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FirstMed Walk in Clinic

3.8 (17 reviews)
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4 months ago

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9 months ago

Dr. Martinez was very informative and more importantly listened and responded to my concerns

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Review Highlights - FirstMed Walk in Clinic

Diane did a fabulous job of walking me through my illness, as well as answering any questions I might've had.

Mentioned in 3 reviews

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Total Men's Primary Care

Total Men's Primary Care

3.0(6 reviews)
0.1 mi

Been going here for two years now when Kristin was the Doc based on the recommendation of a friend…read more She was phenomenal, and made coming to the Dr. easy. She always took the time to listen to everything I said, and as others have mentioned, never pushed numbers. Front staff are incredible as are the physician assistants. Cass will make you smile regardless of what kind of day you're having. Shaelyn ALWAYS has smile on her face and a kind word to greet you when you walk in the door or if you need help via email or the phone. Matthew has been a godsend and is 100% there for his patients. Like Kristin, he makes coming to Total Men's an afterthought. There have even been a few times when I've needed to chat that he's been willing to take a quick phone without me having to book an appointment, despite offering to pay. The only reason I've given 4 stores is unless you reach the office directly, you're going to get someone who sounds bored and their customer service team's professionalism often leaves something to be desired. But in all cases, the office is a quick email away, and Shaelyn is always there to answer any questions. If you're looking for a new GP and are in the area - do yourself (and your body) a favor, and check out Total Men's Roanoke.

I strongly advise against considering this practice if treated by Dr. Mathew Roy. The amount of…read moreconflicting information, treatment plans and inability to do anything other than repeat his same script each visit regardless if it makes sense or not. I regularly asked basic questions like what to expect, how can we measure effectiveness and he would get confused and talk in circles. He would consistently throw out huge claims of patients losing 30 lbs a MONTH with their programs. This is NOT a professional or safe option for any medical services in my opinion.

FirstMed Walk in Clinic - walkinclinics - Updated May 2026

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