Took my Accord to Liberty Collision Center for repairs to the bumper. They did a great job. Was…read moresurprised they detailed the interior. They made the process relatively painless. Liberty had the quickest availability of anywhere around. Once we connected them with State Farm it was relatively seamless. Prices seemed reasonable but we were using insurance. Good value. I appreciated their updates along the way.

These guys are fantastic. Adam was an absolute pleasure to work with--he constantly kept me updated…read moreand informed throughout the process. They stayed late on a holiday to finish my vehicle, after having to order a slew of custom parts to fix the damage because the parts had been discontinued by the dealer. The team made this such an stress-free and positive experience, and my SUV looked brand new after service. I absolutely recommend them for any vehicle damage repair!

I had a hit and run that knocked off my mirror and dented a door. John Hall worked with my…read moreinsurance company to repair both and deal with the insurance paperwork. The Insurance Company approved John Hall for the repairs as son as I mentioned them, and well before the estimates were finished.

John Hall Body Shop is outstanding! High quality, exceptional work. The foreman Cheyenne was very…read moreprofessional and worked with the insurance company to get approval for the items that needed to be fixed. All the staff really care about people and the job they do. I recommend them to everyone I know without reservation. John Hall Body Shop has been a leader in this business since 1939.

Over the years, they did body work on 2 occasions for me. Both times, they did extraordinary work…read moreat the most reasonable price. And it was all done in a timely manner. I highly recommend them.

The finished job was completely unacceptable. The doors was scratched and dud fit. The windows did…read morenot stay up. He got the in May 23, 2025, I got it back on December 20 2023. It was a mess. The chrome was not aligned the bumper hanging off. Large glue globs in the seams. Big dents in every area they worked on. Scratches all over the body. I was promised a bluff out job the car was filthy. He refused to give ne a itemize receipt. No warranty and no walk around to see if I wad happy he dropped the car off at Mercedes Benz dealership. They called for nebto look at the car, they did not want to be geld responsible for the damages. I showed him the pics and he stop all communications. This us almost 2 years and he feel nothing is wrong.

Repaired my fiancées bumper after an auto accident. They handled insurance communication and…read morerepaired it with OEM parts. Staff are helpful.

Wow!!! The service here is impeccable. Same day quote. Quick to get car in for repairs and quick…read moreturnaround time. Mellanie and Scott were the best to deal with. Top of the line repairs. My 14 year old car looks new. I can't say enough good things about this place. I'll never go anywhere else.

So happy with the quality of work, timeliness, and value. Robert had excellent communication, his…read morequote was spot on, and he went out of his way to reuse parts that he could and sourced quality replacements! We received the car back much cleaner than it was when we dropped it off...INSIDE and out. My daughter's 20 year old car looked nearly new!

After my car was damaged, it took at least seven weeks for Russ to finish the repairs. Never was…read morethere a word of empathetic understanding about my situation in using uber everywhere, nor even a phone call -- I was the one who had to call them to find out how the car was coming along. He often sounded disgruntled that I'd called. I wouldn't recommend. Sorry.

My car was totaled. I decided to have it repaired as a salvage. My vehicle - Hyundai Veloster - is…read morenot an easy car to get parts for. Todd went above and beyond during the whole process. Transparent about the process and any delays and always available when I called, or got back with me asap. It was obvious that he operates with the highest level of integrity and treats his customers in accordance with the Golden Rule. Car came out looking like it was straight from the showroom! And he explained the whole process of what the Ohio State Patrol requires as an inspection is required for salvage vehicles. Unfortunately, this review does not do justice! I simply cannot speak highly enough of ACE, and this includes not only Todd but the entire staff. Super down to earth and beyond helpful. As for the price - great!! Thank you ACE!

Hit a deer. Todd from Ace sourced used parts and repaired bent front end brackets on my 2017 F250…read more Great experience and value.

Please consider using a different collision shop. I took my car to woods to fix a small dent /…read morescuffed paint from my car being hit with a baseball bat. After about 2 or 3 months post being fixed, the paint cracked. I then took it back for a second time for the cracked paint to be fixed. Once I picked it up the second time, the fixed area of paint was raised / had a bubble almost under the paint. Keep in mind this is a very small area on the side of my car that was done wrongly not once, but twice. After the second time, I called and spoke to the manager. He denied any issue with the quality of work that was given and requested photos to show the issue. He failed to contact me back and I went through my insurance regarding the issues with Woods. They have since been taken off Nation Wides list of shops they work through. I will include photos to show the lack of quality. Lastly, there is a complete lack of professionalism in there front office and with management.

I rarely write negative reviews, especially for small businesses, but my experience with this…read morerepair shop has been frustrating. Over the course of a year for a single passenger side body repair, I had to return multiple times to the shop and make over a dozen phone calls. The main issues were quality of work and customer service. Quality of Work: Several items from my insurance claim were missed during the initial repair, and even after the repairs were done in stages, I experienced recurring issues (e.g., electronics malfunctioning) only after driving the car off the lot. Customer Service: Communication was poor, with a lack of clarity on timing expectations for a replacement for a faulty part included in the original fix. Despite the shop eventually accommodating me once the part arrived (something I only learned by calling them myself), I faced further frustration when issues continued after the repair, when I drove off the lot. When I suggested they test cars in motion to avoid rework, I was dismissed as not being an "expert" and told to sit and wait, which I did for an additional hour, while this new issue was being fixed. Additionally, my car was always returned dirtier than when I dropped it off. In short, if you're considering Wood's Collision, proceed with caution. Document everything and be prepared for poor communication and potential rework. I could have just had bad luck, but felt the need to share my experience with others.

I stopped by to get an estimate for a scrape down side of my car. They used a cleaner and buffer to…read moreremove most of it. Touch up paint on a few small spots and my car looks wonderful. John did an awesome job! Highly recommend!!

Took great care of my 2015 Mini Cooper when I had a little fender-bender, then they told me about…read moretheir Dent Wizard contractor for a few door dings, and I got his services today. Fantastic work! I'm so happy. Great work, so friendly, and reasonable prices.