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Quest Diagnostics

3.3 (32 reviews)
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The active scheduled patient list

There's only one person being serviced and atleast 2 others tech not seeing patients cause they service atleast 3 people at a time. There actively ignoring the waitlist. This stuff is supposed to take less than 5 mins a patient, which is what we're seeing, someone in n out in 2-3 mins and then no one coming back to grab the waitlist people here for hours.

Kristie A.

Need some lab work completed? This Quest makes the process very easy! Sign up for a spot online and you are able to upload your drivers license and insurance info at that time. When you arrive for your appointment you can check in at the kiosks, scan the QR code, or click the link in your text message and you are checked in. Even though I'm sure the employees here see a lot of people day in and day out, I have found everyone here very helpful and friendly, and don't make the process feel like a cattle call. They make getting poked with a needle a little less scary and complicated!

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2 months ago

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11 months ago

Helpful 17
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7 months ago

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2 months ago

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1 month ago

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5 months ago

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3 years ago

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2 years ago

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11 months ago

Why is my private info laying on an empty desk for anyone to see (or take)? In what order do they check people in?

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2 years ago

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4 years ago

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2 years ago

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7 years ago

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Helpful 3
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2 years ago

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4 years ago

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3 years ago

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3 years ago

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5 years ago

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Quest Support

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3 years ago

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5 years ago

Poor, extremely slow , service!! Even after having scheduled an appointment online I waited 30 minutes in an over crowded waiting area.

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Quest Support

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5 years ago

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Quest Support

Thank you for sharing this feedback, Carmela!

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6 years ago

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Quest Support

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6 years ago

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Quest Support

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7 years ago

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Quest Support

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5 years ago

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12 years ago

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6 years ago

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6 years ago

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Thank you for sharing this feedback, Rosie!

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8 years ago

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9 years ago

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8 years ago

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12 years ago

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Review Highlights - Quest Diagnostics

Customer service is almost nonexistent in most places, but Sylvia definitely had it all down.

Mentioned in 3 reviews

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(15 reviews)

Do not visit Labcorp…read more Back in April, I was referred to a hematologist that is licensed to practice in Texas (their office is in Florida). I live in Texas. My insurance is BCBS Texas. I took the single blood test lab that my hematologist ordered for me to do at LabCorp and did it (in Texas... where I live). Months later in September, LabCorp sent me a $980 bill for the single blood test. They had billed it against BCBS Florida. I called them and asked about it. I did the test in Texas and live in Texas. Why are they billing it to FL? They said it's because my doctor is in Florida. My doctor said she is licensed for Texas and ordered it appropriately. LabCorp doesn't care. They've been hounding me for $980 for one blood test. Ridiculous. I called and they told me I could do a "Financial Hardship Request" and that they won't keep sending me bill reminders while it's being reviewed. I did the Hardship request, e-mailed it back to the place they requested. I even e-mailed to request confirmation they received my application and let them know I still got bills. No reply. It's been months. I got a bill today telling me I had 20 days to pay or I go to collections. $980 for a blood test is a scam and ridiculous. NEVER DO LABCORP.

I generally do not visit Labcorp, but my surgeon sent me to this location for my labs. I made the…read moreappointment, checked in, and was seen within ten minutes of arrival. The scheduling process was very easy, I must say, it was faster and easier than Quest. The quality of care was satisfactory, and the technician was efficient.

Quest Diagnostics - laboratorytesting - Updated May 2026

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