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    Ken Palmer Plumbing

    5.0 (1 review)
    Closed • 7:00 am - 7:00 pm

    Services - Ken Palmer Plumbing

    Plumbing inspection

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    Anacapa Plumbing

    Anacapa Plumbing

    (176 reviews)

    If you'd have a plumbing problem in SB, you know it can be difficult to find a good and responsive…read moreplumber. That was not our experience with Anacapa Plumbing when we needed to replace our two 15 year old "on-demand" water heaters. Anacapa was immediately responsive, pleasant to deal with, and quickly gave us an acceptable quote. Then, after ordering the units (which took a few days understandably) , they did a great job installing them in less than a day. We can't talk about pricing because we were so frustrated by other contractors not even returning our calls and by the one who ripped us off (Goodland Plumbing by demanding a $150 up front payment for a quote and then never getting back to us with a quote), in the end, we were not in a position to seek out competitive pricing - tired of cold showers. Now, everything is working well - Anacapa was very professional, with friendly informative plumbers, who did a great job and cleaned up after themselves. We definitely recommend them.

    Fair prices, prompt service, and good quality work. No upselling just options. Written estimate…read morebefore hand and cleaned-up after. Repaired sewer lateral in single residential, scoped before/after, installed a clean out, hydrojetted, hot water heater replacement, and a couple days labor. There's probably cheaper out there, I didn't bid others ... but I'm hard pressed to say there's faster or more professional. Karin and Steve did stand-out work for us.

    Roto-Rooter Plumbing & Water Cleanup

    Roto-Rooter Plumbing & Water Cleanup

    (83 reviews)

    EXCELLENT response time and service! Victor was AWESOME! Highly recommend! Reasonable pricing…read moretoo!

    I called Roto-Rooter for an emergency water heater failure at my rental property, which left my…read moretenant without hot water. They confirmed the unit needed to be replaced and quoted over $5,000. I got a second quote but chose Roto-Rooter because they explicitly confirmed multiple times they could install the new water heater the next day, and had me sign a service commitment based on that assurance. The next day, they missed the scheduled install with no proactive communication. When I called at the appointment time, I was told they were backed up and wouldn't make it, pushing the install to the following day. Had I gone with the other plumber, the job would have already been completed. The delay also meant I couldn't be onsite due to travel. When the install finally happened, the technician tried to get my tenant to sign off on the work. She refused, and I was pressured to verbally approve the job site unseen. While they did offer a discount and an extra year of warranty, the quality of work was unacceptable (see images) They cut through original 1900-era redwood siding and left two PVC drain lines stubbed directly through the exterior wall and open to the elements. This was a sloppy shortcut; the lines could have been routed through the crawlspace properly or the pipes could have been drilled and caulked. They also left drywall debris inside the house after cutting through the interior wall. To make matters worse, there was zero coordination on the required inspection weeks later. I received a text Monday morning saying a technician was onsite with inspection paperwork. There was no notice to me or the tenant, which I'm required to give 24hr notice in advance of anything onsite. My tenant was forced to wait all day for an inspector whose arrival time the technician couldn't even estimate. The inspector finally showed up around 4:00 PM and signed off. The only positive is that my tenant has hot water again and the inspection passed. Unfortunately, the cost, missed commitments, poor communication, and careless workmanship far outweigh that outcome. I will not be using Roto-Rooter again.

    Ken Palmer Plumbing - plumbing - Updated October 2026

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