I had a bad review once...as ownership had changed...which I hated because this was my go to place…read more Now under new leadership and ownership this is once again my go to place!!!! The only reason I don't want to rate it so high is I don't want to wait behind everyone else's cars!!! Welcome back Frisco Automotive!!!!

Our 14-year-old Ford had become genuinely scary to drive. It hesitated during acceleration and felt…read morelike a manual transmission where the gears weren't fully engaging. Anything over 45 mph made me nervous, and I was convinced I was one breakdown away from being stranded on the side of the road. I first took it to another shop, where they kept it for two days before telling me it was a transmission issue they couldn't repair. The estimate? Around $3,000. For an older vehicle that we plan to hand down to our soon-to-be teenage driver, that was a tough pill to swallow. Thankfully, I decided to try Frisco Automotive through the Old Town Frisco Yiftee program, and I'm so glad I did. From the moment I walked in, the customer service was outstanding. The gentleman at the front desk immediately understood my description of the problem and took the time to personally test drive the vehicle. We even ended up having a fun conversation about Ohio and the Cleveland Browns while discussing the symptoms. What impressed me most was that they didn't just accept the previous diagnosis. They investigated the issue themselves and discovered it wasn't the transmission at all. A support mount for the engine had come loose. They repaired it, then personally drove the vehicle again, including taking it up to highway speeds, to verify the hesitation was completely gone. The result? A repair bill under $1,000 instead of a $3,000 transmission replacement. On top of that, they offered transportation assistance, including rides home and back to the shop when the vehicle was ready. That level of service is rare these days. Honest diagnosis, knowledgeable technicians and outstanding customer service. Frisco Automotive has absolutely earned my future business, and I wouldn't hesitate to recommend them to anyone looking for a trustworthy repair shop.

Freeway tire shop is the only way to go.I have been getting my car serviced here for years.The…read moreemployees here are dedicated and knowledgeable of all car repairs and the like.Also the customer service is very experienced they treat you like family .and reasonable pricing.I can personally say that freeway tire is the best deal in Dallas I suggest that you make an appointment check it out for self

I've been coming here for flat repairs and other services for a couple years now. I really have…read moreenjoyed their customer service until recently. I must say im disappointed. My TPMS light came on and needed some air in my tire. It's not the first time they have put air in my tire over the years. Always free or charge that's why I was a returning customer but this time AFTER they put air in my tire they said it was $3.00!!! Well, they just lost a customer. Not everything needs to be about how to get a dollar but it needs to be about customer service. Go to discount tire, they will repair your flat for free and never charge you for air in your tire.

Used them for the first time. What a great experience!…read more From the time I pulled up to the time the inspection and repair/adjustments made. Wanted to ensure the wheel alignment was good after buying new tires. Service associate, Chris Winner, was outstanding. Professional Listened attentively Explored with questions and followed up once the repair was completed. (Took less time than expected) On top of all this. They were 25.00 less than Pat Lobb Toyota for the exact same work. Will definitely used them again

My wife and I came into Longo Toyota of Prosper on a busy Friday afternoon looking to get her a new…read morecar or truck, and we were lucky enough to have Rumman "Sam" Miraj help us out. He was professional, polite, patient, and made the entire process easy from start to finish. Rumman really listened to what we were looking for and worked with us to find exactly the right truck. We ended up leasing a 2026 Toyota Tacoma TRD Sport, and my wife absolutely loves it. We had a great experience and never felt pressured or rushed, even with how busy the dealership was. If you're looking for a Toyota, I highly recommend asking for Rumman or calling ahead to set up an appointment with him. Great guy, great service, and we'll definitely be coming back to him in the future. 5 stars! Thank you again to Preston and Rumman.

I took my Jeep Grand Cherokee with 150K miles because I felt that it was time to replace the Struts…read moreand Shocks. I did my research and saw that they quoted me expected rates. They did a complete car review and charged me. You should expect to pay for a complete checkup of your auto. It's our responsibility to know. I am thankful to the team at Davids for that checkup because they found an oil and transmission leak from poor seals, and the fluid was dangerously low. So if your car is out of warranty. Invest in your auto longevity and take it to Davids. The best thing about going to Davids is he will replace your broken parts with superior parts . I took a look under my Jeep and was very impressed with the work.

Pretty horrible experience at David's today. Been chasing…read morean issue with my vehicle starting for about a month now and finally had it down to the starter, which I can't replace myself (tools). Spoke to David's and they said they would replace the starter I had (O'Reilly's) but they wouldn't warranty the part. Expected and okay. Dropped the vehicle off about 9am. Given a quote for $231 for inspection, diagnostics and testing. Was told that it would be applied to any repairs. Was verbally quoted by Rich that the starter replacement may add a "couple of bucks" but would be close to the $231 and that the testing/diagnostic charge would apply. Was told it would be done by noon. At 12:30pm called to get a status, still in work. At 12:45pm I get an automated inspection report. At 1pm I call back to see if the starter had been replaced. Nope. Quote $760 for replacement using my part and $1050 to use theirs. Asked about the 300% increase from the initial price and after being put on hold for a while was told that the best they could do was $463. DOUBLE the original quote! Was also told that they "hoped" to get it done today. "Hope" is a little dubious after doubling/tripling a quote for no reason. They also made very clear that absolutely no warranty was included - including installation. When I asked if the starter fell off because they forgot to torque the bolts, "Nope, we wouldn't cover that. But we do things right around here." At 5pm I called to see if it was actually completed and it had been done but no one had decided to let me know. Overall, just a bunch of over promises, under delivery and dishonesty! Look elsewhere!

great mechanics, friendly and quick. took my car here once for an A/C issue and haven't gone to any…read moreother place to take care of my car since. great price for their services too!

Great experience! They swapped out my rear shocks, quoted a fair price, and stuck to it - no…read moresurprises. The job was done in one day as promised, with easy drop-off and pickup. I'll definitely be back!

My topper had a broken piston support and they were able to repair the support point for a decent…read moreprice.

I will preface this review by stating that the only reason I came here is because this is who my…read morecompany chose to do business with. After this though, I will be pressing them to find a new vendor to give our money. I got a brand new truck and needed a topper for the bed. We ordered one and it took a few weeks to arrive and actually came in earlier than expected. Thought that was a good sign. Was I wrong though. Not long after arriving I overheard the workers talking about another truck they were working on in the back. Apparently they spilled half a tank of diesel all over the parking lot. Should have been a red flag: took them about 2 1/2 hours to get the topper installed on my truck. I looked it over once they finished but didn't look close enough at the truck. Later on I opened the bed and smelled diesel. There were muddy diesel foot prints all in the bed that they didn't bother to clean. I started look more closely at everything and found were they had failed to put parts back on the truck, broken parts, and actually caused damage. This truck is less than 2 months old. I called and spoke to the owner and his response was "oh sometimes things break when we put them back, it's normal". No. No it's not normal. He said to bring it on though and they would see what they could do. He called me back a few minutes later and said he talked to his guys and they stated they didn't do it. He tried to imply it could have been someone else. No. No it wasn't. No one else had touched the truck and it's in the area you were working to run wiring. I got off the phone and became increasingly more angry by the minute. If it were up to me I'd have them take the topper off and shove it were the sun doesn't shine. But I don't want them to ever touch my truck again and cause more damage. So now I have to find someone else I trust to fix this and be out even more money. DECEITFUL, UNETHICAL, and LIARS. Will never step foot near this place again.

Walked in today as my car was showing an alert that engine coolant was low. I was quickly checked…read morein as I was already in the system. I was worried if there was a leak, but the issue was quickly resolved. They also took time to explain that the issue was due to coolant issue and how I can check and fix if it happens again in future. All in all a great place and value ,if you have a vehicle issue and to get a honest opinion.

Beware!!!! I went in for inspection and oil change! They stripped the oil plug and the owner told…read moreme they did it! Then he proceeded to tell me it would be $225 an hour (estimate up to 5 hours) to remove the stripped oil plug (that they stripped)! When I said no I'm not paying to fix something YOU broke. Then, the owner proceeded to tell me that my car was not safe to drive because when they stripped the plug it caused an oil leak! Then, he backtracked and said they didn't strip the plug! He said it must have happened the last time my oil was changed. They did my last oil change! I took my chances and left and drove over to another service station. The owner of KwikKar is dishonest. He changed the story after I left my review on Kwik Kar. You read, you decide look at the other 1 star reviews. how he always blames the customers. He accused me of a DIY on my own car. I'm a 57 year d woman. I do not work on my own car! He's dishonest!

I brought my old van to this shop, supplying the parts for them to replace the CV axles and the…read moremotor mounts. Unfortunately, one of the CV Axles I bought was incorrect. They acquired the correct one, got everything installed, and had my vehicle back to me faster than I expected. I really appreciate their efficient service and the reasonable cost to perform the service on my vehicle. Thank you - I will be back with my future vehicle servicing needs!

Jose is always helpful and takes time to explain to me what needs to be done to my car! I…read moreappreciate him so much ! Thank you