1. Keepsakes Framg & Floral

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    Cincinnati, OH

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    Keepsakes Framg & Floral

    5.0 (2 reviews)
    ModerateFlorists

    Keepsakes Framg & Floral Photos

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    7 years ago

    Helpful 1
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    Love this 1
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    11 years ago

    Helpful 5
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    Love this 5
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    Greene's Flower Shoppe - Florist Choice Bouquet   17086

    Greene's Flower Shoppe

    4.3(20 reviews)
    7.9 mi
    •$

    I was sent one of the most beautiful flowers arrangements for my birthday. I had never heard of…read moreGreene's before. To say I was stunned and surprised at the quality of this arrangement is an understatement. I was not home when the arrangement was left and a few hours after I got home I got a call to follow up and make sure I had received it. I'm very impressed and will call them if I need flowers again.

    The floral arrangement delivered bore little resemblance to the arrangement pictured and advertised…read morewhen I placed my order. After the recipient sent me a photograph of what was delivered, I contacted the florist by email and provided photographs of both the arrangement advertised and the one received. The shop's response was disappointing and defensive. Rather than addressing the obvious differences, I was told that the photographs had been taken from different angles and that the person who created the arrangement had 40 years of industry experience. I was also advised that, because I had paid for the more expensive "Deluxe" upgrade, the roses were full-sized. Neither explanation addresses the issue. First, a Deluxe upgrade should provide a noticeably larger, fuller, and more impressive arrangement--not merely serve as a justification for the selection of flowers. Second, the delivered arrangement contained three clusters of small roses and only two large roses. The overall design was haphazard, lacked structure and form, and was nowhere near the quality or appearance represented in the advertised photograph. I paid for a specific arrangement and an upgraded version of that arrangement. The florist failed to meet those expectations and, when given an opportunity to address the matter, chose to defend the result rather than acknowledge the shortcomings. Based on both the quality of the arrangement and the response to my legitimate complaint, I would not recommend this florist. Customers should be able to expect that what they order will reasonably reflect what is advertised--and that their concerns will be handled professionally when it does not.

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    Greene's Flower Shoppe - Florist Choice Bouquet   17086

    Florist Choice Bouquet 17086

    Greene's Flower Shoppe - Loved by the whole family

    Loved by the whole family

    Greene's Flower Shoppe

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    Murrelle's Florist - Perfect  Purple Bouquet !

    Murrelle's Florist

    4.6(10 reviews)
    13.3 mi•Downtown
    •$$

    Horrible customer service, my boyfriend ordered red roses and the bouquet was tiny and sparse. Not…read moreat all what was promised. The man who was working was very rude, I told him that I wanted a refund and he refused. Paid way too much for these could have gotten way better at a store like Kroger. Overall terrible and very disappointing.

    This flower shop may be small, but don't be fooled. The man who worked with me was extremely kind…read moreand helpful, and he made me a bouquet more beautiful than I thought possible. I walked in and he immediately greeted me kindly and with a warm smile. He asked me for the occasion and my price range. He began to arrange a bouquet for me based on that, but listened when I requested to add a few flowers I knew I wanted in the arrangement. After I added those I left filling it to him. He had quotes at the ready for the specific flowers I asked about. The bouquet came with a free card and envelope that he put in a pic on the arrangement. Such a wide variety of gorgeous plants. The bouquet was right within my price range, and arranged professionally. Love supporting a small local business like this! There were two parking lots right next to the strip it is located on as well as garages nearby.

    Photos
    Murrelle's Florist - Perfect Purple Bouquet !

    Perfect Purple Bouquet !

    Murrelle's Florist - Perfect  In Purple Bouquet. !

    Perfect In Purple Bouquet. !

    Murrelle's Florist - The team at Murrelle's is fantastic!! It's like we had the same vision! They are wonderful professionals that know how to deliver!

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    The team at Murrelle's is fantastic!! It's like we had the same vision! They are wonderful professionals that know how to deliver!

    Keepsakes Framg & Floral - florists - Updated October 2026

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