I contacted this company for a deep clean and a subsequent monthly cleaning. The date of the deep clean, the lady failed to show. Luckily, the owner Daphne messaged me back and was able to reschedule another cleaner for the following. This review would be for 1 star if it wasn't for Daphne actually being responsive with me through text. Anyways, today, the cleaner finally came. I was told 9:30, but she told me 10, but she arrived at 11. However, she at least updated me through text that she was in traffic, so I'm not faulting her for being late. Even though I have a 2bed/1 bath apt, my husband and I just decided to ask her to clean the kitchen/dining area, and bathroom. She was here from approx 11am - 3:30am. First of all, she only brought a bucket and some sponges/cleaning solution. No vacuum or anything, so she had to use my swiffer and cheapy vacuum (which is all we had) lol. Anyways, when she was done, she didn't ask if I was satisfied or asked me to look it over. I checked the areas she cleaned after she left, and this is the summary: BATHROOM: side of the tub was still dirty and not wiped (see photo), sink area was really wet and not dried. The mirrors at least looked good and the inside of the tub was okay (though it wasn't that bad to begin with). Funny story, she didn't know how to flush our toilet LOL there's a bidet switch on the side, but the toilet had a regular flush handle on the normal area of all toilets, but she said she couldn't figure out how to flush it lol DINING AREA: she only wiped part of our table... you can clearly see where she wiped, and a quarter of the table was not even wiped and you could see the leftover crumbs there (see pic). She also didn't vacuum or clean the floor under our toddler's high chair. She literally just went around the chairs and didn't bother to move it aside to clean or to clean under it. (Again, see pic) KITCHEN AREA: she wiped the exterior of our fridge (did not clean inside of our fridge), and the sink area was extremely wet again. She also noticeably just wiped around things as I lifted the toaster on the counter, and all the crumbs were still underneath. There were also splashes of food above the sink and oven that were not wiped and were very noticeable (see pic). She also did not even clean inside the microwave. My instant pot and air fryer were on the counter, and she did not wipe those appliances either or wipe underneath. She literally just wiped around things (keep in mind I paid for a deep cleaning). She also did not clean inside of my oven - just a light wipe on the outside. She also was on the phone a few times yelling at her daughter which to me seemed unprofessional. Overall, I REALLY wanted to like this company but I was disappointed. My husband saw the result and he even laughed saying it barely looked cleaner, and again, I paid for a DEEP clean :( Guess I'll have to find another company to do my monthly cleanings read more

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Paid for services but workers did not show for cleaning and owner ignores calls and texts. Don't hold up their end of contract!

CONTACT YELP FOR A REFUND CAUSE THE BUSINESS WILL NOT RESPOND Would not recommend for move out cleaning. The merchant pay portal is sketch. I had to ask for a receipt multiple times after putting down a deposit and paying for the remaining invoice, then was told my receipt won't match the invoice due to a technical issue. As for the service, one cleaner was sent to do 3 hours of work. The cleaner showed up with only a bucket and rags, which immediately raised concerns of not having the proper equipment to do a suitable job. A number of services or items advertised to be included in the general move out cleaning such as ceiling fans, vents, oven range and bath tub were missed. The business will offer to send a cleaner back if unsatisfied, but I had to specify every detail what was missed and what should be cleaned through multiple back and forth text messages. It shouldn't take repeat visits and the customer having to specifically point out what was missed. As "professionals", the cleaners should know what is adequate and do a good job the first time around. I eventually ran out of time and had to turn the keys over, to which the landlord advised getting a refund cause the work done was not acceptable. The business would not respond to my messages at that point, and I had to get a refund through Yelp guarantee. read more

If I could give 0 stars I would. Just for context, I secured full move out cleaning for 3 bedroom 2 bath townhome on June 6th for a cleaning date of June 23rd (including carpet shampoo). I've been hesitant to post this because the owner, Daphne, promised me a full refund on June 28th and has been ignoring my calls and texts since July 10th after many attempts at being patient. Not only is this cruel, but shows that this business owner Daphne is here to scam people. If she said "I could pay you back $100 a month" I'd be fine with that because I KNOW people are not perfect and that grace should be given, but without any acknowledgment, I just hope no one else falls victim to this horrible company. On June 22nd I had to call Daphne because she didn't let me know who would come clean. In the conversation, she said "our carpet shampoo machine is broken so just pay the cleaner $50 less in cash". I told her to cancel the service and refund my deposit of $210 because that's what I needed the most and that I would find someone else (WISH I DID). Ten minutes after that conversation, she called back and said "the cleaner coming tomorrow has her own machine, we should be good!" June 23rd - cleaner comes at 8am, DOES NOT HAVE SHAMPOO MACHINE. When I asked her where it was, she told me someone was on their way to bring it. I didn't have any reason to doubt her, so I let her in and left. She finishes at 1:15pm. I didn't make it out in time to check her work so she just left. When I checked the house, floor felt like nothing was vacuumed or mopped, fridge, oven, bathrooms and general kitchen area (all drawers) were not cleaned. Our house was not hard to clean and most of it was wiping and dusting! My main concern was the carpet and clearly it wasn't done. Contacted Daphne and she advised she would send another cleaner and said "this is the second time I've gotten complaints about her", so again, with grace I felt like, great, she will make it right. June 25th - was promised another cleaner was going to meet me at 9:30am. Waited an hour at the house on my lunch break - no one showed up. Called Daphne and she said cleaner got into an accident. Cleaner notified her at 9:12am but she didn't have the decency to let me know until 10am. June 27th - third set of cleaners come, young kids. Showed them what was missed but AGAIN, no shampoo cleaner. They said the same story as the first girl. I was so frustrated. Same things were not touched. Sent her all the pictures of what was still not done. June 28th - promised me a full refund and asked me for my Venmo. I have been following up since and she has stopped responding to me. The last time she spoke to me on July 8th she said "still working on your refund please bear with me on time". Every time I text or call, it's ignored. On top of the money I paid $510, my landlord charged me $470 for the carpet shampoo that was not done. $980 down the drain and I still had to clean the house myself when I was WILLING to pay someone to do it. Absolutely disgraceful and just stealing money from hard working individuals. I have 4 children and a full time job, so not only was this disheartening, it was a complete waste of my families time. Daphne always had an excuse as to why she didn't get back to me before and now that she is completely silent, I can tell she is not a good person. Let's be honest, as a busy person, I knew I was going to hire someone to clean, simply just to save time, so I didn't touch ANYTHING as I was busy packing up. Please invest in another company that will do what they promise! read more

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Liz was amazing! She Cleaned so well. Great company and will definitely use them again. Also, the owner responded also immediately and booked me within a couple days of my request. read more

I booked with "Kehlani's Cleaning" for a Move-Out service. Liseth was assigned to my unit. From the very beginning till end, Daphne and Liseth were so amazing with communication on how things were coming along!! Liseth went above and beyond what I was expecting and she even went into overtime to make sure that my place came out great 100%!! This is a local business and it is so important to support local right now! Kehlani's Cleaning is "SUPER AFFORDABLE" but I still gave extra because of the great job Liseth did!! I am now highly recommending them to everyone I know!! read more

Kehlanis Cleaning - Home Cleaning Near Me - Wailuku, Hawaii

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Updated: Our landlord contacted them to revisit the missed areas, but they refused, which is not surprising. I don't believe they can be considered professional cleaners. (Still, it's not surprising how the owner commented: making bad excuses for refusing to re-clean the place. And no thank you for the refund. I would rather consider I've learned the lesson: you get what you paid for. Please take a moment to review the other comments, as they carry a certain reputation.) read more

Kehlanis Cleaning - They didn't clean the refrigerator, so I asked them to do it. However, they only wiped it with water and didn't dry it. - Home Cleaning Near Me - Wailuku, Hawaii

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Daphne, the business owner has pride in the services she provides and goes above and beyond for her customers. She is responsive and very professional. She made sure that the job was done right and her employees take the time to ensure a thorough clean. Highly recommend her services, Liz was the cleaner that came to my home and she worked her tail off. Will hire her again and ask for Liz to return! read more

BE AWARE! They will lie about refunding you so they don't need to come back fix whatever was not cleaned properly. I was told by their cleaner that let them know if they need to come back and fix something so when they offered refund I asked them if they would rather come fix the issue on June 12th and they said refund was issued so I let my landlord know. 10 days later I messaged them since I still have not got refund and they told me I did not provide any evidence when I provided message from landlord they asked for read more

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We needed a move-out cleaning done and Kehlanis Cleaning was reasonably priced. Daphne was very responsive. Destiny was friendly and did an excellent job cleaning our oven and refrigerator. read more

If I ever need to get my house cleaned again, I want Lia! She was so sweet and did an amazing job! Thank you again ladies for helping make this move out process smoother! read more

Poor communication. Never confirmed time, I had to ask multiple times when they were coming. Morning of, she never gave the cleaners my contact info so they were waiting outside for 30 minutes, before I asked where they were. Excuse after excuse with this cleaner. Subpar job cleaning, they were nice and friendly tho. I regret giving them each $20 tip for their cleaning ability. Never got a receipt for my landlord. I called texted, emailed, never got response. read more

TLDR: You get what you pay for; nice people; quick responses I will preface by saying that the two cleaners who came (sorry, I don't remember their names), were very nice, cleaned anything I asked them to clean during the walk through, and was responsive to my criticism/requests. I believe I got what I paid for. For a 3 bed, 2 bath condo with carpet cleaning, I only paid $460. However, the cleaners were not quite experienced in my opinion and I had to ask for a lot after they said they were "done". They also didn't bring a normal vacuum, only a wet vacuum but I saw them try their hardest to do what they could with the equipment they had. It wasn't a 5 star clean but I think it's enough that I won't have to do much work after the fact before we list it for sale. I would've also preferred a little more professionalism from the cleaners and the island manager. The cleaners came today in bike shorts/surf shorts and slippers. When I texted the island manager yesterday for confirmation, I simply got my messages "liked", not a conversation. Again, not a make or break thing, just my preference. I forgot to take before vs after photos of the work, or else I would share. I also want to disclose that I have never gotten a move-out cleaning service before so I don't have anything to compare this to except what I had envisioned it should be. read more

Scam- paid over $400 and a lot of things were not done. Oven not touched kitchen dishes left out and none of screens cleaned. Lady was nice but not worth the money. Then they claimed to have refunded and needed additional payment. read more

Liz did an amazing job cleaning my house. I'd definitely recommend her & request for her to clean my place again.

very time efficient, affordable and she gets the job done. very friendly and professiona. i would definitely be recommending to family and friends ! read more