Very professional very attentive. They customer service is a 1. Keep saving lives. Anytime I…read morewould have a question they would have an answer

Very friendly and professional staff. Thx for creating a comfortable environment for the community…read moreto enjoy and assist with donating.

My husband and I give blood at this location and the staff have always been professional and…read morefriendly. They always get me on the first stick (which is wonderful) and, since I'm a nurse I watch their procedure closely...it has always been by the book. We will continue to donate here.

I have worked for Carter Bloodcare for few years. I started as a phlebotomist & later on I decided…read moreto transfer to the corporate to work at the Rade Department (records Auditing). I do have to say the 1st year in the Rade department everything was great, until we got a new manager and things went downhill from their. The rade department has lost 11 employees within a couple of years that I was working their due to management lack of communication, retaliation against staff is unbelievable. Few employees from the Rade department have gone to HR concerning issues with the management and yet nothing has been done. None of the management's in the Rade they don't follow the SOP Guidelines as they should. If anyone confront them about any issues that they they will retaliate against by failing you quality (monthly evaluation) claiming that your not able to perform your job. The Rade manager doesn't have her employees back. It seems that honestly does not exist in that department. Do your research and know what your getting yourself into.

This is my closest Carter location and I have been here a bunch of times…read more Last year they had some building issues from a storm and had to move to a temporary location, and that wasn't my favorite, but they have been back and running for quite a while now in their permanent location. I like this spot. It is large, clean, and parking is plentiful. The people are friendly and my appointments are timely. If I ever have to wait, it is not long. I see a lot of the same people here and can grab some butter butters after I am done. (Seriously I just do it for the cookies). I will occasionally go to a different location just for convenience with my schedule or location, but this is my main...stop. Always in and out in under an hour. Come hydrated!

Excellent customer service. Everyone was friendly and great smiles. I enjoyed more than anyone…read moregiving blood should. I'll be back just for the smiles...

I've been to this location a couple times. I've got to say I'm not a fan. They stuck me wrong the…read morefirst time (I bruise easily and my skin had a bubble), then the lady doing my finger prick stuck me 3 times because she couldn't fill up the text tube! I also always see different staff every time. One woman had to be monitored because she was new. Don't go here if you want to be poked several times, have your blood splattered everywhere or want to feel like you're just part of a lab project they can practice on. I will be going to a different location even though this was is closer to my house. If I could give it zero stars I would.

I have donated for years and been familiar with this organization for a long time. They have made…read moregood changes, they give and support amazing charities. They are on top of every disaster local and throughout the country. The first center to get blood to Houston after Hurricane, Elpaso after shootings and many more disasters throughout.. They are on the leading edge w research including cancer, stem cells and more. These bad reviews are the 2-3 of thousands of people every year that they help and save lives daily. I wish more people would post reviews w all the amazing stories of lives they have helped to save!

They conspired to have me deferred by claiming a second party told them sensitive info about me and…read morethe staff followed up on it illegally. I called the police upon my departure and proper charges will be filed.

I have been a donor on and off for over a year. Generally, I have good experiences. Recently I…read morehave been lucky to get Lexie as my phlebotomist a few times, and she is EXCELLENT. Having a good phlebotomist is crucial to having a good experience.

This review is for the urinalysis services. My experience…read morewith quest has varied significantly based on a couple factors. First of all, I highly recommend setting an appointment ahead of time (as soon as possible since slots fill up pretty fast). My first visit took over an hour and a half without an appointment (Flower Mound location), while my second (scheduled) visit only took about 20-25 minutes (Hurst location at the hospital). You can also check in online if you schedule an appointment. If you have to do any testing multiple times I recommend creating an account if you want to save some time. Most of the time spent here is in the waiting room. The process itself goes pretty quickly.

Make sure to stay on top of your health and get your annual checkups. Today was my bloodwork day,…read moreso I visited the Bedford, Texas location. A wonderful nurse named Robin f wished my paperwork and drew my blood. She's amazing! I just looked the opposite way, received a minor pin prick, and a couple vials later...done. Robin was friendly and efficient...excellent care. Appointments can be scheduled online. You'll receive a text message with a link when you're ready to check in. Get your appointment. You deserve to be taken care of.

The NP saw me literally for 3 minutes, gave me nothing for this aweful cough that they heard and…read moresent me on my way, but definitely charged my insurance!!

As an update, Dr. Moody even suggested Elderberry Wine for respiratory relief and I do not really…read moredrink, did not take it seriously. After continuing to not feel good, I tried it as well as noticed that many supplements are sold with it. Best nap in a very long time!! You have to love Osteopathic Doctors! Thank you Dr. Moody!

It's Women's History Month! So I'm excited to write a review about a beloved woman-owned biz. It's…read morebeen a couple of years since I worked with NDDA to assist me with our first born daughter born in 2021. Melissa at NDDA was incredible from start to finish. When I originally called to ask some general questions about what exactly a doula does, she was kind, patient, and so freaking educated about the process of childbirth. We were offered a tour of Baylor hospital (virtual due to COVID), newborn classes, and tons of educational resources after booking with NDDA. What stood out to me most was the fact that the all female team there just made you feel like you were so seen, every step of the way. As a Black woman, childbirth can be an extremely scary experience, just look up the statistics of mistreatment in the healthcare space for minorities. Melissa and team advocated for my husband and I. We felt taken care of every step of the way. Thank you NDDA!

I've worked with North Dallas Doula Associates for both of my pregnancies. Specifically for my post…read morepartum care with getting placenta encapsulation. My primary reason too for picking this place was the fact they offer a beautiful placenta art print. I wanted to honor my placenta because it's such an incredible and powerful organ, and I'm obsessed with the art prints. They're both framed and are hanging up in my daughters' room. I've worked with Meredith L. and Madison Prez for the placenta encapsulation. They were both very easy to contact and responded promptly over text. I worked with Madison most recently, and she picked up the placenta and quickly processed it and delivered it to my home. I got placenta pills, a tincture, the keepsake cord, and the art print. I love the packaging and branding too- very alice in wonderland. I highly recommend this service and would work with Madison again. The art print she made was stunning!

I recently had an appointment, and again, there were different people up front. I can't argue with…read morethat; the interaction was the best it has ever been. The receptionist was cheerful and very polite, and I enjoyed the check-in process. This appointment, I was with NP Graham. What I like most about her is that she's very personable, listens, and hears what is being shared. I'm always happy to see her or Dr. Roopa. The checkout process was just as fulfilling as the check-in, and the gentleman was more than a pleasure to chat with as I was putting a close to my appointment. I applaud them for the improvements, and that's the type of care I always hope for.

Dr. Roopa gets 5 stars, unfortunately, her medical assistant (or nurse or whoever), Amanda, and I…read morenever fit well, and I had to request not to see her ever again. Amanda made everything about herself, and I had to sit there and listen to her tell me about her own journey over and over at each visit. She constantly talked over me, one-upped me, and continued to make every appointment about herself to the point my husband said something to me about it when I didn't even bring it up to him...he never notices anything, so I was shocked. I never felt heard, and though I have no doubt she knew what she was doing, Dr. Roopa listens and says that I know my body, and would adjust accordingly and it always worked. Amanda would always tell me what worked for her, and didn't listen when I told her I knew my own body, and her methods for herself were not working for me, even though I tried them. She did give good advice, but it wasn't advice I needed at the visits. I haven't had issues with the front office staff or the nurses/techs. My BIGGEST complaint besides Amanda, is the fact I cannot see Dr. Roopa every visit. I hate going back and forth between her and the medical assistant. I have no issue with the current MA I see, but I don't like not seeing the same doctor every time. When I explained this to the front, they told me it isn't possible to see only Dr. Roopa. I've never had a practice like that before, and I already have medical anxiety as it is. and seeing different people triggers it badly. I explained this to the front and they wouldn't accommodate me. If Dr. Roopa weren't so amazing, I would've changed practices a long time ago. 3 stars because I'm so torn...