I picked American Elite Auto Body because of their great reviews, even though my insurance pushed…read moreme toward their in‑network shops. Honestly, I'm glad I trusted my gut. From the start, Jeff was awesome--super patient, answered all my questions, and kept me updated even while I was traveling. When I picked up the truck, Atnan walked me through everything and made sure I was happy with the work. The customer service here really stands out. The repair timeline was actually pretty fast on the shop's side. Most of the delays came from the insurance back‑and‑forth, not the team doing the work. If you want things to move quicker, my advice is to start your claim before dropping off your vehicle. Once everything was approved, they had my truck back to me in about 9 business days. I also got text updates the whole way--submitted estimate, parts ordered, in line for paint, all of it. It made the process way less stressful. It's been two weeks since the repairs were finished, and after a power wash the paint and trim still look amazing. No mismatched panels, no weird texture differences--just clean, factory‑fresh work. The attention to detail really shows. I uploaded my before‑and‑after photos so you can see for yourself. The difference is huge. My truck looks brand new again, and I'd absolutely come back here or recommend them to anyone who wants quality work that lasts.

Reached out via Yelp. Heard back from them the next morning with a 9am appointment. When I arrived…read moreI spoke with Atnan, we walked out for him to see my vehicle and take photos. I let him know I was only looking to get it fixed and not replaced. My front bumper had detached from the vehicle. He gave me the price of $250 and I agreed. Instead of waiting in the lobby for the repairs to be done he asked his employee Eli to give me a ride home. From 9 am to pick up at 11:30 am by Eli that was very nice of them and service was fast. When I returned Atnan took me to my vehicle and explained everything that was completed by Alejandro. My vehicle looked good and I'm very happy with the overall customer service and repair by all three gentlemen. I definitely recommend American Elite Auto Body!!!

I recently had my car repaired and i couldn't be happier with my entire experience. I had some…read moredamage done to my car previously and i could clearly see where the insurance body shop had not done it correctly. As soon as Frank looked at my vehicle, he said what the other body shop did not do correctly. I knew he knew what he was doing AND he had expectations like mine. The entire process was super easy and I would tell you to never go anywhere else. Thank you to the entire 360 Auto Group staff! Job well done!

Amazing customer service from start to finish, I cant express enough how easy they made this…read moreprocess for me. I was in an accident and they really made the process so stressfree for me dealing with insurance. My car looks brand new!

I took my car to this shop to get an estimate and timeline for repairs. They told me my car would…read morebe done within 5-7 business days. The repairs were supposed to include fixing the passenger door frame and replacing the door. I chose them because they seemed nice, professional, and the timeline worked perfectly since I was leaving town for work. Instead, it took them 3 weeks to finish my car -- and when I finally got it back, the work was sloppy and incomplete. The passenger door now rattles like something inside is loose or broken, there's paint overspray on my windshield, and the door speaker no longer works. My husband and I tried several times to contact the owner, Lenny, who originally quoted us the 5-7 day timeframe, but he completely ignored our calls and texts. No response, no accountability. This shop clearly cuts corners and cares more about taking your money than doing quality work. They'll hand your car back unfinished and then avoid you when you call them out on it. Do not take your vehicle here. Unprofessional, unreliable, and not worth the headache.

i went through State Farm to get my rear end collision repaired... after coming back 4 times to…read morethen damaging my car more and not even installing all of the hardware (again) I was told to "fuck off" and they won't touch it anymore, all on recording, it will be on Instagram and in the report to the bbb, as they told me to leave with my damaged property even after I showed indisputable evidence, though I will be following legal action I don't recommend this shops if you value your car

They did an outstanding job on some bodywork I needed done. I reached out to them and they were…read moreable to fit me into their busy schedule, which I really appreciated. The quality of the repair was excellent -- you'd never know there was any damage in the first place. The whole experience was smooth and professional, and their customer service was great from start to finish. I explained what I needed done to Clarissa and she relayed my situation to Mayra who then provided me with a competitive reasonable quote. They even finished the job faster than expected which was an added plus! Highly recommend them if you're looking for a shop that does quality work and treats you right!

From the owner: Black Diamond Collision Werkz, servicing the north Austin and surrounding areas, specializes in…read moreminor collision, paint, dent removal and hail damage. We are committed to providing the best customer service by making the process easy and stress free. Our goal is to deliver the quality repair you deserve.

Fixed my scrapes and dents to perfection! Reasonable wait to…read morecompletion. Price quoted up front. Hassle-free, very painless. Of course I knew this. I'm a repeat customer!

Great service, professional response to customer concerns. I would recommend this business.read more

Billy was very helpful before he even knew if I would be a customer. He explained how the…read moreinsurance, rental car and body shop work and worked with my schedule to get my car in at the best time for me. He kept me informed with what was going on, when he found more damage than expected and contacted the insurance company and had the adjuster take care of it. I'm very happy with the results, the amount of time it took and the service.

I cannot say enough about the quality of service I received from K's Body and Paint Shop. The owner…read morewas so helpful and the repairs were completed within a timely manner and for a completely reasonable cost. I recommend this business located on Hewitt Drive in Hewitt, TX to anyone in need of their services Plus you leave with the satisfaction of helping small businesses. 5 star rating for quality, pricing, and customer satisfaction!!!--Vicki Adams

A stellar experience from the start. Outstanding customer service, dent repair and mirror…read morereplacement!

Sent photos to get a quote and then dropped by to confirm. Price to remove dents in front fender…read moreseemed fair and work was completed in one day.. Dents were completely removed. Very easy to do business with this company.