and professional expertise and resolved all the problems I was experiencing! Real Kind and helpful "Human Beings" Never had I experience such an enjoyable Team of knowledgeable RV persons in my 50 years of RVing in the U.S. and Canada. George and Martha Sutton should be very proud of their staffs technical and human resourses skills these staff members possess!! I would return to Sutton RV just to visit these extraordinary, kind, knowledgeable people! Should I have a need for service, yes I'm headed to Sutton RV Bryan Mortenson Retired Firefighter Parks Manager 34 years of Public Service!

Their service department is excellent. Jordon is their lead technician and goes out of his way to…read moreensure issues are debugged and resolved completely. These days it's hard to find a trustworthy service center...I trust Sutton with my travel trailer.

So it was time for the wife and me to update our way too old fifth wheel. We had been searching the…read moreads for some time. Looking for a rig that suited our needs and was in our price range. I came across CSR on Facebook. They had a couple of really nice rigs posted on there. So we drove up to Eugene to take a look at what they have. We were extremely impressed! First of all, the folks that own and operate operate this outfit are very friendly and very helpful. They showed us a nice Winnebago Destination Fifth Wheel. It's gorgeous and I. Our price range. It's now our new rig! There's "no pressure" sales. They completely go through their RVs when they come in. They make the RV buying experience simple and actually enjoyable. If you're looking for a nice used RV, come see Jolene, David and Justin. You'll be glad you did.

We went to several RVs dealers, some big name dealers all over Oregon. CSR was great to work with…read more No pressure, very patient, took the time to thoroughly answer our questions. If you are like me and prefer a small business family type atmosphere, go to CSR. It was well worth the 2.5hr drive for us.