My brakes had been making a rather unpleasant and worrisome noise, so I figured I should make it a priority to actually get them looked at. I asked on a local facebook group for an honest shop for brakes and no one knew of one. Lol! So, I took my search online to read reviews. Granted, I do marketing for my day job, so I know online reviews cannot be trusted entirely since the majority of people only review a place when they want to complain. I found this shop with a 5 star review rating. A car shop with a 5 star rating!? What!? Read the reviews and checked on the filtered reviews (from Yelps dumb algorithm) and it was another 5 star review. Sweet! I figured this was a place to check out, since what auto shop that has been in business longer than a month has all good reviews!? So here I am. When you drive up, it is a modest auto shop. I was looking for an honest shop that wasn't just hellbent on huge profits, so it didn't surprise me. When I went into the shop, all the guys were working. I simply asked if they could look at my brakes and they were super nice and came to help me immediately. My car got in within minutes! The employees and owner were nice, down to earth, honest, and authentic. I needed new front brakes - no shocker there. Rick gave me my quote and time estimate, which was reasonable. I asked a few questions and he happily answered them. The owner, Rick, is a super nice guy! When I approved the work, he got the parts on their way and got started on my car. While waiting I spoke with a few members of their staff - all super nice and professional. I don't need an auto shop with a fancy building with a luxury lobby (which has to be paid for through overpricing of services). I just need an auto shop that is knowledgeable and honest. Mission accomplished! Driving out of here with new front brakes and no longer fearing for my life while braking! read more

Great experience! They swapped out my rear shocks, quoted a fair price, and stuck to it - no surprises. The job was done in one day as promised, with easy drop-off and pickup. I'll definitely be back! read more

Quality job at fair price. Won't use any other mechanics. Been taking my cars to these guys for years now.

My husband has brought my car here a few times. We have had a great experience every time. I appreciate Rick & his team continuously providing honest service and affordable prices. read more

Top notch service for a fair price. Kept me notified on progress and no "surprise" fees or charges. 10/10 will return. read more

They did a bad job on my radiator (check engine light came on after the repair), wanted me to pay over $300 for "further diagnostics", and now they're harassing me. That was 8 months ago. Since then, I have had to block the owners number because he kept calling/texting me. However, I am still receiving text messages from them to this day. read more

Authority Auto is a great local auto service establishment. I've found the folks to be honest, with a friendly attitude. Their rates are fair and I did not get the sense they were looking to recommend unneeded services or repairs (like dealerships). I am 100% comfortable giving them my business--something that is really hard to find. read more

I have given this place 3 chances to work on my vehicles and they have let me down for the last time. They are overpriced and the service has started to decline. The owner is rude and combative and has taken his good reviews for granted. This is my first hand opinion of this place! I will not bring my vehicles here again!!! read more

Excellent service with replacing the catalytic converter to our 2011 Honda Accord! We highly recommend Authority Automative who quickly diagnosed why the car could not accelerate by replacing the catalytic converter the next day. We had 3 different automotive companies review our Honda including Honda Dealership in Frisco who told us they recommend us buying a new car because our Honda is beyond repair. We will definitely take all 3 of our vehicles to Authority Automotive for all repairs! Excellent service, quality and value! read more

Beware of this company, especially if you are a woman. I was quoted a price for a repair on my car. When I went to pick it up the actual cost was $150 more than the quote. I did not receive any notice of the increased price. when I complained, I was told that they could deduct $20 for the gas they had put into the car, but that's all they could do. When I got into the car, it was on empty. I went back into complain and was towed that the gas was probably used when they were testing the car. Do not use this location ladies pass it on. read more

Hands down the most honest repair facility I have ever been to. Took my car in for suspension repairs and recommended only what was required to be serviced even though I originally thought it needed more. They confirmed the other parts and got me back on the road quickly and without completing more than what needed to be done. Highly recommend their services read more

We are happy with the service, customer service, and pricing offered from this company. We have multiple services and one repair commissioned here and are very satisfied with their work. We will continue to bring our automobiles here. read more

Always fixed quick, and a fair price. Thank you to Rick and the crew at AA. I don't trust anyone else with my 3 vehicles.

Rick has worked on our Ford Expedition, Ford Explorer and both our son's Acura TLX. They are super knowledgeable, reliable and cost effective. Highly Recommend! read more

I've used Rick to work on my car for the past 10 years. He's very honest and always tells you what needs to be fixed and what can wait.His prices are reasonable and he can usually get you in and out within a day or two. Free diagnostic for most issues. Can't go wrong with Rick! read more

I've seen numerous people recommend Rick Stumvoll and his shop, Authority Automotive, on various local Facebook posts requesting recommendations. After being ripped off and upsold one too many times elsewhere, we gave these guys a call and have returned several times since. Their prices are more than fair for their level of experience, competency, professionalism, speed, and honesty. No upselling and not pushy. I highly recommend Rick and his staff! Thanks so much for being trustworthy and helpful, guys! read more

I cannot say enough about how great the customer service is at Authority Automotive in Frisco. The owner Rick Stovall is the absolute best. They have worked on all our vehicles for years. Their prices are great! If you are looking for a great, family owned place that you can go and know that you will not be overcharged or pressured to buy things you do not need you need to check them out. read more

Best auto shop I've ever been too. Rick and his team are extremely nice and helpful. I took my Toyota Prius in to get my AC fixed. I had previously taken it into another place and they told me I had a leak and the repair would cost me close to $1000. When I went in to authority automotive they took a look at it and told me there was no leak and they just had to recharge my vac system (?), it only cost me $120 and saved me hundreds if I had believed the other place! Thankful for this place and the money it saved me! Thank you Authority Automotive!!! read more

I planned on taking my truck there to have it looked at, but I stalled just right down the road. They came out right away and helped me get to the shop. After diagnosis, they told me that it would be more than the value of the truck to repair. They were honest and up front about the cost. Even giving me suggestions on what to look for in my next truck. Chadd and Rick were awesome. Glad that I round a honest and reputable shop nearby!!! read more

Took our SUV here one evening based on Nextdoor App reviews after a bad experience with Autonation Ford Services. They assessed the problem with the air conditioner and had it fixed and ready for pick up the next day. Amazing service and reasonable pricing!! Will definitely be taking all your our cars here going forward! read more

I was very impressed with several things here. Rick and chad were very friendly and explained in detail what my issues were. Got me in same day to fix both driver and passenger side window motors. Also helped diagnose few other things that need to be addressed in next 30-60 days. Also dropped me off at work, which was a huge bonus! Prices seemed fair and they did not try to up sell me on unnecessary repairs..very honest and fair priced place. I'll be back here again soon.. Ernie G. read more

Rick is the best. Has taken care of my business vehicles and my personal vehicles. He helped my wife while i was out of town and had her back on the road in no time. Always quality service and great price. read more

Rick and the team at Authority were nothing short of professional and kind. At no point did I feel like I was being swindled or lead on. Great prices and quality work, thanks Authority Automotive! Will be back for any future needs! read more

We have used Rick and team at Authority Automotive for years. We tend to try to drive older cars for as long as possible and having a reliable, trustworthy, and skilled mechanic nearby is a great asset. Highly recommended. read more

What an amazing group of Mechanics. I wasn't really sure what was wrong with my car. I thought I just needed new radiator hoes, turns out a needed a little more. The showed me what was wrong and explained why I needed to get it fixed. They also gave me a loaner car. read more

This shop was suggested to us through our neighborhood community page. I am so glad that we used them. They were honest and fixed our car in a timely matter. I would highly recommend this shop to anyone. Chadd and Rick were upfront with us and the value of work surpass going to the dealership read more

Had a truck go down in little elm. Called authority to see if they could get to me quick. My guy was stranded. Rick said he had an open bay and let him know the eta of the tow truck. Myexhanic diagnosed with the starter dying. Rick Confirmd. Replaced the starter and tech was on the way. Thanks rick for the quick professional service. Highly recommended. read more

Fixed my ac, I would have paid more for the luxury I sit in now. Friendly open minded men or at least had the upmost mannerisms.

Awesome service! Great ethics were obviously at play and the job gets done at a reasonable price. Sending all my family cars here. Couldn't be happier :) read more

The last time I went and had my oil changed, I was told I needed a transmission flush, brake flush, cabin and air filter. I never let them do more than just an oil change. I found Authority Automotive and took my car in. Rick was very honest telling me yes, I needed to get the items done however it wasnt as urgent as I was meant to be lead on. I had him perform one service and told him I would come back in a few months for the additional items. The fact he didnt rake me over the coals means a lot. Great, honest service. I will be back. read more

I've been meaning to write this review for sometime because these guys at AA really do deserve the business from the community and are stand up, honest small business owners. They are not in the business to rip customers off, or over repair. I am a car guy and have worked around cars for decades. I chose not to work on cars myself but know when I'm being taken. On several occasions they have done repairs that could of costed several thousands but again limited it to only the problem parts which cut it in half. I've heard of complaints from customers from other auto businesses on 423 so why chance it. Just take it to AA and give these guys a chance. It's not a pretty place but would you rather get ripped off? read more

Needed some diagnosis done quickly for an intermittent engine knock. Turns out car needs the 93 octane and I was putting in 89 cause gas is getting out of control. Nothing wrong with the car. Back to super and knock went away. read more

First experience with them was good, repaired as promised. Friendly owner manager staff, good prices, honest feedback before repairs, they showed and discussed prior to any new finding, will try them again. I think I found a good shop. read more

This is my mechanic and will not take my truck anywhere else ever! They installed new brakes and they squealed bad and fixed them no problems at all. The parts were just bad parts and was happy to take care of them for me. Love this place! read more

Authority Automotive - Auto Repair Near Me - Frisco, Texas

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Extremely positive experience from drop off to pick up. Its a great feeling knowing that you're getting great service, with a great price. The Acura dealership quoted me a high price for work on my ILX (various fluid flushes). I thought I'd give an independent shop a try and thankfully found Rick at Authority Automotive. Not only did he quote a much better price, but I am fully confident that the work he did on my car exceeded the service I would've got with with the dealership. I truly feel that my car drives much better now. I was able to drop off my car in the morning and he provided a ride to my house so I could pick up the car when it was done. 100% satisfied and a customer for life. read more

I initially was going with a mobile brake service but their customer service was so horrible, I decided to find someone else to fix my brakes. Even though they only had 7 reviews, I figured I would call. Called early this morning to inquire about getting my brakes replaced and not only were they friendly but they told me they would make sure to have a bay open at the time I wanted to come in. Got there and he drove it right in and they started working on it. I thought it was my front brakes but it turns out the rear brakes were the ones that needed to be replaced. They even rotated my tires for me. I'm soooo happy that the other people fell thru because I'm pretty sure they wouldn't have given my car the attention it needed. Everything happens for a reason! I'll definitely be back with all of my car needs. read more

This was by far the best mechanic experience I have had. Rick was able to diagnose what the issue was and get it resolved quickly and was also very professional and very informative. His customer service is also top notch. I will definitely be going back with my truck and my Audi. read more

This is definitely my new go to car repair shop. I've always gone to the Honda dealership for service my Odyssey, but not again. Chad was absolutely professional and friendly. They went out of their way by staying late to finish my car and even dropped off my car after hours because I really needed it! They are very reasonably priced and didn't try to sell me other services. Finally, I feel like the services and the price matched and don't feel pained my the high price! They even threw in a free car wash. I highly recommend them! read more

I have been going to Authority Automotive for a couple months-my first experience with Rick and his staff was awesome. He was able to repair my electrical on my truck, as a female- I was soo grateful. Rick and his staff is very professional and the perform quality services on my vehicle. My truck is is 05-that needs a little TLC, but they have been able to get my vehicle running with no problems. I am thankful for this repair shop and the quality service they perform. The mechanics are Awesome. If you need repairs, this is the place to bring your vehicle, you will not be disappointed. I have had extensive repairs and have never been disappointed. read more

Rick has worked on my Equinox a few times, and I trust him implicitly. I came in yesterday and Rick noticed that the repairs I needed ($1400) would more than likely be covered by the manufacturer, so he sent me to the dealership. I've got a loaner car (FREE) for one week and it looks like the repair IS covered. What other mechanic would do that?! He's a great guy, honest & reliable, and he has a great crew! read more