I love Dr.Chilvers and her team they helped me conceive my miracle baby! I love that fact that they…read morehave several locations and that she listened to me and we came up with a plan together! She also prayed over me and my baby!

We had an initial consult with Dr Gada. His bed side manors were awesome. He seemed to really care…read more After the consult we decided to move forward with our fertility journey. Just to give you an idea of what all procedures we did with him, here's a list. 1- IUI 2- Egg Retrievals 2- Transfers (one was only an attempt) 1- Polyp removal surgery Once the initial great consult was over..... we almost NEVER saw the Dr. We saw him only for the major procedures. Never for sonograms. Never for appointments leading up to the procedures. Not even for our IUI. We didn't even talk to him at any point during or leading up to our IUI. A nurse performed the IUI, not him. After my first egg retrieval we decided to get our embryos PGT tested. The company that they sent our biopsy's to..... LOST OUR BIOPSIES. It took a month and a half to get the results in on if our embryos were okay or not. Every time we would call the company to ask if they had found them, they didn't even know what I was talking about. I called Dr Gadas office on two different occasions in tears that nobody would help me and they lost our biopsy's. We were informed it was up to me to figure it out. They wouldn't even call the company for me. It was DEVASTATING. A nurse gave me the company's representative number and said "Maybe this will help, there's nothing else I can tell you." Fast forward to our transfer. Again- One of the only times we see the Dr. I ended up having a miscarriage. Never talked to the Dr, not even a phone call once it was confirmed I was having a miscarriage. I finally called the office to see if we could talk to the Dr to see if we would change protocol, or If he had any idea what happened. We were informed he could "maybe call us on a Tuesday when he got off work." I pleaded for them to ask if he could call after 5:30 as I had to work that day (they wouldn't let us pick any other day.) We were told they would leave him a note and that's the best they could do. Sure enough, he called at 4. I couldn't answer the phone so he had to talk to my husband. My husband recorded the conversation so I could hear it later..... he wouldn't even get my chart out to look at it during the conversation. Fast forward to egg retrieval number 2. We again asked if we could talk to the dr to see if our second egg retrieval would follow different protocol..... again.... We were told he would "try to call us on a Tuesday after work"..... and again.... He didn't even have my chart pulled when he talked to us. We were nothing but another cow in his cattle call. Fast forward to my next transfer. They MISSED my ovulation and we had to scrap the ENTIRE cycle. No call from the Dr. No changed protocol. We didn't even request a call from the dr after that. On top of the Dr complaints, many times the nurses missed things. You're never assigned one nurse. You talk to the office through a portal. So many times you talk to multiple people who don't know what you're talking about. Because of this MANY times we had to remind THEM to send in a prescription. On one occasion they didn't even remember they were going to put me on birth control to speed up my transfer date. I had to go over it with them and request it be done. Unbelievable. My husband was FURIOUS. The amount of negligence was so upsetting and truly disturbing. We stayed with him so long because we kept thinking "We're almost done after this procedure." But then we'd have something else go wrong and when all was said and done, we were with him almost exactly a year to the day. We were nothing but a cattle call. The real kicker. Dr Gada was SO HARD to get ahold of and NEVER was there for ANY appointment other than a procedure. But once we decided to leave, he immediately called me and asked if there was anything he could do and if I was okay. A YEAR We waited for him to talk to use and at least act like he cared. Fast forward to now. We switched Dr's and the difference was night and day. We were assigned a nurse and she's the only nurse we talk to. And she answers all our emails and has regular meetings with us to make sure we feel secure in all our decisions. We see the Dr EVERY visit unless it's something super minor like a blood drawl. The level of care is SO UNBELIEVABLY different. Once we got away from Dr Gada I started reaching out to other women. Here's what I figured out. Years ago he cared a lot and was super attentive, but once his numbers got to where they are now, he does as little as possible and relies on his nurses to do everything else. And on top of that, his nurses are vastly over worked. All I can conclude is it's now about the money for him. My husband decided half way through this I would leave this review no matter if he got me pregnant or not because the care was so awful. We finally left, not pregnant. But not becoming pregnant is NOT why this review is being left. It is the level of care, or lack there of should I say.

Dr. Nackley is by far the best doctor that I have ever had the privilege of meeting (her husband is…read morealso an awesome GI doctor). Dr. Nackley took care of me for 6+ months through fertility treatments. As an attorney, I wanted to do all the research I possibly could about the treatments and the good/bad. Dr. Nackley talked with me, helped me with my concerns, and answered all my questions. Please at least go in and consider meeting with her before you choose a doctor - she is amazing! For those patients that are complaining that the nurses are all they see, say something! I didn't see Dr. Nackley for a while for sonograms (which happen a lot when going through treatments) and for the remainder of my treatment she was at all my appointments and I made them when she was going to be at the office. Also, please remember that this is a fertility clinic and the area of practice is a very emotional one so those that didn't get pregnant under a doctor's care should not fault the doctor.

I'm now pregnant after my first embryo transfer, no invasive surgery, no reproductive issues, but…read moreonly because I left Care Fertility and went to the Center for Reproductive Endocrinology, thanks to Dr. Saleh. Changing clinics was the best decision I could have made. At Care Fertility, I was diagnosed with failed implantation and chronic endometritis, without any clear explanation of how they reached that conclusion. No one ever explained their reasoning to me directly. Instead, I was told I needed a hysteroscopy with endometrial biopsy to "ensure the anatomical health" of my uterus. This felt misleading and confusing. How can someone be diagnosed with chronic endometritis without proper testing? And how can I be told I had failed implantation when I had never even underwent an embryo transfer? When I moved to my new clinic, they thoroughly reviewed my records and confirmed that I didn't have any of the issues Care Fertility had diagnosed. That original diagnosis was simply wrong. It left me wondering if Care Fertility had already decided my cycle would fail, and were preparing a false diagnosis to blame it on me instead of their protocol. It felt like they were setting the stage to shift responsibility if things didn't work out. It felt like they were preparing for the possibility of doing something wrong. That possibility is not only disturbing. it's infuriating. I was also told on two separate occasions, that I had two 4AA embryos. But when I requested the official embryo grading, the records showed one 4AA and one 3BA. I had specifically mentioned the embryo grades they gave me in both email and phone conversations, and no one ever corrected me. It was only when I called out the discrepancy that they finally said, "The embryologist must have misspoken." That kind of careless communication is unacceptable, especially when patients are making emotional, medical, and financial decisions based on that information. They also require you to sign an arbitration agreement before becoming a patient. That felt suspicious to me, like they were more focused on protecting themselves than being accountable to patients. It felt like they were preparing for the possibility of doing something wrong. Patients trust clinics like this with their bodies, their futures, and their embryos. I left Care Fertility feeling that transparency was lacking--and that critical information was often shared only verbally, without documentation. That made me uncomfortable. It also made me wonder how many other patients might be receiving inaccurate or incomplete information. If you're having doubts about this clinic, trust your instincts and watch for red flags. Save your emails. Ask for everything in writing. You deserve a clinic that's honest, ethical, and puts your health first. (UPDATE) Dr. Kathy was the only one who diagnosed me with chronic endometritis. Also failed implantation even before the embryo transfer. Before I came to your clinic all my test results were normal even the lab results from your clinic were normal. Also if I do have such nonsensical diagnoses, my other clinic did not recommended those unnessecary procedure and I had a successful embryo transfer on the first try. Don't gaslight me and say it's from my primary physicians. They recommended no such thing. Your responses are defensive lies. I would advise anyone to avoid them at all costs. Read other reviews. They have poor reviews for good reasons.

In the moment, and as a 1st time IVF patient, I thought my experience was "normal" but after I…read morefinally switched clinics, I realized how bad my experience was at DFW Fertility. Over the course of 2.5 yrs, I did 5 retrievals, 1 transfer (ended in MC) and countless tests. Spent about $75K cash out of pocket at this clinic, not including meds. Dr. Thomas is very sweet & knowledgeable, but I only spoke to her a few times. Once at the initial meeting, and only after that when something bad happened. The place runs like a puppy mill. There are too many patients, no personalized care, all paid for in cash. Every time I tried to schedule a call to talk to the Dr. my 15 minute phone call appointment was usually 1-2 weeks out. I had no direct contact with the Dr, only my nurse, which changed a lot. It would've been nice if Dr. would've updated the plan/protocol, but nothing changed after each failed retrieval. After 5, I was told "this is your new norm". I switched clinics & that turned out not to be true. Medication protocol change made all the difference!! & I have new Dr's email for any questions. Better 1-on-1 care. The nursing staff was nice, but no one took the time to read my chart before seeing me. "What are we looking at today?" was usually the 1st question. I shouldn't have to tell the nurses what I am there for each time. The most heartbreaking instance was when I was in for bleeding, actively miscarrying twins, & nurse asked me what I was there for. Take 2 minutes & read the chart!!!! I didn't see Dr. at this visit, even though she was aware I was coming in. I was lucky enough to get a grant for IVF, the check was sent directly to the office. The 1st one for $10K and the office staff/billing dept. lost it. I called for literally weeks looking for it (tracking info said it was delivered). No one knew, & everyone I spoke to was irritated to deal w/me. I was told that it wasn't there & I needed to figure it out. A few days later, I was told it was "sitting on someone's desk" & was never put in system. Fine, mistakes happen. But, same experience w/the second check. Next, I again was lucky enough to have $7K in meds from a VA pharmacy sent for free. All refrigerated. I spoke to my nurse beforehand & was told it was fine to pick them up at the office. I was again calling for days looking for the meds & spoke to at least 5 different people who had no idea where they were. A consistently rude & unhelpful woman named Colleen in billing had the nerve to ask me "Are you sure you're actually a patient here?" on one of the calls. I nearly lost it. Next day, they are "found in a fridge" that no one looked in, out of the original box. My husband went to pick them up, & watched the staff get from a hallway. I'm not convinced the meds were ever in a fridge at all. My retrieval that round came back with nothing... Next, the billing staff repeatedly coded one of my medications incorrectly to insurance for weeks. I told them multiple times (after spending hours talking to insurance) that the meds needed to be billed through my medical, not pharmacy benefit. I was told they didn't know how to do that. The back & forth, lack of effort, & timeline squeeze, resulted in me coming out of pocket $2500 for 1 injection so my transfer could happen on time. 2nd time I had to get it I started the fight with the billing department a month early, and magically they did it correctly = $0, covered by insurance. The girl in billing was incredibly rude to me & told me that I should've had my nurse confirm how it was being coded, & it was my fault I didn't alert more people the 1st time. I was in the office trying to get documentation of the submittal for my reimbursement claim, & I had to argue with her for 30 mins to get my own documents. I went to one of the 5 retrievals and on my way into the office, I stepped on a bag of blood vials outside the building on the ground. I think this is more the runner's fault than the office, but it was just another issue in failed process. Patients' bloodwork results can be time sensitive & it would have enraged me if my cycle was pushed back because of such a careless mistake. Plus, names were on the vials. I turned it into the nurses, I got a "meh" response & didn't feel like it was important to them. Different retrieval, we were using frozen sperm, I had already gone back for the procedure, and my husband was called to give a fresh sperm sample. He explained we were using frozen sperm, & the nurses were unaware. Retrieval was unsuccessful, I wonder if this contributed. Broken process/bad communication. TJ at the front desk should be retrained to work in the service industry, particularly one so expensive & emotionally burdensome on the patient. I might as well have been buying a car w/how unconcerned she was with my questions. Halfway rude. Theres more but out of space. I wasted time, eggs, & $$ here. Spend $$ elsewhere w/individualized care & plan updates.

What can I say, I'm super happy. Dr Lee and her nurse Kim were extremely helpful very informative…read more My husband and I have tried over 4 year to conceive and it has been a process and I'm truly thankful for Dr. Lee and her nurse will definitely help me achieve my goal. A big shout out to Kim who always answered all my questions always stay on top of everything I'm truly thankful.

We love Dr. Patel. He really cares about his patients! His staff was great to work with and we are…read moreso glad we found them. We have a baby due in January and we were thrilled with the results.

I had a consult and labs and then no call for follow up and no plan... just left waiting. Switching…read moreto a different md for Ivf. They have an answering service from India as a third party and if you message on the portal no one answers. Consult was great but follow ups are non existent. I would go elsewhere.

Navigating infertility is such a difficult emotional and physical journey, but Dr. Patel and his…read moreteam made us feel seen, heard, and deeply cared for every single step of the way. The front desk receptionist, Mackenzie, was so warm and welcoming every time we entered the office. The phlebotomist, Jessica, was phenomenal and got my veins on the first poke for my frequent bloodwork. Dr. Patel's physician assistants, Katie and Kelly, were extremely knowledgable and their bedside manner was unmatched! They both had such a calm and supportive presence. Our patient coordinator, Marci, was the heart of the clinic and managed the behind-the-scenes logistics with meticulous detail. We saw Dr. Patel at the Southlake location of Fertility Specialist of Texas. What sets Dr. Patel apart is his compassion and his creative, analytical, medical expertise. During our consultations, we never felt rushed. He took the time to explain every detail of our protocol, answered all of our endless questions with patience, and laid out a clear, evidence-based plan tailored specifically to our needs. Communication was always prompt and reassuring, and the entire clinic staff reflected the doctor's warmth, organization, and dedication. Even during the most stressful moments of the process, Dr. Patel gave us confidence and hope. We are endlessly grateful for the exceptional care we received and cannot recommend Dr. Patel, his team, and Fertility Specialist of Texas highly enough to anyone searching for a skilled and compassionate reproductive endocrinologist!

AVOID! Terrible experience throughout. Their finance and billing teams are the worst. Their teams…read morework in silos, do not communicate with each other, so the patient is left with unanswered questions. They are only focused on collecting money up front. It is so difficult to get a hold of anyone. Alexis G from finance and Kiana from billing are the absolute worst. They never pick up, nor do they respond to emails. STAY AWAY

My experience was terrible from the start. My sis in law raved about this place, and since we had…read morethe same insurance, we decided to go here without reading the reviews first. I wish we had, because the reviews are bad for a reason.From January to September, I honestly have nothing good to say about my experience. From the beginning, I couldn't even get someone on the phone to schedule an appointment. Communication is all over the place. They'll call you, email you at different email addresses, and then you're also expected to constantly keep up with the portal for appointments and updates. The financial department was another issue. We worked with Maria Aguirre, she was rude.You have to constantly remind people that you paid your "balance". The receptionists were incompetent, and both the Fort Worth and Bedford locations were consistently dirty & the bathrooms were never stocked. Bedford office was always dirtier. Even the bathroom where I had to undress before my egg retrieval surgery was disgusting! Our IVF coordinator, Chrissy DeLeon, also seemed completely uninterested in helping us or making this process any easier. She argued with me about my balance. I had to send her a screenshot and email to prove to her before she wanted to answer any questions. After the egg retrieval, she was just not interested in Even telling me what's next. Then there was the actual IVF process. The birth control and hormones Made me physically ill. I had to keep reminding the doctor That I was so ill, I could barely function. We worked with Dr Robin Thomas. After one viable embryo out of 14 She asked us if we wanted to do it again and that I needed to take the CoQ10. I did take it. Our embryologist explained our results using medical terminology we didn't understand, and when we asked questions or asked for things to be explained more clearly, we still couldn't get clear answers. We retrieved 14 eggs and ended up with ONE viable embryo, with basically zero explanation as to why. After my egg retrieval, I was completely in the dark about what was supposed to happen next. Nobody walks you through the process or explains what your next appointment will be or what you should expect. You just sometimes get an email and are expected to figure it out. This entire experience was miserable. It was very obvious that we were just another number with a $ signs attached to our asses. I came into this because my tubes were tied. I didn't have a known fertility issue, I'm not overweight, and I'm 38. I understand IVF is never guaranteed, but when you're spending this amount of money, you should at least receive communication, explanations, &&& guidance, throughout the process. I feel robbed of my money and my time 9months! If I could go back to January, I would have read the reviews &&& the red flags from the start &&& chosen a different fertility clinic.

From the owner: Planning to welcome a new child into the family is exciting, but for those who struggle with…read moreinfertility, the experience can be incredibly stressful. Kevin Doody, MD, knows firsthand how difficult it can be to navigate fertility challenges, which is part of why he developed effortless IVF® with his wife, who is also a fertility specialist serving Bedford and Fort Worth, Texas.  Everyone deserves access to the very best fertility care, but these treatments can be prohibitively expensive for many families. Dr. Doody sought to solve this problem by taking a close look at how fertility care is performed in America and where he might make improvements.  Dr. Doody and his wife, Kathleen Doody, MD, are the team behind the development of Effortless IVF, an innovative technology that allows more people to access in vitro fertilization (IVF) at an affordable price.  Patients who turn to Effortless IVF receive the utmost kindness and compassion. Encountering roadblocks on the journey to parenthood is difficult enough without struggling with impersonal, confusing, and expensive health services. The primary motivation behind developing Effortless IVF was to ease the path to parenthood for as many people as possible.  For patients in the metroplex, throughout Texas or in neighboring states, effortless IVF may be the solution to their fertility journey.  Visits may be booked online or over the phone...

Extremely knowledgeable, professional, calming, nurturing, compassionate, kind, funny and…read moreuplifting....Highly recommend.

Have wasted my time twice, no issue with the doctor. Just need a better receptionist.read more

I was impressed with Dr. Snead, he was very professional and good bedside manner. He cares about…read moreyour health. But the most impressive is his prayers with you for your health. I would recommend him to my family and friends. Staff was great!

LOVE THE STAFF AND DOCTOR.however i cannot ever get in touch with them about scheduling an…read moreappointment tried for days. being left on hold over 10 minutes each time i call for something quick. it took 2 months to get a birth control before cause the doctor kept sending the wrong prescription and wasn't returning my calls. very unprofessional

I would like to say Dr. Raj and his bedside manner are amazing. My cycle was not successful, but…read morehe was fabulous. Everyone else, I was not at all impressed with. Everyone is rushed, they're not polite, and they act put out by your calls and questions. I cash paid for all of my procedures and they subsequently billed my insurance for the labs that were part of the "global package" and when questioned about it asked for proof, when I provided proof, it still was not enough. I am owed money back on services not used and they will not reply with itemized amount I am owed and said it could take up to 90 days. Billing office unorganized and unfriendly. Immoral.

We are extremely grateful to all the staff and also grateful to Dr. Raj who helped us achieve what…read moremy husband and I wanted to have our blessing, thank you for all this time given to us. Att: Wendylis y Luis

From the moment I walked in it was peacefully relaxing. Belinda, RN was my provider and she was not…read moreonly knowledgeable but professional and caring. We love her. Treatments are beyond describing how pain and discomfort goes away gradually. THIS IS THE REAL MEDICINE. Thank you Belinda & Dr. Chernly for having this magnificent office open to help patients.

I am so thankful for their care the whole team the first class operation thank you for your healing…read morehands. I've had several setbacks with my health from accidents and I'm so thankful that I'll be back to work as a Paramedic soon to help. Serve the community. thanks to Dr. Ray and his All-Star team.