Went skiing with my family at Kelly on 1/21/12 and it was worst skiing experience we have had. There has not been snow all winter and since we finally got some and Kelly has opened up, we decided to go have a fun family day. Boy were we disappointed. We went to Kelly several times last year and it was ok but it seems that things have really changed.
First off, last year when we went, we would always go on Sundays because that was my husbands day off. This year, they are not open on Sundays. Most people work Monday thru Friday so wouldn't you want to be open both days of the weekend? And it always seemed pretty busy when we went on Sundays so it doesn't make sense to me as to why they would not be open on Sundays.
When we paid, we realized that for just a few more dollars, we could have gone to Targhee and had so much more available to us. Well, we deicded we would keep that in mind for the future. So, we go up on the first run and my girls (12 & 6) have a really hard time with the snow. We went on a second run and thought the snow was horrible, not what we were expecting. We hadn't even been there 1/2 an hour, so we told the girl at the ticket booth it was not what we were expecting and if we could get a refund. The girl said no. My husband and I talked some more and then he went back and asked if he could speak to the manager. Apparently, he was right there behind the girl and he said "We don't do refunds, you saw the conditions." I feel that he was very rude and unprofessional. Yes, we saw the conditions, but we didn't go up on the hills, we didn't know what the snow was like.
Well, we decided we didn't want our money to go to complete waste so we were going to try it out some more. We went on another run and it seemed a bit better so we decided to stay on that one. Well, the second time we went up, my arm got caught on my daughter and I dropped my poles. I got my arm out and I turned around and was yelling at the people loading the chairs. Well, they were too busy chatting with each other, they didn't notice my poles until about 5 chairs behind me. Such attentiveness! Good thing we didn't fall, otherwise we would have just been left there.
At lunch time, we were soaked and miserable so we decided tht it was no longer worth it to continue to make ourselves miserable so we called it a day and went home. i was truly disappointed with Kelly this time. I think their prices are too high because as I said, for just a bit more, we could go to Targhee and Kelly is no where near close to the ski level Targhee is so they should not be as expensive. We will definitely not be going back to Kelly Canyon For skiing. read more