I had an over the top positive experience with Stacy today while retrieving my car that had been…read morehit by another person. I was delayed unexpectedly on the way and discovered that I could not make it before the 4 PM closing time even though I was close. Stacy was very helpful in letting me arrive a few minutes late. In addition, Stacy was very communicative on the phone on the front end, helpful while I was traveling, had a friendly and can do attitude, and helpful to service me in a professional manner. Every aspect of my interaction with Stacy was positive and smooth.

I called and spoke with C.J. on a Saturday morning in an attempt to release a vehicle that had been…read moreimpounded after a speeding citation. Being that I live 50+ miles away from their Belton location, I had offered to pay by credit card, debit card, or electronic check. C.J. stated to me that they used to allow this, but they had decided to stop accepting payment other than in person. Being it was a Saturday morning, I asked if the daily impound fees ($22 per day) could be waived for the next two days since the banks wouldn't open until Monday. She put me on hold for 10 minutes to reach her Manager, who said it was my fault for not being able to make it to Belton in time and that the fees would still apply. This is the only towing company I'm aware of doing this. Please avoid doing business with this greedy wrecker company.

Had a blowout on my truck while hauling a horse trailer on I-35. I couldn't get my truck jacked up…read morewith the jack I had. Called Temple Towing, and they had someone out to me VERY quickly. The technician, Danny, was polite and efficient and got me back on the road in no time! Definitely 5 Stars!

Thank you Temple Towing for getting me and daughter safely to Cleburne from Temple. I believe Danny…read morewas our driver. It was about 100 miles that went by very quickly with the good conversation. We are very grateful. Thank you!

Caliber towing does a great job. They can handle any job and always have a reasonable price. They…read morehave towed or transported everything in the book for our company. Highly recommend for all towing and transportation needs.

these people steal all my family's property, 5th wheel worth 15000 plus 15000+worth of personal…read moreproperty inside, we lived in the same residence place as the lead manager sam piper (who is also a driver for caliber) and his family member (possibly daughter) Tiffany and Sam's grand kids there kids were slitting our waste lines to are RV and trashing our yard and abusing our animals by throwing rocks at them while we would let them out to use the restroom this had been occurring for sometime before we realized it happening and we made several complaints with the office manager who DID NOT want to help my family with this matter all they would say is if you don't like it get in your RV and leave, we tried making con with the tow truck driver Sam piper and his family member Tiffany about this issue but they declined to have anything to do with us and continued to allow their kids to harass my family and animals, one day we were outside lett our animals use the restroom and their kids came up harassing us once again and wouldn't leave so we mentioned we were going to call the PD to handle the matter but we honestly did not want to have to resort to that. We honestly wanted to resort to one parent to another and one human to another since we're adults and we felt like we should be able to other, and then soon after that, Cps showed up at my door we were thrown in jail. Our civil rights were violated federal and state laws were protect us from the illegal conduct that was conducted by the police officials the tow truck drivers the RV park manager of the residence where we reside at, and they kidnapped. Our kid illegally taking her from our care, placing her into foster care where she still at. All of our stuff was paid up for the month. We didn't owe no electric no water no rent park manager had our stuff illegally towed off on the 24th nine days after we were arrested claiming that we caused a disturbance and guess who told stuff off Sam Piper the lead of his grandkids when I got out I let him know that I was going to be getting $2200 to get her to get my RV back since he said my car had been picked up by the finance company. There is nothing they could do about my car, but not to mention they stole everything out of my car down to my daughter's car seat, the finance company of my car took pictures before they took it off their toe lot and there is nothing in my car. We had over 1000 that 2000 worth of personal property. Then Sam gave me his personal he said that he didn't want me to business about this matter on the business number that I needed to contact his personal cell phone number he gave me the wrong number and I have been trying to contact him for three days about picking up my RV and I wasn't getting a response so I finally called back the business number to figure out what was going on and why Sam wasn't responding only to find out that I had the wrong number then he claimed it was too late for the RV that it had been sold and I couldn't get my RV back when he knew that I was trying to recover it from their yard, but still went ahead and sold it right underneath us we were get all the paperwork and all the documents we had it all to provide plus the money to get it. I asked him where the RV was. He declined to let me know where it's at, kept me from being able to go to my RV to get my personal property, but he himself RV twice to get me personal property that he claimed that he could only get things not everything declined to let me even get my personal property from it said it was sold with the RV I would not trust this company. They are not good they lie they steal from their clients they give wrong numbers out to be able to do the business that you need to to retrieve your items. They are not good I've been asking the owner Kathy's number to get in touch with her and they refuse to give it to me. They refuse to give me the location where my RV was they kept diverting me spinning, my wheels costing time, etc..

The place i live at uses them they are hard to get a hold of and when you call them they never show…read moreup. This the worst towing company bad customer service also.

the customer service rep was very rude when answering the phone. I asked about pricing and declined…read morethe tow because it was too expensive considering the milage is not going to be very high for the price giving. Obviously, she made it clear that customer service does not matter to their company and that she represented them poorly.

These guys got my family out of a bind today. My mother and my 85 year old handicapped father…read morecalled me this afternoon on their way in to town saying that the truck was running bad. They had a failed water pump and busted belt. Ron at M&B made it a point to get them taken care of that day. On a Friday afternoon!

Checking out shops this year. The mechanic we used when we first moved here (2019) is in Austin…read more Need reliable, trustworthy and fairly priced services closer to home. This choice of service provider is M & B Auto Repair. I generally chose maintenance services to gage the attempted gouges many repair shops attempt to inflict. Overall safety inspection and oil change were the services requested. The 2008 Lexus RX350, had a complete check in August in anticipation of an 1100 mile trip, and headlights/high beams changed to LED for better night time visibility , so very little was needed. I had an early Wednesday appointment , so I dropped it off Tuesday afternoon. The shop called with an update right before closing Tuesday. Along with the oil change, I needed a belt replaced. Been quite a while since that was done , so I was very satisfied with the discovery. The work was completed just after noon on Wednesday. Bill was just over $200 and I'm not feeling gouged, overlooked or abused. Best way to feel after getting work done on your car. Thank you to the gentlemen at M & B Auto Repair... we will be back!

Mark was the agent that helped today. He was awesome. Very professional dude. Thanks.read more

PLEASE BE AWARE OF THIS TOWING COMPANY!! JASON HALL is very rude and not professional at all. I had…read morean accident on I-35 leaving Killeen. I was rear-ended and the State trooper came. I called AAA but the arrival time was about 45mins. So the State trooper called Anytime towing. I asked the driver " how much it would be to tow it to Killeen"? Jason Hall gave him a quote for me for $646.00. Are you kidding me??? I then called Jason and ask him the address, so l could let my insurance company know. He WOULD NOT give me the address and said " he doesn't have time for this"..smh. l called my insurance company and he still did not want to give them the address...scammer. But luckily my insurance company received my vehicle 4 days later( accident on a Friday). Please be very careful if you deal with Jason Hall. Horrible service at the worst time.

Do not bring your car here. They are 10000% scammers. I had over 200 dollars of extra charges like…read moreimpound fees, an "extra work" fee, and a 75 dollar charge for a 2 mile round trip. After debating the impound fee and informing them that it was actually illegal, they knocked it off my bill. The lady at the front desk was very helpful and actually cared to learn the law and inform her coworkers they were breaking it. But the fact that I had to fight for over an hour for a reasonable price after experiencing an accident is despicable. Do yourself a favor and have them tow it to E&E Collision Center.

We have brought our vehicles to Keith for several years now. He always has done a great job. From…read moremy husband hitting a deer, my hail damage and my son's car getting rear ended, it has always gone smoothly. Clint and Gary have always done an excellent job with body and paint! They do quality work for sure! A great value for your money!

absolutely the worst. scrutinize every little thing when it…read morecomes down to parking, and make sure you check the confirmation even if you all absolutely sure you're correct. Their license plate confirmation is messed up and they make you pay for it (usually over $300). Usually the license plate confirmation is supposed to catch if people accident miss a letter in their license plate, but there's does NOT do that. A simple fix to their already shitty website would help out so many people but they do not fix it so they can make more money. They also play the 'thats just the state law' card which is also flimsy when it is the towing company making it hard for people to do the right thing. They were not willing to admit their mistake and help someone out, and I called twice with the two people I called both being very unwilling and dismissive.

This company is an illegal, criminally negligent entity, attempting to make money any way they can…read more The Halston Apartment complex uses this illegal organization for parking. However, the complex allows this scam of a business to do as they please. Not only has my vehicle been towed, although I am legally registered on a lease, but they randomly tow resident's vehicles by their own whim to raise money. Their portal glitches and you pay the consequences. I guess it's also not surprising they are not BBB affiliated. I can only imagine what the complaints would be. When you go to pick up your vehicle, the price not only changes, but they demand cash. However, their is a sign, which I have attached, which says they must allow debit cards. The service desk worker claims to know nothing about the portal, the business, or who to contact regarding complaints or emergencies. My vehicle was completely unlocked, despite having been locked whenever it was towed. The vehicle also smelled like cologne and marijuana. Why would a tow truck driver or anyone from this business need to unlock and enter a vehicle? While leaving the impound lot, another tow truck pulling a vehicle came flying by, almost hit me and my girlfriend's car and laid on his horn. What type of barbaric, unprofessional employees do you have working for you? All these are questions that an attorney will be asking both Rapid Recovery, as well as The Halston Apartment Complex. This scam will end.

I had to have my pride a joy towed for the first time ever. I was super nervous and had no idea…read morewhat to expect. they sent me a link to track the driven when he was headed to me, the driver then called and verified everything, and i was able to track him when he dropped it off The guy that showed up was super nice and explained everything to me he even sent me a picture with coordinates as to where he dropped my vehicle off at. only cost $99 bucks which warranty paid for. i highly recommend them to anyone.

These guys were very kind and accommodating. I called AAA for gas service and they were assigned…read more They immediately called me (which never happens with AAA providers), and told me they were located about an hour away. I had to go pick up kids from school in less than an hour so asked if I could schedule a time afterwards. They very kindly accommodated me and then showed up at exactly the planned time. Both the female dispatcher and the man who delivered the gas were very nice.