They are the sweetest people I've met in Texas to date. After my parked car was hit and my front…read morebumper was damaged they gave me a few options for going about getting it good as new again. VERY pleased with the work, paint matches perfectly, and it was reasonably priced. I've never had to take any of my cars to a body shop before, and I'm thankful to have had such a great experience here. I know exactly where to go if anything else should ever happen. If you want quality work at a good price done by good people now you know where to go to!

Such great service and work! Everyone was helpful and took their time explaining process and…read morepricing. I'll definitely return for service on other vehicles!

I normally try to give businesses the benefit of the doubt, but my experience with TM3 Automotive…read morewas incredibly frustrating from start to finish. I dropped off my Ford F-150 on April 27th. On April 28th, I was told the timing chain needed repair and was quoted around $3,700. On April 29th, I approved the repair and paid a $1,900 deposit plus a $125 diagnostic fee. On May 4th, they texted me saying they had received the part and would begin repairs. Then on May 7th, after disassembling the engine, they told me they found metal shavings and recommended replacing the motor entirely for an additional $1,100 using a used engine. After thinking it over, I called on May 12th and told them we did not want to continue with the repair. I asked them to reassemble the truck so we could pick it up and only pay the diagnostic fee. They refunded the deposit and agreed. What happened next is what really upset me. I heard nothing until May 18th, when they texted saying they had to "make space" to get my truck back in the shop and that after disassembly the engine would not run and they would need to tow it back to my house. This was shocking because I DROVE the truck there. Yes, it had a knocking noise, but it was still running and drivable. Had I known disassembly could leave the truck unable to drive, I would have made a very different decision from the beginning. After expressing my frustration, I was told they could put it back together and make it run again, but they "wouldn't feel comfortable" with us driving it because the engine could blow. I told them to reassemble it anyway and we would take the risk ourselves. I was told it would be ready Friday. Friday came and went with no communication. After I reached out again, they finally said it was ready. Then, after picking up the truck, we discovered both running boards had been damaged while the vehicle was in their possession. These running boards were purchased in February and were in perfect condition before the truck was dropped off. When I contacted the owner, instead of trying to help, he became argumentative and accused me of "nitpicking." I asked if they could review their cameras since the truck had been sitting outside their shop. First I was told they had no cameras. However, the owner's wife had previously told me the vehicle was safe because they DID have cameras outside. After more back and forth, he suddenly said he would "check the cameras." Eventually he agreed to reimburse the running boards if I provided proof of purchase. Since they were bought on Facebook Marketplace, I provided proof of the bank transaction. He then said that wasn't good enough because it wasn't a receipt. After explaining again that Facebook Marketplace purchases don't come with store receipts, I never received another response and my number was blocked. Between the poor communication, changing stories, damaged parts, and being blocked instead of helped, this was an extremely disappointing experience. After reading all the other bad reviews now I see they have the same repetitive issue, People bringing their vehicles in one way and then coming out way worse than when it went in...... Undrivable! And then the way they handled the running boards issue... Just straight liars! I hope you enjoyed the $200 my son spent on those running boards, apparently you guys needed it more than my 21 year old who worked really hard to save and get those.

After being stranded in Gatesville, TM3 Automotive Mobile Repair sent a tow truck for my car and…read moreme. Once my car was dropped off at their shop it took them a couple of days to get it running and I picked hit. I trust them with both my vehicles. Whether it's an oil change or A/C repair or brakes or anything else my cars need. I trust them. Customer Service is great too!

Worked with Thomas! He's amazing, laid back, caring, and down to earth!…read more Like any other car dealership, there's the back and forth but I did majority of everything online so it wasn't too bad. Very clean in there. Everyone was very professional. I did call ahead of time to make sure the vehicle I wanted was actually at the dealership and not just in transit. I recommend doing that so you're not wasting time. Cleo bay was the only Subaru that had the 2024 CrossTrek in the color I wanted.

This dealership treats women like they are stupid. I had an air bag recall and they fixed that, no…read moreproblem until I drove my car home and had static on the radio which previously had excellent sound without static. I reported it, but was delayed in going due to COVID 19. May 18th I drove to Killeen, about 20 miles from Temple, and requested service. The self impressed service rep l istened to the radio and declared that nothing was wrong and that airbag recalls did not even encroach upon a radio. He did not offer to even have someone look at it, despite the fact that their person recommended I come in. He literally blew me off! I was planning on looking at a new Outback while I waited for them to check out the radio. I drove home and contacted a business to check out the radio, low and behold the radio was disconnected and radios don't disconnect by themselves. I am retired military and I did not appreciate the service at Cleo Bay Subaru. Listening to the customer is not their strong suit. They may have lost a customer as well as a sale of a 2020 Outback.

When my car broke down on the way home from my daughter's softball practice, we needed towed 3…read moremiles to our house. Richard showed up without us even having to call for help. He went above and beyond to assure that our car made it home quickly and safely. He even put the car in my driveway for me. Action Towing is the only company I will deal with from this day forward. - The Newell family!!!!

Amazing service! He arrived quickly, were professional, and got my vehicle where it needed to go…read moresafely. Great price and excellent communication. Highly recommend!

Pachy prices are reasonable. He is upfront and honest. Great service on auto needs and great…read morecustomer service.

No one wants to use a wrecker right? But when you have to- it's nice to have someone friendly you…read morecan trust. I was in a crisis with my car and Delbert went over and beyond to help me. Very nice man who did a great job- thanks Delbert!

Wow what can I say. AMAZING AMAZING AMAZING Came in with…read morethe best price with a few great things added in. Then Terry was so great. He drove down my new CRV to Austin for us and took my old car away. Will def be using them in the future. 10's across the board

Worst customer service experience ever. I wanted to come in for a quote on a minor paint job. Lady…read moreat the front desk is the rudest person ever! Please save yourself the trouble and go elsewhere...

USAA recommends this location when you need your vehicle fixed! My husband wasn't impressed with…read moretheir service. They fixed the problem but did a crappy job repainting our vehicle.

This place was also recommended to me by USAA to repair my vehicles. They did excellent work and…read moregot my vehicles in and out pretty fast. They have great customer service. Both of my trucks were repaired without issues.