After having 4 different plumbers bid the job, Ian from Drain Masters was the best for me. What I…read morevalued most was his communication and his timeliness. I was not physically at the address where the plumbing issue was but Ian was in contact with me almost daily, would answer any questions I had quickly, sent me photos, was there when he said he would be and got the job done on time. I received bids at a lower price but I was also chasing after those plumbers (for days) to get the bid in writing, had to ask the same question multiple times to get an answer and 2 of them were over 30 minutes late to bid the job. I realized that if it was this difficult and the job hadn't even yet begun, the lower price wasn't worth it for me. Ian provided me with peace of mind and that truly made such a difference to me. I highly recommend Ian from Drain Masters.

We had a drain clog in our bathroom where there's two sinks in the same counter. Because they were…read morejoined incorrectly upon Constuction the snake wouldn't go down. It went up into the other sink. The owner of the company came out and because he's had so much experience he was able to fix it and tell us how to make sure this didn't happen again. Excellent service and very fair price.

We've had nothing but good experiences with Good Land Plumbing! They fixed a few items on various…read moreoccasions for us at our previous apartment (toilet leak, garbage disposal clogs, etc.) and today fixed two sink leaks in our new home. I called them and they were able to come out same-day within 30 minutes. Juston was super polite and knowledgeable, and Carla on the phone line is always helpful and kind. Juston completed the work very well and quickly, and pricing was very reasonable. Will definitely be using Good Land Plumbing for all our future plumbing needs!

Goodland Plumbling sent a plumber out at our request to give us a quote for replacing two 15…read moreyear-old "On Demand" water heaters. He spent 5 minutes looking at the old units and then said he was done and he wanted the $150 check which they required for a quote visit. We never got a quote. After waiting about 5 weeks and hiring another good contractor who did a great job, I contacted the original person I spoke to at Goodland via phone text and said that we should get our $150 back. She texted back and agreed and explained that she was swamped with work and it was her fault that we never got a quote. She promised to return our money. Now, 3 weeks later, after several follow-up texts from me, Goodland has ghosted us. I will file complaint with the State Contractor's Licensing Board and possibly take legal action; But, I am guessing that the Contractor Licensing Board has bigger issues to deal with than me being ripped off for $150. Beware of Goodland Plumbing and their demand for $150 in order to give you a "quote" for plumbing work.

Chris did an excellent job for me in a pinch. He showed up right when he said he would and was very…read morecommunicative during the repair. I live out of state and manage my family's SB property and therefore couldn't be present so he sent me before/during/after pictures to keep me informed. The plumbing is old, rusted and tricky but he left it in a better condition than it was prior to the leak.

Chris is reliable, prompt, trustworthy, and just a pleasure. He's been my plumber for gosh maybe…read more10 years.

Anacapa Plumbing was excellent. They responded quickly, offered a fair price, and finished the job…read moreahead of schedule. Communication was clear throughout. Sharin came the next day to provide the estimate, and his trenching crew arrived early after confirming that timing with me. The plumbers, Torin and Nate, completed the work on time. I am completely satisfied. Dave

I hired Anacapa Plumbing for a residential plumbing project at my property, and unfortunately my…read moreexperience was very disappointing in the areas of management, scheduling, communication, and billing. To start, the work was scheduled to begin on a Monday between 8:00 and 10:00 a.m. I already was not thrilled with such a large arrival window, but I accepted it. What was not acceptable was that no one showed up and no one called. I rearranged my morning and ended up being late to my own job for no reason. There were also repeated communication failures during the project. At one point, I was told the water would be shut off on a Monday, so I had my renters make plans to be away so they would not be inconvenienced by having no water. Monday came and went, and the water was never shut off. Apparently their plans had changed, but no one communicated that to us. When they finally did shut the water off, it was handled in a way that created a completely unnecessary burden. On one occasion, the guest house was without water all day and overnight. On a different day, the main house was also without water all day and overnight. In my opinion, this was avoidable. I had already run the main line to both houses. They only needed to run piping from those lines to the water heaters. That work should have been staged so everything else was prepped first, with the final tie-ins done once the glue had cured, keeping the water interruption to maybe an hour or two. Instead, two families were significantly inconvenienced, and the attitude I got was that this was standard and no big deal. Another issue was professionalism on site. One of the workers was loudly yelling and swearing in the crawlspace, including repeated profanity. This was not a vacant construction site. This is a home where people live. I was grateful my wife and kids were not around to hear it. After the plumbing work was completed, I finished enclosing the relocated washer and dryer area by framing, insulating, and drywalling the space. When I finally hooked up the machines and ran a load of laundry, the room flooded because water backed up and poured out of the in-wall washing machine drain. I called Anacapa Plumbing, and since this happened just a couple of days after they finished the job, I expected a prompt and professional response. I was told someone would come that afternoon. No one came. Then I was told they would send someone the next day. A plumber eventually came while I was at work, stayed about an hour, and left without any communication. Hours later, I still had no idea whether the problem had been fixed or whether it was safe to use the washing machine. I had to call and leave a message to find out. Later I was told it was okay to use, followed by a $270 bill for that visit. The billing was another major issue. The original estimate was around $15,000. The final bill came in at about $20,000, plus the additional $270. That is roughly a 25% increase with no meaningful communication, warning, or explanation during the job. In fairness, I did add a small amount to the scope by having them run about 25 feet of hot and cold PEX with two shutoff valves, but I do not believe that justifies an extra $5,000. For context, I am a General Contractor and have been for 18 years. I often try out subcontractors on my own properties before using them on residential client projects. Anacapa Plumbing was one of several companies recommended to me locally. Based on this experience, I would not use them again, and I would not recommend them to others. P.S. Thorn was nice and a good worker.

Nick is simply amazing! Knowledge, smart, efficient, timely and kind. I'm so happy I found him and…read moreI highly recommend United Drain & Sewer.

Showed up in a mask, did everything I needed, answered all my questions. Great plumbing work.read more

We were referred to Lee and Sons from our good friends who have used them many times over the…read moreyears. We have used them twice and were so fortunate to have found them. They were fairly priced and did a great job in a timely manner....Very kind and trustworthy company . They came out and assessed the situation (The first time our whole downstairs was flooded due to a broken pipe in our upstairs bathroom wall.) Both times we needed them they showed up when they said and took care of our leaks quickly. Highly recommend them! Thank you Lee and Sons for being there for us when we need you. Irene S.

NO SHOW & when I called they said they could send someone 3 hours later- clearly they do not…read morerespect customers' time or business. Will not use again.

Per the new plumbing company we hired (as our water tasted terrible and we kept getting sick):…read more "Here is what I found regarding your reverse osmosis system: The drain and the product lines were switched so that the product water was going to drain, and the drain water was going to the faucet. Additionally, the drain flow restrictor was missing. I also discovered that the membrane was no longer functional, this could be from the RO being hooked up incorrectly. Additionally, the automatic shutoff valve was broken but that was likely unrelated. [Please see photo of water reading showing unacceptable levels coming from the RO--647 PPM!!]" For context, 50-150 ppm is considered the optimal TDS range for drinking water. So, we had been drinking gray water for months! Which explains the terrible taste, and why we kept getting sick. In fact, I was hospitalized with acute appendicitis and had to have an emergency appendectomy ($45,000 hospital bill). At the time they asked me if I'd traveled to any foreign countries and drank the water!!! I'm just sick about the entire thing. So, on top of my $45K hospital bill, we had Channel Plumbing's bill for $887.38 and then the new plumber's bill for $1113 to fix their mistakes. We contacted Channel Plumbing and shared the new plumber's findings as well as the photo of him testing the water from the RO faucet at 647 PPM, and they refused to do anything at all other than argue with us and then go dark. Their extreme negligence could have quite literally killed me.

Evan and Lorenzo were great and responded quickly. I've got an old house with aging pipes; corroded…read moreand narrowed under the slab, and roots coming through all over in the front yard. They did a great job clearing out all the blockages, thoroughly checking the line for any issues, and advising me on some things to watch out for in the future. Now the pipes are all draining perfectly and should keep us going for a long time until we're ready to upgrade.

Called Lewis Plumbing for just an estimate to repair an irrigation backflow that was leaking. He…read moredug out the soil around it so he could get a better look. He quoted me the cost to replace but didn't include labor. When we asked for a fixed fee for the whole job he took a while then quoted me $1,000 over the first bid that was a fixed fee from a reputable plumbing contractor. Given this high price we are going with the first bid. He then charged me $330.00 for the labor which he didn't initially tell us about. Being an architect we refer subs often to clients. We will not be referring Lewis Plumbing. I understand if there is a labor cost, but should have been told that initially. Update: The owner contacted us today & he apologized for the misunderstanding for charging us a labor bill for $330.00 and said he would refund my check. We really appreciate that he went the extra mile to make it fair. Next time we will ask what they charge to come out & take a look to fix the problem. We are small business owners ourselves & thank you Lewis Plumbing for the professional reponse to our review. We would recommend Lewis Plumbing for your plumbing needs.

I called Lewis Plumbing for a drainage issue in my kitchen sink. When the Lewis Plumbing technician…read moreIsaac came in, the water was passing through, just slowly. The sink was still usable. When he left. after 3 hours, snaking kitchen line, and then, the tub and the shower line (which was fine to begin with), the kitchen line was blocked completely. I payed $900, and the problem was not resolved but worsened. I now cannot use the kitchen sink (and dishwasher) and have major repairement project on my laps. The Lewis plumber seemes to not know what he was doing. He forgot the equipment (large drain cleaner) in my shower, when I call them to take this out of my house he returned to get it, and after he left I had to srew in the drain opening myself. They charge $165 per hour, and he charged me for 4 hours work while he was only there for little over 3 hours. He lied on the invoice claiming the kitchen drain was blocked from the beginning. Shame on you, Lewis Plumbing. It's the most overpriced plumbing company in my area, and I came to them because my HOA recommended it. Now reading the reviews I see many people had bad experiences with them. I wish I researched them before choosing this company. An update: the company manager called and offered to send a technician at no cost to try to correct the issue. A senior technician came in and fixed the problem within an hour. He also brought back the check I gave them, and issued a new invoice, for $390, which seems very fair. The technician was super nice, and clearly very experienced. The bottom line: the company clearly stands up to its reputation, and makes ammends if anything goes wrong. Frankly, I did not expect this, and am more than happy with the resolution of the situation.