I took my car here around 3:00pm yesterday. I normally go to Take 5 but there was a 2 hour wait and…read moreI desperately needed the oil changed and coolant in the car so I came here. I waited about 15 minutes which was reasonable. The girl scanning in was nice. I asked her if they will top off coolant and fill tires because the coolant was low and my tire pressure light was on. She assured me they would and they started the service. Not once did anyone come explain pricing or how it works, give me an option or anything like Take 5 does. Then they came to replace my oil. They all looked annoyed to be there and the guy changing mine very clearly did not put coolant or any top off of fluids. They also did not even touch my tires. This is all fairly basic in an oil change but for them it must have been too much to deal with because I had to ask if they did it. Another guy had come over to the window and said yes and I asked again if he was sure to which he said, yes again. had zero wiper fluid so I knew already that they didn't just from that alone. The girl came over to ring me up. The oil change was $135 which is absolutely ridiculous. There was zero warning on the price plus it was clear they didn't bother to do anything else with the oil change. I'd honestly be shocked if they did anything at all. I'm just hoping the oil is fine. I paid and the hood was still up. The guy who said that they topped off the fluids closer the hood and told me I was good to go. I asked him if they filled up the tires and he said no. I said I asked before they started if they'd do it and they said it was included...clearly this was an annoyance to them. He said the machine wasn't working and I'd have to drive down two stalls. I was like sure that's fine...welp when I said that he just got the air compressor at the stall I was at and filled them up. I'm assuming he just didn't want to do it... Finally, I asked him again for the THIRD time id they'd topped off fluids. He said yes they should have and I told him the car was still saying it had low coolant and could he just check because I just paid them $135 to do this and I didn't want to have to come back. He finally did and...no they had not put coolant or Wiper fluid in. He very reluctantly did it and said he was always having to show people how to do their jobs. I'm assuming this happens a lot and they just hope people don't say anything. Long story short, this place is overpriced...gives no indication of how much the service is and then doesn't even do the basic "18 point maintenance check". I'm so annoyed I had to keep asking and they kept trying to make me leave before they even checked under the hood. They clearly are too busy or annoyed to deal with it. I will absolutely not be back and I would highly suggest you go elsewhere too.

I took my car to get inspection and they said it failed. Couldn't tell me why. I took to another…read moreplace 20 minutes later and the guy who ran the inspection there said the guy manually put fail engine on which will automatically fail inspection. My car passed inspection so I went back to this place to get a refund and the guy said he knows how to do inspection and would not refund my money. I would not take my car to this establishment they are a ripoff and staff is rude and don't know what they are doing. Would not take responsibility for their error. This is why they have a poor rating. Don't give them your money!

I have been going to this location for a while and once again today I received outstanding service…read morethat prompted me to share. One of things I hate about getting service is being sold things I don't need and today they did some extra items that saved me more than I think I have spent in one year. Kwik Kar makes my automotive life easier and I appreciate that!!

They were super helpful, fast, and provided amazing service. They answered any questions I had and…read morewaiting room was very clean!

If I could leave a minus Star Review I would…read more Decided to try Take 5 today. I thought it was a simple oil change and now I'm worried about anything and everything they may have touched. I spent an hour and 18 mins there and it is the first time I have texted my mechanic, DURING the oil change, asking him if they should be removing parts from my truck and then asked him to come check my truck AFTER an oil change. I dread to know how many pounds of torque are on that plug and how many bolts they stripped on my skid plate. 3 people went under my truck. One to change the oil, one to fix/correct the first guy, and then the last guy to do "checks"? As time ticked away, many other workers looking at the first guy under my truck and trying to avoid eye contact with me. Not one time did a manager come to explain what was happening nor the guy who did a great job taking my payment. I get that all vehicles are different, I get that people are new, I get problems happening, however, not only was it a LONG process, one that I don't trust, but they also left a mess on my truck. Had to get my truck washed after using Take 5 from fluids on the side and hand prints on my hood. As I was sitting there I told myself, I need to learn how to change my own oil. 8955 Hickory St, Frisco, TX location

Came here last Saturday for a state inspection. Love that you can wait in your car. They offered to…read morewater while we waited which was a nice touch. Once I was able to pull up for my inspection, the guys doing the inspection were quick and efficient. I even told one of them "wow that was super quick." So if you need a quick efficient location that will get your inspection done for under $20 this spot is for you!

Jose is always helpful and takes time to explain to me what needs to be done to my car! I…read moreappreciate him so much ! Thank you

I love this place. My regular mechanic is Jose and he's a very honest man. I went in because my…read moretires were unevenly wearing I wanted to see if there was more than alignment needed. They had me go to a different place to get an alignment check, to make sure all the parts are correct and proper and if so then to do it wherever as they're the same price. I went into brakes plus and they tried to sell me about 900 dollars worth of services/product. I brought my paper with all the things they said it needed and they checked it all out. None of the parts bent or need to be replaced. I very much appreciate the honesty here, and would suggest any ladies looking for a non threatening and honest mechanic, to definitely check this place out.

Many affordable carwash options and a friendly hard working staff made our 1st trip there very…read morememorable! No long lines were encountered and my wife's 2004 Jeep Liberty looks Fabulous!! This will be my car wash establishment from now on. Thanks again!

Just got the basic $7 wash this time, I had to do allot of wiping dirt off after the wash, but it…read moredid come off easily with the towels provided. Maybe the higher level washes have more brushes activated that get it more thoroughly? Was a plus they have vacuums and air to spray for drying as well. Would go back

Phil and the team always do an excellent job on the work, going the extra mile for my vehicles…read more Really appreciate the value they bring...they have my full endorsement and recommendation .

Let me start by saying I live an hour away now. My Doctor is still in the area and decided to stop…read moreby and get my Grand Cherokee detailed. Was hoping Carmelo was here but he was off today. They did a good job. I had them hand wash, wax and clean out the inside to include vacuuming and windows. A few misses, as I have beige leather interior that shows a lot of scuff marks. They got most but missed a few. Some nook and crannies could have had a little more detail but overall turned out nice. They spent an hour and 30 minutes for $215.00. I'll bring my Dodge Ram in a few weeks.

I cannot compliment this location enough. My window stuck in the down position while I was on my…read moreway to a meeting. I stopped in, told them my problem and a tech was outside immediately assisting me. They have the best service!!

They checked my car for free, 150k miles inspection and were extremely kind. They changed my oil…read morefor free also by accident since there was multiple cars of the same model on the same day. They didn't charge for the oil change as well. Very detailed inspection of the control arms and places of concern, all for free. They were extremely kind and considerate.

Brakes Plus at 9049 Preston Vineyard is a great place. Fast, courteous staff, good quality…read moreservice, good value. Would highly recommend.

I took my Audi Q5 to Brakes Plus for a simple oil change, and they convinced me to get a coolant…read moreflush as well. That turned out to be a huge mistake. Major Issues After Their Service: Coolant leak started right after they worked on my car. Air intake pipe was not reinstalled properly, causing the car to lose power and stop on the road. Oil leak warning showed up weeks later, and I discovered the oil was completely empty - unacceptable after a recent oil change! They refuse to take responsibility for any of the issues they caused. This was the worst service experience ever - avoid this shop at all costs! Take your car somewhere reputable where they actually know what they're doing.

The location is clean and has lots of sitting space. There was a short wait when I arrived around…read more8:45 am. Tyler was apologetic for the wait. I told him that I wanted a brake check because I heard my brakes squealing. The free inspection took around 15 minutes. Tyler came and relayed what I needed and after making a couple of adjustments & receiving a coupon to save on my repair, I waited there at the location for the brake pad replacement. While they were repairing my vehicle, I worked on my laptop at a table inside the location. The replacement took around an hour or so. Tyler assisted me once the replacement was completed. He was kind and very helpful. The prices were somewhat in comparison to other repair options in the areas. I'm just to have the brake pads replaced. No more squealing!

I go out of my way to bring all of our vehicles to the Brakes Plus on Warren Parkway because they…read moreare truly exceptional. Tierny is amazing -- she's passionate about her job, professional, friendly, and always honest. Don is equally fantastic, and together they make every visit such a positive experience. The technicians are also wonderful -- friendly, skilled, and meticulous in their work. They always take great care of our cars and do an outstanding job every single time. We have four vehicles, including two BMW M850i's and a Corvette C8 Z06, and we never hesitate to bring them here. We know without a doubt we'll get top-notch service, fair pricing, and genuine care for both us and our cars. This team is a rare find -- trustworthy, knowledgeable, and simply the best!

MJ does amazing work! My headlights look brand new! He even did a couple of extra things I sprung…read moreon him at the last minute! He didn't hesitate and my car was still ready in the time frame he gave! I have found a new mechanic!!! Great service, friendly, and very approachable! Awesome experience!!

Needed him to replace a oil sensor on a Mazda Miata asked him if I need to get the part. Then day…read morebefore tells me he can't get the part and I should get it at dealership. I then drove to get the part for him. He then said he will be there in 20 minutes my guardhouse called and I didn't get it, he texted he couldn't get in, I called the guardhouse to let him in and he just left and blocked my phone number. He is a total waste of time.