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    Authority Automotive

    4.8 (56 reviews)
    Closed Closed

    Services - Authority Automotive

    Vehicle battery testing

    Auto defroster tab repair

    Check engine light

    29 More Services

    Engine oil light diagnosis

    Auto general diagnosis

    Auto noise diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Auto fluids and filters maintenance

    Fuel system cleaning

    Oil changes

    Auto mirror repair

    Auto mirror replacement

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto switch replacement

    Auto windows and mirrors repair

    Routine automotive maintenance

    Smog check

    Transmission leak inspection

    Auto window repair

    Auto window replacement

    Authority Automotive Photos

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    Recommended Reviews - Authority Automotive

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    26 days ago

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    2 months ago

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    3 months ago

    Quality job at fair price. Won't use any other mechanics. Been taking my cars to these guys for years now.

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    1 year ago

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    9 months ago

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    2 years ago

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    2 years ago

    Business owner information

    Photo of Rick S.

    Rick S.

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    2 years ago

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    4 years ago

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    3 years ago

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    2 years ago

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    3 years ago

    Always fixed quick, and a fair price. Thank you to Rick and the crew at AA. I don't trust anyone else with my 3 vehicles.

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    4 years ago

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    4 years ago

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    10 years ago

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    8 years ago

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    7 years ago

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    5 years ago

    Fixed my ac, I would have paid more for the luxury I sit in now. Friendly open minded men or at least had the upmost mannerisms.

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    8 years ago

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    9 years ago

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    Page 1 of 2

    Ask the Community - Authority Automotive

    Review Highlights - Authority Automotive

    I have been going to Authority Automotive for a couple months-my first experience with Rick and his staff was awesome.

    Mentioned in 25 reviews

    Read more highlights

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    Valvoline Instant Oil Change

    Valvoline Instant Oil Change

    (125 reviews)

    I took my car here around 3:00pm yesterday. I normally go to Take 5 but there was a 2 hour wait and…read moreI desperately needed the oil changed and coolant in the car so I came here. I waited about 15 minutes which was reasonable. The girl scanning in was nice. I asked her if they will top off coolant and fill tires because the coolant was low and my tire pressure light was on. She assured me they would and they started the service. Not once did anyone come explain pricing or how it works, give me an option or anything like Take 5 does. Then they came to replace my oil. They all looked annoyed to be there and the guy changing mine very clearly did not put coolant or any top off of fluids. They also did not even touch my tires. This is all fairly basic in an oil change but for them it must have been too much to deal with because I had to ask if they did it. Another guy had come over to the window and said yes and I asked again if he was sure to which he said, yes again. had zero wiper fluid so I knew already that they didn't just from that alone. The girl came over to ring me up. The oil change was $135 which is absolutely ridiculous. There was zero warning on the price plus it was clear they didn't bother to do anything else with the oil change. I'd honestly be shocked if they did anything at all. I'm just hoping the oil is fine. I paid and the hood was still up. The guy who said that they topped off the fluids closer the hood and told me I was good to go. I asked him if they filled up the tires and he said no. I said I asked before they started if they'd do it and they said it was included...clearly this was an annoyance to them. He said the machine wasn't working and I'd have to drive down two stalls. I was like sure that's fine...welp when I said that he just got the air compressor at the stall I was at and filled them up. I'm assuming he just didn't want to do it... Finally, I asked him again for the THIRD time id they'd topped off fluids. He said yes they should have and I told him the car was still saying it had low coolant and could he just check because I just paid them $135 to do this and I didn't want to have to come back. He finally did and...no they had not put coolant or Wiper fluid in. He very reluctantly did it and said he was always having to show people how to do their jobs. I'm assuming this happens a lot and they just hope people don't say anything. Long story short, this place is overpriced...gives no indication of how much the service is and then doesn't even do the basic "18 point maintenance check". I'm so annoyed I had to keep asking and they kept trying to make me leave before they even checked under the hood. They clearly are too busy or annoyed to deal with it. I will absolutely not be back and I would highly suggest you go elsewhere too.

    I took my car to get inspection and they said it failed. Couldn't tell me why. I took to another…read moreplace 20 minutes later and the guy who ran the inspection there said the guy manually put fail engine on which will automatically fail inspection. My car passed inspection so I went back to this place to get a refund and the guy said he knows how to do inspection and would not refund my money. I would not take my car to this establishment they are a ripoff and staff is rude and don't know what they are doing. Would not take responsibility for their error. This is why they have a poor rating. Don't give them your money!

    Sun Auto Tire & Service - Large play structure for kids while you wait

    Sun Auto Tire & Service

    (10 reviews)

    Sun Auto was fantastic!…read more I had an emergency brake replacement needed and a tight timeline as I don't live full time in Frisco. The team at Sun Auto found a way to work me into their schedule and gave me a very fair price for replacing the brakes. The team was honest and accommodating, even offering to drive me to the wedding I was about to be late for due to this car issue! The brake work was done quickly despite the late drop off, which makes me think they likely worked past the time they probably wanted to go home with it being a Saturday (thank you!). They got everything done quickly, with quality and integrity. Truly 5 star service and they offer a military discount! If I lived in Frisco, I wouldn't take my car anywhere else.

    I called before 10am to check if they could check my car out today. They said yes bring it on. I…read moreget there 20 mins later and same guy tells me we might not be able to get to it today but we will try. I call close to closing time and they asked you sure you dropped off at this location? They couldn't find my car by name or make/model. Had to call me back. Said they couldn't get to it today. Said I could leave it until Tuesday (it's Saturday!). When I go to pick it up with no work done I told them they don't instill much confidence when they ask me if I dropped at at that location and had to call me back to find out if my car is there. Even though I watched him enter my info in system at drop off he said they didn't even have it in the system that's why they didn't know if they even had my car. Larry, Mor and Curly could do better. Solid pass. Won't be back.

    Kwik Kar Auto Repair

    Kwik Kar Auto Repair

    (107 reviews)

    Kwik Kar - Little Elm, TX…read more If I could give zero stars, I would. I brought my car here four separate times, and somehow they still couldn't fix the actual issue or provide any documentation for what they claimed they did. I originally came in for a gasket and valve cover repair paid $470 and that clearly wasn't the issue. My car kept acting up, and instead of running a real diagnostic, the manager kept saying they would but never did. Today he finally admitted they never diagnosed anything they "cleaned the throttle body for free." Great. Thanks. So where is the documentation showing that was even completed? My car was left with them for hours each visit, even a whole day once, and the only paperwork they could produce was the receipt for the gasket I paid for. Nothing for the other visits. Nothing for the supposed work. Nothing for the time they had my vehicle. This shop operates on guesses, not diagnostics. No communication, no paperwork, and no accountability. I won't be returning, and I strongly suggest going somewhere that actually documents their work and tells the truth.

    We will never go back to this location again! We purchased some parts to be replaced and they ended…read moreup causing more issues than the initial issue that we had. Two times they called us to say our car was ready, but when we got there to pick it up, it was making noise and had more issues than we initially brought it in for. It's like they never tested the car to make sure everything was fine. The cost ended up being way more than what was expected and the manager never called back when we were trying to get an update on our vehicle. They had our vehicle for five days and toward the end, the only way we can get an update on our vehicle was to show up unexpectedly and asked to speak to someone. I would highly encourage you to go somewhere else for your car service needs.

    Firestone Complete Auto Care

    Firestone Complete Auto Care

    (89 reviews)

    Often come to this Firestone and have always received good service, however recently went to have a…read moretire checked. They came back and said I had a nail and the serviceman was repairing it. After about 30 min my car was ready. No charge, headed out. My daughter was driving my car immediately to OKC. About 45 min into her drive the tire light came back on. She called and I told her she needed to return home. I have those "run flat" tires that can be driven on for limited miles. She returned home and very annoyed I returned to Firestone. Explained what happened, and they got my car right in. I FULLY expected them to come back and tell me that I needed a new tire. These tires run about $450-$500 each. HOWEVER, the manager came back and explained that the tech who had repaired my tired had made a mistake in how he tried to repair it and because it was their fault, he was replacing at no charge! I was shocked! Absolutely no way I would have known that without them telling me. This place has earned a customer for life for their integrity and honesty. Got the tire replaced and car back to my daughter. She arrived safely in OKC and I've not had any issues since that time. Thank you Firestone!

    I scheduled an appointment to get my Silverado's tires rotated and balanced, a full synthetic oil…read morechange and a tire plugged. I used CarAdvise for additional discounts, so all these services were extremely cheap. All of the staff were friendly and quick to get to work on my truck. Although the shop was busy, they did a great job accommodating everyone's needs and moving things along. There were only 5 seats, and they filled up fast, so people stood and waited the entire time. They also forgot to rotate and balance my tires (I wasn't charged), but other than that, everything went well.

    Authority Automotive - autorepair - Updated May 2026

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