I came across Keea Painting, LLC via Internet search. They responded to my painting project on July 14, 2018, and came out to my property on July 15, 2018 for a free estimate. Although my main focus was the kitchen, I also expressed interest in painting 3 more rooms. The owner of the company (Francisco) went over to tell me how experienced is he working for big companies, he now has his own business, and to leave everything to him to get the job done professionally. I was concerned about the kitchen since it involves removing wallpaper, prime and paint it.
Since the job takes 2 days, I asked him if I could get Friday & Saturday so I don't have to take 2 days off from work. We agreed on price and set a date for the work to start on Friday, July 27 and done by Saturday, July 28. On Tuesday, July 17 evening, I received a call from Francisco saying he can start the work the next day (Wednesday). I told him that I can't just take the day off, I've to plan ahead of time and we've already agreed on the date. He insisted that he's free the next day. I told him I was not available. He said I could let them in before leaving for work and they can work all day. I said I'd prefer to be at home and better if I'm around if they need anything. He finally agreed to keep the originally agreed date (July 27/28).
The following week on Monday, July 23 I reached out to him to make sure that nothing has changed. I called and emailed Francisco, no response. In order to be able to take Friday, July 27 off, I've been working overtime, and I wanted to make sure when I take Friday off, he'll be there. Almost 24 hours after I contacted him, I got a one liner email saying he's sorry and can't do the job anymore. One, I now have 8 hours that I've to take off or lose it. Two, he wasn't forthcoming if I hadn't reached out to him to follow up. He could have told me that he had changed his mind instead of disappearing. I found not valuing my time and effort as well as his lack of communication deeply disrespectful and unprofessional.
Customers beware. Keea Painting might seem flexible and even a better price, but they're not dependable and will waste your time. Who knows how well also they perform the job. read more