Scammers. The worst experience. This dump should be shutdown. Upcharged on everything and spent $100 on a terrible manicure and below average pedicure. The woman that works there is dirty, rude and spends the entire time shouting in Chinese. If you're looking for awful service with an attitude than this is the place. read more

Kelly's Nails - Nail Salons Near Me - Santa Rosa Beach, Florida

See all

I needed a fill and the guy cut me at least seven times and blamed it on me moving. After The six time of him cutting me he told me "he didn't have his tools with him. " My nails are bumpy and I've never have had this poorly of a job. The guy is telling me he doesn't work here and he's just helping out. you shouldn't charge someone that doesn't know what they're doing if you've been cut several times. I was still generous and tipper five dollars because that's the person I am. read more

See all

Just don't go here. They had a bunch of male trainees in there. I went in for a pedicure. I was handed the menu to select what type I selected the nicest and most expensive pedicure. I went to check out they charged me five dollars extra. I asked why the lady who runs the place is name Lily and she replied, five extra dollars to remove the old polish that was on my toes. The paint job is marginal. I should've just chosen a lesser package. I am a local and I won't be going back. read more

Clean and friendly. Recommend you make reservations especially if it's a rainy day!! Definitely a popular place to come. I had a pedicure w gel nails and my daughter got a full set of gel acrylic (I think that's what you call them) nails and a regular polish pedicure. We're 10 days out and everything still looks great!! read more

All the men were very nice and accommodating but the lady never spoke to my wife while doing her nails and when she was done she said wash your hands you're finished. We thought she couldn't speak English until then. Not what you'd expect from someone who makes money from this type of business. read more

Very rude owner and workers. They are very unpleasant and come off in an unfriendly/unwelcoming manner. I've also seen them be very rude and even kick people out of their salon just for wanting things done a specific way. They've also been racist and discriminated against people of color when I was there. Do not recommend. read more

The WORST experience I've ever had at a nail salon Hands down. They bounced me from nail tech to nail tech because the shape I wanted was too difucult... Almond. They told me to go somewhere else and allowed me to leave with botched nails on New Year's Eve. I will NEVER EVER spend my money here and recommend this salon to no one. read more

Kelly's Nails - Kicked out for wanting almond nails... - Nail Salons Near Me - Santa Rosa Beach, Florida

Owner who worked on my nails was tense and frustrated. Cleanliness is sub par. Definitely not a relaxing environment. I wouldn't recommend. read more

Loved this place. Visiting from out of town and needed a full bar stopped in here and so glad I did. They did a great job and everyone was so friendly and nice. Loved it better than my regular salon back home. Will definitely be back!! read more

I have been going to this salon for over a year. At the beginning the owners were very nice and friendly! The last few times it seems they are aggravated at something. We are the customer that helps keep the doors open. You are in the customer service business I pay for the best pedicure and manicure I feel rushed. When I get a pedicure that's my relaxing time. I don't want a pillow to put my hands on so you can rush my experience. The polish used to last but the last two times the polish peels within the 1st week and once it was the owners wife the next time the owner himself . They do have two other guys that work with them one is pretty good the other is just ok. Let's leave whatever at the door before you open. And give us customers the best experience Yea read more

While vacationing in Santa Rosa Beach, the girls decided to pamper ourselves one morning with pedicures. We had been in the sun most of the week and decided a little "us" time was needed. Not being familiar with the area, we called Kelly's Nails and was able to make appointments for 5 within 30 minutes. Once we arrived the staff was very friendly and accommodating. They even had a small pedicure chair/tub for children, which was amazing considering we had a 6 year old with us. She loved it! We were offered beverages during our pedicures but did not take them up on this. Kelly's is definitely worth checking out if you are in the area! read more

These people are very nice. It's a husband and wife team the couple of times I've been and I found them both to be extremely pleasant and very knowledgeable. They are quick and efficient and do a great job. One thing I loved is how clean everything is and they sterilize all of their tools. I don't live down in Florida but if I did, this would definitely be my go to. read more

This business and the owners are true professionals. Friendly welcome, asked how I heard about their business (marketing), and excellent service. Not only did they make you feel welcome, but part of the family. This business gets 5 stars. My new "go to" place!! read more

Unfortunately I can't give this place a zero. The absolute worst experience/encounter I've had with ANY business. The owner Quang and his wife were two of the rudest people I've ever met. I called ahead of time to make sure my girlfriend would be able to get a manicure; they yes come on in. When we arrived and came in they looked at us and then told us to leave. They refused us service. We were completely confused. They literally said they "changed their minds". We were discriminated because of what we looked like and it was absolutely disgusting behavior. They said we changed our mind and we asked why they said leave or we will call the police. It was very hurtful and frustrating. Please don't give these cruel people your service. read more

If I could leave zero stars I would. I called ahead of time to make sure they would be able to take me. They said to come in and they'd take care of me. When my husband and I walked in they looked at us and turned us away and refused explanation. They said they changed their mind and they kicked us out. Never in my life have I dealt with that before. I don't know what type of discrimination this was based on but they simply looked at us and turned us away and even said they'd call the police if we didn't leave. Extremely rude, disgusting behavior. read more

Loved it here!! Everyone is so nice, offered wine, massage chairs, student discount, and went above and beyond for my pedicure. We are from out of town so we don't know the salons well and we're so glad we chose this one! Would definitely come back if in the area again read more

Best nail salon in the area. Welcoming and relaxing atmosphere from the time you walk in until you leave. Always receive great customer service. Lily does a great set of dip nails. I highly recommend Kelly's Nails!! read more

Best mani pedi I've had in a long time. I pass 3 other salons for Kelly's. Lily does an awesome job. Fixed my ingrown nail and now my toe looks great. This is my only place I'll go to now. Glad I found them. Amy read more

I came here to get my nails done while on vacation, and I had my son with me. First, my son was eating a lollipop they had in their candy basket and one of the workers kept telling me to clean my son while he is still eating- instead of letting him finish then clean him. Secondly, I go sit down with my son in my lap and he's being well behaved sitting in my lap while i'm getting his tablet together the lady offers to bring him over a chair, without being able to answer the same worker telling me to clean my son comes over and says to me "it's really hard to do nails while holding a child". I knew as soon as I came in that it was off since they saw I had my two year old with me. Again, he was being well behaved not being a distraction, etc. I have went to many nail salons with him never being a problem before. It was unfortunate because before coming I read reviews and was really looking forward to getting my nails done by them. Needless to say, I walked out what he had said to me. I will gladly spend my money elsewhere. read more

By far the best place for a pedicure and foot massage! We came in here last year and they were amazing. Very attentive as I have bad ankles and had shin splints that week so the guy that worked on me was very careful. I left pain free and felt amazing! Planning a trip to come back this week for a full pedicure and manicure this time! read more

Had an acrylic fill here today and was very pleased with the result. I walked in without an appointment and waited about 10 minutes. My nails were done by an older gentlemen and he was great. My nails looked perfect. The price was reasonable compared to other salons in the area. Will definitely return to this little nail salon gem. read more